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ACARM Newsletter

The Records and Information Management


Profession - The View From Within the Jamaican
Public Service

Emerson O. St. G. Bryan

I. RECORDS AND INFORMATION records and information management programme.


PRACTITIONERS IN THE JAMAICAN There should be clear lines of authority with the lines
PUBLIC SERVICE: CURRENT of responsibility running upwards and downwards
POSITION through the different levels within the records
management unit. This lends weight to the fact that
Traditionally, records keeping in the Jamaican public most senior managers are not in touch with the
service has been an arcane and often overlooked various functions associated with their organization’s
field. Records management continues to be records and information management programme,
perceived as a low-level administrative/clerical and usually believe that the functions are more
function, largely focused on the management of clerical, rather than management oriented.
public records at the end of their life cycle (i.e.; the Therefore, it is essential to the success of any records
disposition stage). People managing official records and information management programme that proper
and information in the Public Sector, were often marketing is done, in order to secure well needed
hired as clerks and given the responsibility of senior management support.
following ‘age-old’ policies and procedures for filing
and storing paper records from a variety of sources. Before I attempt to establish whether or not Records
They were usually not hired to think, plan or and Information Management is a profession, let me
evaluate, but instead, to do the established routine, first define the term profession.
and to remain in the back rooms and storage areas
while doing so. In most Jamaican government
ministries/departments/agencies, there has also been What exactly is a profession?
a challenge with convincing senior management on
the many benefits to be gained from a proper records The Concise Oxford Dictionary, 10th Edition, offers
management programme. Often times senior this definition:
management inflict reductions in spending on the
records department/unit/section and/or do not factor 1. Person having impressive competence in a
training of records personnel into the overall budget particular activity;
of the organization, as records and information
management is not usually perceived as a core 2. engaged in an activity as a paid occupation,
business function. This is because returns are not rather than as an amateur
frequently realized in the short-run, unless a problem
had existed with the records of the organization According to Bernard Barber1, who offers the
before. In most public organizations, the perception functionalist perspective on this:
of records and information management
programmes, the staff and the service that is 1. Professionalism requires a body of
provided, is neither flattering, nor positive. In the systematic and generalized knowledge,
Jamaican public service the position of the records which can be applied to a variety of
and information management unit and its Head problems. For example, doctors are
within the overall organizational operations structure equipped with the requisite knowledge to
is a critical factor in the success or failure of the treat a range of illnesses;

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2. Professionalism should involve a concern deliver a good Records and Information Management
for the interests of the community, rather Programme, to assist the organization in arriving at
than self interests. For example, doctors sound decisions. A lecturer pointed out to the
and lawyers are concerned with the well participants on the University of the West Indies
being of their clients, rather than lining their Certificate in Records Management Programme,
own pockets; (facilitated by the Department of Library and
Information Studies), that there is an increasing trend
3. The behaviour of a professional is strictly in Jamaica for more and more companies to become
controlled by a code of ethics, which is ISO90023 compliant, in keeping with the demands by
established and maintained by a the public for quality service. This is indicative of
professional association, and learned as part the recognition by the various industries and entities
of the training required to qualify as a to improve on service delivery by making their
professional. For instance, the medical field employees more professional, using knowledge
requires that all doctors abide by the management methods. Indeed the introduction of
Hippocratic oath; ISO154894 is further proof of universal recognition
of the profession. Mention should also be made of
4. The high rewards received by professionals, the forthcoming Jamaican Access to Information Act
which includes the prestige accorded to 2002 (ATI5) and the need for an information official,
professional status as well as earnings, are at the appropriate level, to administer an Access to
symbols of their achievements. They (the Information Service within their respective
rewards) denote the high regard in which ministry/department/agency for the public sector.
professionals are held and reflect the value Indications thus far on documentation on ATI seem
of their contribution to society. to imply that senior management within most of the
public entities affected, have agreed that the level of
I would be reluctant to say that Records this official should be fairly senior in order to lobby
Management, through either of the two information effectively for improvements to this service. From a
associations, the Library and Information functional perspective, this person must also be in a
Association of Jamaica (LIAJA) or the Jamaica position of authority to make suggestions to senior
Association of Records Managers and Administrators management, be privy to managerial policy
(JARMA), have been able to achieve all four (4) deliberation, decisions and strategic direction, in
requirements, as outlined by Barber, especially the order to deliver an effective records management
final requirement. Rather, I would take the view programme. However, if the ISO 15489 standard is
that, on the continuum of professional recognition, introduced/adopted locally, many public
both bodies have made strides in the fulfilment of the organizations will be able to improve their record
first three (3) requirements outlined by Barber, as keeping systematically and effectively - and do so in
both offer continuous professional training, engage in such a way that business objectives are supported.
a number of community-related events, and observe Senior public managers will also be better able to
codes of ethics. identify tangible benefits from Records and
Information Management, such as reduced costs and
better managed risks, thereby contributing to
PLACEMENT IN THE ORGANIZATIONAL STRUCTURE improved public governance, one of the main
AND REPORTING RELATIONSHIPS objective of the ATI legislation.

