ABB drives

Lifecycle services for low voltage drives

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SERVICES
 Profile
All industries face a common goal: to maximize
their production output at the lowest possible cost,
while maintaining the highest quality end products.
On the road to achieving this goal, businesses face:
■ Increasing demands for higher reliability
■ Escalating operational and capital expenditure
associated with running a plant or process
■ Rising energy prices
■ Pressures to improve productivity
■ Stricter environmental and safety regulations
ABB can help
One of ABB’s key objectives is to maximize the
uptime of its customers’ processes by ensuring
reliable operation and optimum lifetime of all ABB
products in a predictable, safe and low cost manner.
The services offered for ABB low voltage drives
span the entire value chain, from the moment a
customer makes the first enquiry to disposal and
recycling of the drive.
Among the benefits of using ABB drive services are
higher reliability, lower operational costs, improved
productivity, reduced environmental impact and
enhanced safety.
Higher reliability
Across industries, the amount of automation with
complex machinery and equipment is constantly
increasing. The growing number of machines,
equipment and systems means there are more
points of failure. Critical reliability challenges
increase with these added points of failure.
ABB’s extensive knowledge in industrial
applications and processes can be used to help
identify and improve critical reliability. This is
accomplished by evaluating the status of electric
drives. Based on the results of the evaluation ABB
can propose a critical reliability improvement plan.
2 3AUA0000049673 REV B EN 16.2.2009
Lower operational costs
At each stage of the value chain, ABB can help
lower operational expenses.
During the pre-purchase stage, sound technical
advice can ensure that the correct drive is selected
and dimensioned to bring maximum efficiency
and performance to a process and therefore lower
running costs.
An energy appraisal can identify the applications
which, by using drives, have energy saving potential.
The appraisal provides accurate energy saving
calculations often showing up to 60 to 70% reduction
in energy consumption, with payback in less than
two years.
ABB’s preventive maintenance programs have
a significant impact on minimizing production
downtime and lowering operational costs.
Improved productivity
Keeping a plant running is the number one priority
of the ABB services team. For example, a structured
preventive maintenance plan built around product
specific maintenance schedules is essential in
avoiding any risk of plant or process stoppage.
One of the most efficient ways to improve
productivity and to maximize process uptime
is to establish a contract which can include a
combination of individual services such as
training, technical support and preventive and
corrective maintenance.
ABB
 Reduced environmental impact Enhanced safety

Before purchasing a drive, ABB offers an energy
appraisal to determine which applications can
benefit from the use of drives. During operation
and maintenance, tuning of the drive maximizes
its energy savings. Additionally, when the drive
lifecycle is complete, ABB can ensure that the
drive is disposed of in a way that meets all local
environmental regulations.
Seeking advice from ABB at the selection and
dimensioning stage helps ensure that the right drive
is chosen with the correct safety features. Helpful
safety advice continues into the installation and
commissioning stage with ABB’s professional start-up
service.
Throughout the drive’s lifetime, services such as
remote monitoring help protect the safety of the
plant by rapidly diagnosing and rectifying faults.

Maximizing return on investment

At the heart of ABB’s services is its drive lifecycle knows precisely the timing of the part replacements
management model. All services available for plus all other maintenance related actions. The
ABB low voltage drives are planned according to model also helps the customer when deciding about
this model. For customers it is easy to see which upgrades, retrofits and replacements.
services are available at which phase.
Professional management of the drive’s lifecycle
Drive specific maintenance schedules are also maximizes the return on any investment in ABB low
based on this four-phase model. Thus, a customer voltage drives.

ABB drive lifecycle management model

Active Classic Active Classic

■ The drive, with complete lifecycle ■ The drive, with complete lifecycle
services, is available for purchase. services, is available for plant extensions.

Complete lifecycle services

To ensure the availability of complete lifecycle services, a drive must be in the Active or Classic phase. A drive can be kept in the Active or Classic phase by upgrading,
retrofitting or replacing.

Active Classic Limited Obsolete

■ Spare parts, maintenance and ■ ABB cannot guarantee availability

repair services are available as of lifecycle services for technical
long as materials can be obtained. reasons or within reasonable cost.

Limited lifecycle services

Caution! A drive entering the Limited or Obsolete phase has limited repair
options. This may result in unpredictable process downtime. To avoid this
possibility, the drive should be kept in the Active or Classic phase.

