On
Submitted to
On
In partial fulfillment of the course Brand Management for the requirement of Post
Graduate Program in Management at Indian Business Academy, Bangalore
Submitted by
Table of Contents
Page No
1. Methodology…………………………………………………………………………..3
2. Description ……………………………………………………………………………4
2.1 The premise………………………………………………………………………...4
2.2 Segmenting…………………………………………………………………………4
2.3 Targeting……………………………………………………………………………5
2.3.1 Justification for the Target Market…………………………………………...5
2.5 Gap Analysis………………………………………………………………………14
3. Branding Elements ………………………………………………………………….14
3.1 Name & Logo……………………………………………………………………..14
3.2 Tagline ……………………………………………………………………………14
3.3 Positioning………………………………………………………………………...15
3.4 Place……………………………………………………………………………….15
3.5 The Service Offering………………………………………………………………15
3.6 Promotion………………………………………………………………………….21
3.6.1 Below the Line Promotion Activities……………………………………….21
3.6.2 Print…………………………………………………………………………22
3.6.3 Radio………………………………………………………………………..22
3.6.4 Out of Home………………………………………………………………...23
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Vayu – Wellness Solutions for the Corporate
1. Methodology
The whole work for the project has been completed in the following manner.
• Brainstorming and reaching a consensus on the brand name, tagline and the USP
of the brand
• Dividing the work of completing the work among different members of the group
according to competency
• Meeting regularly to discuss about the progress and seek clarifications.
• Half of the group engaged in the preparation of the presentation and the report and
the other half involved in the outdoor promotion and making available all the
promotional and other materials required for the project
• Finally coming up with the report and the presentation along with the ads.
• The whole process has been divided into two parts
1. The description of the research and justifications for the branding elements
2. The various branding elements and their detailed description
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Vayu – Wellness Solutions for the Corporate
2. Description
“Customers want brands that are narrow in scope and distinguishable by a single
word, the shorter the better.”
- Al Ries
The above quoted sentence of Al Ries is the premise on which we worked on this project.
The product that we were supposed to brand was “Holistic Health Center”. As per the
instructions given to us this holistic health center was supposed to have the following
services:
• Gym
• Spa/Message
• Cosmetic center
• Public speaking counselor
• Etiquette center
• Winery
But after brainstorming we realized that there is a hurdle with this kind of a health center
which offers all kinds of services, but specializes in none. The current era is an era of
specialists not generalists. According to Ries what this format lacks is the narrowness in
scope and focus. But focus is essential for effective branding and so we decided that we
will focus not on the service given because compromising on any service will make it
less than a holistic health center.
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Vayu – Wellness Solutions for the Corporate
We decided that we will focus on the different profiles of the customers. Given below is
the various customer segments.
2.2 Segmenting
In the health industry the customers can be segmented broadly in the following three
categories:
1. Student: Health conscious students can and do avail of the services like gym, spa,
cosmetic and facial enhancement, public speaking, etiquette, etc. But for them it’s
more of a fad than a serious consideration. And the numbers of such customers is
limited. Many times the cost of availing such services is also a hindrance.
2. Housewife: This segment comprises of women who stay at home and don’t work
anywhere. This is the least interested segment when it comes to availing of the
new age health services because of both lack of knowledge and inclination.
3. Corporate customer: This segment includes all those people who work in
offices. It also includes all the married and unmarried working men and women.
2.3 Targeting
Based on the above classification we decided to target the third segment of customers i.e.
the corporate customer. Given below is the detailed justification for this decision.
Given below are the results of a small survey done among working individuals to find out
the potential of a holistic health center for the corporate executives. Let us first analyze
these figures.
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Vayu – Wellness Solutions for the Corporate
Respondent Age
45%
40%
35%
30% 25-30 yrs
Percentage
What is clear from the above figures is the fact that working individuals can be of any
age starting from as low as 25 years. And so the market size is definitely vast.