In creating the position of Records and Information


Manager/Information Resources Manager2, the level THE ACADEMIC PREREQUISITES FOR PUBLIC
of the post will depend, to a large extent, on the SECTOR RECORDS MANAGEMENT PERSONNEL
overall functions and size of the organization itself.
The position should ideally be at a senior level, as the The Jamaica Archives and Records Department
individual will be charged with the management of (JARD), the primary authority for the training of
the recorded information/data of the organization. personnel in the management of public records,
This person should be a technocrat equipped with would no doubt promote the view that the
both the managerial and technical skills required to effectiveness and efficiency of any public entity’s

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information and records services depends largely on Registrar and Other Support Staff
the quality of the persons delivering these services.
The following is a sample of the requirements for a It is a requirement of the Office of the Service
few public-service records and information Commission, that para-professional library staff,
management positions: records officers, and other clerical staff should have
secondary education as a minimum requirement for
entry into the Public Service. They should also have
The Information Resources Manager (IRM) training in the use of the typewriter, computers, and
other business machines. Familiarity with data
The officer selected to manage/direct information processing methods would be an asset. Unlike the
resources (including: human, financial and librarian/information coordinator, while certification
infrastructural resources), within a public entity, in the field is desirable, it is not a requirement for
should have, according to the JARD’s appointment.
standard/generalized job description, for the position:
The recent reclassification of most of the former
? a degree in Library or Archival Studies from a members of the OPS/CR7 classification group, by the
recognised university, plus training in Management Development Division of the Ministry
computer information systems, with a least of Finance and Planning into the PIDG/RIM8
five (5) years experience in the field; classification group is a dubious move, as in most
cases, these officers are not directly involved in
OR record keeping, but may be receptionists or other
support staff. Generalized job descriptions, while
? a first degree and post-graduate diploma in attempting to establish standards, do not satisfy the
Library and Archival Studies, and seven (7) variety of environments encountered in institutions
years experience in the (records and across the public service. Persons in this field/group,
information) field and training in computer at all levels, must be competent enough to understand
information systems; the overall functions of the organization, as a
complement to their basic knowledge of the
OR management of their organization’s records and
information resources.
? any other combination of training and
experience, which would yield the necessary I doubt if, aside from the regular training/workshops
skills needed at this level. facilitated by the JARD at the Management Institute
for National Development (MIND), any training is
Many of the current information resource managers available elsewhere to meet the basic requirements,
came into their present positions through a lateral demanded by these job descriptions. The higher up
move within the organization, and usually without the level of the records and information position, the
prior training and experience. more important this becomes. For example: since the
Information Resources Manager (RIM 5) post is
usually a position responsible for the ‘total’
Librarian/Information Coordinator6 management of a public entity’s information
holdings, some plan/consideration must be given to
This person should ideally have professional developing a training program to ensure that post
librarianship qualifications and may be charged with holders have access to training on the basic functions
varying responsibilities, including cataloguing and of their individual posts. This is of particular
indexing, data capture, storage and retrieval of concern to me, as the officer charged with the
information, computer applications and bibliographic responsibility of managing my Ministry’s
and reference services. In some libraries/information information programme. The perception seems to be
sections, there may be professional staff with special that a degree in librarianship, is sufficient for an
expertise, required to do research, translations, appointment as an Information Resources Manager.
abstracting, systems analysis, web page designing, It must be emphasized that while records and
administration, etc. In other cases however, information management and librarianship are
appointments to this post may require a Library related, they are two completely different
Assistant Certificate. information professions. Analysis of these public