ABB follows a four-phase model for managing drive lifecycles, which brings enhanced customer support and improved efficiency.
Examples of lifecycle services are: selection and dimensioning, installation and commissioning, preventive and corrective maintenance, remote services,
spare part services, training and learning, technical support, upgrade and retrofit, replacement and recycling.

ABB 3AUA0000049673 REV B EN 16.2.2009 3

 Introduction
Order Installation
Pre-purchase and and
delivery commissioning
Training and learning
Technical support
Contracts
The services offered for ABB low voltage drives
span the entire value chain, from the moment a
customer makes the first enquiry to disposal and
recycling of the drive.
Throughout the value chain, ABB provides training,
technical support and customized contracts. All
of this is supported by one of the most extensive
global drive sales and service networks.
Pre-purchase
ABB provides a range of services that help guide
the customers to the right products for their
applications.
Order and delivery
Orders can be placed through any ABB office
or through ABB’s channel partners. In some
countries orders can be placed and tracked online.
ABB’s sales and service network offers timely
deliveries including express delivery.
Installation and commissioning
While many customers have the resource to
undertake installation and commissioning on
their own, ABB and its channel partners offer
professional installation and start-up services.
Operation and maintenance
Through remote monitoring, ABB can guide the
customer through a fast and efficient fault-finding
procedure as well as analyze the operation of the
drive and the customer’s process. From site surveys
4 3AUA0000049673 REV B EN 16.2.2009
Operation Upgrade Replacement
and and and
maintenance retrofit recycling
to preventive maintenance and reconditioning of
drives, ABB has all the options covered to keep its
customers’ processes operational.
Should corrective maintenance of drives be needed,
ABB offers on-site and off-site repair facilities, fully
backed up by the most extensive spare holding.
Upgrade and retrofit
An existing ABB drive can often be upgraded to
the latest software or hardware to improve the
performance of the application.
Existing processes can be economically modernized
by retrofitting the latest drive technology to
mechanical control equipment, such as inlet guide
vanes or dampers or older generations of drives.
Replacement and recycling
ABB can advise on the best replacement drive while
ensuring that the existing drive is disposed of in a
way that meets all local environmental regulations.
Entire value chain services
The main services available throughout the entire
value chain include:
■ Training and learning - ABB offers product and
application training both in classrooms and on the
internet.
■ Technical support - At each stage of the value
chain, an ABB expert is available to offer
advice to keep the customer’s process or
plant operational.
■ Contracts - Customized contracts can be devised
between the customer and ABB.
ABB
 Order Installation Operation Upgrade Replacement
Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

With offices in over 90 countries, ABB is well EMC assessment

placed to offer the best technical advice and local
support around the clock. ABB understands electromagnetic compatibility
(EMC) issues and and can help ensure that the
From cooling towers, furnaces and extract fans to installation complies with the latest standards
water supply pumps, tunnel boring machines and and regulations.
monorails, there are very few applications that are
beyond ABB’s specialists. References from ABB’s
installed base of drives are available upon request.

Additionally, a number of helpful PC tools are

available to facilitate decision making at the pre-
purchase stage.

Selection and dimensioning

Correct drive selection and dimensioning ensure a

drive installation, powerful enough for the motor
requirements, yet sized to fit a budget.

Energy appraisal

Given that power consumption savings of 50% can

be made by reducing the motor speed by just 20%,
and with payback times being as short as six months,
it is worthwhile considering an ABB energy appraisal.

Free energy saving calculation tools, FanSave and

PumpSave can be used to quickly calculate energy
savings.

Harmonic survey

ABB is able to carry out detailed harmonic

surveys of currents and voltages using proprietary
equipment and to offer advice for avoiding or
rectifying any harmonic problems.

ABB 3AUA0000049673 REV B EN 16.2.2009 5

 Services

Order Installation Operation Upgrade Replacement

Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

ABB drives, spare parts and services can be
purchased from more than 1400 companies,
located throughout the world and able to serve
customers locally, often in their own language.
These companies include ABB’s own offices and
authorized channel partners.
Prompt deliveries from local and central
stocks
In many countries, ABB with its channel partners,
stock drives and spare parts locally, providing high
availability and, often, same day delivery.

