Our mission is to give our customers the pleasure of having

their houses clean and cozy (1). We are (7) committed to

high-quality standards in order to assure only the best
housekeeping service(2) in the north of Bogot(3). Our
philosophy is oriented towards satisfaction of others ,happily
contributing and making peoples lifestyles easier(6). We
strongly believe that (9) our employees will do their job with
the best attitude, responsibility and dedication taking care of
our customers houses as if it were owned by them(8).

1.customers: we put in first place because our service is mainly

focused on providing an excellent cleaning
experience to
customers so they can enjoy the pleasure of being comfortable,
happy and relief with our marvelous service, while having fun and
being surprised of our house cleaning methods, because a happy
home is a happy go for our customers.
2. Products or services: our house keeping service counts with
a big amount of equipment, highly specialized that assure our
customers an excellent service, leaving your house more clean
and cozy and happy than ever.
3. markets: we are dedicated to the house to performing a
housekeeping service in every type of home located in the north
zone of Bogota, since we are just staring our business and its not
difficult to us to develop and excellent quality service in the correct
time and place, emphasizing in the north zone; nevertheless,
expansion opportunities will be explored in the future to new zones
(cities, departments, countries).
4. Technology: the type of technology that will be implemented is
not specific, because initially, we think that we can develop and
ensure and astonishing high quality service with average

technology, keeping high quality cleaning standards in all the

procedures and tasks of our employees, gaining the trust and
loyalty of customers with our equipment and our wonderful service
experience.
5. Concern for survival, growth, and profitability: we did not
mention this element in our mission statement, since our
organization is not highly concern in gaining money or increasing
profits, we are mostly concern in our customers satisfaction and
development of our service.
6. Philosophy: we are dedicated to help others in their daily
activities, to provide an astonishing service that can make people
s life easier, more comfortable and happier. Every employee has
a spirit of sharing and caring, giving cheerfully their time,
knowledge and experience. ( Mary Kay Cosmetics)
7. Self-concept: we strongly believe that our distinctive
competence, what will differentiate us from other companies
Is the fact that we will provide the best cleaning experience
service, with the highest quality standards for our customers, by
unleashing creative and constructing alternatives for a common
problem in order to provide not just a cleaning, but a whole
wonderful and different cleaning experience for our customers,
creating homes into special places for sharing with your loved
ones.

8. Concern for public image: we believe that we help more than

with just our cleaning service, we provide jobs and we and we
contribute with economic prosperity, and also with the protection of
the environment by implementing high quality standards in our
service to help to reduce environment contamination and
eliminating garbage and other disposals in the safeties possible
way.

9. Concern for employees: our employees are our greatest asset

in the company, they are the companys image outside it, and our
most valued representatives, so we give them the best
recognition, we motivate them and we make the feel like home.
We are committed to develop the best organizational culture, and
inspiring service culture with the purpose of taking care of our
family and our customers.