MANAGEMENT INFORMATION

SYSTEM
FINAL PROJECT REPORT
SUBMITTED TO:
SIR SHAHID KHAN
BY:
G5
HUMA RIAZ (LEADER) 7822
ANADIL MISBAH ALI 7791
MEHWISH FATIMA

7790

JENNIFER JAMES

7803

SAMANA ZAIDI

7827

BBA-6

SELECTED INDUSTRY:
MANUFACTURING INDUSTRY

ABOUT:
Manufacturing industry refers to those industries which involve in the
manufacturing and processing of items and indulge in either creation of new
commodities or in value addition. The manufacturing industry accounts for a
significant share of the industrial sector in developed countries. The final products
can either serve as a finished good for sale to customers or as intermediate goods
used in the production process.
Evolution of the manufacturing industry:
Manufacturing industries came into being with the occurrence of technological and
socio-economic transformations in the Western countries in the 18th-19th century.
This was widely known as industrial revolution. It began in Britain and replaced
the labor intensive textile production with mechanization and use of fuels.
Working of manufacturing industry:
Manufacturing industries are the chief wealth producing sectors of an economy.
These industries use various technologies and methods widely known as
manufacturing process management. Manufacturing industries are broadly
categorized into engineering industries, construction industries, electronics
industries, chemical industries, energy industries, textile industries, food and
beverage industries, metalworking industries, plastic industries, transport and
telecommunication industries.
Manufacturing industries are important for an economy as they employ a huge
share of the labor force and produce materials required by sectors of strategic
importance such as national infrastructure and defense. However, not all
manufacturing industries are beneficial to the nation as some of them generate
negative externalities with huge social costs. The cost of letting such industries
flourish may even exceed the benefits generated by them.

SELECTED COMPANY
TOYOTA MOTOR CORPORATION

ABOUT:
TOYOTA MOTOR CORPORATION is a Japan-based company mainly engaged in
the automobile business. The Company operates through three business segments.
The Automobile segment is engaged in the design, manufacture and sale of car
products including passenger cars, minivans and trucks, as well as the related parts
and accessories.
AUTOMOTIVE OPERATIONS
Toyota produces and sells passenger cars, minivans and commercial vehicles, such
as trucks. Toyotas subsidiary, Daihatsu Motor Co., Ltd. (Daihatsu), produces and
sells mini-vehicles and compact cars. Hino Motors, Ltd. (Hino), also a subsidiary
of Toyota, produces and sells commercial vehicles, such as trucks and buses.
Toyota also manufactures automotive parts, components and accessories for its
own use and for sale to others. Toyotas vehicles can be classified into two
categories: conventional engine vehicles and hybrid vehicles.
Toyotas product line-up includes:

Subcompact and compact cars

Mini-vehicles
Mid-size
Luxury
Sports and specialty cars
Pickup trucks
Minivans
Trucks and buses.

INFORMATION MANAGEMENT
FIVE MAIN RESOURCES:

Personnel
Materials
Machinery
Money
Information and Data

TOYATAS RESOURCES:
PERSONNEL:
Toyota's personnel and labor systems are built on comprehensive human
resources development and efforts to maximize the benefits of solid
teamwork, based on the principles of mutual trust and responsibility
embodying respect for other people. Toyota reviews its methods in
conjunction with changes in the management environment, but the
underlying approaches remain the same.
INFORMATION:
Toyota has actively propelled growth and innovation in its information
systems by incorporating new information processing technologies while
responding to various changes in the external environment, including rapid
globalization of development, manufacturing, and sales operations;
advancements in car electronics technologies; compliance with global
environmental standards; and changes in the Japanese and global economy.
MATERIAL:
Toyota Industries carries out development, manufacturing, and sales of
logistics equipment and systems that include not only industrial vehicles,
such as lift trucks, but also transportation, storage, and sorting. In order to
help their customers overcome their logistics challenges, they offer
optimized materials handling solutions based on their technological
capabilities and materials handling know-how.
MACHINE:

The key to Toyota's rise from a Japanese maker of textile looms to possibly
the world's best corporation, Machine describes how Toyota operates the
five elements of its lean business system: product design, supply chain co
ordination, customer relations, production and enterprise management. The
"machine" that is changing the world is this complete lean business system.
MONEY:
Talk about making money, Toyota Motor Corp knows it all too well. TMC,
worlds top-selling auto manufacturer, is ready for a third straight year of
record profits.
The forecast in Pakistan for Toyota Indus Motors is also quite bright and
shiny. Toyota Indus achieved its target in the 8th month and is now enjoying
the surplus sales and profits. It does not matter if you like your friends
Corolla or not, but it sells like a hot cake, and is making TMC and Toyota
Indus money round the clock.

