SOP-5.

2-1-0

SENSORY EVALUATION LABORATORY

FOOD AND NUTRITION RESEARCH INSTITUTE

STANDARD OPERATING
PROCEDURE MANUAL

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Revision No.: 0
Effectivity Date:____________

STAFF
TRAINING AND COMPETENCY

1.0. PURPOSE
SOP-5.2-1-0 gives the general procedure for establishing competency of personnel involve
in the operation of FNRI-SEL. It specifies the qualification criteria before an authorization to
perform specific task is issued.
2.0. SCOPE
The procedure covers all member personnel of the FNRI-SEL including newly hired
personnel on contractual basis and recruits.
3.0. REFERENCES
3.1.Philippine National Standard, PNS ISO/IEC 17025:2005, General requirements for the
competency of testing and calibration laboratories, 2nd Edition, 2005.
3.2.EA-4/09:2003, Accreditation for sensory testing laboratories. Available at:
http://www.europeanaccreditation.org/Docs//0002%5FApplication%20documents/0002
%5FApplication%20documents%20for%20Laboratories%20Series%204/00300%5FEA
%2D4%2D09rev01.pdf
3.3.ISO 13300-2, Sensory Analysis- General guidance for the staff of sensory evaluation
laboratory-Part 2: Recruitment and selection of panel leaders.
4.0. DEFINITION OF TERMS
Refer to *Vocabulary Section*.
5.0. RESPONSIBILITY
5.1.The Quality Manager approves authorization to perform specific task to staff involve in
the operation of FNRI-SEL.
5.2.The Laboratory Manager is responsible for the assessment, planning and monitoring of
staff training.
5.3.The Technical Manager is responsible for orientation, induction and supervision on
quality policies and technical procedures.
5.4.The document custodian is responsible for the training documentation.
6.0. PROCEDURE
6.1.Designation of staff to perform specific task is base on the minimum qualification set for
FNRI-SEL staff. Job description and qualification is listed under Personnel (QM5.2-0).
6.2.Initial assessment is performed based on the review of the following:
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FNRI-SEL
STAFF
TRAINING AND COMPETENCY
6.2.1.
6.2.2.
6.2.3.
6.2.4.

SOP5.2-1-0
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Academic qualification
Courses attended
Relevant on-the-job- training
Previous experience

6.3. A personnel is assigned of specific duties and responsibilities within the FNRI-SEL
Quality Management System through issuance of special order. The Technical
Manager assessed staff competence on a regular basis using the Staff Competency
form (F-SOP5.2-1-1-0). Assessment includes the needed competency to perform the
task, an evaluation of the current skills that the staff possesses and an identification of
training gap with the proposed intervention needed to address the gap. Laboratory
manager will verify the assessment through observation during actual conduct of
analysis, data processing and reporting. Descriptions such as no training, needs
improvement, capable to perform the task with supervision and capable to perform the
task without supervision can serve as guide in assessing level of competency or skills.
Skill level is describe as follows:
Low level staff falls short of the required competency, can either be with no
training or need improvement.
Medium level staff demonstrates minimum acceptable performance for the
entire required competency. The personnel can work with minimum
supervision.
High level The staff can perform the task without supervision. They have
regular practice of the procedure or they are the existing staff with
known area of competence.
6.4.Authorization to Perform (F-SOP5.2-1-2-0) is issued after the competence for a specific
task is satisfied. Laboratory Manager plans appropriate intervention to address the
identified training gap. Annual summary of training needs is written in the form Staff
Training Schedule (F-SOP5.2-1-4-0). Re-assessment of training and competency is
performed regularly to know the impact of trainings attended or the proposed
interventions. Laboratory Manager accomplished the form Training Impact Assessment
(F-SOP5.2-1-3-0) to evaluate the effect of intervention or the training attended.
Authorization is issued if the performance rating is satisfactory or better. Re-training is
recommended for poor performance.
6.5.Existing employee of known area of competency is regarded as competent at the start
of the record and authorization to perform as sensory analyst or panel leader is issued
for this purpose no need for assessment of competency.

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This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.

FNRI-SEL
STAFF
TRAINING AND COMPETENCY

SOP5.2-1-0
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6.6.Newly hired staff and recruits undergo the induction training listed in form Individual
Induction Training Record (F-QM5.2-1-0). Appropriate supervision is given to new staff
with new job assignment until competency is proven in the assigned work.
7.0. Related Documents
7.1. QM5.2-0 , Personnel
7.2. F-QM5.2-1-0, Individual Induction Training Record SEP-5.2-2-0, Taste Threshold Test
7.3. F-SOP5.2-1-1-0, Staff Competency
7.4. F-SOP5.2-1-2-0, Authorization to Perform
7.5. F-SOP5.2-1-3-0 , Training Impact Assessment
7.6. F-SOP5.2-1-4-0, Staff Training Schedule

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This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.

FNRI-SEL

SOP5.2-1-0

STAFF TRAINING AND COMPETENCY

PROCESS DIAGRAM

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Core competency to
perform the task

Assess qualification of staff

Qualified?

YES

Authorization

NO

Conduct training to meet the required

core competency

Needs
improvement

Staff
performance

Capable without
supervision

Capable with supervision

Plan training/intervention .
Perform re-assessment of competency

No
improvement

Impact of training
or intervention

Very satisfactory

Satisfactory
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This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.