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HACCP system &

weekly kitchen records

Start date:
End date:

Version A

01062011

1. understanding our HACCP system


Provides you with:
1. Knowledge of our HACCP system; the terminology and processes involved.
2. Understanding of the practical application of our HACCP system in relation to your
duties.

1. understanding our HACCP system


HACCP stands for:
Hazard Analysis and Critical Control Point

It is a legally required food safety management system.


The main aim of our HACCP system is to focus attention on critical points in the
operation and to take measures to ensure that problems do not occur.

2. HBC processes - flow diagram


To understand HACCP you should think of our catering operation as a sequence of process
steps:
The first step is delivery of food and the last step is serving it to our customers:
DeliverybySupplier
AmbientProducts

FrozenProducts

ChilledProducts

Storage
StorageFridge

StorageAmbient

StorageFreezer

Preparation
Defrostreadytoeat

Defrosttocook

Rawfood(nocooking)

Cooking
Microwave

Grilling

DeepFayFrying

ColdHolding
StorageFridge

HotHolding
HotLamps

Scuttle

Plating
FoodHandling

ServingtoCustomer
Passingfoodtocustomer

3. hazards
A Hazard is anything which may cause harm to your customers through eating our food.
There are three types of hazard:
1) Microbiological hazards:
Include food poisoning bacteria and are hazardous because they can:

Survive inadequate cooking, if already present in food, for example, Salmonella in


chicken;
Multiply to harmful levels in food given the right conditions, for example, poor
temperature control during storage, handling or hot-holding;
Spread from raw foods e.g. meat, poultry and unwashed vegetables to
cooked/ready-to-eat foods either directly or via cross-contamination.

Other microbiological hazards such as certain bacteria, yeasts and moulds may lead to
food spoilage.
2) Chemical hazards:

May be present already on certain foods in the form of pesticides or insecticides;


May arise from incorrect storage;
May arise from the misuse of chemicals such as cleaning chemicals and rodent
baits.

3) Physical hazards:

Include contamination by materials such as glass, plastic, wood, metal, hair and
contamination caused by pests.

Hazard analysis therefore helps us identify where the hazards are at each stage of the
processes our company follows.
Once identified, measures must then be put in place to prevent or control the hazards
these are called Control Measures.
For HBC Hazards refer to HBC HACCP Charts section 3 of this pack.

4. control measures
Hazards must be prevented and controlled using Control Measures thereby making the
hazards safe.
Some examples of Control Measures in HBC:

Hazard

Control Measure

survival of harmful bacteria which


may cause food poisoning
spread of harmful bacteria which
may cause food poisoning from
raw food to cooked/ready-to-eat
food

thorough cooking
careful handling practices e.g.
keeping food apart at all times,
in separate fridges or with
cooked food always above raw
food

5. Critical Control Points (CCPs)


CCPs are the stages of our processes where hazards must be controlled for the food to be
safe to eat.
All hazards at CCPs must be reduced to a safe level or eliminated by a suitable Control
Measure.
Example of a CCP in HBC:
Cooking a burger from raw:
If the burger is undercooked, any harmful bacteria present in the meat will not be
destroyed and the surviving bacteria could give our customer food poisoning,
cooking is therefore the CCP.

6. critical limits
Critical Limits are specified safety limits which Control Measures at Critical Control Points
(CCPs) must achieve.
Some examples of Critical Limits in HBC:

Temperature of all HBC fridges should not exceed 5c, therefore 5c is our Critical
Limit.
Prevent cross-contamination with the use of different coloured boards and knives
for different foods, our Critical Limit is therefore for you to always use the
coloured boards and knives correctly.

So lets look back at cooking that burger:

HACCP
Process

Hazard

Critical
Control
Point

Control
Measure

Critical Limit

HBC Actions

survival of
harmful
bacteria
which may
cause food
poisoning in
burger if not
cooked
thoroughly

cooking

thorough
cooking

burger should
be 75c for 2
minutes to
ensure
bacteria is
killed

Once all Hazards, Critical Control Points, Control Measures and their Critical Limits are
thoroughly identified, these must be documented (refer to HACCP Charts) and then
monitored.

7. monitoring
All of our Control Measures at the Critical Control Points (CCPs) must be monitored to
ensure they remain safe, constant and within our Critical Limits.

