Questio No: 1

Cisco Career Certifications & Training

www.cisco.com/go/certifications
www.cisco.com/go/certsupport

Preliminary Examination Score Report

Date Tested:

Candidate:

Candidate ID:

Cisco ID(CSCO):

Registration ID:

Validation ID:

Testing Site:

Exam Number:

Passing Score:

Your Score:

Grade:

The official score is based on a scale of 300 to 1000 points.

Cisco policy requires that you wait a minimum of 180 days before retaking a passed exam (with an
identical exam number).
PLEASE READ: IMPORTANT INFORMATION
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The score information displayed on this report is preliminary and does not constitute an official score
report. Cisco seeks to assure the validity of exam scores by analyzing exam responses for consistency.
Your score may be classified as indeterminate if it is at or above the passing level and Cisco cannot
certify that it represents a valid measure of your ability as sampled by the exam. After review and
analysis, your score will either be:

a) Classified as "valid" and your official exam result will be reported at

http://www.pearsonvue.com/authenticate. You can view exam results by using the registration and
validation numbers displayed in the left column within 72 hours of your exam session.

b) Classified as indeterminate and you will be advised of the options for retaking the examination.
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If this exam completes a certification requirement, please allow 10 days for Cisco to receive your exam
results. Then login to the Certification Tracking System at http://www.cisco.com/go/certifications/login
to view your certification status. Ensure that your name and mailing address are correct. You will receive
an email with instructions explaining how to obtain your certificate if applicable.

?
To receive or stop receiving communications, log in to the Certification Tracking System and select your
preference in the Opt In/Opt Out section.
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For additional certification and training resources, visit: http://www.cisco.com/go/learnnetspace
The following report shows your performance in each section of the exam:
The Certification Exam Policies webpage (www.cisco.com/go/exampolicy) provides a single resource
giving key certification policies, agreements, and the CCIE policy page for information specific to the
CCIE program. Consult this section for current information on program policies for Cisco Career
Certifications exams.
The scores below are not cumulative.

This examination was delivered at a Pearson VUE Authorized Testing Center. To register for another
Cisco exam in the United States call 1-877-404-EXAM. Elsewhere, contact your local Pearson VUE
Authorized Center or go to: www.pearsonvue.com/cisco.
As a Cisco certification candidate, you deserve a fair and secure testing experience. Please report any
suspicious behavior you observe to security-tipline@external.cisco.com. Examples of such behavior
include receiving help or copying from another test taker, taking a test for someone else, accessing
stolen test questions, or using notes or unauthorized aids. Thank you for your assistance in helping to
detect and prevent these unfair testing practices.

Answer:

Questio No: 2

Cisco Career Certifications & Training

www.cisco.com/go/certifications
www.cisco.com/go/certsupport

Examination Score Report

Date Tested:

Candidate:

Candidate ID:

Cisco ID(CSCO):

Registration ID:

Validation ID:

Testing Site:

Exam Number:

Retake Date:

Passing Score:

Your Score:

Grade:

The official score is based on a scale of 300 to 1000 points.

Per Cisco policy you may not retake this exam before the Retake Date shown above.
PLEASE READ: IMPORTANT INFORMATION
?
Please login to the Certification Tracking System to ensure that your name and mailing address are
correct at http://www.cisco.com/go/certifications/login
?
Please allow 10 days for Cisco to receive your exam results.
?
To receive or stop receiving communications, log into the Certification Tracking System and select your
preference in the Opt In/Opt Out section.
?
For additional certification and training resources visit http://www.cisco.com/go/certresources
?
You can view exam results by using the registration and validation numbers displayed in the left column
within 72 hours of your exam session at http://www.pearsonvue.com/authenticate
The following report shows your performance in each section of the exam:
The Certification Exam Policies webpage (www.cisco.com/go/exampolicy) provides a single resource
giving key certification policies, agreements, and the CCIE policy page for information specific to the
CCIE program. Consult this section for current information on program policies for Cisco Career
Certifications exams.
The scores below are not cumulative.

This examination was delivered at a Pearson VUE Authorized Testing Center. To register for another
Cisco exam in the United States call 1-877-404-EXAM. Elsewhere, contact your local Pearson VUE
Authorized Center or go to: www.pearsonvue.com/cisco.
As a Cisco certification candidate, you deserve a fair and secure testing experience. Please report any
suspicious behavior you observe to security-tipline@external.cisco.com. Examples of such behavior
include receiving help or copying from another test taker, taking a test for someone else, accessing
stolen test questions, or using notes or unauthorized aids. Thank you for your assistance in helping to
detect and prevent these unfair testing practices.

Answer:

Questio No: 3
This is a copy of the Cisco Certifications and Confidentiality Agreement that you signed at the beginning
of your exam. If you are under 18 years old you must complete and return the Signature Page to Cisco.
Please retain this copy for your records.
CISCO SYSTEMS, INC.
CISCO CERTIFICATION AND CONFIDENTIALITY AGREEMENT
READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. IF YOU ACCEPT ALL OF THE TERMS
CONTAINED IN THIS CERTIFICATION AGREEMENT, PLEASE INDICATE THIS BY SELECTING THE ACCEPT
BUTTON AT THE BOTTOM OF THIS AGREEMENT. SELECT DECLINE IF YOU DO NOT ACCEPT ALL THE
TERMS AND CONDITIONS SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS OF THIS CERTIFICATION
AGREEMENT YOU WILL FORFEIT YOUR ENTIRE EXAM FEE AND YOU WILL NOT BE PERMITTED TO SIT FOR
THE CERTIFICATION EXAM.
THE TERMS OF THIS AGREEMENT ARE SUBJECT TO CHANGE FROM TIME TO TIME IN CISCOS SOLE
DISCRETION. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS CAREFULLY AS YOU MUST COMPLY
WITH THE MOST CURRENT VERSION OF THE AGREEMENT.
This Cisco Certification and Confidentiality Agreement (the Agreement) is entered into between you
and Cisco Systems, Inc. (Cisco) as of the date of your acceptance (the Effective Date).
YOU AND CISCO AGREE TO THE FOLLOWING:
1 DEFINITIONS

1.1
Certification(s) means any in the set of professional certification programs offered by Cisco.
1.2
Cisco Certified means an individual who has successfully met the requirements for Certification as set
forth in Section 3.
1.3
Program(s) means the Certification programs offered by Cisco under this Agreement.
1.4
Testing Delivery Partner means the entity engaged by Cisco to administer the applicable examination.
2 CONFIDENTIALITY AND INTELLECTUAL PROPERTY OWNERSHIP
2.1
Confidentiality. Cisco makes exams available to you solely to test your knowledge of the exam subject
matter for which you seek Certification. You are expressly prohibited from disclosing, publishing,
reproducing, or transmitting any exam and any related information including, without limitation,
questions, answers, worksheets, computations, drawings, diagrams, length or number of exam
segments or questions, changes to an exam prior to Ciscos announcement of such changes, or any
communication, including oral communication, regarding or related to the exam (known collectively as
Confidential Information), in whole or in part, in any form or by any means, oral or written, electronic
or mechanical, for any purpose. Confidential Information includes the contents of the exam, which may
not be disclosed as set forth above, including to any Cisco employee not affiliated with the Cisco
Certification program. A disclosure of Confidential Information by any means in violation of this
Agreement undermines the integrity and security of the Program and will subject you to Certification
revocation as set forth in Section 3.3 below.
2.2
Intellectual Property Ownership. Cisco retains all rights, title and interest in and to all Certifications,
Programs, and Confidential Information and related information, content, data, exams, materials, and all
copyrights, patent rights, trademark rights and other proprietary rights therein (collectively Cisco
Proprietary Information). All rights in Cisco Proprietary Information are expressly reserved to Cisco.
Cisco may pursue all available remedies to protect Cisco Proprietary Information, which may include
prosecution to the maximum extent possible under applicable laws and to seek, to the fullest extent of
applicable law, civil and criminal penalties.
3 CERTIFICATION
3.1

Certification Requirements. To become Cisco Certified, you must meet the minimum requirements of
the relevant Program, including achieving passing scores on required examinations in accordance with
Ciscos testing guidelines. If you meet these requirements you will receive a certificate from Cisco
signifying your accomplishment. Program requirements for certification and re-Certification are
available on the Cisco website at www.cisco.com/go/certifications. Upon certification, you are further
required to adhere to the Cisco Certifications Trademark Agreement (the Trademark Agreement),
located at

http://www.cisco.com/web/learning/downloads/Cisco_Certifications_Logo_and_Trademark_Agreemen
t.pdf or otherwise made available upon request.
3.2
Program Changes. Cisco may, in its sole discretion, change the Program without notice. Such changes
may include, without limitation, adding or deleting available Certifications and modifying certification
requirements, recommended training courses, testing objectives, outlines and exams. You agree to
meet the Program requirements, as changed, as a condition of obtaining and maintaining your
Certification.
3.3
Certification Revocation. Cisco may, in its sole discretion, revoke any and all Certifications you may have
earned, and permanently ban you from earning future Certifications, or apply any other action set forth
under Section 4.2, under any of the following circumstances:
If you fail to comply with any continuing education or recertification requirements;
If, at any time, you threaten to harm, bully or in any way harass any Cisco or Testing Delivery Partner
employee or contractor (whether verbally or in writing, including through electronic communications or
external web postings). For the avoidance of doubt, to harass under this section includes, without
limitation, any repeated communications to Cisco or Testing Delivery Partner employees or contractors
in which you continue to dispute results of any exam after you have been informed that no further
changes will be made to your exam results;
If you breach the terms and conditions of this Agreement or the Trademark Agreement;
If Cisco determines, in its sole discretion pursuant to Section 4.2, that you have undertaken or
participated in, or attempted to undertake or participate in, Exam Misconduct;
If you violate the Candidate Conduct Policy as set forth in Section 4.1 below;
If you have been convicted of a crime that Cisco deems, in its sole discretion, in any way harms or
affects Ciscos or the Programs reputation, goodwill or security; or

