Devendra Arole, PMP

Email: devarole@gmail.com

INFORMATION TECHNOLOGY PROFESSIONAL

Highly motivated professional with more than 6 years of Information Technology experience (14+ years combined) with a
focus on consulting, business analysis, business process re-engineering, project management and technical leadership.
Proven ability to manage projects, and known for working well with cross-functional and offshore teams to achieve on-time
and under-cost project completion. Strong leader and competent liaison between senior management, clients, developers,
and testers. Highly knowledgeable in software development, requirements gathering and analysis, and database design.
Strong presentation, communication and analytical skills.

TECHNICAL SKILLS
• SaaS / Web-based Software • Trillium Discovery • Rational Requisite Pro
• MS SharePoint • CMMI Level 2 • .Net
• MS Windows • Rally • SQL Server
• MS Visio • UML • Crystal Reports
• MS Project • Rational Unified Process • Quick Test Professional
• MS Office • Agile • Business Process Reengineering

PROFESSIONAL EXPERIENCE

Cvent Inc., McLean, VA Aug ’09 – Present

Cvent is the largest Event Management Software Company in the US providing on-demand web based (SaaS) software
to government and commercial clients.

Project Team Lead / Systems Analyst

• Work closely with Cvent’s client services team and end users to gather and manage requirements for
improvement and enhancement of Cvent's product offerings
• Manage projects and work with cross-functional teams of developers and testers to ensure new product features
are delivered on time and within budget
• Work with Developers, Quality Engineers and Client Services team to document and resolve production issues
• Work with CTO to come up with strategy and recommendations for improving product design and usability in a
release cycle
• Supervise and provide leadership to other project team members and system analysts
• Help review test plans and oversee their execution
• Perform user acceptance testing of new features
• Collaborate with and guide offshore team through development and testing
• Provide product support to Cvent’s client services team and end users

Astegic Inc., Vienna, VA Aug ’04 – Aug ‘09

Astegic is a certified 8a firm providing consulting services, enterprise level solutions and system integration to public
sector and commercial clients.

Metropolitan Washington Airports Authority, Washington, DC

Functional Analyst / Senior Consultant
• Supported an enterprise level work order system for more than 3 years that was used by over 200 users
at Ronald Reagan Airport in Washington DC to create over 1000 work orders daily
• Maintained and managed the system database and provided guidance for integration with external
systems
 • Served as a key team member in data quality cleansing and standardization effort using Trillium
Discovery
• Played key role in transitioning from inefficient legacy systems to new, state-of-the-art systems that
created potential for future business growth
• Achieved high degree of customer satisfaction by connecting with customers; helped customers attain
achievable development plans, schedules, and project outcomes, ensuring success with difficult IT projects
• Helped the airport management take key decisions by providing KPI reports in Crystal Reports
• Served as technical support and team lead during testing, training, and end-user support
• Organized and delivered end-user training

Mobile Paperless Solutions, San Mateo, CA

Project Manager
• Managed and led a team of 12 developers, testers, tech leads, and offshore programmers
• Performed project management activities such as creating and managing project management plan, status
reports, tracking project schedules, risk management using MS SharePoint and MS Project
• Led proposal writing, requirements-gathering and analysis, and database design effort
• Created business analysis technical documentation such as design specs, use cases and flowcharts
• Helped organized various team building activities that improved the team collaboration
• Deployed technologies that included ASP.NET, SQL Server, Reporting Services and .Net Compact Framework
• Delivered excellent customer service and gained respect of the client and senior management
Facility Engineering Associates, Fairfax, VA
Sr. Systems Analyst
• Facilitated JAD sessions between all the stakeholders to ensure that all the business requirements are
captured
• Provided technical leadership to the team and mentored junior team members
• Involved in the analysis of business requirements and proposing SharePoint solutions to address the
need
• Involved in working on a proof of concept using various features of SharePoint to meet their requirements
• Researched and tested various workflow models for implementation of submission of test plans for
reviews & approvals
• Involved in designing of content types for documents libraries, and lists
• Developed custom surveys, discussion forums, blogs, wikis, and search
• Created Site Templates for meeting various Business Requirements
• Planned and executed user acceptance test cases with the client to ensure everything is delivered as per
requirements and expectations
• Ensured satisfactory post-implementation application support as per customer requirements
• Created user manual and provided end-user training

VisualPoint, Washington, DC Jun ‘04 – Aug ’04

Intern
• Helped develop a custom module for DotNetNuke that automated XML data import module in ASP.NET that
scanned multiple websites daily for XML data and updated the central SQL Server database resulting in cost
savings

George Washington University, Washington, DC Jan ‘04 – Apr ’04

Intern
• Helped in designing a SQL Server database for a Web-based ticket management and escalation software
that migrated the existing legacy system to latest technology resulting in more robust and scalable architecture
• Contributed to the development effort of front-end
• Resulting application was used by over 50 support technicians and over 1000 users daily

EDUCATION
Masters of Science, Computer Science May 2005
George Washington University, GPA 3.74

Bachelor of Engineering, Computer Science and Engineering August 2002

University of Pune, India

CERTIFICATIONS
• Project Management Professional (PMP)
• Sun Certified Programmer for Java 2 Platform 1.4