A monitoring example in HBC:

Checking temperatures on the refrigerators to ensure they are within their Critical Limit
Control Measure
temperature control to
prevent/control the growth of
bacteria

Critical
Limit
-5c

Monitoring
using a temperature probe to check
temperature of freezer does not exceed
-5c, daily AM & PM

Not all Control Measures and Critical Limits will be able to be recorded quantifiably.

Checking staff always use the correct coloured equipment


Control Measure

Critical Limit

Monitoring

different coloured
equipment to prevent
cross-contamination

staff will always use


correct coloured
equipment

supervising staff members to


ensure they follow crosscontamination rules

Frequency of monitoring is decided by the nature of that which is being monitored e.g.
temperature checks are carried out twice daily to ensure that temperatures remain as
consistent as possible.
If an error is found with a Control Measure not meeting its Critical Limit e.g. a refrigerator
is functioning at 10c, immediate steps must be made to correct this. This is called a
Corrective Action.

8. corrective action
A Corrective Action is needed when a Control Measure has failed to meet its Critical
Limit. It describes the procedure we carry out to ensure that the food is made safe or
prevented from being used.
These are discovered through the monitoring process.
Some examples of Corrective Action in HBC:

Fridge temperatures exceeding Critical Limit


Monitoring
temperature probe at AM
check reads 10c

Corrective Action (s)

check temperature display and inside


temperature are the same
consider if food is safe to use/dispose of
food that is out of temperature
call engineer
deliver staff refresher training

Cross-contamination occurring with chopping boards thereby breaching Critical Limit


Monitoring
staff member checking cleanliness of chopping
board allocated for vegetables before use and
discovering blood on the board

Corrective Action (s)

thoroughly clean and


disinfect the board
dispose of affected
food
retrain staff

Corrective Actions have two functions:

To ensure the food in question is safe or prevented from being used;


To prevent the problem happening again by considering the cause of the failure of
the Control Measure and taking appropriate action.

All monitoring procedures and Corrective Actions must be recorded accurately and
sufficiently.

9. records and verification


The records are documented proof that we are monitoring all elements of our HACCP
system and carrying out Corrective Action where necessary.
Verification of the system aims to show that we are following and accurately recording an
effective HACCP system:
Verification examples:
Checking that the Control Measures at CCPs are being consistently applied by
carrying out monitoring and recording our findings.
Checking that the appropriate Corrective Actions have been taken by
Management/Team-Leaders double checking and signing off paperwork.
Checking that the Monitoring Records are consistent and accurate by Management
checking and signing off the paperwork at the specified times of day.
Our HACCP documents run on a weekly basis and are compiled of:
Document
Cover sheet
Opening Checklist
Cleaning Checklist
Closing Guide
Closing Checklist
Delivery Record

Purpose
indicates date
guidance on exactly what needs cleaning and frequency of
each activity
Corrective Actions recorded in Actions/Training section.
refer to Cleaning House Rules
records condition of stock that come in to the premises
every day including temperature, use by date and packaging
of item
indicates Critical Limits for temperatures of delivered stock
indicates Corrective Action procedures and allocates boxes
to record action taken
refer to Stock control House Rules
Storage
records temperatures of all the refrigerators and freezers on
Temperature
the premises daily, AM & PM checks done
Record
indicates Critical Limits for temperatures of refrigerators and
freezers
indicates Corrective Action procedures and allocates boxes
to record action taken
refer to Temperature Control House Rules
Cooked
records temperatures of core products cooked (meat and
Temperature
vegetarian burgers)
Record
records when the temperature probe is calibrated
indicates Critical Limits for temperature of product
indicates Corrective Action procedures and allocates boxes
to record action taken
refer to Temperature Control House Rules
Meat Batch
records Batch codes for each meat product that enters the
Number Record
premises so spoiled meat can be traced
Corrective Actions recorded in Actions section
Pest Control Record
records any evidence of pests daily, AM & PM

Wastage Record

further record to detail findings and document Corrective


Actions taken

refer to Pest Control House Rules

records any wastage, recording quantity and reason


Corrective Actions recorded in Action required/Notes section

refer to Waste Control House Rules

All of the above documents indicate the frequency of monitoring required and every
process is checked by a manager/team-leader to ensure the verification of the system.
It is important that you have a complete understanding of the terms used in this
document for you to be using our HACCP system accurately and efficiently.
If you have any questions or concerns regarding this pack please come and find a
Manager.