 If you have lost or settled a civil case in which Cisco is the plaintiff and the claim arose from any
alleged damage to Cisco, its brand, goodwill or reputation.
If you fail to promptly notify Cisco of any matters that can affect your ability to fulfill any applicable
Certification requirements.
3.4
Employer Notification. Some of Ciscos partner programs require that partners employ a minimum
number of Cisco Certified employees. For this reason, the revocation of any Certification may result in
loss of partner benefits to that partner. If Cisco revokes your Certification, or, in Ciscos reasonable
discretion, has a basis to revoke your Certification pursuant to this Agreement, then Cisco has the right
to notify your employer and respond to any inquiry by your employer about changes in your
Certification status.
3.5
Certification of Minors. If you are under the age of 13 years old, you are not eligible for testing or
Certification. If you are 13 years old through 17 years old, or otherwise under the age in which you may
enter into agreements in the jurisdiction where you are entering into this Agreement, you may be
eligible (additional restrictions or limitations may apply] for Certification but must have this Agreement
(or a permission document provided separately at the applicable test center) countersigned by your
parent or legal guardian and deliver one copy via email or first class mail at the address provided below
(the foregoing is referred to as the Parent Permission). For any person participating at a location that
requires by law a lower minimum age for entry into such programs, then the minimum age limit for that
person will be the stated minimum required age. Cisco reserves the right to impose additional
restrictions to comply with local data protection laws.
4 EXAMINATIONS
4.1
Candidate Conduct Policy. Cisco has established rules to minimize any unfair advantage that may be
gained by a candidates misconduct related to the examination process. Misconduct may, at any time,
result in application of the sanctions specified in Section 4.2. You shall adhere to all Program rules and
shall not at any time, whether for your benefit or the benefit of others, engage in any action to subvert,
or attempt to subvert, the examination process (Exam Misconduct) including but not limited to:
Disseminating actual exam content in whole or in part by any means, including, but not limited to,
web postings, formal or informal test preparation or discussion groups, chat rooms, reconstruction
through memorization, study guides, or any other method as well as providing exam content or
information to any person not expressly authorized by Cisco to receive such content or information
(including but not limited to a Cisco employee who is not part of Program staff).
Seeking and/or obtaining unauthorized access to examination materials.

 Using falsified or altered certificates, score reports, or other documents or electronic media to
misrepresent Certification status.
Except as authorized by the Testing Delivery Partners or Cisco, possession in the testing area of any
materials or equipment including but not limited to cellular phones, hand-held computers/personal
digital assistants (PDAs), laptop computers, pagers or other electronic devices, watches, wallets,
backpacks, briefcases, purses, hats, car keys, bags, vests, coats, books, notes, paper or documents and
any writing materials.
Providing falsified information, documentation or statements as a means of a false identity, false
address or solicitation of someone to take a test on another's behalf.
Intentionally or otherwise repeatedly causing a disturbance of any kind in a testing facility.
Removing or attempting to remove exam material (in any format) from the testing area.
Tampering with the operation of the testing facility computer or attempting to use it for any use
other than taking a Cisco certification examination.
Violating the Cisco exam retake policy described on the Certification Exam Policies page located at:
http://www.cisco.com/go/exampolicy/
Giving, receiving, or obtaining unauthorized assistance during the examination or attempting to do
so.
Making notes of any kind while in the secure areas of the test center except on the writing materials
provided at the test center for this purpose.
Failing to adhere to any Cisco or Test Delivery Partners policy, procedure, rule, or instruction.
Altering or misrepresenting examination scores.
Sharing candidate registration account information with third parties.
Using computer scripts to register for exams.
Allowing another person, or an organization in which you are not actively involved, to use your
certification credentials to obtain employment or promotions.
Using Cisco support services falsely, fraudulently or otherwise without authorization (including, but
not limited to, providing CCIE credentials to another person or organization or obtaining Cisco product
under a false warranty claim) (the foregoing is referred to as Service Abuse).
4.2
Violations of the Candidate Conduct Policy. If Cisco, in its sole discretion, determines that you have
violated the Candidate Conduct Policy set forth in Section 4.1, you will receive written notice of the

violation(s) and sanctions. It will be your sole responsibility to ensure that Cisco has your current postal
address and email address and any notice by Cisco will be effective to the last postal address and/or
email address you provided to Cisco. Sanctions available under this Agreement, either for violations of
the Candidate Conduct Policy under Section 4.1 or Certification revocation under Section 3.3 include,
but are not limited to, cancellation of your exam score, a temporary or permanent ban on future Cisco
examinations, and the cancellation of previously earned Cisco Certifications. Upon any Certification
revocation under Section 3.3, or any other cancellation of your Cisco Certification, you must
immediately refrain from further use of such Certification status (e.g., holding yourself out as Certified).
If your Cisco Certification is suspended for whatever reason, you may not use such Certification status
during the period of suspension.
4.3
Accuracy and Integrity of Examination Process. Following completion of your exam, you will be provided
a Preliminary Score Report indicating an exam score which will be reviewed, along with other
information in your exam record, before an official score is issued. You may view your official exam
score at www.pearsonvue.com/authenticate within 72 hours of your exam appointment. Cisco and/or
the Testing Delivery Partner will review your exam record for scoring accuracy, for evidence of possible
misconduct, and for response patterns that may suggest that your scores do not represent a valid
measure of your knowledge or competence as sampled by the examination (measurement error). Cisco
reserves the right to invalidate your exam score and certification result if review of your exam record
reveals scoring inaccuracies (attributable to Cisco or the Testing Delivery Partner) or response patterns
indicative of possible misconduct or measurement error. If Cisco determines that your exam score is
invalid, you will be advised of options for retaking the examination, provided however, if Cisco
reasonably determines that your response patterns are indicative of possible misconduct, then Cisco
may invalidate your score and consider your actions as a violation of Section 4.1 (Candidate Conduct
Policy).
4.4
Appeals. In the event that sanctions are imposed pursuant to Section 4.2, or your exam score is
invalidated pursuant to Section 4.3, you will have thirty (30) calendar days from the date of your
notification letter to file an appeal. If you believe you have valid grounds for an appeal, please contact
Cisco within the appeals period at http://www.cisco.com/go/certappeals, complete the submission
requirements for the Candidate Appeals Submission Form and submit it as instructed. Incomplete
submissions will not be considered nor will requests be received after the thirty (30) calendar day
period. If Cisco determines that a written request for appeal is filed within the allowable time, the
submission follows required guidelines for consideration and the original sanction and invalidation
decision is upheld by Cisco, such appeal and the information submitted by you will be forwarded to the
Cisco Candidate Appeals Committee for consideration. You may expect to receive a written response
from Cisco Certifications within ninety (90) calendar days after the Appeals Committee meets. Decisions
rendered by the Appeals Committee are final. For more information about the appeals process, go to
the Q&As on Cisco.com at http://www.cisco.com/go/certappealsqa.

5 TERM AND TERMINATION

5.1
Term. The Agreement commences when you first accept this Agreement and shall remain in effect until
terminated as set forth below.
5.2
Termination for Convenience. Either you or Cisco may terminate this Agreement at any time, with or
without cause, upon thirty (30) days written notice to the other.
5.3
Termination By Cisco. Cisco may, in its sole discretion, terminate this Agreement at any time if you
breach any of the material terms of this Agreement, or if you violate or fail to meet any Program
requirements.
5.4
Notice of termination. All notices of termination must be made in accordance with the notice
requirements set forth in Section 9.6 below. Cisco will provide you written notice of termination at your
last known address. Termination notices sent by Cisco are effective as of the date set forth in the
notice. Written notices of termination directed to Cisco are effective upon receipt by Cisco. Cisco,
without waiving its right to immediately terminate this Agreement, may provide you with thirty (30)
days notice to correct any default if this Agreement is terminated for breach under Section 5.3. If Cisco
permits such a cure period, your failure to cure any default within the cure period shall automatically
cause the termination of this Agreement without further notice.
5.5
Effect of Termination. Upon the termination of this Agreement or Ciscos revocation of your
Certification, you shall immediately cease to represent yourself as Cisco Certified.
6 LIMITATION OF LIABILITY

IN NO EVENT SHALL CISCO BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS, OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF CISCO HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION WILL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.
CISCOS MAXIMUM LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE EXAM FEE YOU PAID TO
CISCO FOR YOUR MOST RECENT EXAM.
7 PRIVACY AND DELIVERY OF CERTIFICATION INFORMATION TO THIRD PARTIES

You acknowledge that your personal information includes, without limitation, your photograph,
signature, biometric data or any other personally identifying data collected from you by Cisco or its
authorized agents, and you agree to allow Cisco and/or its agents to gather and store this information.
Your personal information may be shared outside Cisco and its authorized third party vendors under the
following conditions and you consent to such disclosure by your execution of this Agreement:
Verification of Certification. Cisco often receives requests from third parties, particularly employers,
to verify an individuals Certification status. Cisco may, but has no obligation to, provide such
information about your Certification status to others. Cisco provides such information as a courtesy to
you, and you agree that Cisco has no liability for providing this information. Such requests may come
directly from a third party or from you. Information Cisco provides may include, but is not limited to,
your full name, Cisco identification number, certification(s), certification date(s) and certification
expiration date(s).
Data Sharing. As a global company, Cisco may also share your personal information with other Cisco
offices or Cisco subsidiaries in the country in which you reside and in other countries. In addition, Cisco
uses consultants and third party vendors, such as testing centers and Testing Delivery Partners, and may
share your personal information with such consultants and vendors, if necessary, for delivery or
administration of the Programs. All parties with which Cisco shares your personal information are bound
by confidentiality and data transfer agreements.
Limited Disclosure.In addition to the other permitted disclosures stated herein, Cisco may share your
information in the following ways: (a) to comply with the law or legal process (such as responding to
subpoenas or court orders), (b) to exercise our legal rights or defend against legal claims related to this
Agreement, (c) to investigate, prevent, or take action regarding illegal activities, suspected or potential
fraud, and brand protection matters (such as use of Cisco's trademark without a license), (d) situations
involving potential threats to the physical safety of any person. Additional information regarding Ciscos
online privacy policies may be found at http://www.cisco.com/web/siteassets/legal/privacy.html.
To share your personal information in the above situations, Cisco may transfer your information outside
the European Union.
You can review your personal information and make change requests by accessing
https://i7lp.integral7.com/durango/do/login?ownername=cisco&channel=cisco&basechannel=integral7.
It is your responsibility to ensure that your personal information is correct and kept current.
If you do not agree to the terms set forth in this Section 7, select Decline, in which case Cisco shall
have the right to decline to administer or have administered the requested certification test. You shall
forfeit your entire exam fee if you select Decline.
8 ASSIGNMENTS