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service information job descriptions, by tertiary level the Certificate in Records Management Programme
information educators, in consultation with the and the recently introduced post-graduate Archives
JARD, would be a step in the right direction to and Records Management Programme. So far, the
ensure that information students are educated for real Certificate in Records Management programme,
jobs, with clear career paths. These should not be which is the most comprehensive training available
short-term positions, which may be abolished or locally, is usually delivered over two summers, and
redefined, in these rapidly changing trends in the is composed of four modules, which include a
field. practical, a research paper and two case studies. For
their part, both the Library and Information
Association of Jamaica (LIAJA) and the Jamaica
II. RECORDS AND INFORMATION Association of Records Managers and Administrators
PRACTITIONERS IN THE JAMAICAN (JARMA), have contributed to the further education
PUBLIC SERVICE: EDUCATIONAL of records and information practitioners/
AND TRAINING OPPORTUNITIES professionals in Jamaica by hosting regular seminars,
workshops, meetings and conferences to develop and
One of the many prerequisites to being recognized as introduce various internationally recognized
a professional is an education to at least tertiary standards and best practices. The change in
level. Unfortunately, however, records management nomenclature by the former JLA (Jamaica Library
as a subject is not currently in a position to influence Association) to LIAJA is indicative of the further
the three main baccalaureate-granting institutions in recognition of other information professionals, such
the country, (i.e.; the University of the West Indies, as records and information managers, which fall
Mona, the University of Technology, Jamaica and outside the field of librarianship.
the Northern Caribbean University) to offer a
structured-mandated curriculum. It is not possible to As a member of the public service records
pursue a university degree in Records Management management machinery (however disorganized), I
either locally or within the Caribbean region. Instead have found, from observing others, that on-the-job
one would have to enrol in one of the undergraduate training can teach practical skills, but almost always
or postgraduate programmes being offered by the fails to provide the necessary theoretical background
region’s only information school, the Department of to support them. The way that information is
Library and Information Studies (DLIS) at the managed in one public organization may be
University of the West Indies, Mona. A check with dramatically different from another, therefore the
the University of Technology, Jamaica and the whole question of portability of applications, must be
Northern Caribbean University reveals that both factored into the training needs of records and
institutions offer programmes designed specifically information professionals in the Jamaican Civil
for management sciences, humanities/arts, sciences Service. This might be addressed via the
and technology; records management classes (if Government Records and Information Management
available) are offered solely as electives. The CRM9 (G-RIM) Network, which is an informal forum,
(Certified Records Manager) designation by the consisting mainly of a professional grouping of
Institute of Certified Records Managers (ICRM), a public-sector information resource managers, who
subsidiary of ARMA International, while recognized periodically meet with personnel from the Jamaica
by most countries is not required for employment as Archives and Records Department (JARD), and the
a Records Manager. Indeed, most records Government Archivist, (the chair), to discuss matters
practitioners in Jamaica (and the Wider Caribbean related to public service record keeping.
Region) will find the costs associated with pursuing
the programme high, given the rate of exchange It is common knowledge that the records
between local currencies and the US dollar. management field evolved from both the librarian
Therefore most records managers/officers/clerks and archival professions, and has by now, achieved a
have acquired their skills and knowledge whilst on separate professional identity, with its own
the job, through trial and error. community of vendors, educational institutions
offering courses of study, professional
The DLIS at the Mona Campus has sought to address associations/groupings, and certifying bodies. While
this lack of adequate tertiary-level training by records management has only recently been afforded
introducing and making available to the Region both recognition as a ‘respectable’ profession/occupation