HOW INFORMATION IS MANAGED?

Information management comprises on the following stages:
Acquiring information
Using it in the most efficient way
Discarding it at the proper time

HOW INFORMATION IS MANAGED AT TOYOTA MOTOR

CORPORATION?
ACQUIRING INFORMATION:
The kinds of information that Toyota collect and hold depends on the
circumstances of collection, including whether it collect the information as a
customer, dealer, supplier, contractor, stakeholder, job applicant, community
grant applicant or in some other capacity.
For example, if it collects information from a customer or a potential
customer, it may collect name, address, email address, telephone number,
date of birth, license number, vehicle purchase details and service history. If
collected from someone else (for example, as a dealer, a supplier or a
stakeholder), it may collect name, contact details and any other information
they choose to provide to them.
Where possible, Toyota will collect personal information directly. This may
take place in a number of ways, such as when customers interact with it in
writing (including if you give us a written order), or ask it to provide a
product or service or otherwise deal with it over the telephone or internet.
Toyota website may also offer interactive facilities, such as customer
enquiry or comment forms and competition entry forms, where personal
information may be collected.

 USING IT IN THE MOST EFFICIENT WAY:

Toyota collects information for a range of purposes relating to the products
and services it offers. Those purposes include:
o responding to enquiries regarding vehicles and vehicle sales, products
and accessories and services it offers
o receiving feedback and dealing with complaints
o processing orders and administering accounts
o providing customer and dealer support
o considering job applicants for current and future employment
o vehicle warranties and product recalls
o marketing and promotional activities
o product development and market research
DISCARDING IT AT THE PROPER TIME:
Toyota relies on the information it hold in conducting its business.
Therefore, it is very important that the information it holds is accurate,
complete and up-to-date.
It takes reasonable steps to ensure that the information it hold is accurate,
complete, up-to-date and relevant whenever it collect or use it. This means
that from time to time, they will ask us to tell them if there are any changes
to our personal information. If we find that information they hold about us is
incorrect, we can contact them immediately and they will take reasonable
steps to correct or discard it.

SYSTEMS AND SUBSYSTEMS

A subsystem is a single, predefined operating environment through which
the system coordinates the work flow and resource use. The system can contain
several subsystems, all operating independently of each
other. Subsystems manage resources. All jobs, with the exception of system jobs,
run within subsystems.

IMPLEMENTATION OF SYSTEMS AND SUBSYSTEMS AT

TOYOTA MOTOR CORPORATION
PRODUCTION SYSTEM
BODY SYSTEM

CHASSIS
SYSTEM

ENGINE SYSTEM

ELECTRICAL
SYSTEM

TYPES OF MODELS
Physical models:
Three dimensional representation such as a scale model
Carburetor
Doors
Narrative models: Wheels
system
Spoken or written
Graphic models:
Abstraction of lines, symbols,
Generator
Seats
Axle or shapes
Mathematical models:
system
Equation(s)

Storage battery

Starting motor

Steering
Fuel system
Lighting system
Roof
structure
IMPLEMENTATION
OF
TYPES OF MODELS
AT TOYOTA
mechanism
MOTOR CORPORATION
Glasses
PHYSICAL MODEL:Brakes
Ignition system
In the creation of a three-dimensional model, the modeler works together
with the designer to ensure an understanding of the original intention, using
eyes and hands to check the actual finished lines and surfaces as the model
takes shape. In forming a shared idea of the design goal, image and themes,
a satisfactory result will not be possible unless the modeler and the designer
can achieve a united approach. By this process, the shape of the vehicle is
tested and refined down to the finest line.
MATHEMATICAL MODEL:
Large complex mathematical models are regularly used for simulation and
prediction.. This makes it easier to analyze and evaluate the model, or to use
it as a component for efficient system-wise evaluation. On the other hand,
models are typically dependent on some adjustable parameters, which allow
system design.
GRAPHICAL MODEL:
Toyota uses the graphical models to determine its sales around the world.