You may not assign any rights, licenses or obligations received under this Agreement to anyone. Any
attempted assignment in violation of this Agreement is null and void and without effect.
9 MISCELLANEOUS
9.1
Waiver and Modification. You waive any right to challenge the validity and enforceability of this
Agreement on the grounds that it was transmitted and entered into electronically. You agree that
entering into the Agreement electronically is equivalent to signing the Agreement. Failure by either of
us to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of
that or any other provision. Any waiver, amendment or other modification of any provision of this
Agreement will be effective only if in writing and signed by both you and Cisco.
9.2
Severability. If a court of competent jurisdiction finds any provision of this Agreement to be
unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible so
as to affect the intent of the provision, and the remainder of this Agreement will continue in full force
and effect.
9.3
Survival. Sections 2 (Confidentiality and Intellectual Property Ownership), 3.3 (Certification Revocation),
3.4 (Employer Notification), 4.2 (Violations of the Candidate Conduct Policy), 5.5 (Effect of Termination),
6 (Limitation of Liability), 7 (Privacy and Delivery of Certification Information to Third Parties), and 9
(Miscellaneous) will survive termination of this Agreement.
9.4
Controlling Law and Jurisdiction. If you reside in a country that is not a member of the European Union,
this Agreement and any action related thereto shall be governed, controlled, interpreted and defined by
and under the laws of the State of California and the United States, without regard to its conflicts of laws
provisions. Unless otherwise waived by Cisco at its sole discretion, the exclusive jurisdiction and venue
of any action arising out of or relating to this Agreement shall be the Superior Court of California for the
County of Santa Clara or the United States District Court for the Northern District of California. Both you
and Cisco submit to the exclusive jurisdiction and venue of such courts for the purpose of any such
action, and specifically disclaim the United Nations Convention on Contracts for the International Sale of
Goods. If you reside in a country that is a member of the European Union, this Agreement and any
action related thereto shall be governed, controlled, interpreted and defined by and under the laws of
England. Both you and Cisco accept the exclusive jurisdiction of the English courts, provided that Cisco
shall at all times have the right to commence proceedings in any other court or arbitral tribunal of its
choice within the European Union or otherwise appropriate jurisdiction for interim injunctive relief for
protection of intellectual property rights. Both you and Cisco specifically disclaim the United Nations
Convention on Contracts for the International Sale of Goods.

If you reside in a country that is a member of the European Union, this Agreement and any action
related thereto shall be governed, controlled, interpreted and defined by and under the laws of England.
Both you and Cisco accept the exclusive jurisdiction of the English courts, provided that Cisco shall at all
times have the right to commence proceedings in any other court or arbitral tribunal of its choice within
the European Union or otherwise appropriate jurisdiction for interim injunctive relief for protection of
intellectual property rights. Both you and Cisco specifically disclaim the United Nations Convention on
Contracts for the International Sale of Goods.
9.5
Entire Agreement. This Agreement constitutes the entire agreement between you and Cisco with
respect to the subject matter hereof, and supersedes all prior and contemporaneous understandings or
agreements, written or oral, regarding such subject matter.
9.6
Notices. All notices sent or required to be sent shall be in writing or by e-mail to the other party at the
address for the other party set forth below, or such other address as is provided in writing or via e-mail
to the other. It shall be your sole responsibility to ensure that Cisco has a current address for you. Cisco
may notify you of changes to Certification rules, exam policies, testing polices, and other policies and
procedures by posting on Cisco.com.

Answer:

Questio No: 4
Cisco Certifications Agreement - signature page by minor and his or her legal guardian
PLEASE NOTE: You only need to mail or scan the last page of this Agreement, but by doing so you
acknowledge that you are bound by the terms and conditions of the entire Agreement. Cisco reserves
the right to use any technologies and methods for verifying the identity of candidates. Such technology
may include, without limitation, personally identifiable information, challenge questions, identification
numbers, photographic information, palm vein verification, signature verification and other measures to
protect against fraud and abuse.
YOU HEREBY REPRESENT TO CISCO THAT YOU: (1) HAVE READ AND UNDERSTOOD THE TERMS OF THIS
AGREEMENT; AND (2) ARE EIGHTEEN YEARS OF AGE OR OLDER.

CERTIFICATION IS NOT PERMITTED FOR CANDIDATES UNDER THIRTEEN YEARS OLD. YOU MAY BE
PERMITTED TO RECEIVE CERTIFICATION IF YOU ARE AGE THIRTEEN THROUGH SEVENTEEN , BUT YOU
MUST PROVIDE PARENT PERMISSION AS DEFINED IN SECTION 3.5. YOU ACKNOWLEDGE THAT CISCO IS
RELYING UPON SUCH REPRESENTATIONS IN GRANTING CERTIFICATION. CISCO SHALL HAVE THE RIGHT
TO DENY CERTIFICATION SHOULD YOU FAIL TO MEET THESE REQUIREMENTS OR IN THE EVENT
OTHERWISE PROHIBITED BY LOCAL LAW.
FOR USE BY CERTIFICATION CANDIDATES NOT DELIVERING THIS AGREEMENT ELECTRONICALLY.
CERTIFICATION CANDIDATES SUBMITTING THIS AGREEMENT VIA MAIL OR SCAN SHOULD SIGN BELOW
AS INDICATED.

Answer:

Questio No: 5
Signature:
Date:

Please Print Clearly, Illegible Agreements will delay your certification.

Print Legal Name:
E-mail:

Address:
City, State:

Country:
Postal Code:

Phone: (

CSCO Number:

Parent or Legal Guardian Printed Name:

Parent or Legal Guardian Signature:

Date:

The addresses below are provided for those individuals who are minors and those with limited access to
the World Wide Web. Please note that any scanned or mailed agreements require special handling and
are manually entered into the database. Manual entry may take up to 15 business days to process.
Cisco is not responsible for any errors resulting from illegible submissions.
If the last exam you took was a:
CCIE exam, mail case to:

Any other exam, mail case to:

Cisco Systems, Inc.

Cisco Systems, Inc.
Attn: CCIE Program
Attn: Cisco Certifications
170 West Tasman Drive
170 West Tasman Drive
San Jose, Ca. USA 95134
San Jose, Ca. USA 95134
Scan and attach at
Scan and attach at
www.cisco.com/go/certsupport
www.cisco.com/go/certsupport

Answer:

Questio No: 6
A network administrator executes the command clear ip route. Which two tables does this command
clear and rebuild? (Choose two.)

IP routing

FIB

ARP cache

MAC address table

Cisco Express Forwarding table

topology table

Answer: A,B,

Questio No: 7
Which two actions must you perform to enable and use window scaling on a router? (Choose two.)

Execute the command ip tcp window-size 65536.

Set window scaling to be used on the remote host.

Execute the command ip tcp queuemax.

Set TCP options to "enabled" on the remote host.

Execute the command ip tcp adjust-mss.

Answer: A,B,

Questio No: 8
Which two commands would be used to troubleshoot high memory usage for a process? (Choose two.)

router#show memory allocating-process table

router#show memory summary

router#show memory dead

router#show memory events

router#show memory processor statistics

Answer: A,B,

Questio No: 9
Which three items can you track when you use two time stamps with IP SLAs? (Choose three.)

delay

jitter

packet loss

load

throughput

path

Answer: A,B,C,

Questio No: 10
The following configuration is applied to a router at a branch site:

ipv6 dhcp pool dhcp-pool

dns-server 2001:DB8:1:B::1
dns-server 2001:DB8:3:307C::42
domain-name example.com
!

If IPv6 is configured with default settings on all interfaces on the router, which two dynamic IPv6
addressing mechanisms could you use on end hosts to provide end-to-end connectivity? (Choose two.)

EUI-64

SLAAC

DHCPv6

BOOTP

Answer: A,B,

Questio No: 11

The enterprise network WAN link has been receiving several denial of service attacks from both IPv4
and IPv6 sources. Which three elements can you use to identify an IPv6 packet via its header, in order to
filter future attacks? (Choose three.)

Traffic Class

Source address

Flow Label

Hop Limit

Destination Address

Fragment Offset

Answer: A,C,D,

Questio No: 12
A network engineer has set up VRF-Lite on two routers where all the interfaces are in the same VRF. At
a later time, a new loopback is added to Router 1, but it cannot ping any of the existing interfaces.
Which two configurations enable the local or remote router to ping the loopback from any existing
interface? (Choose two.)

adding a static route for the VRF that points to the global route table

adding the loopback to the VRF

adding dynamic routing between the two routers and advertising the loopback

adding the IP address of the loopback to the export route targets for the VRF

adding a static route for the VRF that points to the loopback interface

adding all interfaces to the global and VRF routing tables

Answer: A,B,

Questio No: 13

Refer to the exhibit. The network setup is running the RIP routing protocol. Which two events will occur
following link failure between R2 and R3? (Choose two.)

R2 will advertise network 192.168.2.0/27 with a hop count of 16 to R1.

R2 will not send any advertisements and will remove route 192.168.2.0/27 from its routing table.

R1 will reply to R2 with the advertisement for network 192.168.2.0/27 with a hop count of 16.