2. Weekly HACCP Kitchen


Records

2. weekly HACCP kitchen records


Provides week to view spreadsheets to record the daily monitoring and corrective actions
we carry out as part of our HACCP system.
Keeping records of our monitoring is critical as it demonstrates that our procedures laid
out in our House Rules (Refer to section 4 of this pack) are being followed, therefore
keeping an accurate check on our food safety procedures by demonstrating we are
controlling hazards effectively.

3. HACCP Processes Flow


Diagram and HACCP Charts

3. HACCP process flow diagram and


HACCP charts
Outlines:
1. HBC Process Flow Diagram: highlights the different food process steps in HBC starting
with Delivery of the food and ending with Serving the food to the customer.
2. HACCP Charts: identifies:
The potential Hazards at each of the process steps
Suggested Controls to prevent or reduce the affect of the hazard
Methods to Monitor the above processes to ensure the food is safe to use.
Controls and Monitoring procedures are thoroughly defined in our House Rules (Refer to
section 4 of this pack.)

4. House Rules

4. house rules
The House Rules contains 9 sub-sections each of which covers a particular subject of food
safety management.
These are:
1.
2.
3.
4.
5.
6.
7.
8.
9.

Training
Personal Hygiene
Cleaning
Temperature Control
Cross Contamination
Pest Control
Waste Control
Maintenance
Stock Control

Our House Rules outline our safe working practices in each of these areas.

HBC - TRAINING HOUSE RULES

New Staff Training


including Induction

Supervision of Staff
Retraining

Refresher Training

Vocational and Formal


Training
Staff Handling Low Risk
Food Training
Staff Handling High Risk
Food Training
Manager/Team Leader
Training

Describe
Control Measures and Critical Limits
Monitoring including frequency
All Food Handling Staff:
The Essentials of Food Hygiene given as induction during
first day of work (1 page).
A comprehensive Hygiene Awareness DVD Pack is to be
carried out at induction or as soon as possible after starting
work.
A suitably trained manager or team leader will be on the
premises at all times to supervise staff members.
When a failure has occurred in any of the areas of the HACCP
system, the staff involved will be retrained and/or given new
instructions to carry out their duties safely.
Staff meetings to train all new information and refresh
existing training information.
Scheduled and on the spot one-to-one coaching/training
sessions.
Staff given options to take on National Vocational Qualifications.

All food handling staff to pass a certificate of food hygiene,


qualification level taken determined by position, within the first 3
months of employment:
Staff handling low risk food (Waiting and bar staff): Essentials
of Food Hygiene sheet and Hygiene Awareness DVD pack.
Staff handling high risk food: As above and Basic Food Hygiene
Online qualification initially and supervised at all times
advancing on to Intermediate Food Hygiene qualification.
Manager/Team Leader Training: As above and Intermediate
Food Hygiene Certificate.
Staff to re-sit relevant food hygiene qualification within 3 months of
expiry of existing certificate.
HACCP based system training provided within first month of
employment:
Staff handling low risk food (Front of House members):
Awareness of the system Powerpoint presentation of the
basic principles of HACCP.
Staff handling high risk food (all Kitchen staff.)
Trained on understanding and working effectively within the
companies HACCP system

HACCP Based Training

Monitoring/checking and
any other records
appropriate to the Training
House Rules

Managers/Team Leaders:
Trained on understanding and working effectively within the
companies HACCP system.
Trained on their duties in relation to the HACCP system i.e.
managing food handling staff to ensure they understand and
apply the principles of the system to their work.
Trained in checking the system is working and ensuring
corrective actions/reviews carried out where necessary.
Each individual staff member will have a Training record kept
including records for:
Induction training Essentials of Food Hygiene and Hygiene
Awareness
Vocational training
Formal training

HACCP based training


Retraining
Refresher training periods.

All staff to do Allergy Training within Hygiene Awareness


Instruction.
The Training House Rules are an essential component of your HACCP based system and must be kept up to
date at all times. May 2009.

