GIS-TRP1

Table of Content
Version 1.1
Talent Transformation
2015

Wipro Limited, 2015. All Rights Reserved. All the information in this
course material is internal and restricted. Participants shall refrain
from copying, distributing, misusing and/or disclosing the content to
any third parties under any circumstances whatsoever.

Curriculum Structure

Course name
IT Infrastructure Overview
Wintel
Networking
Unix
Perl
RDBMS
Storage
Backup
Monitoring Tools
ITIL
PowerShell
Overview of Virtualization

Duration(days)
1
2
3
4
4
1
1
1
2
2
2
1

Note: This curriculum is common for all GIS streams of PRP

Course Title
Course Length
Course Approach

IT Infrastructure Overview
1 day
Lecture

Objectives
At the end of this course, participants should be able to:
Explain the role of IT Infrastructure in any industry
Detailed Curriculum

Day
s
Day
1

Topic
Introduction
to IT Industry

Description

Need and Role of various Industries

History and Genesis of IT Industry
Different phases of IT Industry - current
context
The major arms of IT Industry and their
inter-dependency
Introduction to IMS and IMS life cycle
Overview of enterprise and EUS segments
The Design fundamentals for IT Infra
(FCAPS)

Key pillars of
IMS Industry

Compute Platform
- Various HW architectures + Processors
- Various OS and flavours
- HW and OS platform combinations

Storage
- Evolution of Drive and Interface
technologies
- Introduction and comparison of DAS, NAS
and SAN
- Need and concepts of Backup

Network
-

Need and Role of Networks in IT Infra

Classification of Networks
Introduction to Data, voice and SP networks
Introduction to Unified Communication

Security
- Need for Security in IT
- Introduction to Physical & Logical security
- Security implementation points

Database
- Need for data management
- Various commercial Databases

Trends in ITIMS Industry

The IMS
pillars and
horizontals

Course Title
Course Length
Course Approach

Applications
- classification of applications
- Introduction to Middleware applications

Introduction to RIMS
The Datacenter
Introduction to Virtualisation
The way forward - S.M.A.C .
The horizontals for the IMS pillars
Skill and various levels in IMS pillars
Wipro enablement and skill assessments

WINTEL
2 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Identify the basic hardware components in a computer
Prerequisite
None
Detailed Curriculum
Days

Topic

Day
1

Introduction to
Hardware

Description

Hardware components
(Motherboard, Microprocessor, I/O
Ports, expansion slots,
NIC/Sound/Modem/Display cards,
Monitor etc.)
Data Center and Blade enclosures
Basic Storage and Networking
Primary storage / Secondary
storage
Partitioning /file system
Licensing modes in server
Hardware/BIOS/Kernel/Shell/Applic
ation
Introduction of Virtualization
Layers of OS including

Hands-on
Assignme
nts
Applicable

Applicable

Day
2

Windows
7/Windows
XP/Windows
server 2k3/2k8

Course Title
Course Length
Course Approach

Virtualization
Basic troubleshooting standalone
PC
Onion layers of OS
RAID concepts ( Basics)
Minimum Hardware requirements
to install OS
Installation Methods
Installation of OS through CD
Configuration of device drivers
Configuration of IP address
Authentication V/S Authorization
Workgroup V/S Domain
Creation Local User accounts
Usage of net user command
Sharing the folder and setting
permissions
installation of windows server
2003/2008
Active directory concepts
(including DNS and Domain
controllers)
Creating domain user account
joining client computer to
domain / reset passwords and
account lockout issue
Basics about domains, OUs and
users
Setting NTFS permission / Remote
desktop
Setting NTFS permission
(different Levels of permissions)
Network Drive Mapping using
command line and GUI
System Monitor

Networking Basics
3 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Explain the basic concepts of Networking Data and Networking Voice
Explain the TCP/IP Model

Applicable

Applicable

Identify Subnetting Classes and solve simple problems on Subnetting

Prerequisite
None
Detailed Curriculum
Days

Topic

Day
1

Introduction to
Networking

Day
2

I P Addressing

Description

Day
3

Network Voice
and Telecom

Types of Physical Network

Types of Network Media
Topologies
How Network Interface cards work
Bridges/Switches
OSI Overview
TCP/IP Model
Installing a Network card and
connecting to a network
Introduction to TCP/IP & TCP/IP
Services
IP addressing and Its
Classifications
Subnetting
Class C Subnetting
Class B Subnetting
Class A Subnetting
Overview on IPV6.0
Configuring and Testing IP address
Troubleshooting Network ipconfig, netstat, arp, nslookup,
ping, tracertetc
Overview on Network Services
What is PSTN? Brief explanation
with diagram
What is IP Telephony/VoIP? - Brief
explanation with diagram
Advantages of VoIP over PSTN
Devices/Infrastructure
requirement for IP Telephony
What is CUCM & CME? Brief
introduction.
Brief Introduction of the below
topics-:
Loop start and Ground start
signaling