After communication fails and after the hold-down timer expires, R1 will remove the 192.168.2.0/27
route from its routing table.

R3 will not accept any further updates from R2, due to the split-horizon loop prevention mechanism.

Answer: A,C,

Questio No: 14
Which three benefits does the Cisco Easy Virtual Network provide to an enterprise network? (Choose
three.)

simplified Layer 3 network virtualization

improved shared services support

enhanced management, troubleshooting, and usability

reduced configuration and deployment time for dot1q trunking

increased network performance and throughput

decreased BGP neighbor configurations

Answer: A,B,C,

Questio No: 15

Refer to the exhibit. Which statement is true?

Traffic from the 172.16.0.0/16 network will be blocked by the ACL.

The 10.0.0.0/8 network will not be advertised by Router B because the network statement for the
10.0.0.0/8 network is missing from Router B.

The 10.0.0.0/8 network will not be in the routing table on Router B.

Users on the 10.0.0.0/8 network can successfully ping users on the 192.168.5.0/24 network, but users
on the 192.168.5.0/24 cannot successfully ping users on the 10.0.0.0/8 network.

Router B will not advertise the 10.0.0.0/8 network because it is blocked by the ACL.

Answer: E,

Questio No: 16

Prior to enabling PPPoE in a virtual private dialup network group, which task must be completed?

Disable CDP on the interface.

Execute the vpdn enable command.

Execute the no switchport command.

Enable QoS FIFO for PPPoE support.

Answer: B,

Questio No: 17
Which technology was originally developed for routers to handle fragmentation in the path between
end points?

PMTUD

MSS

windowing

TCP

global synchronization

Answer: A,

Questio No: 18
Which traffic characteristic is the reason that UDP traffic that carries voice and video is assigned to the
queue only on a link that is at least 768 kbps?

typically is not fragmented

typically is fragmented

causes windowing

causes excessive delays for video traffic

Answer: A,

Questio No: 19
For troubleshooting purposes, which method can you use in combination with the debug ip packet
command to limit the amount of output data?

You can disable the IP route cache globally.

You can use the KRON scheduler.

You can use an extended access list.

You can use an IOS parser.

You can use the RITE traffic exporter.

Answer: C,

Questio No: 20
A network administrator is troubleshooting a DMVPN setup between the hub and the spoke. Which
action should the administrator take before troubleshooting the IPsec configuration?

Verify the GRE tunnels.

Verify ISAKMP.

Verify NHRP.

Verify crypto maps.

Answer: A,

Questio No: 21
To configure SNMPv3 implementation, a network engineer is using the AuthNoPriv security level. What
effect does this action have on the SNMP messages?

They become unauthenticated and unencrypted.

They become authenticated and unencrypted.

They become authenticated and encrypted.

They become unauthenticated and encrypted.

Answer: B,

Questio No: 22
A network engineer is investigating the cause of a service disruption on a network segment and
executes the debug condition interface fastethernet f0/0 command. In which situation is the debugging
output generated?

when packets on the interface are received and the interface is operational

when packets on the interface are received and logging buffered is enabled

when packets on the interface are received and forwarded to a configured syslog server

when packets on the interface are received and the interface is shut down

Answer: A,

Questio No: 23

Refer to the exhibit. The command is executed while configuring a point-to-multipoint Frame Relay
interface. Which type of IPv6 address is portrayed in the exhibit?

link-local

site-local

global

multicast

Answer: A,

Questio No: 24
An engineer executes the ip flow ingress command in interface configuration mode. What is the result
of this action?

It enables the collection of IP flow samples arriving to the interface.

It enables the collection of IP flow samples leaving the interface.

It enables IP flow while disabling IP CEF on the interface.

It enables IP flow collection on the physical interface and its subinterfaces.

Answer: A,

Questio No: 25
What is the primary service that is provided when you implement Cisco Easy Virtual Network?

It requires and enhances the use of VRF-Lite.

It reduces the need for common services separation.

It allows for traffic separation and improved network efficiency.

It introduces multi-VRF and label-prone network segmentation.

Answer: C,

Questio No: 26
How does an IOS router process a packet that should be switched by Cisco Express Forwarding without
an FIB entry?

by forwarding the packet

by dropping the packet

by creating a new FIB entry for the packet

by looking in the routing table for an alternate FIB entry

Answer: B,

Questio No: 27
Refer to the following access list.

access-list 100 permit ip any any log

After applying the access list on a Cisco router, the network engineer notices that the router CPU
utilization has risen to 99 percent. What is the reason for this?

A packet that matches access-list with the "log" keyword is Cisco Express Forwarding switched.

A packet that matches access-list with the "log" keyword is fast switched.

A packet that matches access-list with the "log" keyword is process switched.

A large amount of IP traffic is being permitted on the router.

Answer: C,

Questio No: 28
Which statement about dual stack is true?

Dual stack translates IPv6 addresses to IPv4 addresses.

Dual stack means that devices are able to run IPv4 and IPv6 in parallel.

Dual stack translates IPv4 addresses to IPv6 addresses.

Dual stack changes the IP addresses on hosts from IPv4 to IPv6 automatically.

Answer: B,

Questio No: 29
Which PPP authentication method sends authentication information in cleartext?

MS CHAP

CDPCP

CHAP

PAP

Answer: D,

Questio No: 30
PPPoE is composed of which two phases?

Active Authentication Phase and PPP Session Phase

Passive Discovery Phase and PPP Session Phase

Active Authorization Phase and PPP Session Phase

Active Discovery Phase and PPP Session Phase

Answer: D,

Questio No: 31
Which statement is true about the PPP Session Phase of PPPoE?

PPP options are negotiated and authentication is not performed. Once the link setup is completed,
PPPoE functions as a Layer 3 encapsulation method that allows data to be transferred over the PPP link
within PPPoE headers.

PPP options are not negotiated and authentication is performed. Once the link setup is completed,
PPPoE functions as a Layer 4 encapsulation method that allows data to be transferred over the PPP link
within PPPoE headers.

PPP options are automatically enabled and authorization is performed. Once the link setup is
completed, PPPoE functions as a Layer 2 encapsulation method that allows data to be encrypted over
the PPP link within PPPoE headers.

PPP options are negotiated and authentication is performed. Once the link setup is completed, PPPoE
functions as a Layer 2 encapsulation method that allows data to be transferred over the PPP link within
PPPoE headers.

Answer: D,

Questio No: 32
What is the default OSPF hello interval on a Frame Relay point-to-point network?

10

20

30

40

Answer: A,

Questio No: 33
A router receives a routing advertisement for the same prefix and subnet from four different routing
protocols. Which advertisement is installed in the routing table?

RIP

OSPF

iBGP

EIGRP

Answer: D,

Questio No: 34

Refer to the exhibit. When summarizing these routes, which route is the summarized route?

OI 2001:DB8::/48 [110/100] via FE80::A8BB:CCFF:FE00:6F00, Ethernet0/0

OI 2001:DB8::/24 [110/100] via FE80::A8BB:CCFF:FE00:6F00, Ethernet0/0

OI 2001:DB8::/32 [110/100] via FE80::A8BB:CCFF:FE00:6F00, Ethernet0/0

OI 2001:DB8::/64 [110/100] via FE80::A8BB:CCFF:FE00:6F00, Ethernet0/0

Answer: A,

Questio No: 35
Which type of BGP AS number is 64591?

a private AS number

a public AS number

a private 4-byte AS number

a public 4-byte AS number

Answer: A,

Questio No: 36

Refer to the exhibit. After configuring GRE between two routers running OSPF that are connected to
each other via a WAN link, a network engineer notices that the two routers cannot establish the GRE
tunnel to begin the exchange of routing updates. What is the reason for this?

Either a firewall between the two routers or an ACL on the router is blocking IP protocol number 47.

Either a firewall between the two routers or an ACL on the router is blocking UDP 57.

Either a firewall between the two routers or an ACL on the router is blocking TCP 47.

Either a firewall between the two routers or an ACL on the router is blocking IP protocol number 57.

Answer: A,

Questio No: 37
Which Cisco VPN technology can use multipoint tunnel, resulting in a single GRE tunnel interface on the
hub, to support multiple connections from multiple spoke devices?

DMVPN

GETVPN

Cisco Easy VPN

FlexVPN

Answer: A,

Questio No: 38
Which Cisco VPN technology uses AAA to implement group policies and authorization and is also used
for the XAUTH authentication method?

DMVPN

Cisco Easy VPN

GETVPN

GREVPN

Answer: B,

Questio No: 39
Which address is used by the Unicast Reverse Path Forwarding protocol to validate a packet against the
routing table?

source address

destination address

router interface

default gateway

Answer: A,

Questio No: 40
Which traffic does the following configuration allow?

ipv6 access-list cisco

permit ipv6 host 2001:DB8:0:4::32 any eq ssh
line vty 0 4
ipv6 access-class cisco in

all traffic to vty 0 4 from source 2001:DB8:0:4::32

only ssh traffic to vty 0 4 from source all

only ssh traffic to vty 0 4 from source 2001:DB8:0:4::32

all traffic to vty 0 4 from source all

Answer: C,

Questio No: 41
What are the three modes of Unicast Reverse Path Forwarding?

strict mode, loose mode, and VRF mode

strict mode, loose mode, and broadcast mode

strict mode, broadcast mode, and VRF mode

broadcast mode, loose mode, and VRF mode

Answer: A,

Questio No: 42
What does the following access list, which is applied on the external interface FastEthernet 1/0 of the
perimeter router, accomplish?

router(config)#access-list 101 deny ip 10.0.0.0 0.255.255.255 any log

router (config)#access-list 101 deny ip 192.168.0.0 0.0.255.255 any log
router (config)#access-list 101 deny ip 172.16.0.0 0.15.255.255 any log
router (config)#access-list 101 permit ip any any
router (config)#interface fastEthernet 1/0
router (config-if)#ip access-group 101 in

It prevents incoming traffic from IP address ranges 10.0.0.0-10.0.0.255, 172.16.0.0-172.31.255.255,

192.168.0.0-192.168.255.255 and logs any intrusion attempts.