Other Training

HBC - PERSONAL HYGIENE HOUSE RULES


Describe
Control Measures and Critical Limits
Monitoring including frequency
Personal Cleanliness

Staff should always wash their hands thoroughly and in between


EVERY task or behaviour that may risk contaminating food (e.g.
sneezing.)
Nails are kept clean and nail polish must not be worn.
Hair is tied back and all kitchen staff members to wear skullcaps.
Food handlers should not spit, sneeze or cough over food.
Food handlers should not smoke in any part of the premises.
Cuts, sores and boils should be covered with a blue waterproof
dressing, changed regularly and reported to the duty manager.
Jewellery should be kept to a minimum when preparing and
handling food only a plain wedding ring and sleeper earrings
are acceptable. Jewellery e.g. studs, that cannot be removed
must be covered by a highly visible dressing.

All staff should follow the above requirements and the duty manager
must check individual staff members meet these prior to allowing them
to start their shift.
Protective Clothing

All kitchen staff must wear the protective clothing provided i.e.
chef jacket/shirt, trousers, apron, skullcap and gloves when
appropriate.
All other food handlers must wear a shirt and apron.
Staff must ensure that their protective clothing is washed after
each shift ready for their next shift.
Staff must change into their protective clothing prior to
starting their shift and should not wear these clothes outside
food preparation areas.
Gloves or tongs should be used when handling cooked and
uncooked foods

All staff should follow the above requirements and the duty manager
must check individual staff members meet these prior to allowing them
to start their shift.
Rules on:
Reporting illness

All staff must report illness that may present a hazard to food
safety to their duty manager. The manager must then take
immediate action to exclude that person from food handling
duties where there is any likelihood of causing contamination of
food and throw away any unwrapped food that they may have
come in to contact with.
All staff to report to their duty manager if anyone in their
household is suffering from diarrhoea, stomach upset or
vomiting.

Rules on:
Exclusion
Return to Work

Food handlers suffering from diarrhoea, stomach upset or


vomiting must be excluded from food handling until they have
none of the above symptoms for 48 hours.

Staff who have suffered from gastro-intestinal symptoms


(vomiting/diarrhoea) should not return to work until they have
been free of these symptoms for 48hours.
Staff who have been taking anti-diarrhoeal medication should
not return to work until they have been symptom-free for at
least 48 hours after stopping the use of medication.
Formal exclusion must be given to those suffering from more
serious infections including dysentery, E.coli 0157, typhoid and
paratyphoid. Medical clearance i.e. a Doctors note must be
provided before returning to food handling duties.

Monitoring/checking
and any other
appropriate records
used by your business

Staff training provided on Personal Hygiene during induction


and recorded on personal file.
Staff illnesses recorded on personal files, Return to Work
questionnaires administered.

The Personal Hygiene House Rules are an essential component of your HACCP based system and must be
kept up to date at all times. May 2009

HBC CLEANING OVERVIEW


Items and Areas to be
Cleaned

Frequency of
Cleaning

Method of Cleaning
(including dilution of chemical
required)

Example only - Monitor and Record (see HACCP


checklist )

M
Food Contact Surfaces

After each use

Worktops, work-tables,
chopping boards, sinks.
Hand Contact Surfaces

Remove food debris.


Clean with clean, new or
thoroughly disinfected cloth
and hot water and food safe
disinfectant.

e.g. taps, handles on fridges,


freezers, doors, drawers,
check rails.
Food Contact Equipment
Main electric/manual
equipment:
Grills, fryers, potato rumbler,
chipper, pot wash, meat
mixer, scuttle, hot lamps,
slicing/grating machines,
coffee machine.

Kitchen and restaurant


tools/utensils:

After each use

Main electric/manual equipment:

Food debris removed from


grills and oven cleaner used
to disinfect.

Oil changed in fryers every 3


days and fryers degreased.

Scuttle cleaned with hot


water and detergent.

Coffee machine cleaned by


back flushing pipes with
detergent, followed by
boiling water.

All remaining equipment


cleaned with new or
thoroughly disinfected cloth,
hot water and food safe
disinfectant.
Kitchen and restaurant tools/utensils:

Containers, gastronorms,

knives, utensils, cutlery,


crockery, tableware.

Non Food Contact


Areas/Items

Walls, ceilings, windows,


shelves, cupboards, doors,
light fittings.
Floors
Waste Bins

Food Storage Equipment

Refrigerators, freezers,
display shelves, front kitchen
chiller,

Remove food debris.


Clean with hot water and
correct amount of a
bactericidal detergent and
then with clean hot water
this should be done
automatically with the pot
washing machine.
Do not immerse knives in sink.

When necessary

Remove loose debris.