Supporting local ABB offices and channel partners, To minimize its customers’ costly downtime, ABB’s
there is a network of regional ABB drive service logistics network operates 24 hours a day, seven
hubs that are capable of offering complete drive days a week, using air freight and express courier
lifecycle services. services.

Find the members of the

ABB partner network at ABB or ABB channel partner
www.abb.com/drivespartners.

6 3AUA0000049673 REV B EN 16.2.2009 ABB

 Order Installation Operation Upgrade Replacement
Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Ordering on-line Express delivery

Depending on the country, ABB and its channel Express delivery options ensure that drives and
partners offer different ways to order drives and spare parts are delivered rapidly either from local
spare parts on-line. Both standard and customized or regional stock or directly from the factory.
ordering solutions are available.

Using on-line ordering tools customers can typically

check product availability and order status as
well as become familiar with product data and
documentation.

ABB 3AUA0000049673 REV B EN 16.2.2009 7

 Services

Order Installation Operation Upgrade Replacement

Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

All ABB drives are designed with easy installation

and commissioning in mind. A range of features
from easy access wiring terminals, withdrawable
pedestal units to bookshelf design and intuitive
control panels, all contribute to saving installation
and commissioning time and cost.

A number of helpful PC tools is available to facilitate

installation and commissioning.

ABB’s technical manuals are comprehensive,

including all the details needed for easy installation
and commissioning.

From advice to complete installation

Before and during the installation, accurate advice

and timely support are available from ABB and
its channel partners. On request, they can also
undertake the entire drive installation.

Professional start-up

For fast and efficient drive commissioning, ABB

offers its professional start-up service.

ABB certified engineers adjust the drive parameters

to meet the precise demands of the application.
All start-up information with process parameters
are saved, should the engineer need to recall any
information at a later date.

8 3AUA0000049673 REV B EN 16.2.2009 ABB

 Order Installation Operation Upgrade Replacement
Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Evaluation for improving critical reliability

A critical reliability evaluation carried out by ABB or

an ABB channel partner looks into the electric drives
of industrial processes to identify potential points of
failure and provide an improvement plan.

Site survey - the basis for a long term

maintenance and improvement plan

A site survey carried out by ABB or an ABB channel

partner provides the foundation for developing a long-
term drive maintenance and improvement plan. The
purpose of the survey is to define measures to be taken
for lowering operational costs, improving productivity,
reducing environmental impact and enhancing safety.
An energy audit is often included in the site survey,
which helps identify potential energy savings.

An effective improvement plan not only helps

customers budget maintenance and training costs, but
also helps plan for future drive upgrades, retrofits and
replacements.

Optimizing operation through remote

monitoring and intelligent diagnostics

ABB offers remote monitoring services that allow an

ABB drive installed at the customer’s site to be remotely
monitored by ABB or its channel partners.

Through remote monitoring it is easy to collect a

multitude of data related not only to electric drives but
also to process variables such as pressure, temperature
and flow rate. Analyzing the data provides the basis
for taking corrective actions which is the key to
optimal operation. All this can be carried out by the
customer, ABB or its channel partners.

Benefits of remote monitoring include: better knowledge

about the process and its variations, prevention of
potential failures and maximized process uptime.

ABB 3AUA0000049673 REV B EN 16.2.2009 9

 Services

Order Installation Operation Upgrade Replacement

Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Preventive maintenance for reducing

operational costs

A drive typically performs critical duties in a process

or a plant. A drive failure can result in loss of
production and revenues, and may have safety and
environmental impacts.

Adopting preventive maintenance schedules

reduces the risk of failure and increases the lifetime
of the drive, thus lowering the overall operational
costs. Regular predefined preventive maintenance
facilitates budgeting.

Drive preventive maintenance consists of annual

inspections and component replacements according
to the drive specific maintenance schedules.
Maintenance schedules are based on ABB’s decades
long experience of manufacturing and maintaining
electric drives.

Without preventive maintenance, the probability of

a drive failing typically increases. The most common
failures are due to component aging or operational
conditions, such as varying ambient temperature,
high humidity, excessive and heavy loads. Signs of
these failures typically start showing up after 5 to 10
years of operation.