It prevents the internal network from being used in spoofed denial of service attacks and logs any exit
to the Internet.

It filters incoming traffic from private addresses in order to prevent spoofing and logs any intrusion
attempts.

It prevents private internal addresses to be accessed directly from outside.

Answer: C,

Questio No: 43
Which parameter in an SNMPv3 configuration offers authentication and encryption?

auth

noauth

priv

secret

Answer: C,

Questio No: 44
Refer to the following configuration command.

router (config-line)# ntp master 10

Which statement about this command is true?

The router acts as an authoritative NTP clock and allows only 10 NTP client connections.

The router acts as an authoritative NTP clock at stratum 10.

The router acts as an authoritative NTP clock with a priority number of 10.

The router acts as an authoritative NTP clock for 10 minutes only.

Answer: B,

Questio No: 45

Refer to the exhibit. The DHCP client is unable to receive a DHCP address from the DHCP server.
Consider the following output:

hostname RouterB
!
interface fastethernet 0/0
ip address 172.31.1.1 255.255.255.0
interface serial 0/0
ip address 10.1.1.1 255.255.255.252
!
ip route 172.16.1.0 255.255.255.0 10.1.1.2

Which configuration is required on the Router B fastethernet 0/0 port in order to allow the DHCP client
to successfully receive an IP address from the DHCP server?

RouterB(config-if)# ip helper-address 172.16.1.2

RouterB(config-if)# ip helper-address 172.16.1.1

RouterB(config-if)# ip helper-address 172.31.1.1

RouterB(config-if)# ip helper-address 255.255.255.255

Answer: A,

Questio No: 46
Which statement about the NPTv6 protocol is true?

It is used to translate IPv4 prefixes to IPv6 prefixes.

It is used to translate an IPv6 address prefix to another IPv6 prefix.

It is used to translate IPv6 prefixes to IPv4 subnets with appropriate masks.

It is used to translate IPv4 addresses to IPv6 link-local addresses.

Answer: B,

Questio No: 47
Two aspects of an IP SLA operation can be tracked: state and reachability. Which statement about state
tracking is true?

When tracking state, an OK return code means that the track's state is up; any other return code means
that the track's state is down.

When tracking state, an OK or over threshold return code means that the track's state is up; any other
return code means that the track's state is down.

When tracking state, an OK return code means that the track's state is down; any other return code
means that the track's state is up.

When tracking state, an OK or over threshold return code means that the track's state is down; any
other return code means that the track's state is up.

Answer: A,

Questio No: 48

Refer to the exhibit. Which statement about the configuration is true?

20 packets are being sent every 30 seconds.

The monitor starts at 12:05:00 a.m.

Jitter is being tested with TCP packets to port 65051.

The packets that are being sent use DSCP EF.

Answer: A,

Questio No: 49

Refer to the exhibit. Which statement about the command output is true?

The router exports flow information to 10.10.10.1 on UDP port 5127.

The router receives flow information from 10.10.10.2 on UDP port 5127.

The router exports flow information to 10.10.10.1 on TCP port 5127.

The router receives flow information from 10.10.10.2 on TCP port 5127.

Answer: A,

Questio No: 50
A network engineer is trying to modify an existing active NAT configuration on an IOS router by using
the following command:

(config)# no ip nat pool dynamic-nat-pool 192.1.1.20 192.1.1.254 netmask 255.255.255.0

Upon entering the command on the IOS router, the following message is seen on the console:

%Dynamic Mapping in Use, Cannot remove message or the %Pool outpool in use, cannot destroy

What is the least impactful method that the engineer can use to modify the existing IP NAT
configuration?

Clear the IP NAT translations using the clear ip nat traffic * " command, then replace the NAT
configuration quickly, before any new NAT entries are populated into the translation table due to active
NAT traffic.

Clear the IP NAT translations using the clear ip nat translation * " command, then replace the NAT
configuration quickly, before any new NAT entries are populated into the translation table due to active
NAT traffic.

Clear the IP NAT translations using the reload command on the router, then replace the NAT
configuration quickly, before any new NAT entries are populated into the translation table due to active
NAT traffic.

Clear the IP NAT translations using the clear ip nat table * " command, then replace the NAT
configuration quickly, before any new NAT entries are populated into the translation table due to active
NAT traffic.

Answer: B,

Questio No: 51
Which IPv6 address type is seen as the next-hop address in the output of the show ipv6 rip RIPng
database command?

link-local

global

site-local

anycast

multicast

Answer: A,

Questio No: 52

Answer:

Questio No: 53

Answer:

Questio No: 54

Answer:

Questio No: 55

Answer:

Questio No: 56

Please read the following important information regarding this Cisco exam:
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Work independently: Cheating, including prior access to stolen test material, is strictly forbidden and
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Answer:

Questio No: 57

Copyright 2015 Cisco Systems, Inc.

These examination materials are protected by copyright law and international treaties. Unauthorized
reproduction or distribution of these examination materials, or any portion of them, may result in
severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the
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Answer:

Questio No: 58

You have been removed from the test because you did not agree to the Cisco Career Certification &
Confidentiality Agreement.

Please verify that you have provided your E-mail address to Pearson VUE registration, as this is a primary
method of communications for program updates and announcements.

Answer:

Questio No: 59

We regret to inform you that you did not pass the test.
A score of or above was required.
Your score is
Scoring is based on a scale of 300 to 1000 points.

A score report summarizing your results will be provided to you as you leave the testing center.

Our primary method of communication is e-mail. Please verify that you have provided a correct e-mail
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Per Cisco policy you may not retake this failed exam until:

Answer:

Questio No: 60

Congratulations, you have achieved a score of

A minimum of is required.
Scoring is based on a scale of 300 to 1000 points.

A preliminary score report summarizing your results will be provided to you as you leave the testing
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Cisco policy requires that you wait a minimum of 180 days before retaking a passed exam (with an
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Answer:

Questio No: 61

Copyright 2015 Cisco Systems, Inc.

These examination materials are protected by copyright law and international treaties. Unauthorized
reproduction or distribution of these examination materials, or any portion of them, may result in
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Answer:

Questio No: 62

Welcome, !

Please Note:
You are entering a Secured Testing Environment. All contents and materials displayed herein are
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Answer:

Questio No: 63

Are you 18 years of age or older?

Yes

No

Answer: Y,

Questio No: 64

Before Cisco can grant your certification, your parent or legal guardian must accept the terms of the
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Questio No: 65

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Questio No: 66
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enter into agreements in the jurisdiction where you are entering into this Agreement, you may be
eligible for Certification but must have this Agreement (or a permission document provided separately
at the applicable test center) countersigned by your parent or legal guardian and deliver one copy via
email or first class mail at the address provided below (the foregoing is referred to as the "Parent
Permission"). For any person participating at a location that requires by law a lower minimum age for
entry into such programs, then the minimum age limit for that person will be the stated minimum
required age. Cisco reserves the right to impose additional restrictions to comply with local data
protection laws.
4 EXAMINATIONS
4.1 Candidate Conduct Policy. Cisco has established rules to minimize any unfair advantage that may be
gained by a candidate's misconduct related to the examination process. Misconduct may, at any time,
result in application of the sanctions specified in Section 4.2. You shall adhere to all Program rules and
shall not at any time, whether for your benefit or the benefit of others, engage in any action to subvert,
or attempt to subvert, the examination process ("Exam Misconduct") including but not limited to:

 Disseminating actual exam content in whole or in part by any means, including, but not limited to,
web postings, formal or informal test preparation or discussion groups, chat rooms, reconstruction
through memorization, study guides, or any other method as well as providing exam content or
information to any person not expressly authorized by Cisco to receive such content or information
(including but not limited to a Cisco employee who is not part of Program staff).
Seeking and/or obtaining unauthorized access to examination materials.
Using falsified or altered certificates, score reports, or other documents or electronic media to
misrepresent Certification status.
Except as authorized by the Testing Delivery Partners or Cisco, possession in the testing area of any
materials or equipment including but not limited to cellular phones, hand-held computers/personal
digital assistants (PDAs), laptop computers, pagers or other electronic devices, watches, wallets,
backpacks, briefcases, purses, hats, car keys, bags, vests, coats, books, notes, paper or documents and
any writing materials.
Providing falsified information, documentation or statements as a means of a false identity, false
address or solicitation of someone to take a test on another's behalf.
Intentionally or otherwise repeatedly causing a disturbance of any kind in a testing facility.
Removing or attempting to remove exam material (in any format) from the testing area.
Tampering with the operation of the testing facility computer or attempting to use it for any use other
than taking a Cisco certification examination.
Violating the Cisco exam retake policy described on the Certification Exam Policies page located at:
http://www.cisco.com/go/exampolicy/
Giving, receiving, or obtaining unauthorized assistance during the examination or attempting to do so.
Making notes of any kind while in the secure areas of the test center except on the writing materials
provided at the test center for this purpose.
Failing to adhere to any Cisco or Test Delivery Partner's policy, procedure, rule, or instruction.
Altering or misrepresenting examination scores.
Sharing candidate registration account information with third parties.
Using computer scripts to register for exams.
Allowing another person, or an organization in which you are not actively involved, to use your
certification credentials to obtain employment or promotions.