Wipe down with clean, new or
thoroughly disinfected cloth,
hot water and detergent.

Daily

Sweep up loose debris.

Mop the floor with hot water


and detergent.

At the end of each


day and at intervals
during the day if
necessary.

When necessary

Clean with hot water and detergent.

Remove loose debris


Wipe down with clean, new or
thoroughly disinfected cloth,
hot water and detergent.

Supervisory checks
REFER TO INDIVIDUAL AM & PM CLEANING CHECKLISTS IN KITCHEN AND FOH DOCUMENTS FOR DETAILED BREAKDOWN.
The Maintenance House Rules are an essential component of your HACCP based system and must be kept up to date at all times. May 2009

HBC - TEMPERATURE CONTROL HOUSE RULES


Process Step

Temperature Control Measure and


Monitoring Method, Frequency and
Critical Limits
Record(s) used

Chilled
stock
(including
meat)

Stock checked on
Purchase,
should only be accepted if it is
delivery/receipt using a
Delivery/Receipt,
at
8c
or
below.
temperature gun and recorded
Collect

Frozen stock should only be


in the Delivery record of the
accepted if it is at -15c or
Kitchen HACCP documents.
below.

Ambient stock should only be


accepted at room temperature.

Chilled stock kept in

All individual fridge and freezer


Storage
refrigerators functioning at 5c
temperatures checked daily AM
or below.
and PM and recorded in

Frozen stock kept in freezers


Storage area temperature
functioning at -18c or below.
record of the Kitchen HACCP

Ambient stock kept in areas


documents.
that allow for consistent, cool

Ambient stock is checked


temperatures (e.g. away from
visually as part of the pest and
grills.)
general stock checks carried
out through the Kitchen HACCP
documents.

Duty manager to make regular


checks.

Food prepared in back kitchen

Staff training provided on


Preparation
in a cooler more consistent
temperature control.
temperature i.e. away from

Duty manager to make regular


grills and fryers etc.
checks.

Raw and ready-to-eat food kept


within the chill or refrigerator
until it is required and then
prepared/handled without
delay.
Cooking

All core products (i.e. meat and

Temperature probe used and


vegetarian burgers) checked to
reading recorded daily for each
ensure the centre reaches 75c
different product in Cooked
for 2 minutes.
temperature record of the

All other cooked food checked


Kitchen HACCP documents.
visually to see if it is piping hot.

Staff training provided on


temperature control.

Duty manager to make regular


checks.

All food held in scuttle and

Visual checks to be done on


Hot Holding
under hot lamps kept above
food.
63c.

Staff training provided on


temperature control.

Duty manager to make regular


checks.

All
food
cooked
to
order
and

Staff
training provided on
Service and Delivery
served
immediately
to
temperature
control.
to Customers
customers.

Duty manager to make regular


checks.
The Temperature Control House Rules are an essential component of your HACCP based system and must be
kept up to date at all times. May 2009.

HBC - CROSS CONTAMINATION PREVENTION HOUSE RULES


Describe
Control Measures and Critical Limits
Monitoring including frequency
Personnel

Delivery Vehicles

Storage
Refrigerated
Frozen
Ambient

All staff to maintain good personal hygiene at all times (Refer


to Personal Hygiene House Rules.)

Observe that food is sufficiently protected.


Visual checks when feasible.
We only use HACCP approved suppliers (documents held at
suppliers.)

Refrigerated:

Store raw and ready-to-eat foods separately.

Store raw meat and raw vegetables separately.

If they have to be in the same fridge, store raw meat below


ready-to-eat foods.

Cover all foods and label.

Keep the refrigerator clean.


Frozen:

Store raw and ready-to-eat foods separately.

If they have to be in the same freezer, store raw meat below


ready-to-eat foods.

Cover all foods to prevent leakage and label.

Keep the freezer clean. Defrost on a regular basis to ensure


freezer is working at an optimum level.
Ambient:

Keep storage areas clean and tidy.

Food should be kept in sufficiently protective containers and


covered.

Containers should be kept off the floor and away from the
wall.

Keep premises pest free (Refer to Pest Control House Rules.)