10 3AUA0000049673 REV B EN 16.2.2009 ABB

 Order Installation Operation Upgrade Replacement
Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Maintenance schedule example

Years from start-up

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Start-up P
Cooling - air cooled units:
Internal/additional cooling fan for
I I R I I R I I R I I R I I R I I R I I R
ACS800-01/ -11/-31,104, IP21 and IP55
Cooling fan
I I I I I R I I I I I R I I I I I R I I I
(ACS800-01/-02/-04/-07/-11/-17/-31/-37/-104/DSU)
Cooling fan for TSU I I R I I R I I R I I R I I R I I R I I R
Enclosure extension cooling fan (ACS800-02) I I R I I R I I R I I R I I R I I R I I R
Extra cooling fans inside cabinet (ACS800-x7, ACS800 md) I I I I I R I I I I I R I I I I I R I I I
Extra IP54 cooling fan on roof of cabinet (ACS800-07,
I I I I I R I I I I I R I I I I I R I I I
ACS800 md)
Cooling - liquid cooled units:
Cooling fans I I I I I R I I I I I R I I I I I R I I I
Coolant inhibitor level I P I P I P I P I P I P I P I P I P I P I
Heat exchanger I I I I I I I I I I I I I I I I I I I I I
Cooling water pump I I I I I R I I I I I R I I I I I R I I I
Cooling water pipe connections I I I I I I I I I I I I I I I I I I I I I
Aging
Electrolytic capacitors (DC circuit) R R
Memory backup battery replacement in the APBU-xx unit I I I I I R I I I I I R I I I I I R I I I
Connections and environment
AINT + flat cables R R
Tightness of terminals I I I
Quick connector of the converter module
I I I I I I I
(ACS800-x7/ and ACS800 md)
Door filters (IP20 to IP42) I I I I I I I I I I I I I I I I I I I I I
Door filters (IP54 and above) R R R R R R R R R R R R R R R R R R R R R
Condition of contactors I I I I I I I
Fiber optic cables (connections) I I I I I I I
Dust, corrosion and temperature I I I I I I I I I I I I I I I I I I I I I
Quality of supply voltage I I I I I I I I I I I I I I I I I I I I I
Improvements
Based on product notes I I I I I I I I I I I I I I I I I I I I I
Measurements
Basic measurements with supply voltage P P P P P P P P P P P P P P P P P P P P P
Spare parts
Spare parts I I I I I I I I I I I I I I I I I I I I I
DC circuit capacitor reforming P P P P P P P P P P P P P P P P P P P P P

Note:
Recommended maintenance intervals and component replacements are based on specified operational and environmental
conditions. ABB recommends annual drive inspections to ensure the highest reliability and optimum performance.
More detailed maintenance information can be found in maintenance instructions, product manuals and on the internet.

Legend:
I = Inspection (visual inspection, correction and replacement if needed)
P = Commissioning, testing, measuring or other work
R = Replacement of component

ABB 3AUA0000049673 REV B EN 16.2.2009 11

 Services

Order Installation Operation Upgrade Replacement

Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Reconditioning - giving a drive a new life

Authorized ABB drive service workshops

throughout the world restore ABB drives to
their original condition.

Reconditioning of a drive includes full inspection,

thorough cleaning and individual component
analysis and replacement. The reconditioned
drive undergoes complete testing and comes
with a warranty.

Preventive maintenance kits

Drive specific preventive maintenance kits contain

all the genuine spare parts needed to perform a
specific maintenance task.

The number of drive specific maintenance kits

varies from drive to drive and their selection is
different depending on the drive age.
Maintenance kits are more economical to purchase
compared to purchasing the spare parts separately.

12 3AUA0000049673 REV B EN 16.2.2009 ABB

 Order Installation
Pre-purchase and and
delivery commissioning
Corrective maintenance - extensive services on-site and off-site
On-site repair – fast turnaround
On-site repair uses the latest diagnostic, repair
and testing practices to maximize the ABB drive
performance while minimizing production or
process downtime. All work is carried out by ABB
authorized service engineers.
While carrying out a repair, service engineers are
also able to examine the root cause of the repair.
This can include an examination of the supply
network, an analysis of the harmonic content of
the supply as well as other factors that may have
resulted in the need for repair. Advice may also
be given on the operation and maintenance of the
drive so as to help improve machine or process
performance.
Whenever repair is not possible, an exchange unit,
if available, is offered. An exchange unit can be
an entire reconditioned drive, a drive module or a
drive component.
ABB
Operation Upgrade Replacement
and and and
maintenance retrofit recycling
Off-site repair – in-depth investigation
Authorized ABB drive service workshops offer
component replacement and software upgrades as
well as major and emergency repairs.
All work is performed by ABB certified personnel
in dust-free, electrostatic discharge protected areas.
Before repair, the drives are thoroughly cleaned,
and after repair, fully tested.
As with on-site repair, should a drive repair not be
feasible, an exchange unit, if available, is offered.
An exchange unit can be an entire reconditioned
drive, a drive module or any drive component.
3AUA0000049673 REV B EN 16.2.2009 13
 Services