GENERAL SYSTEM MODEL OF THE FIRM

The general systems model of the firm makes it easy to see the importance of the
environment to a firms success. A firm exists for the purpose of providing
products and services that meet environmental needs. Equally important, a firm
cannot function without the resources that the environment provides. The
environment varies from firm to firm.

IMPLEMENTATION OF THE GENERAL SYSTEM MODEL OF

TOYOTA MOTOR CORPORATION
The general system model of Toyota Motor Corporation can be defined as follows:
PHYSICAL RESOURCES OF TOYOTA
Input Resources of Toyota:
Toyota purchases parts, components, raw materials, equipment and other
supplies from several competing suppliers located around the world.
Transformation process of Toyota:
Cars are made of a wide variety of materials, such as steel, aluminum,
copper, glass, rubber, and special fibers. First, a raw material production
company takes individual raw materials and turns them into materials that
can be used to make car parts, and delivers them to parts production
companies or to Toyota. These materials are then made into car parts and
later installed in car bodies to complete the cars.
Output Resources of Toyota
Collecting, storing and distributing the product to buyers:
Output of the production process at the plant, is the finished product,, a car,
the car is directly sent to the Toyota dealer, if it's for local, if sending more
distant or export, its delivered using container.

 MANAGEMENT AT TOYOTA:
To transform the operational level decision making within Toyota very
fundamental and productive, the MIS of Toyota aids in providing and
sending reliable information to all executors. The Toyota Comprehensive
Warehouse Management System is established to enhance the reporting of
information that will be important in the proper decision making within the
operational level of Toyota. Furthermore, the SAP is able to effectively
collect and process data, process results, and able to adjust, cope and address
inaccuracies right away.
INFORMATION PROCESSOR OF TOYOTA:
The information processors of Toyota not only enable the gathering of huge
amounts of business information, but they also offer a significant time
saving advantage to the employees. Where in the past business data of
Toyota had to be manually analyzed for documentation and analysis it can
now be keyed in immediately and comfortably onto a computer by a data
processor, enabling quicker decision making and more immediate reflexes
for the company in its entirety.
STANDARDS OF TOYOTA:
Toyota process requires that all tasks, both human and mechanical, be very
precisely defined and standardized to ensure maximum quality, eliminate
waste and improve efficiency.
Toyota Members have a responsibility not only to follow closely these
standardized work guidelines but also to seek their continual improvement.
JIDOKA
When it comes to quality, there is no room for compromise in the Toyota
Production System. The TPS principle of Jidoka builds quality checks into
each step of the production process. By ensuring that all processes are
visible, Jidoka helps ensure that abnormalities are made visible and
addressed immediately.

CONCLUSION
The information management and systems of Toyota are totally helpful in
producing statistical documents and information analysis. They are also utilized as
a tool where the leaders and employees of the company agree upon a set of goals
for the employees to try to accomplish within a specific time frame. Goals are
established utilizing the SMART standard: that is, goals have to be Specific,
Measurable, Attainable, Realistic and Time-Specific. The target of these goals is to
offer a set of performance standards by which Toyota can compare the output of a
worker or program. The effectiveness of any goal in Toyota relies upon the
consistent monitoring of developments. In monitoring this performance it is
tremendously helpful for Toyota to make use of information technology.

TASK BREAKUP AMONG GROUP MEMBERS:

Huma Riaz-Dividing of task among group members,
Supervising tasks of the members, General system
model
Anadil Misbah Ali-Information management, Work on
Power point
Mehwish Fatima-Types of models, Systems and
Subsystem
Jennifer James-Systems and Sub system, Work on
Power point
Samana Zaidi-Gathering information about the selected
company, selected industry and proper documentation
of report on Word