 Using Cisco support services falsely, fraudulently or otherwise without authorization (including, but
not limited to, providing CCIE credentials to another person or organization or obtaining Cisco product
under a false warranty claim) (the foregoing is referred to as "Service Abuse").
4.2 Violations of the Candidate Conduct Policy. If Cisco, in its sole discretion, determines that you have
violated the Candidate Conduct Policy set forth in Section 4.1, you will receive written notice of the
violation(s) and sanctions. It will be your sole responsibility to ensure that Cisco has your current postal
address and email address and any notice by Cisco will be effective to the last postal address and/or
email address you provided to Cisco. Sanctions available under this Agreement, either for violations of
the Candidate Conduct Policy under Section 4.1 or Certification revocation under Section 3.3 include,
but are not limited to, cancellation of your exam score, a temporary or permanent ban on future Cisco
examinations, and the cancellation of previously earned Cisco Certifications. Upon any Certification
revocation under Section 3.3, or any other cancellation of your Cisco Certification, you must
immediately refrain from further use of such Certification status (e.g., holding yourself out as Certified).
If your Cisco Certification is suspended for whatever reason, you may not use such Certification status
during the period of suspension.
4.3 Accuracy and Integrity of Examination Process. Following completion of your exam, you will be
provided a Preliminary Score Report indicating an exam score which will be reviewed, along with other
information in your exam record, before an official score is issued. You may view your official exam
score at www.pearsonvue.com/authenticate within 72 hours of your exam appointment. Cisco and/or
the Testing Delivery Partner will review your exam record for scoring accuracy, for evidence of possible
misconduct, and for response patterns that may suggest that your scores do not represent a valid
measure of your knowledge or competence as sampled by the examination (measurement error). Cisco
reserves the right to invalidate your exam score and certification result if review of your exam record
reveals scoring inaccuracies (attributable to Cisco or the Testing Delivery Partner) or response patterns
indicative of possible misconduct or measurement error. If Cisco determines that your exam score is
invalid, you will be advised of options for retaking the examination, provided however, if Cisco
reasonably determines that your response patterns are indicative of possible misconduct, then Cisco
may invalidate your score and consider your actions as a violation of Section 4.1 (Candidate Conduct
Policy).
4.4 Appeals. In the event that sanctions are imposed pursuant to Section 4.2, or your exam score is
invalidated pursuant to Section 4.3, you will have thirty (30) calendar days from the date of your
notification letter to file an appeal. If you believe you have valid grounds for an appeal, please contact
Cisco within the appeals period at http://www.cisco.com/go/certappeals, complete the submission
requirements for the Candidate Appeals Submission Form and submit it as instructed. Incomplete
submissions will not be considered nor will requests be received after the thirty (30) calendar day
period. If Cisco determines that a written request for appeal is filed within the allowable time, the
submission follows required guidelines for consideration and the original sanction and invalidation
decision is upheld by Cisco, such appeal and the information submitted by you will be forwarded to the
Cisco Candidate Appeals Committee for consideration. You may expect to receive a written response
from Cisco Certifications within ninety (90) calendar days after the Appeals Committee meets. Decisions

rendered by the Appeals Committee are final. For more information about the appeals process, go to
the Q&As on Cisco.com at http://www.cisco.com/go/certappealsqa
5 TERM AND TERMINATION
5.1 Term. The Agreement commences when you first accept this Agreement and shall remain in effect
until terminated as set forth below.
5.2 Termination for Convenience. Either you or Cisco may terminate this Agreement at any time, with or
without cause, upon thirty (30) days written notice to the other.
5.3 Termination By Cisco. Cisco may, in its sole discretion, terminate this Agreement at any time if you
breach any of the material terms of this Agreement, or if you violate or fail to meet any Program
requirements.
5.4 Notice of termination. All notices of termination must be made in accordance with the notice
requirements set forth in Section 9.6 below. Cisco will provide you written notice of termination at your
last known address. Termination notices sent by Cisco are effective as of the date set forth in the notice.
Written notices of termination directed to Cisco are effective upon receipt by Cisco. Cisco, without
waiving its right to immediately terminate this Agreement, may provide you with thirty (30) days notice
to correct any default if this Agreement is terminated for breach under Section 5.3. If Cisco permits such
a cure period, your failure to cure any default within the cure period shall automatically cause the
termination of this Agreement without further notice.
5.5 Effect of Termination. Upon the termination of this Agreement or Cisco's revocation of your
Certification, you shall immediately cease to represent yourself as Cisco Certified.
6 LIMITATION OF LIABILITY
IN NO EVENT SHALL CISCO BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS, OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF CISCO HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION WILL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.
CISCO'S MAXIMUM LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE EXAM FEE YOU PAID TO
CISCO FOR YOUR MOST RECENT EXAM.
7 PRIVACY AND DELIVERY OF CERTIFICATION INFORMATION TO THIRD PARTIES
You acknowledge that your personal information includes, without limitation, your photograph,
signature, biometric data or any other personally identifying data collected from you by Cisco or its
authorized agents, and you agree to allow Cisco and/or its agents to gather and store this information.
Your personal information may be shared outside Cisco and its authorized third party vendors under the
following conditions and you consent to such disclosure by your execution of this Agreement:

 Verification of Certification. Cisco often receives requests from third parties, particularly employers,
to verify an individual's Certification status. Cisco may, but has no obligation to, provide such
information about your Certification status to others. Cisco provides such information as a courtesy to
you, and you agree that Cisco has no liability for providing this information. Such requests may come
directly from a third party or from you. Information Cisco provides may include, but is not limited to,
your full name, Cisco identification number, certification(s), certification date(s) and certification
expiration date(s).
Data Sharing. As a global company, Cisco may also share your personal information with other Cisco
offices or Cisco subsidiaries in the country in which you reside and in other countries. In addition, Cisco
uses consultants and third party vendors, such as testing centers and Testing Delivery Partners, and may
share your personal information with such consultants and vendors, if necessary, for delivery or
administration of the Programs. All parties with which Cisco shares your personal information are bound
by confidentiality and data transfer agreements.
Limited Disclosure. In addition to the other permitted disclosures stated herein, Cisco may share your
information in the following ways: (a) to comply with the law or legal process (such as responding to
subpoenas or court orders), (b) to exercise our legal rights or defend against legal claims related to this
Agreement, (c) to investigate, prevent, or take action regarding illegal activities, suspected or potential
fraud, and brand protection matters (such as use of Cisco's trademark without a license), (d) situations
involving potential threats to the physical safety of any person. Additional information regarding Cisco's
online privacy policies may be found at http://www.cisco.com/web/siteassets/legal/privacy.html
To share your personal information in the above situations, Cisco may transfer your information outside
the European Union.
You can review your personal information and make change requests by accessing
https://i7lp.integral7.com/durango/do/lo
gin?ownername=cisco&channel=cisco&basechannel=integral7. It is your responsibility to ensure that
your personal information is correct and kept current.
If you do not agree to the terms set forth in this Section 7, select "Decline", in which case Cisco shall
have the right to decline to administer or have administered the requested certification test. You shall
forfeit your entire exam fee if you select "Decline."
8 ASSIGNMENTS
You may not assign any rights, licenses or obligations received under this Agreement to anyone. Any
attempted assignment in violation of this Agreement is null and void and without effect.
9 MISCELLANEOUS
9.1 Waiver and Modification. You waive any right to challenge the validity and enforceability of this
Agreement on the grounds that it was transmitted and entered into electronically. You agree that
entering into the Agreement electronically is equivalent to signing the Agreement. Failure by either of us

to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or
any other provision. Any waiver, amendment or other modification of any provision of this Agreement
will be effective only if in writing and signed by both you and Cisco.
9.2 Severability. If a court of competent jurisdiction finds any provision of this Agreement to be
unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible so
as to affect the intent of the provision, and the remainder of this Agreement will continue in full force
and effect.
9.3 Survival. Sections 2 (Confidentiality and Intellectual Property Ownership), 3.3 (Certification
Revocation), 3.4 (Employer Notification), 4.2 (Violations of the Candidate Conduct Policy), 5.5 (Effect of
Termination), 6 (Limitation of Liability), 7 (Privacy and Delivery of Certification Information to Third
Parties), and 9 (Miscellaneous) will survive termination of this Agreement.
9.4 Controlling Law and Jurisdiction. If you reside in a country that is not a member of the European
Union, this Agreement and any action related thereto shall be governed, controlled, interpreted and
defined by and under the laws of the State of California and the United States, without regard to its
conflicts of laws provisions. Unless otherwise waived by Cisco at its sole discretion, the exclusive
jurisdiction and venue of any action arising out of or relating to this Agreement shall be the Superior
Court of California for the County of Santa Clara or the United States District Court for the Northern
District of California. Both you and Cisco submit to the exclusive jurisdiction and venue of such courts for
the purpose of any such action, and specifically disclaim the United Nations Convention on Contracts for
the International Sale of Goods. If you reside in a country that is a member of the European Union, this
Agreement and any action related thereto shall be governed, controlled, interpreted and defined by and
under the laws of England. Both you and Cisco accept the exclusive jurisdiction of the English courts,
provided that Cisco shall at all times have the right to commence proceedings in any other court or
arbitral tribunal of its choice within the European Union or otherwise appropriate jurisdiction for interim
injunctive relief for protection of intellectual property rights. Both you and Cisco specifically disclaim the
United Nations Convention on Contracts for the International Sale of Goods.
If you reside in a country that is a member of the European Union, this Agreement and any action
related thereto shall be governed, controlled, interpreted and defined by and under the laws of England.
Both you and Cisco accept the exclusive jurisdiction of the English courts, provided that Cisco shall at all
times have the right to commence proceedings in any other court or arbitral tribunal of its choice within
the European Union or otherwise appropriate jurisdiction for interim injunctive relief for protection of
intellectual property rights. Both you and Cisco specifically disclaim the United Nations Convention on
Contracts for the International Sale of Goods.
9.5 Entire Agreement. This Agreement constitutes the entire agreement between you and Cisco with
respect to the subject matter hereof, and supersedes all prior and contemporaneous understandings or
agreements, written or oral, regarding such subject matter.
9.6 Notices. All notices sent or required to be sent shall be in writing or by e-mail to the other party at
the address for the other party set forth below, or such other address as is provided in writing or via e-

mail to the other. It shall be your sole responsibility to ensure that Cisco has a current address for you.
Cisco may notify you of changes to Certification rules, exam policies, testing polices, and other policies
and procedures by posting on Cisco.com.
Please choose one of the following

Y. YES, I ACCEPT

N. NO, I DO NOT ACCEPT

Answer: Y,

Questio No: 67
WARNING: You are about to be removed from this exam. You cannot complete this exam unless you
agree to the terms of the Cisco Confidentiality Agreement.
CISCO SYSTEMS, INC.

