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ORGANIZATIONAL CULTURE
TERMINAL VALUES
Optimizing the stakeholders value
Offering a one-stop shop for innovative value added products and service
Instrumental Values:
Shariah compliant
Integrity
Professionalism
Service Excellence
Social Responsibility
Learning
Fairness
respect for individual enterprise and performance
Characteristics Of The Employees Of Meezan Bank
The Bank expects its employees to be:
Sober.
Truthful.
Committed to excellence
Empathetic.
Professional.
Extremely loyal.
Dependable friend.
Trustworthy business partner.
Committed to the cause of Islamic banking.
Discipline
Punctuality in working timings / hours and appointments, proper and
presentable dress, positive and cooperative behavior towards colleagues,
juniors, superiors and customers and the maintenance of discipline are the
obligations of every employee of the Bank.
Attire is a reflection of professionalism as well as that of the Bank. A
professional business appearance together with a high standard of personal
hygiene is expected from all employees.
ORGANIZATIONAL DESIGN
Meezan banks managers would now choose and administer various aspects,
dimensions, and components of its structure and culture, which in turn
would enable it to control the activities necessary to achieve its goals.
The banking industry in Pakistan has always been a thriving one, and has
been booming during the last 8 yrs even more. There have been a few
economic ups and downs, yet its growing at a fast pace. There have been
quite a few mergers and acquisitions going on, larger banks eating up the
smaller banks. In such a competitive environment, Meezan bank has got to
strike a balance between the external pressures from its environment and
internal pressures as well. Attaining this proper balance can ensure Meezan
bank a survival in the long run along with glory.
The organizational structure of Meezan Bank, in the form of the hierarchy
andorganizational culture consisting of the shared values and norm
mentioned above, are nothing but the means, which Meezan bank is
supposed to use for achieving its goals.
KEY COMPONENTS OF TRAINING & DEVELOPMENT
FRAMEWORK AT MEEZAN BANK LTD.
The Framework outlines the basic platform for training and development. It
is based on following key areas.
1. Process
Needs Analysis And Planning Activity
Identification of training & development needs;
Competency Profiling (Job Competency & Personal Competency
Profiling), the main analytical tool.
PDPs, the core planning mechanism.
Contribution which training & development makes business success.
The Assessment Of Development
Needs
The Training & Development needs for an individual are assessed through
the use of competency profiling.
Competency profiling is a tool of describing an area of knowledge, skill, or
ability. This would help in matching and placing the right person on the right
job. This provides a basis for planning personal development in a focused
way. It can be applied in two ways:
The skills and knowledge required for performing a job to a given
standard. This results in the creation of a Job Competency Profile.
Competencies
The success of Meezan bank is dependent on the employees, striving to
achieve standards of excellence in their jobs. Competencies can play an
important role in this process by helping individuals to define the job
standards, which will help the employees in achieving the quality results.
3. Learning Mechanism
Learning mechanisms permits both traditional and more innovative methods.
These include:
Flexible Learning
Flexible Learning describes activities other than formal training. Flexible
Learning is usually focused on learning by doing or self-initiated study.
Examples are:
On the job training / coaching.
Mentoring.
Reading and research.
Expert briefing.
Team-based activities.
Project assignments.
Job swaps.
Head of Human Resources works with Department Heads to explore how
these opportunities can be maximized.
Management Development Program primarily develops employees in the
core competencies. Different jobs / positions throughout the Bank require
different levels and combinations of core competency, although some ability
in all these areas is needed, regardless of an individuals role.
Management Development program are designed and coordinated by the
Human Resources Division.
Business Training addresses the development of the specific competencies,
which vary between the departments.
The Individual
Must have motivation to succeed;
Must have willingness to learn and grow;
Must have commitment & willingness to take more personal
responsibilities;
Must be committed towards Islamic Banking;
Must have right attitude towards learning and grooming;
Must take training and development activities seriously;
Must give proper feedback on Training & Development activities for
improvements.
THE ROLE WHICH RESPECTIVE DEPARTMENT HEADS AT MEEZAN
BANK PLAY IN THE TRAINING AND DEVELOPMENT PROCESS:
Supports and develops their team members.
works with their team members to identifies training & development
needs;
Creates and facilitates learning opportunities;
Makes the effective use of Training & Development Activity Plan (Annual
Training Calendar).
Prioritizes the identified training & development needs and measures for
assessing the contribution towards success.
Identifies / recommends the training needs of their team members during
the Performance Appraisal exercise. However, a special need arising in
between is communicated at any time to the Human Resources Division;
Conducts training programs as designed.
Is required to commit a minimum of 20 hours of formal training per
annum.
THE ROLE OF HEAD OF HUMAN RESOURCES OF MEEZAN BANK
IN TRAINING AND DEVELOPMENT PROCESS:
provides support & guidance to department heads in designing, delivering