Equipment
Utensils
Work Surfaces
Sinks
Cleaning
Cloths/Equipment
Boards
Thermometers
Chefs Cloths

All staff to maintain good personal hygiene at all times (Refer


to Personal Hygiene House Rules.)
Equipment must be cleaned at all times (Refer to Cleaning
House Rules.)
Equipment must be in a good state of repair (Refer to
Maintenance House Rules.)
Utensils: Tongs and serving spoons used on ready-to-eat food
are separate from those used on raw food and cleaned
appropriately.
Work Surfaces: Separate surfaces should be used to prepare
raw and cooked foods and different types of food groups i.e.
meat and vegetarian foods prepared on different counters.
Where this is not possible, thorough disinfection of surface
carried out in between preparation of different food produce.
Sinks: Sinks used for food washing should be adequately
cleaned and disinfected after use along with surrounding
area. Separate sinks should be used for hand washing, food
prep and wash up.
Re-usable Cleaning cloths: Ensure cloth is thoroughly washed,
disinfected and wringed between tasks.

Salad Washing

Use of Tongs, Serving Spoons

Monitoring/checking and any


other appropriate records used
by your business

Colour coded boards and knives should be used for different


food groups and washed thoroughly after each use.
Probe thermometers should be thoroughly cleaned and
sanitised between uses.
Chefs cloths should not be used for wiping hands.
Salad products should be stored in a refrigerator.
Thoroughly wash under running cold water, drain and store salad
leaves before use.
Raw vegetables should either be peeled first or thoroughly washed
before service.
Salads should be prepared with separate equipment and utensils to
raw meat that have been thoroughly cleaned and disinfected.
Staff to wash their hands thoroughly before preparing salad.
Separate tongs used for different food products i.e. beef/lamb,
chicken, vegetarian, lime etc.
Separate serving spoons used for different sauces, changed and
washed frequently.
Staff to receive induction training on Cross contamination and how
to reduce it and recorded on personal file.
Duty manager to ensure all staff working within Cross
Contamination House Rules.

HBC - ALLERGEN IDENTIFICATION TABLE


Allergen

Foods used which contain this allergen

Bread Buns
Cajun Vegetable and Bean Burger
Cheese Veggie Classic Burger
Fish Fingers
Mayonnaise may contain traces of wheat and barley
Mustard
Onion Rings
Tuna Fishcake
Balti sauce
Mayonnaise
Thai sauce
Tomato Ketchup
Cajun Vegetable and Bean Burger
Horseradish
Mayonnaise
Beef and Lamb mixes contains Worcestershire sauce (contains anchovies).
Fish Finger
Satay sauce
Thai sauce
Tuna Fishcake

All cheeses
Butter
Cheese Veggie Classic Burger
Certain Coffees Cappuccino and Latte
Ice-Cream
Mayonnaise
Milkshakes
Natural Yoghurt
Onion rings
Pesto sauce
Tikka sauce
Balti sauce
Beef and Lamb mixes contain Mustard powder
Cheese Veggie Classic Burger
French Salad Dressing
Horseradish sauce
Mango Chutney sauce
Mayonnaise
Peri-Peri sauce
Smokey BBQ Sauce
Tikka Masala Sauce

Peanuts

Satay sauce

Other Nuts e.g. walnuts, cashews,


pecan, Brazil, pistachio , macadamia,
Queensland nuts

Ice-cream may contain nuts


House Salad contains pine nuts
Pesto
Satay contains candlenut

Bread Buns
Cheese Veggie Classic
Mango Chutney
Tuna Fishcake

Mayonnaise
Onion Rings

Sulphur Dioxide and Sulphites

Branston Pickle
Cajun Vegetable and Bean Burger

Lupin Seeds and Flour

Flour used in Fish Finger and Vegetable and Bean Burgers

Cereals containing Gluten e.g. wheat,


rye, barley, oats

Celery and Celeriac e.g. stalks, seeds


and leaves

Eggs

Fish, Crustaceans and Molluscs e.g. all


fish, prawns, lobster, crab, clams,
langoustines, mussels, oysters

Milk

Mustard

Sesame Seeds

Soya e.g. flour, tofu or beancurd,


textured soya protein, soy sauce,
edamame beans.

Citric Acid

sauces.

Many of our products contain citric acid including Avocado, Corn, Tikka and Thai

Vegetable oil = Actually Rapeseed Oil. May 2009

HBC - ALLERGEN MANAGEMENT HOUSE RULES


Allergen Management House Rules
Describe
Control Measures and Critical Limits
Monitoring including frequency
Deliveries and labels

Check that the food delivered matches the order.