Order Installation Operation Upgrade Replacement

Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Upgrades for maximized return on

investments

Drive upgrades are designed for improving the

performance and extending both the functionality
and the lifetime of the drive to provide end-users
with the best possible return on their investments.

Upgrade services comprise both hardware and

software updates. Advice on upgrade feasibility
with detailed instructions is available from ABB
sales and service personnel as well as from ABB’s
channel partners.

Benefits of upgrading a drive typically include lower

maintenance costs and reduced energy consumption.

Retrofits - modernizing drives

economically

Stricter production or process requirements often call

for replacing an existing drive or a complete drive
system. Other reasons for drive replacement include
lack of spare parts and limited services offering.

Instead of replacing an entire drive or drive system,

it is often more economical to modernize the old
installation by reusing all relevant parts of the
original equipment and purchasing new where
necessary.

In a retrofit project, existing cabling, motors and

cabinets often remain in use, while the drive or
drive system is replaced either completely or partly.
Retrofitting is typically carried out during planned
production shutdowns, without causing extra
production downtime.

According to the ABB drive lifecycle management

model, it is recommended that a drive be
modernized or replaced at the end of its lifecycle’s
Classic phase.

14 3AUA0000049673 REV B EN 16.2.2009 ABB

 Order Installation Operation Upgrade Replacement
Pre-purchase and and and and and
delivery commissioning maintenance retrofit recycling

Replacing a drive - world’s widest Recycling for a greener world

portfolio of drives available from ABB
Whenever there is a need to replace an entire
drive - from ABB or any other drive manufacturer
- ABB offers its customers the world’s widest
portfolio of low voltage drives.
Depending on the country, ABB aims to remove
and dispose of any ABB or non-ABB drive and
associated equipment in line with the environmental
regulations enforced within that country.

ABB helps select an optimal replacement drive

with correct features for the application.

According to the ABB drive lifecycle management

model, it is recommended that a drive be
modernized or replaced at the end of its lifecycle’s
Classic phase.

ABB 3AUA0000049673 REV B EN 16.2.2009 15

 Services

Training and learning

Investment in professional training

improves productivity

Throughout the value chain, from pre-purchase to

replacement and recycling of a drive, ABB offers
product, application and general technical training
both in classrooms and over the internet. Versatile
training is also provided by ABB channel partners.

Training typically comprises theoretical presentations

and hands-on exercises. To meet its customers’
growing interest in e-learning, ABB offers hundreds of
course modules available in the internet. Examples of
training topics include product features, applications,
installation and start-up procedures, programming, PC
tools, maintenance and fault finding. The number of
e-learning courses is extensive.

The majority of training is delivered by ABB training

centers. Versatile training services are also offered
by local ABB sales and service companies and their
channel partners. Some courses are organized at the
customer’s location.

Benefits of professional training include enhanced

personnel and plant safety, reduced downtime,
improved productivity and increased employee
motivation.

More information about ABB’s training centers and

the courses can be found from the ABB University
at www.abb.com/abbuniversity. Local ABB offices
and ABB’s channel partners around the globe can
provide detailed information on their training and
services offering.

e-learni
ng

16 3AUA0000049673 REV B EN 16.2.2009 ABB

 Technical support

Local support with global back-up

In most countries, ABB provides 24/365 technical

support, via telephone and email and covering all
stages of the value chain. Should further support be
needed, ABB utilizes an escalation process, and the
query is elevated throughout ABB up to the factory
R&D, until the query is answered.

DriveHelp -
special support for global OEMs

DriveHelp is ABB’s global service for handling ABB

drive warranty claims from global OEMs (Original
Equipment Manufacturers).

An OEM makes a DriveHelp agreement with ABB.

The agreement ensures that whatever support is
needed, it is available - only one phone number
away - throughout the world and 24/365.