CISCO CERTIFICATION AND CONFIDENTIALITY AGREEMENT

READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. IF YOU ACCEPT ALL OF THE TERMS
CONTAINED IN THIS CERTIFICATION AGREEMENT, PLEASE INDICATE THIS BY SELECTING THE "ACCEPT"
BUTTON AT THE BOTTOM OF THIS AGREEMENT. SELECT "DECLINE" IF YOU DO NOT ACCEPT ALL THE
TERMS AND CONDITIONS SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS OF THIS CERTIFICATION
AGREEMENT YOU WILL FORFEIT YOUR ENTIRE EXAM FEE AND YOU WILL NOT BE PERMITTED TO SIT FOR
THE CERTIFICATION EXAM.
THE TERMS OF THIS AGREEMENT ARE SUBJECT TO CHANGE FROM TIME TO TIME IN CISCO'S SOLE
DISCRETION. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS CAREFULLY AS YOU MUST COMPLY
WITH THE MOST CURRENT VERSION OF THE AGREEMENT.
This Cisco Certification and Confidentiality Agreement (the "Agreement") is entered into between you
and Cisco Systems, Inc. ("Cisco") as of the date of your acceptance (the "Effective Date").

YOU AND CISCO AGREE TO THE FOLLOWING:

1 DEFINITIONS
1.1 "Certification(s)" means any in the set of professional certification programs offered by Cisco.
1.2 "Cisco Certified" means an individual who has successfully met the requirements for Certification as
set forth in Section 3.
1.3 "Program(s)" means the Certification programs offered by Cisco under this Agreement.
1.4 "Testing Delivery Partner" means the entity engaged by Cisco to administer the applicable
examination.
2 CONFIDENTIALITY AND INTELLECTUAL PROPERTY OWNERSHIP
2.1 Confidentiality. Cisco makes exams available to you solely to test your knowledge of the exam
subject matter for which you seek Certification. You are expressly prohibited from disclosing, publishing,
reproducing, or transmitting any exam and any related information including, without limitation,
questions, answers, worksheets, computations, drawings, diagrams, length or number of exam
segments or questions, changes to an exam prior to Cisco's announcement of such changes, or any
communication, including oral communication, regarding or related to the exam (known collectively as
"Confidential Information"), in whole or in part, in any form or by any means, oral or written, electronic
or mechanical, for any purpose. Confidential Information includes the contents of the exam, which may
not be disclosed as set forth above, including to any Cisco employee not affiliated with the Cisco
Certification program. A disclosure of Confidential Information by any means in violation of this
Agreement undermines the integrity and security of the Program and will subject you to Certification
revocation as set forth in Section 3.3 below.
2.2 Intellectual Property Ownership. Cisco retains all rights, title and interest in and to all Certifications,
Programs, and Confidential Information and related information, content, data, exams, materials, and all
copyrights, patent rights, trademark rights and other proprietary rights therein (collectively "Cisco
Proprietary Information"). All rights in Cisco Proprietary Information are expressly reserved to Cisco.
Cisco may pursue all available remedies to protect Cisco Proprietary Information, which may include
prosecution to the maximum extent possible under applicable laws and to seek, to the fullest extent of
applicable law, civil and criminal penalties.
3 CERTIFICATION
3.1 Certification Requirements. To become Cisco Certified, you must meet the minimum requirements
of the relevant Program, including achieving passing scores on required examinations in accordance
with Cisco's testing guidelines. If you meet these requirements you will receive a certificate from Cisco
signifying your accomplishment. Program requirements for certification and re-Certification are
available on the Cisco website at www.cisco.com/go/certifications. Upon certification, you are further

required to adhere to the Cisco Certifications Trademark Agreement (the "Trademark Agreement"),
located at
http://www.cisco.com/web/learning/downloads/Cisco_Certifications_Logo_and_Trademark_Agreemen
t.pdf or otherwise made available upon request.
3.2 Program Changes. Cisco may, in its sole discretion, change the Program without notice. Such changes
may include, without limitation, adding or deleting available Certifications and modifying certification
requirements, recommended training courses, testing objectives, outlines and exams. You agree to
meet the Program requirements, as changed, as a condition of obtaining and maintaining your
Certification.
3.3 Certification Revocation. Cisco may, in its sole discretion, revoke any and all Certifications you may
have earned, and permanently ban you from earning future Certifications, or apply any other action set
forth under Section 4.2, under any of the following circumstances:
If you fail to comply with any continuing education or recertification requirements;
If, at any time, you threaten to harm, bully or in any way harass any Cisco or Testing Delivery Partner
employee or contractor (whether verbally or in writing, including through electronic communications or
external web postings). For the avoidance of doubt, to "harass" under this section includes, without
limitation, any repeated communications to Cisco or Testing Delivery Partner employees or contractors
in which you continue to dispute results of any exam after you have been informed that no further
changes will be made to your exam results;
If you breach the terms and conditions of this Agreement or the Trademark Agreement;
If Cisco determines, in its sole discretion pursuant to Section 4.2, that you have undertaken or
participated in, or attempted to undertake or participate in, Exam Misconduct;
If you violate the Candidate Conduct Policy as set forth in Section 4.1 below;
If you have been convicted of a crime that Cisco deems, in its sole discretion, in any way harms or
affects Cisco's or the Program's reputation, goodwill or security; or
If you have lost or settled a civil case in which Cisco is the plaintiff and the claim arose from any
alleged damage to Cisco, its brand, goodwill or reputation.
If you fail to promptly notify Cisco of any matters that can affect your ability to fulfill any applicable
Certification requirements.
3.4 Employer Notification. Some of Cisco's partner programs require that partners employ a minimum
number of Cisco Certified employees. For this reason, the revocation of any Certification may result in
loss of partner benefits to that partner. If Cisco revokes your Certification, or, in Cisco's reasonable
discretion, has a basis to revoke your Certification pursuant to this Agreement, then Cisco has the right

to notify your employer and respond to any inquiry by your employer about changes in your
Certification status.
3.5 Certification of Minors. If you are under the age of 13 years old, you are not eligible for testing or
Certification. If you are 13 years old through 17 years old, or otherwise under the age in which you may
enter into agreements in the jurisdiction where you are entering into this Agreement, you may be
eligible for Certification but must have this Agreement (or a permission document provided separately
at the applicable test center) countersigned by your parent or legal guardian and deliver one copy via
email or first class mail at the address provided below (the foregoing is referred to as the "Parent
Permission"). For any person participating at a location that requires by law a lower minimum age for
entry into such programs, then the minimum age limit for that person will be the stated minimum
required age. Cisco reserves the right to impose additional restrictions to comply with local data
protection laws.
4 EXAMINATIONS
4.1 Candidate Conduct Policy. Cisco has established rules to minimize any unfair advantage that may be
gained by a candidate's misconduct related to the examination process. Misconduct may, at any time,
result in application of the sanctions specified in Section 4.2. You shall adhere to all Program rules and
shall not at any time, whether for your benefit or the benefit of others, engage in any action to subvert,
or attempt to subvert, the examination process ("Exam Misconduct") including but not limited to:
Disseminating actual exam content in whole or in part by any means, including, but not limited to,
web postings, formal or informal test preparation or discussion groups, chat rooms, reconstruction
through memorization, study guides, or any other method as well as providing exam content or
information to any person not expressly authorized by Cisco to receive such content or information
(including but not limited to a Cisco employee who is not part of Program staff).
Seeking and/or obtaining unauthorized access to examination materials.
Using falsified or altered certificates, score reports, or other documents or electronic media to
misrepresent Certification status.
Except as authorized by the Testing Delivery Partners or Cisco, possession in the testing area of any
materials or equipment including but not limited to cellular phones, hand-held computers/personal
digital assistants (PDAs), laptop computers, pagers or other electronic devices, watches, wallets,
backpacks, briefcases, purses, hats, car keys, bags, vests, coats, books, notes, paper or documents and
any writing materials.
Providing falsified information, documentation or statements as a means of a false identity, false
address or solicitation of someone to take a test on another's behalf.
Intentionally or otherwise repeatedly causing a disturbance of any kind in a testing facility.
Removing or attempting to remove exam material (in any format) from the testing area.

 Tampering with the operation of the testing facility computer or attempting to use it for any use other
than taking a Cisco certification examination.
Violating the Cisco exam retake policy described on the Certification Exam Policies page located at:
http://www.cisco.com/go/exampolicy/
Giving, receiving, or obtaining unauthorized assistance during the examination or attempting to do so.
Making notes of any kind while in the secure areas of the test center except on the writing materials
provided at the test center for this purpose.
Failing to adhere to any Cisco or Test Delivery Partner's policy, procedure, rule, or instruction.
Altering or misrepresenting examination scores.
Sharing candidate registration account information with third parties.
Using computer scripts to register for exams.
Allowing another person, or an organization in which you are not actively involved, to use your
certification credentials to obtain employment or promotions.
Using Cisco support services falsely, fraudulently or otherwise without authorization (including, but
not limited to, providing CCIE credentials to another person or organization or obtaining Cisco product
under a false warranty claim) (the foregoing is referred to as "Service Abuse").
4.2 Violations of the Candidate Conduct Policy. If Cisco, in its sole discretion, determines that you have
violated the Candidate Conduct Policy set forth in Section 4.1, you will receive written notice of the
violation(s) and sanctions. It will be your sole responsibility to ensure that Cisco has your current postal
address and email address and any notice by Cisco will be effective to the last postal address and/or
email address you provided to Cisco. Sanctions available under this Agreement, either for violations of
the Candidate Conduct Policy under Section 4.1 or Certification revocation under Section 3.3 include,
but are not limited to, cancellation of your exam score, a temporary or permanent ban on future Cisco
examinations, and the cancellation of previously earned Cisco Certifications. Upon any Certification
revocation under Section 3.3, or any other cancellation of your Cisco Certification, you must
immediately refrain from further use of such Certification status (e.g., holding yourself out as Certified).
If your Cisco Certification is suspended for whatever reason, you may not use such Certification status
during the period of suspension.
4.3 Accuracy and Integrity of Examination Process. Following completion of your exam, you will be
provided a Preliminary Score Report indicating an exam score which will be reviewed, along with other
information in your exam record, before an official score is issued. You may view your official exam
score at www.pearsonvue.com/authenticate within 72 hours of your exam appointment. Cisco and/or
the Testing Delivery Partner will review your exam record for scoring accuracy, for evidence of possible
misconduct, and for response patterns that may suggest that your scores do not represent a valid

