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Table of contents
1. Human Factors Measurement for Future Air Traffic Control Systems.......................................................... 1

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Document 1 of 1

Human Factors Measurement for Future Air Traffic Control Systems

Author: Langan-Fox, Janice; Sankey, Michael J; Canty, James M
Publication info: Human Factors 51.5 (Oct 2009): 595.
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Abstract: This article provides a critical review of research pertaining to the measurement of human factors (HF)
issues in current and future air traffic control (ATC). Growing worldwide air traffic demands call for a radical
departure from current ATC systems. Future systems will have a fundamental impact on the roles and
responsibilities of ATC officers (ATCOs). Valid and reliable methods of assessing HF issues associated with
these changes, such as a potential increase (or decrease) in workload, are of utmost importance for advancing
theory and for designing systems, procedures, and training. We outline major aviation changes and how these
relate to five key HF issues in ATC. Measures are outlined, compared, and evaluated and are followed by
guidelines for assessing these issues in the ATC domain. Recommendations for future research are presented.
A review of the literature suggests that situational awareness and workload have been widely researched and
assessed using a variety of measures, but researchers have neglected the areas of trust, stress, and boredom.
We make recommendations for use of particular measures and the construction of new measures. It is
predicted that, given the changing role of ATCOs and profound future airspace requirements and configurations,
issues of stress, trust, and boredom will become more significant. Researchers should develop and/or refine
existing measures of all five key HF issues to assess their impact on ATCO performance. Furthermore, these
issues should be considered in a holistic manner. The current article provides an evaluation of research and
measures used in HF research on ATC that will aid research and ATC measurement.
Subject: Air traffic control; Human factors research; Ergonomics; Measurement; Air traffic controllers; Aviation
Publication title: Human Factors
Volume: 51
Issue: 5
First page: 595
Publication year: 2009
Publication date: Oct 2009
Year: 2009
Publisher: Human Factors and Ergonomics Society
Place of publication: Santa Monica
Country of publication: United States
Publication subject: Sciences: Comprehensive Works
ISSN: 00187208
CODEN: HUFAA6
Source type: Scholarly Journals
Language of publication: English
Document type: Literature Review

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ProQuest document ID: 216457714

Document URL: http://search.proquest.com/docview/216457714?accountid=38628
Copyright: Copyright Human Factors and Ergonomics Society Oct 2009
Last updated: 2011-10-24
Database: ProQuest Health & Medical Complete,ProQuest Health Management,ProQuest Research Library:
Science & Technology,ProQuest Psychology Journals,ProQuest Science Journals

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