Benefits of DriveHelp include quick and

professional problem solving, minimized downtime,
one simple, global process/procedure, improved
end customer satisfaction, availability of fault history
and transparency of the follow-up process.

ABB 3AUA0000049673 REV B EN 16.2.2009 17

 Services

Contracts

Depending on the needs of the customer, ABB and

its channel partners can bundle individual services
in one contract. A contract can be made at any stage
of the value chain.

Examples of contracts are spare parts agreements

and agreements on preventive or corrective
maintenance.

Benefits include improved cost control, enhanced

operational efficiency, lower capital expenditure,
reduced downtime and extended lifetime of drives.

ABB drive care contract for continuous
running of ABB low voltage drives
One example of ABB’s contract offering is the ABB
drive care contract. This contract offers the user of
an ABB low voltage drive the security that the drive
remains fully functional throughout its lifecycle.
The drive’s user can select from various services
to be included within a drive care contract.
For example, technical support is provided via
telephone or email.
The complete package of services includes
preventive maintenance and drive repairs, or
replacement if the drive cannot be repaired.
The drive care contract can include a guaranteed
response time which ensures that an ABB
authorized service engineer attends customer’s site
at the agreed time.
A drive care contract aims to take away the burden
of maintenance from the customers, letting them
focus on their core business.

Another service is preventive maintenance which

includes managing the orders, deliveries and
manpower.