measure of your knowledge or competence as sampled by the examination (measurement error). Cisco
reserves the right to invalidate your exam score and certification result if review of your exam record
reveals scoring inaccuracies (attributable to Cisco or the Testing Delivery Partner) or response patterns
indicative of possible misconduct or measurement error. If Cisco determines that your exam score is
invalid, you will be advised of options for retaking the examination, provided however, if Cisco
reasonably determines that your response patterns are indicative of possible misconduct, then Cisco
may invalidate your score and consider your actions as a violation of Section 4.1 (Candidate Conduct
Policy).
4.4 Appeals. In the event that sanctions are imposed pursuant to Section 4.2, or your exam score is
invalidated pursuant to Section 4.3, you will have thirty (30) calendar days from the date of your
notification letter to file an appeal. If you believe you have valid grounds for an appeal, please contact
Cisco within the appeals period at http://www.cisco.com/go/certappeals, complete the submission
requirements for the Candidate Appeals Submission Form and submit it as instructed. Incomplete
submissions will not be considered nor will requests be received after the thirty (30) calendar day
period. If Cisco determines that a written request for appeal is filed within the allowable time, the
submission follows required guidelines for consideration and the original sanction and invalidation
decision is upheld by Cisco, such appeal and the information submitted by you will be forwarded to the
Cisco Candidate Appeals Committee for consideration. You may expect to receive a written response
from Cisco Certifications within ninety (90) calendar days after the Appeals Committee meets. Decisions
rendered by the Appeals Committee are final. For more information about the appeals process, go to
the Q&As on Cisco.com at http://www.cisco.com/go/certappealsqa
5 TERM AND TERMINATION
5.1 Term. The Agreement commences when you first accept this Agreement and shall remain in effect
until terminated as set forth below.
5.2 Termination for Convenience. Either you or Cisco may terminate this Agreement at any time, with or
without cause, upon thirty (30) days written notice to the other.
5.3 Termination By Cisco. Cisco may, in its sole discretion, terminate this Agreement at any time if you
breach any of the material terms of this Agreement, or if you violate or fail to meet any Program
requirements.
5.4 Notice of termination. All notices of termination must be made in accordance with the notice
requirements set forth in Section 9.6 below. Cisco will provide you written notice of termination at your
last known address. Termination notices sent by Cisco are effective as of the date set forth in the notice.
Written notices of termination directed to Cisco are effective upon receipt by Cisco. Cisco, without
waiving its right to immediately terminate this Agreement, may provide you with thirty (30) days notice
to correct any default if this Agreement is terminated for breach under Section 5.3. If Cisco permits such
a cure period, your failure to cure any default within the cure period shall automatically cause the
termination of this Agreement without further notice.

5.5 Effect of Termination. Upon the termination of this Agreement or Cisco's revocation of your
Certification, you shall immediately cease to represent yourself as Cisco Certified.
6 LIMITATION OF LIABILITY
IN NO EVENT SHALL CISCO BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS, OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF CISCO HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION WILL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.
CISCO'S MAXIMUM LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE EXAM FEE YOU PAID TO
CISCO FOR YOUR MOST RECENT EXAM.
7 PRIVACY AND DELIVERY OF CERTIFICATION INFORMATION TO THIRD PARTIES
You acknowledge that your personal information includes, without limitation, your photograph,
signature, biometric data or any other personally identifying data collected from you by Cisco or its
authorized agents, and you agree to allow Cisco and/or its agents to gather and store this information.
Your personal information may be shared outside Cisco and its authorized third party vendors under the
following conditions and you consent to such disclosure by your execution of this Agreement:
Verification of Certification. Cisco often receives requests from third parties, particularly employers,
to verify an individual's Certification status. Cisco may, but has no obligation to, provide such
information about your Certification status to others. Cisco provides such information as a courtesy to
you, and you agree that Cisco has no liability for providing this information. Such requests may come
directly from a third party or from you. Information Cisco provides may include, but is not limited to,
your full name, Cisco identification number, certification(s), certification date(s) and certification
expiration date(s).
Data Sharing. As a global company, Cisco may also share your personal information with other Cisco
offices or Cisco subsidiaries in the country in which you reside and in other countries. In addition, Cisco
uses consultants and third party vendors, such as testing centers and Testing Delivery Partners, and may
share your personal information with such consultants and vendors, if necessary, for delivery or
administration of the Programs. All parties with which Cisco shares your personal information are bound
by confidentiality and data transfer agreements.
Limited Disclosure. In addition to the other permitted disclosures stated herein, Cisco may share your
information in the following ways: (a) to comply with the law or legal process (such as responding to
subpoenas or court orders), (b) to exercise our legal rights or defend against legal claims related to this
Agreement, (c) to investigate, prevent, or take action regarding illegal activities, suspected or potential
fraud, and brand protection matters (such as use of Cisco's trademark without a license), (d) situations
involving potential threats to the physical safety of any person. Additional information regarding Cisco's
online privacy policies may be found at http://www.cisco.com/web/siteassets/legal/privacy.html

To share your personal information in the above situations, Cisco may transfer your information outside
the European Union.
You can review your personal information and make change requests by accessing
https://i7lp.integral7.com/durango/do/lo
gin?ownername=cisco&channel=cisco&basechannel=integral7. It is your responsibility to ensure that
your personal information is correct and kept current.
If you do not agree to the terms set forth in this Section 7, select "Decline", in which case Cisco shall
have the right to decline to administer or have administered the requested certification test. You shall
forfeit your entire exam fee if you select "Decline."
8 ASSIGNMENTS
You may not assign any rights, licenses or obligations received under this Agreement to anyone. Any
attempted assignment in violation of this Agreement is null and void and without effect.
9 MISCELLANEOUS
9.1 Waiver and Modification. You waive any right to challenge the validity and enforceability of this
Agreement on the grounds that it was transmitted and entered into electronically. You agree that
entering into the Agreement electronically is equivalent to signing the Agreement. Failure by either of us
to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or
any other provision. Any waiver, amendment or other modification of any provision of this Agreement
will be effective only if in writing and signed by both you and Cisco.
9.2 Severability. If a court of competent jurisdiction finds any provision of this Agreement to be
unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible so
as to affect the intent of the provision, and the remainder of this Agreement will continue in full force
and effect.
9.3 Survival. Sections 2 (Confidentiality and Intellectual Property Ownership), 3.3 (Certification
Revocation), 3.4 (Employer Notification), 4.2 (Violations of the Candidate Conduct Policy), 5.5 (Effect of
Termination), 6 (Limitation of Liability), 7 (Privacy and Delivery of Certification Information to Third
Parties), and 9 (Miscellaneous) will survive termination of this Agreement.
9.4 Controlling Law and Jurisdiction. If you reside in a country that is not a member of the European
Union, this Agreement and any action related thereto shall be governed, controlled, interpreted and
defined by and under the laws of the State of California and the United States, without regard to its
conflicts of laws provisions. Unless otherwise waived by Cisco at its sole discretion, the exclusive
jurisdiction and venue of any action arising out of or relating to this Agreement shall be the Superior
Court of California for the County of Santa Clara or the United States District Court for the Northern
District of California. Both you and Cisco submit to the exclusive jurisdiction and venue of such courts for
the purpose of any such action, and specifically disclaim the United Nations Convention on Contracts for
the International Sale of Goods. If you reside in a country that is a member of the European Union, this

Agreement and any action related thereto shall be governed, controlled, interpreted and defined by and
under the laws of England. Both you and Cisco accept the exclusive jurisdiction of the English courts,
provided that Cisco shall at all times have the right to commence proceedings in any other court or
arbitral tribunal of its choice within the European Union or otherwise appropriate jurisdiction for interim
injunctive relief for protection of intellectual property rights. Both you and Cisco specifically disclaim the
United Nations Convention on Contracts for the International Sale of Goods.
If you reside in a country that is a member of the European Union, this Agreement and any action
related thereto shall be governed, controlled, interpreted and defined by and under the laws of England.
Both you and Cisco accept the exclusive jurisdiction of the English courts, provided that Cisco shall at all
times have the right to commence proceedings in any other court or arbitral tribunal of its choice within
the European Union or otherwise appropriate jurisdiction for interim injunctive relief for protection of
intellectual property rights. Both you and Cisco specifically disclaim the United Nations Convention on
Contracts for the International Sale of Goods.
9.5 Entire Agreement. This Agreement constitutes the entire agreement between you and Cisco with
respect to the subject matter hereof, and supersedes all prior and contemporaneous understandings or
agreements, written or oral, regarding such subject matter.
9.6 Notices. All notices sent or required to be sent shall be in writing or by e-mail to the other party at
the address for the other party set forth below, or such other address as is provided in writing or via email to the other. It shall be your sole responsibility to ensure that Cisco has a current address for you.
Cisco may notify you of changes to Certification rules, exam policies, testing polices, and other policies
and procedures by posting on Cisco.com.

Y. YES, I ACCEPT the terms and conditions of the Cisco Certification and Confidentiality Agreement.

N. NO, I DO NOT ACCEPT the terms and conditions of the Cisco Certification and Confidentiality
Agreement, and acknowledge that I will be unable to complete this exam. As a result, I will forfeit my
entire exam fee and not be permitted to sit for the certification exam.

Answer: Y,