Hands-on
Assignme
nts
Not
Applicable

Not
Applicable

Not
Applicable

Applicable

Not
Applicable

Not
Applicable

Voice Gateway
Gatekeeper
PoE Switches
FXO & FXS
SIP, SCCP, RTP Protocols
MGCP & H.323 Protocols

Course Title
Course Length
Course Approach

Unix
4 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Use Unix OS for basic Admin tasks
Prerequisite
None
Detailed Curriculum
Days

Topic

Day
1

Introduction to
Unix

Description

System
Administration
Part 1

System
Administration
Part 2

What Is UNIX
History of UNIX
Characteristics of the UNIX OS
Layered Architecture
Kernel & Shell
Different UNIX Flavors ( Red hat
Linux, Solaris , AIX , HP-UX )
RISC/CISC Architecture ( Sparc ,
Power, x86, Itenium )
System boot up
Virtual Console
Introduction to bash shell
Getting Started - Shell prompts,
Unix Command - arguments &
options
Printing the working directory pwd
Getting help on commands
Managing files & directories
Hard link & Soft Link
find /grep command - to search
for files and directories
File system commands df& du
Working with run levels
Basic Commands - date, who, id,
whoami, who am i, uname,
whereis, tty
Filters - tee, wc, tr, cut, sort, head,
tail, more, less

Hands-on
Assignme
nts
Not
Applicable

Applicable

Applicable

Day
2

UNIX Networking

UNIX Native
Performance
Tools
User Management

Process
Management

Job Scheduling &

Feature
Differences
UNIX Backup
Tools
Day
3

Shell Scripting

Creating Archives

Compressing,
Viewing, and
Uncompressing
Files

Performing

The file command

Shutting the system down
System Directories
Services / Ports / ping / telnet /
ssh
Configuring IP address
PS command
iostat / vmstat / sar

Applicable

Applicable

Understanding File and Directory

Permissions
chown&chgrp
umask command
/etc/passwd /etc/shadow
Process, Process Status,
Foreground and Background
Processes
Killing Processes
Process Priority
Scheduling jobs through at &cron

Applicable

Backup through tar /cpio / dd

commands
Recovery single/multiple files
vi Editor
introduction Shell scripting basics
Creating small shell script
Reading shell script
executing shell script
Archive files
Compress and archive files using
the tar & jar command
Uncompress the archived files
using the tar & jar command
Compress files using the
compress command
Uncompress files using the
uncompress command
Compress a file with the gzip
command
View files using the gzcat
command
Compress and archive multiple
files with the zip command
Establish a remote login session

Applicable

Applicable

Applicable

Applicable

Applicable

Applicable

Applicable

Remote
Connections and
File Transfers

Hands-on
exercises

Day
4

Course Title
Course Length
Course Approach

Copy files or directories to and

from another system
Transfer files between systems
using ftp
Exercises covering all the topics
learnt in this module

Applicable

Perl Scripting
4 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Use Perl Scripts for basic admin tasks on Unix and Windows OS
Prerequisite
Participant should be familiar with Unix OS and Windows OS
Detailed Curriculum
Days

Topic

Description

Day
1

Introduction to
Perl

Day
2

Day
3&4

Hands-on
exercises

Course Title
Course Length
Course Approach

Overview of Perl
Variables and Data types
Arrays and Hashes
Branching and looping
Subroutines
References
File Handlers
Packages
Pattern Matching
Exercises covering all the topics
learnt in this module

RDBMS
1 days
Lecture/Demo

Objectives
At the end of this course, participants should be able to:

Hands-on
Assignme
nts
Applicable

Applicable

Applicable

Explain the basic concepts of DBMS and RDBMS

Prerequisite
None

Detailed Curriculum
Day

Module

Day

Introducti

on to
DBMS

Learning Objectives

File

Oriented
System
(OR)
FileOrgani

sation

What is Data?
RAW Data , Derived Data & Meta Data
What is a Database ?
Database Mangement Systems (DBMS)
Traditional File Processing
Evolution of DBMS
Disadvantages of File Processing systems
Who will use DBMS?
o DataBase Administrators (DBA)
o Database Designers
o End users
o System Analysts
DATA MODELS
o Network data Model
o Hierarchical data model
o Relation data model
Types of File Organisation
o Serial File Organisation
o Sequential File Organisation
o Index Sequential File Organisation
o Random (or) Direct File Organisation
Advantages of DBMS
o Data Redundancy
o Data control
o Data manipulation
o Excessive programming effort
o Concurrent access and crash recovery
o Data integrity and security
o Data independence
Components of Data Base Management
system
o Hardware
o Software
o Data
o People or users