18 3AUA0000049673 REV B EN 16.2.2009 ABB

Contact and web information
www.abb.com/drives
ABB’s worldwide presence is built on strong local
companies working together with the channel partner
network. By combining the experience and know-how
gained in local and global markets, we ensure that
our customers in all industries can gain the full benefit
from our products.
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Tel: +502 2 363 3814
Fax: +502 2 363 3624
Hungary (Budapest)
Tel: +36 1 443 2224
Fax: +36 1 443 2144
India (Bangalore)
Tel: +91 80 2294 9585
Fax: +91 80 2294 9389
Indonesia (Jakarta)
Tel: +62 21 2551 5555
e-mail: automation@id.abb.com
Iran (Tehran)
Tel: +98 21 2222 5120
Fax: +98 21 2222 5157
Ireland (Dublin)
Tel: +353 1 405 7300
Fax: +353 1 405 7307
For further details about all our low voltage AC drives
and services please contact your nearest ABB office
or ABB drives channel partner or visit the websites
www.abb.com/drives and www.abb.com/
drivespartners.
Israel (Haifa)
Tel: +972 4 850 2111
Fax: +972 4 850 2112
Italy (Milan)
Tel: +39 02 2414 3085
Fax: +39 02 2414 3979
Ivory Coast (Abidjan)
Tel: +225 21 21 7575
Fax: +225 21 35 0414
Japan (Tokyo)
Tel: +81(0)3 5784 6010
Fax: +81(0)3 5784 6275
Jordan (Amman)
Tel: +962 6 562 0181
Fax: +962 6 5621369
Kazakhstan (Almaty)
Tel: +7 3272 583838
Fax: +7 3272 583839
Kenya (Nairobi)
Tel: +254 20 828811/13 to 20
Fax: +254 20 828812/21
Kuwait (Kuwait city)
Tel: +965 2428626 ext. 106
Fax: +965 2403139
Latvia (Riga)
Tel: +371 7 063 600
Fax: +371 7 063 601
Lithuania (Vilnius)
Tel: +370 5 273 8300
Fax: +370 5 273 8333
Luxembourg (Leudelange)
Tel: +352 493 116
Fax: +352 492 859
Macedonia (Skopje)
Tel: +389 23 118 010
Fax: +389 23 118 774
Malaysia (Kuala Lumpur)
Tel: +603 5628 4888
Fax: +603 5635 8200
Mauritius (Port-Louis)
Tel: +230 208 7644, 211 8624
Fax: +230 211 4077
Mexico (Mexico City)
Tel: +52 (55) 5328 1400 ext. 3008
Fax: +52 (55) 5328 7467
Morocco (Casablanca)
Tel: +212 2 234 5540
Fax: +212 2 234 2099
The Netherlands (Rotterdam)
Tel: +31 (0)10 407 8886
e-mail: freqconv@nl.abb.com
New Zealand (Auckland)
Tel: +64 9 356 2160
Fax: +64 9 357 0019
Nigeria (Ikeja, Lagos)
Tel: +234 1 4937 347
Fax: +234 1 4937 329
Norway (Oslo)
Tel: +47 03500
motor@no.abb.com
Oman (Muscat)
Tel: +968 2456 7410
Fax: +968 2456 7406
Pakistan (Lahore)
Tel: +92 42 6315 882-85
Fax: +92 42 6368 565
Panama (Panama City)
Tel: +507 209 5400, 2095408
Fax: +507 209 5401
Peru (Lima)
Tel: +51 1 415 5100
Fax: +51 1 561 2902
The Philippines (Metro Manila)
Tel: +63 2 821 7777
Fax: +63 2 823 0309, 824 4637
Poland (Lodz)
Tel: +48 42 299 3000
Fax: +48 42 299 3340
Portugal (Oeiras)
Tel: +351 21 425 6000
Fax: +351 21 425 6390, 425 6354
Qatar (Doha)
Tel: +974 4253888
Fax: +974 4312630
Romania (Bucharest)
Tel: +40 21 310 4377
Fax: +40 21 310 4383
Russia (Moscow)
Tel: +7 495 960 22 00
Fax: +7 495 960 22 20
Saudi-Arabia (Al Khobar)
Tel: +966 (0)3 882 9394, ext. 240,
254, 247
Fax: +966 (0)3 882 4603
Senegal (Dakar)
Tel: +221 832 1242, 832 3466
Fax: +221 832 2057, 832 1239
Serbia (Belgrade)
Tel: +381 11 3094 320, 3094 300
Fax: +381 11 3094 343
Singapore (Singapore)
Tel: +65 6776 5711
Fax: +65 6778 0222
Slovakia (Banska Bystrica)
Tel: +421 48 410 2324
Fax: +421 48 410 2325
Slovenia (Ljubljana)
Tel: +386 1 2445 440
Fax: +386 1 2445 490
South Africa (Johannesburg)
Tel: +27 11 617 2000
Fax: +27 11 908 2061
South Korea (Seoul)
Tel: +82 2 528 2794
Fax: +82 2 528 2338
Spain (Barcelona)
Tel: +34 (9)3 728 8500
Fax: +34 (9)3 728 7659
3AUA0000049673 REV B EN 16.2.2009
Sri Lanka (Colombo)
Tel: +94 11 2399304/6
Fax: +94 11 2399303
Sweden (Västerås)
Tel: +46 (0)21 32 5000
Fax: +46 (0)21 14 8671
Switzerland (Zürich)
Tel: +41 (0)58 586 0000
Fax: +41 (0)58 586 0603
Syrian Arab Republic
Tel: +9626 5620181 ext. 502
Fax: +9626 5621369
Taiwan (Taipei)
Tel: +886 2 2577 6090
Fax: +886 2 2577 9467, 2577
9434
Tanzania (Dar es Salaam)
Tel: +255 51 2136750, 2136751,
2136752
Fax: +255 51 2136749
Thailand (Bangkok)
Tel: +66 (0)2665 1000
Fax: +66 (0)2665 1042
Tunisia (Tunis)
Tel: +216 71 860 366
Fax: +216 71 860 255
Turkey (Istanbul)
Tel: +90 216 528 2200
Fax: +90 216 365 2944
Uganda (Nakasero, Kampala)
Tel: +256 41 348 800
Fax: +256 41 348 799
Ukraine (Kiev)
Tel: +380 44 495 22 11
Fax: +380 44 495 22 10
The United Arab Emirates (Dubai)
Tel: +971 4 3147500, 3401777
Fax: +971 4 3401771, 3401539
United Kingdom (Daresbury,
Warrington)
Tel: +44 1925 741 111
Fax: +44 1925 741 693
Uruguay (Montevideo)
Tel: +598 2 707 7300
Tel: +598 2 707 7466
USA (New Berlin)
Tel: +1 800 752 0696
Tel: +1 262 785 3200
Fax: +1 262 785 0397
Venezuela (Caracas)
Tel: +58 212 2031949
Fax: +58 212 237 6270
Vietnam (Hochiminh)
Tel: +84 8 8237 972
Fax: +84 8 8237 970
Zimbabwe (Harare)
Tel: +263 4 369 070
Fax: +263 4 369 084
19
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www.abb.com/drivespartners
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