Kirera, Ian Murithi

Rsum
Bio - Data:
Date of Birth:
Address:
Email address:
Tel:
Gender:
Marital Status:
Languages:
Nationality:

Dates
2008-2011

18th January 1984

P.O Box 3262 - 60200 Meru, Kenya
murithiian@gmail.com
0721415939
Male
Single
English, Swahili
Kenyan
Details of my education, qualifications and training relevant to this application.
Course completed
Place of training
Grade/result
Masters in Business Administration Kenya Methodist University
Honors
(MBA)- Marketing

2003-2007

Bachelors Degree in Food, science and University of Nairobi

Technology

2nd class honors

1998-2001

Kenya Certificate of Secondary Education

B+

DATE
2012-2013

Nkubu Boys High School

PROFFESIONAL QUALIFACATION
COURSE COMPLETED
Post graduate diploma in marketing (msk)

Grade
honors

Employment History:
Summary of my jobs starting with the most recent.
2012 to date Noble business solutions
Account manager
June 2008 to Safaricom Limited
2012

Customer Service Agent

April 2007 to Kenya Commercial Bank

2008

Sales Representative

Achievements, Personal Qualities, Skills and Referees.

This section indicates how far I meet each of the competencies required for the post. List of experience,
achievements, knowledge, personal qualities and skills, which I feel are relevant, against each competency.
Here I include leisure interests.
Account manager

Implementing the market penetration strategy;

Recruiting new customers;
Designing recruitment strategy;
Servicing existing client needs and cross selling products and services;
Visiting clients/customers regularly
Achieving the set revenue targets

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Kirera, Ian Murithi

Rsum
Customer service agent :
Informing customers about company products;
Being the basic point of contact for customers with queries, complains & feedback;
Ensuring timely & professional responses for complains and requests;
Compilation of answers for informational requests from customers;
Preparing reports on activities of the customer care departments;
Efficiently dealing with complaints for a complete & enabling satisfaction
Direct sales agent :
Implementing the market penetration strategy;
Recruiting new customers;
Designing recruitment strategy;
Servicing existing client needs and cross selling products and services;
Visiting clients/customers regularly
Achieving the set revenue targets
Consumer education through road shows
Social Responsibility
May 2006

Participated in Freedom from Hunger Walk (21 KM

Hobbies
Playing and watching football
Athletics
Future Ambition
Academic furtherance;
Contribute to the growth and success of your company

Referees:
1 David Muriuki,
Trade Promotions Officer,
Kenya Tea Board
P.O. Box 73146 00200,
Nairobi.
Cell: 0721580854
2 Ephantus Mwenda Mwongera,
Financial Consultant,
Suave Business Solutions,
P.O. Box 20067 - 00100,
Nairobi
mmwongera@yahoo.com, Tel: 0722 286 126
3 Prof. Munyua Gataya
Lecturer,
University of Nairobi
P.O. Box 29053,
Nairobi
Cell:0721646537

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Kirera, Ian Murithi

Rsum

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