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Vayu – Wellness Solutions for the Corporate
Working hours
16
No. of respondents
14
12
10 5-day Week
8 6-day Week
6
4
2 6-8 hours
0
8-10 hours
5-day 6-day 6-8 8-10 More
More than 10 hours
Week Week hours hours than
10
hours
Figure 3: Stress response showing individuals getting stressed out vs. the ones not
getting stressed at the end of the week
Stress Response
No
10%
Yes
No
Yes
90%
From the above figure it is clear that stress is a major factor of concern for corporates.
And the healing of stress provides a wonderful opportunity for a holistic health center.
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Vayu – Wellness Solutions for the Corporate
No
40%
Yes
No
Yes
60%
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No. of Respondents
12
10
8
6
4
2
0
Gym Recreation Outings Tie-up with Others
Room other
companies
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Vayu – Wellness Solutions for the Corporate
8 Walking
7
No. of Respondents
Gymming/
6 Excercising
5
4 Swimming Yoga Others
3
Massage
2 Treatment
1
0
Both figures 5 and 6 show that a holistic health center that has complete health solution
can be major success among working professionals.
Besides the above figures a few other general points given below support the opportunity
of a holistic health center for corporate requirements.
• Bangalore is the commercial capital of South India, so the size of the working
population is quite huge.
• The majority of the working population in Bangalore is in the IT industry, which
requires long working hours and is the reason for stress and other health problems
• The culture of the city is cosmopolitan with the working population having high
disposable income, so propensity to spend for new-age health services will be
more.
• Lack of a health care center which offers complete healthcare solutions
customized solely to corporate requirements. So there is an opportunity of first
mover advantage.
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Vayu – Wellness Solutions for the Corporate
Given below is the current market situation in Bangalore in terms of the individual health
services
Gym
Competitors
Ex- The Body Care, The GYM, VLCC, Weight loss, Slim point, Inspiration, Fitness one
etc.
Price
Investment
Identified customers
Average and upper middle class people age group in between 18 to 40.
Services
Spiritual Center
Competitors
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Vayu – Wellness Solutions for the Corporate
Price
Identified customers
Services
Etiquette Center
Competitors
No clue
Price
For beginning course: Rs. 750 (3 month course alternate days in a week)
For learning course: Rs. 1000 (3 month course alternate days in a week)
For advanced course: Rs. 1300 (3 month course alternate days in a week)
Identified customers
Services
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Vayu – Wellness Solutions for the Corporate
• Cultural Awareness
• Telemarketing
• Handling the Night Shift
• Vertical Specific Process Training
• Leadership & Soft Skill training
• Mind reprogramming & Developing the 6th Sense
• Communication skills & Business etiquette
• Time management
Spa/Message
Competitors
There is 6 spa centers are there in Bangalore.
There is 8 massage parlor are there in Bangalore.
Spa ex- Angsana Spa, Soukya Spa, Rejuve Spa, Cleopatra Spa, Kerala Ayurvedic Health
Spa, Golden Palm Spa
Massage ex- Navya Massage Parlour, Bangalore Massage Provider, Health way health
solution, Institute of Naturopathy and Yogic Science, Kaya Skin care, A one relaxation
body massage etc.
Price
Identified customer
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Vayu – Wellness Solutions for the Corporate
Services
Competitors
Cosmetic Skin care center
Dr. Sudhas Skin & Cosmetic Center
National Skin and Hair center
Saparan Clinic
Malleswara Diagnostic & Day Care Center
Price
Identified Customers
College going Boys and Girls, Women (working), Men
Services
• Liposuction
• Contour Thread lift
• Fat Transfer
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Vayu – Wellness Solutions for the Corporate
• Thermage
• Restylane
• Sclerotherapy
• Microdermabrasion
• Chemical peels
• Radiesse
• Dermatology
• Cosmetic surgery
• Vitiligo Grafting
• Laser hair removal
• Hair Transplantation
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Vayu – Wellness Solutions for the Corporate
Vayu is the Sanskrit equivalent of air. Air symbolizes life and spirit. So the name is
appropriate for a health center which focuses on the treatment not just the body but also
the mind and the spirit. The shape of the “Y” in Vayu symbolizes air flowing upwards in
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Vayu – Wellness Solutions for the Corporate
a circular manner. It can be interpreted as the infusion of life and spirit. The colour of the
“Y” is symbolizes peace and tranquility.