Check the labels of all stock and ensure composition is known and
recorded on file.

Storage and avoiding cross


contamination

Store foods that can cause allergic reaction and intolerance reaction
separate from other foods.

Preparing dishes

Staff Training

Communicating with your


customers

What to do in the event of an


emergency

Monitoring/checking and any


other appropriate records used
by your business

Equipment and utensils should be thoroughly cleaned prior to


preparing a dish that does not contain a specific food.

Ensure all food handlers who come into contact with food have
thoroughly washed their hands.

All staff to train in allergy awareness, including risks involved (Refer


to Allergy Awareness section of Food Hygiene training packs.)

The menu should be both detailed and clear enough for the
customer to identify foods that may cause an allergic reaction or intolerance
reaction for them.

Update the menu when recipes change.

All staff should understand that they should never guess whether or
not an ingredient is present in a dish. Staff should know how to check
ingredient information on ready-to-eat products or know whom to ask if they
are unsure. All bars should be stocked with a full and detailed allergy guide
If you think a customer is having a severe allergic reaction:

Do not move them.

Ring 999 and ask for a paramedic or contact on-site appointed firstaid person immediately.

Explain that your customer could have anaphylaxis.

Ensure someone goes outside to wait for the paramedic/first aider.

All ready-to-eat ingredients information and business recipes kept on


file accessible to all staff members.

Staff training provided on Allergy Awareness.

Duty manager to check that staff throughout shifts, are maintaining


Allergy safe standards.

HBC - PEST CONTROL HOUSE RULES


Describe
Control Measures and Critical Limits
Monitoring including frequency
Pest Proofing of the
premises

Electronic Fly-Killing
Devices

Weekly walk round of premises and check visually:

Wire mesh screens

Air Vents

External doors and windows

Drain covers

Monitored and serviced by Pest Control Company.

Good Housekeeping

Inspect stock on delivery to make sure there are no visible signs of


damage by pests, if damage visible send item back to supplier and record findings
on the appropriate section of the weekly Delivery Record.

Premises and refuse stores kept clean and protected against access by
pests (refer to Waste Control and Maintenance House Rules.)

Pest Control Contractor

Employ a pest control company to monitor the premises on a regular basis and will
include:

Checking for the presence of pests, monitor the pest proofing of the
premises and the eradication of any infestations found.

Provide advice on housekeeping and storage arrangements to prevent


access by pests.

Provide 24-hour emergency cover and a written report after each visit.

Checking and Inspection

All areas of the food premises checked twice daily for signs of pests.

Staff induction training given of the signs of pests and what action they
should take should they discover pests or signs of pests.

Monitoring/checking and
any other appropriate
records used by your
business

Daily AM & PM record of visual checks kept within Kitchen HACCP


documents.

Pest control company documents and reports kept on site.

Staff training of Pest control during induction.

The Pest Control House Rules are an essential component of your HACCP based system and must be kept up to date at all
times. May 2009.

HBC - WASTE CONTROL HOUSE RULES


Describe
Control Measures and Critical Limits
Monitoring including frequency
Waste in Food Rooms

Food waste will be removed frequently from food handling areas.

Waste containers will be cleaned and disinfected at the end of each


working day.

Food Waste Waiting


Collection

Refuse containers made of durable material, easy to clean and disinfect


and fitted with suitable lids.

Waste such as cardboard and paper will be kept separate from food and
will be stored in a separate part of the premises.

Refuse stores will be located away from food storage and handling areas
and will be kept clean and protected against access by pests.

Food waste and other waste must be removed frequently from food
handling areas. Outdoor storage will be sited away from the main delivery entrance.

Sanitary Waste/ Waste


Disposal Units

A sanitary waste and waste disposal management company will manage


units on a bi-weekly basis, thoroughly emptying and cleaning them on each visit.

Monitoring/checking
and any other
appropriate records used
by your business

Staff training on Waste Control in first weeks of induction (See Hygiene


Awareness Training DVD Pack.)

After service checks by manager and signed off (see HACCP documents:
Kitchen Closing Guide and Closing Checklist.)

External sanitary waste and waste disposal Management Company to


provide documentation of visits.

The Waste Control House Rules are an essential component of your HACCP based system and must be kept up to date at all
times. May 2009.