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in Jamaica (and to a lesser extent, the Wider classification, inventory/audits, retention scheduling
Caribbean) there have been some positive and disposition (in keeping with the records life
movements towards further recognition. At a recent concept). There is, unfortunately, no training
seminar on ISO 15489, hosted jointly by the available aside from the UWI Certificate in Records
University of the West Indies Archives and Records Management Programme, to teach public sector
Management Programme, the Bureau of Standards, records personnel about strategic information
Jamaica, and the Jamaica Archives and Records management, disaster preparedness, and international
Department, delegates and the organizers of the best practices. This means that their professional
event agreed to move forwards by first adopting this potential is not being maximized in order to create a
international standard as a benchmark for the more professional records and information service to
management of information locally, and secondly by both their organization and the public. Also, this
developing a national standard based on the tenets of lack of training results in disinterest in the field, as
ISO 15489. The ISO15489 standard was developed most records officers below the RIM5 level are often
and based on the groundbreaking Australian unable to move up the salary chain, without access to
Standard, AS 439010, by the ISO Technical the knowledge needed to fulfil the basic requirements
Committee ISO/TC46, Information and for promotion. Indeed, it is unfortunate that the
Documentation, Sub-Committee SC11, records courses/workshops currently being offered
Archives/Records Management. This presents an by the JARD/MIND, are not accredited for
ideal opportunity for the introduction of certain promotion to the higher grade by the Office of the
prerequisites, which must be met before applicants Services Commission. I can only hope that the
can be properly recognized as Records and introduction of both the ISO 15489 standard, which
Information professionals. This could be achieved includes training as a requirement of a good Records
by educational requirements, training and (maybe and Information Program, and the forthcoming
even) certification of professionals. This would Access to Information Act, will introduce more
follow the same strict educational and training comprehensive training in Records and Information
requirements as librarians and archivists undergo. Management, within the Civil Service.

A good way of approaching the problem of uniform


training in Records and Information Management Future Possibilities for Record and Information
would be the delivery of a programme similar to the Managers in the Jamaican Public Service
Management of Public Sector Records (MPSR)
Program, by the London-based, International It is becoming alarmingly evident that records and
Records Management Trust (IRMT). There have information professionals in Jamaica, (and indeed
been complaints that the modules, apart from being worldwide), face the risk of being marginalized by
too expensive (largely due to the exchange rate), other information professionals, such as
were too basic, and focused largely on the Librarianship and Management Information System
Sub-Saharan Region of Africa, but, I believe that a (MIS) professionals. As stated above, Librarianship
similar program ought to be developed for the and Records and Information Management, while
Jamaican Public Service. It would demand related, are two distinct disciplines. One is mainly
significant human, financial and other resources, but concerned with the management of
it would provide an opportunity for candidates for finished/published information, while the other deals
the post of Information Resource Manager to be mainly with the management of working documents,
assessed for competency for such posts. This would reports, correspondence and other general
be similar to the existing secretarial and accounting information, which are usually never published, nor
staff training for the local Public Sector being offered intended for external use by persons outside of the
at MIND, where candidates must complete organization.
successfully a series of modules before being
promoted to higher grades. While the current Records and Information Managers will have no
training in records and information management choice, but to adapt and take on more and more
being offered by JARD/MIND is relatively well additional functions, as the continuing development
defined, it does not extend much beyond: records of new technology takes place. The challenge of