As per naming convention also the name is good. It has four letters and is of two
syllables.
3.2 Tagline
The tagline clearly brings out the USP of our product i.e. the unique health solutions for
the corporate customers. In this respect the tagline is not just an ad on to the brand but is
bringing out the speciality of the brand.
3.3 Positioning: Becoming the number 1 complete wellness solutions provider for the
corporate in Bangalore.
Corfit: This is our special corporate fitness and weight loss programme. This programme
makes use of the state-of-the-art air conditioned gymnasium of Vayu equipped with
special trainers who take care of the unique corporate fitness requirements. The gym also
has steam bath and sauna bath facilities.
Monthly membership fee: Rs. 600
Spa: The spa/massage center at Vayu is again a delight for the corporate visitor. Apart
from the normal messages it also has the advanced treatments which cater specially to the
stress related ailments. The spa at Vayu is a complete rejuvenation center.
Basic treatment- Rs.2000
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Vayu – Wellness Solutions for the Corporate
1. Embolisms (air or gas bubbles in the bloodstream, which may travel to the brain
or lungs);
2. Carbon monoxide poisoning (from inhaling smoke or car exhaust);
3. Gas gangrene;
4. Crush injury, Compartment Syndrome and other acute traumatic problems where
blood flow is reduced or cut off (e.g., frostbite);
5. Decompression sickness (the bends);
6. Enhancement of healing for wounds such as diabetic foot ulcers;
7. Exceptional blood loss (anemia);
8. Intracranial abscess (an accumulation of pus in the brain);
9. Necrotizing soft tissue infections (flesh-eating disease);
10. Osteomyelitis (bone infection);
11. Delayed radiation injury (e.g., radiation burns that develop after cancer therapy);
12. Skin grafts and flaps that are not healing well; and
13. Thermal burns (e.g., from fire or electrical sources).
Cosmetic Center: The cosmetic center uses the most revolutionary and advanced
skincare services. The services use US FDA approved technology, confirm to the highest
international quality standards and are suited for all skin types.
Corporate Etiquette and Winery: The Etiquette classes of Vayu help business maintain
that competitive edge. The business executives learn to remain up-to-date in his soft skills
and dining skills and top it all with a glass of wine from our winery.
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Vayu – Wellness Solutions for the Corporate
Basic HealthOxygen™: This is typically for the junior management. The duration is of 2
hours. Services include
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Vayu – Wellness Solutions for the Corporate
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Vayu – Wellness Solutions for the Corporate
Women HealthOxygen™: This is for working women. The duration is 4 hours. The
services include.
Maintenance HealthOxygen™: This is for those who have availed of the other
packages twice. The duration is 5 hours per week onsite.
Other Benefits
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Vayu – Wellness Solutions for the Corporate
Rates
• Basic HealthOxygen: 300 per head for group membership, 500 for individual
membership
• Advanced HealthOxygen: 400 per head for group membership, 600 per head for
individual membership
• Executive Health Oxygen: 500 per head for Group membership, 700 per head for
advanced membership
• Women HealthOxygen: 500 per head for Group membership, 700 per head for
advanced membership
• Maintenance HealthOxygen: 4000 monthly membership fee
3.6 Promotion
Considering the nature of the product, the branding process of Vayu will not be top
down, but bottoms up. It will be like any standard restaurant. A restaurant doesn’t spend
heavily on promotion. The service speaks for itself.
It will be the same for the promotion of Vayu. The branding will involve mainly below
the line promotion activities. Mass advertising is neither feasible, nor desirable. The
promotion expenditure also has to be taken into consideration. And since this is a first in
Bangalore, we expect the concept to be accepted fast.
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Vayu – Wellness Solutions for the Corporate
3.6.2 Print:
• Ads in the local supplement of the national general and business dailies
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Vayu – Wellness Solutions for the Corporate
• Starting a holistic health column in the weekend supplement of ET and giving the
details of the experts at Vayu and the various therapies provided there and asking
the readers to send in their health and stress related problems
3.6.3 Radio:
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