HBC - MAINTENANCE HOUSE RULES


Describe
Control Measures and Critical Limits
Monitoring including frequency
Delivery Vehicles

Premises Structure:
General, Walls, Floor,
Ceiling and Drains

Observe that food is sufficiently protected.

Visual checks when feasible.

We only use Suppliers that are HACCP approved (documentation held at


suppliers)

Weekly walk around and audit by the area manager of both interior and exterior
of the premises to check the structure is in a good state of repair.

Structural damage repaired promptly by in-house operations manager or


external contractor.

Light Fittings/Covers

Weekly walk around to check light fittings/covers.


Broken or defective light bulbs, tubes and fittings replaced promptly.

Work Surfaces

Weekly walk around to check work surfaces in a good state of repair.

Repairs carried out promptly by in-house operations manager or external


contractor.

Equipment/Utensils
(list main items of
equipment)

Main Equipment all serviced appropriately by external contractors and condition


checked visually weekly:

Grills

Rumbler

Chipper

Pot wash units

Meat mixer

Fridges

Freezers

Scuttle

Hot Lamps

Various slicing/grating machines.

Meat pressers

Containers of various sizes and materials.

Coffee machine

Work benches

Sinks

Shelves
Utensils - Checked before each use, thrown away and replaced if damaged:

Kitchen equipment knives, spatulas, tongues, chip scoop, whisks, shears etc.

Cutlery

Crockery

Glassware

Tableware (i.e. salt and pepper pots, vinegars etc.)


Temperature probe calibrated weekly to ensure readings are accurate.

Ventilation System, Canopy,


Grease Filters

External company employed to check ventilation and plumbing systems every 3


months and make necessary repairs.

Canopys checked every 3 months.

Grease filters checked and cleaned weekly.

Monitoring/checking or any
other appropriate records
used by your business

Premises checked weekly for any structural damage or problems with equipment,
any problems to be put right promptly and recorded.

Staff trained on importance of maintenance and to report any structural and


equipment damage to a manager and recorded on personal file.

Records kept on file of external contractors reports on equipment following each

visit.

Grease filter checks recorded in Kitchen HACCP documents.

The Maintenance House Rules are an essential component of your HACCP based system and must be kept up to date at all
times. May 2009

HBC - STOCK CONTROL HOUSE RULES


Describe
Control Measures and Critical Limits
Monitoring including frequency
Delivery of Food
Including:
Use by Dates
Best before Dates
Physical Condition

Storage Including:
Use by Dates
Best before Dates
Protection of Food

Stock rotation Including:


Decanted Food
First-in-first-out
Damaged Stock

Labelling of bought-in
High Risk Foods which
have been removed from
their original packaging
Labelling of High Risk
Foods prepared on the
premises
Protection of Food
Including:
Service/Delivery
Monitoring/checking and
any other appropriate
records used by your
business

For every delivery: visual checks:

Check use-by dates


Check best before dates
Check packaging for signs of damage
Check product for signs of contamination
Check temperature is within range
Meat batch numbers recorded in Kitchen HACCP documents.

Reject products if they do not meet above standards.

Weekly stock checks carried out to ensure stock is within use by date.

All stock taken out of their original containers will be re-labelled with the
appropriate use by date and stored in a suitable container.

Dried food and sauces stored in waterproof containers and should not be
topped up with newer stock. Ensure existing food is used first.

Food that can cause an allergic reaction kept separate from other foods and
product description kept on file (Refer to Cross Contamination Prevention
House Rules.)

Order suitable stock quantities to avoid overfilling fridges/shelves etc.

All stock taken out of their original containers will be re-labelled with the
appropriate use by date and stored in a suitable container.

Stock rotated on a first-in-first-out basis by ensuring deliveries put away


appropriately.

Damaged stock removed from the main storage area and checked to see
whether it is usable.

Weekly stock checks done.

High-risk foods will be re-labelled with the appropriate use by date, based
on manufacturers instructions.

High-risk foods prepared on premises i.e. protein products will be labelled


with the appropriate use by date.

Food protected from contamination (Refer to Cross Contamination


Prevention House Rules) and suitable containers/packaging used for storage,
transportation and display.

Staff trained on delivery checking, stock control and cross contamination.


Stock checks recorded on file.
Duty manager to do spot checks on deliveries and record and highlight any
issues with supplier.
Par levels created for stock levels.

The Stock Control House Rules are an essential component of your HACCP based system and must be kept up to date at all
times May 2009