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integrating effectively new technologies, such as criteria, such as an academic base, a shared value
digitising images and moving computer output to system, community endorsement, etc., as in law, and
laser disk - COLD, voice, text and data, and other medicine. Penn (Penn, 1994) argues that Records
media, has become an urgent concern in records and and Information Management is a management
information management. In Jamaica this is being function; as such, it must be gauged against other
recognised largely thanks to service and professional management functions such as personnel (human
organizations like JARMA, LIAJA, G-RIM and resources), finance or procurement, not against
UNESCO. In order to make a positive impact on the medical specializations, such as cardiology,
information needs (or should I say – demands) of the haematology or orthopaedics. It has taken many
nation, records and information professionals and years for most of the established professions to
practitioners, must work cooperatively with achieve genuine professional status. Internationally,
information technology (IT) professionals. A Records and Information Management may have
Records and Information Officer/Manager of the access to a code of ethics, through ARMA
future, may have a multiple role as an archivist, International (and JARMA, locally), and a
historian, librarian, and LAN administrator. In the certification program, through the ICRM, but
recommendations made for the establishment of the practitioners generally lack the skills to assimilate
post of Information Resources Manager (IRM), the and grasp knowledge in an academic discipline.
JARD suggested that the IRM be in charge of the Formally recognized professional education (by
library, registry/information services centre, and the means of a higher degree) according to Webster
reprographics section (copy room). However, some (Webster, 1999), is an important element in
ministries/departments/agencies have also placed the establishing an occupation as a profession, to
Management Information Systems and Information develop and nourish its scholarly base. University
Technology (MIS/IT) Section within this role. This education provides students with much more than
means that at a minimum, the post holder must have practical “how-to-do-it” knowledge – it is designed
a credible knowledge of information technologies to underpin this knowledge with a theoretical base
and imaging systems. Obviously, the collective (i.e. why it is done) and provoke critical inquiries
mastering of these IT skills is indicative of the fact into the nature of the discipline. Furthermore,
that records and information management is an professions strive to take control over the training
essential constituent of imaging, LAN process through the process of accreditation, and by
administration, electronic content management, and developing competency standards. I believe that in
other related computer processes. Records and the local scenario some acknowledgement and
Information Managers (though more in the private encouragement must be made to those public service
sector than in the public service) have recently records and information practitioners, who have
adopted Business Systems Analysis (BSA), as a tool accumulated years of experience in their field, to
to map the relationships between the mission of their move towards professional status, by introducing, a
organization, administrative structure (including Records and Information Management professional
reporting relationships), functions, processes and development training program. This would foster
transactions and the related records that are generated both continuity and interest in the field throughout
over time. The emergence of digital technologies, the service, and also establish room for upward
such as the Internet, e-business tools, and other mobility in the profession.
recent business trends, has heralded the need for a
new breed of information professional and
practitioner. Bibliography

? Barber, Bernard, Some Problems in the


Conclusion Sociology of Professions, Daedelus, vol. 92,
no. 4, 1963;
Records and Information Management field is a ? Bennett, James C., CRM, FAI, ‘Achieving
profession, albeit, not in the traditional sense, as Professional Excellence for a New Century’,
described by Barber (Barber, 1963), but a profession The Information Management Journal – April
nonetheless. The Records and Information 1999, pg.;
Management profession may not possess all the