Assignme
nts
Not
Applicable

Demo
(using
Oracle
SQL or My
SQL)

Data sharing
3 types of Data sharing:
o Sharing Data b/w functional units
o Data sharing b/w different levels of
users
o Sharing data b/w different location.
Database Administration
o Database Design
Conceptual data base
Physical data base.
o Data security integrity
o Data base system performance

Course Title
Course Length
Course Approach

Storage Fundamentals
1 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Explain basic concepts of Storage
Prerequisite

None
Detailed Curriculum
Day
s
Day
1

Topic

Description

Storage
Fundamentals

Course Title
Course Length
Course Approach

Storage Basics
IDE /SCSI
Storage Arrays
RAID
SAN / NAS / DAS / CAS
Fundamentals
SAN Components
NAS Components
SAN Switches / Directors
SAN Topology
Fabric Concepts
VSAN / Zoning
Concepts on Point-in-time / BCV
Copies
Concepts on Storage Replication
Technologies
iSCSI Fundamentals

Backup Basics
1 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Explain basic concepts of Storage
Prerequisite

Assignm
ents
Not
Applicable

 None

Detailed Curriculum
Day
Topic
Detailed
Curriculum
s
Day
Backup Basics
1

Description

Course Title
Course Length
Course Approach

What is Backup?
Granularity of backup
Backup Methods
Backup - Tape , Disk , VTL , Tape
library
Disaster recovery
Disaster restart
Local replication
Remote replication
Netbackup as a product
Different Backup software
available
Netbackup terminology and
process
Components of Netbackup - Master
server, Media server, Clients

Assignm
ents
Not
Applicable

Infrastructure Monitoring
2 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Explain basic concepts of Storage
Prerequisite

None
Detailed Curriculum
Day
s
Day

Topic
Monitoring Basics

Description

What is Monitoring

Assignm
ents

Day
2

Course Title
Course Length
Course Approach

Whats the Importance of

Monitoring
CMDB concepts and its Value to
Monitoring
Understand Event Generation and
different Event Generation Tools
Overview of different monitoring
Tools Like SCOM, HP OM
Nagios architecture
Getting started with Nagios (PreCreated Virtual Machine)
Nagios Agents
Monitoring Windows systems
Using NSClient++ Agent to
Monitor Linux Machines
RAM, CPU, Processes, and Disk
Space Monitoring
Using WMI for Windows Monitoring
Using SNMP for Windows
Monitoring
Monitoring Linux systems
Nagios alerts and notifications

Not
Applicable

Applicable

ITIL
2 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Appreciate the utility and application of ITIL framework
Prerequisite

None
Detailed Curriculum
Day
Topic
s
Day
Introduction to ITIL
1

Description

What is ITSM
History of ITIL, relevance in ITSM
Service Lifecycle Approach
Basic Concepts

Assignm
ents
Not
Applicable

Day
2

Course Title
Course Length
Course Approach

RACI
Incident Management
Change Management
Service Desk
Ticketing tool
Hands on - Incidents Mgmt
Hands on Change Mgmt
Infrastructure Involved in ITIL
implementation

Applicable

PowerShell
2 days
Lecture/Lab

Objectives
At the end of this course, participants should be able to:
Write Powershell scripts for simple system admin tasks
Prerequisite

Participant should be familiar with Windows OS

Detailed Curriculum
Day
s
Day
1

Topic

Description

Introduction to
Power shell

Day
2

Course Title
Course Length
Course Approach

Introduction to Power shell

Variables
Pipelining
Loops and Conditions
Functions
Exception Handling
Regular expression
Introduction to WMI
Sample scripts
Real time scenarios

Overview on Virtualization
1 day
Lecture/Demo

Assignm
ents
Applicable

Applicable

Objectives
At the end of this course, participants should be able to:
Explain basics of Virtualization
Prerequisite

Participant should be familiar with Windows OS

Detailed Curriculum
Day
s
Day
1

Topic
Overview on
Virtualization

Description

"Virtualization : Virtualization and

cloud computing Need of virtualization cost ,
administration , fast deployment ,
reduce infrastructure cost limitations"
Server Virtualization Overview
Application Virtualization Overview
Desktop Virtualization Overview
Cloud Computing Overview

Assignm
ents
Demo

Name
Senthilvel Sundaram
Sanjeeb Chaudhury
Divya Prabhu M

Roles
AUTHORS

Date Modified
03/08/2015

REVIEWER

Wipro Technologies
Doddakannelli, Sarjapur Road, Bangalore 560 035, INDIA
Phone: +91 (80)
28440011 Fax: +91 (80)
28440256
http://www.wipro.com

2015 Wipro Ltd. All rights reserved.