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? Boyd, Fraser, ‘Do Records Managers ? Penn, Ira A., CRM, CSP, ‘Records
Manage?’, Records Management Quarterly – Management Professionals: Suffering from
April 1994, pg. 14; Self-Inflicted Wounds’, Records Management
? Coulson, Jim, CRM, FAI, ‘Our Professional Quarterly – April 1994, pg. 24;
Responsibility’, Records Management ? Sanders, Robert L., PhD., CRM, ‘Beyond the
Quarterly – April 1993, pg. 20 and October Tools of Automation: Records Management
1998, pg. 8; as a Discipline’, Records Management
? Cox, Robert J., PhD., ‘Employing Records Quarterly – October 1998, pg. 66;
Professionals in the Information Age – A ? Van Albada, Joan, ‘Code of Ethics for
Research Study’, The Information Archivists’, Review of International Affairs,
Management Journal – January 2000; vol. L-LI, No. 1087-88, ISSN 0543-3657,
? Craige, Dawnette, ‘Legal Research and Issues Dec. 1999 – January 2000, pg. 44;
for Information Managers’, Presentation ? Vander Noot, Theodore J., PhD., MA,
made at JARMA Breakfast Seminar – ‘Libraries, Records Management, Data
September 2000; Processing: An Information Handling Field’,
? Duranti, Luciana, ‘The Odyssey of Records Records Management Quarterly – October
Managers – Part 1: From the Dawn of 1998, pg. 22;
Civilization to the Fall of the Roman Empire’, ? Yearwood-Jackson, Shirley, ‘Knowledge
Records Management Quarterly – July 1989, Management and the Information
pg. 3; Professional’, Presentation made at the
? Evans, Donald F., CRM, ‘Cooperation in Jamaica Library Association’s 50th
Information Management’, Records Anniversary Conference on Managing
Management Quarterly – October 1998, pg. Knowledge – November 2000;
32; ? Webster, Berinika M., BA, MLIS, ‘Records
? Haralambos, Michael, and Martin Holborn, Management: From Profession to Scholarly
Sociology: Themes and Perspectives, London, Discipline’, The Information Management
HarperCollins Publishers, ISBN 000 322316 Journal – October 1999, pg. 20;
7; ? Copy of the KPMG Consulting Knowledge
? Horton, Forest W., and Kathleen Lannon, Management Research Report 2000, See
‘Records Management and Information URL: http://www.kpmg.org.com [accessed
Management: Are They Having Fun Together November 27th 2002]
Yet?’, Records Management Quarterly – ? Copy of the Constitution of the Kingston,
October 1984, pg. 12; Jamaica Chapter of the Association of
? Hughes, Tim, ‘Records Management – Future Records Managers and Administrators
Trends’, Presentation made at JARMA (ARMA International);
Annual Conference – June 1999; ? Copy of the Code of Ethics, Library and
? Jones, Robert D., ‘Don’t Sell Records Information Association of Jamaica, See
Management – Give it Away’, Records URL: http://www.ifla.org/faife/ethics/
Management Quarterly – October 1998, pg. art19.htm [accessed December 6th 2002];
36; ? Copy of Code of Professional Responsibility,
? Malhartra, Yogesh, ‘World Wide Web Virtual Association of Records Managers and
Library on Knowledge Management (KM)’, Administrators (ARMA International), See
See URL: http://www.briut.com/km [accessed URL: http://www.arma.org/index.html
November 27th 2002] [accessed December 6th 2002];
? Myburgh, Sue, ‘The Convergence of ? Copy of Code of Ethics, the Institute of
Information Technology and Information Certified Records Manager, See URL:
Management’, The Information Management http://www.icrm.org/index.html [accessed
Journal – April 2000, pg. 4; December 6th 2002];
? Pemberton, J. Michael, PhD., and Lee O. ? The Concise Oxford Dictionary, 10th Edition,
Pendergraft, CRM, ‘Towards a Code of London, Oxford University Press, ISBN 0-19-
Ethics: Social Relevance and the 860287-6;
Professionalization of Records Management’,
Records Management Quarterly – April 1990,
pg. 3 and April 1998, pg. 51;

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Cameroon · Canada · Cayman Islands · Cyprus · Dominica · Fiji · The Gambia · Ghana · Great Britain · Grenada
Guyana · India · Jamaica · Kenya · Kiribati · Lesotho · Malawi · Malaysia · Maldives · Malta · Mauritius · Mozambique
Namibia · Nauru · New Zealand · Nigeria · Pakistan · Papua New Guinea · St Kitts and Nevis · St Lucia · St Vincent and
the Grenadines · Seychelles · Sierra Leone · Singapore · Solomon Islands · South Africa · Sri Lanka · Swaziland
Tanzania · Tonga · Trinidad and Tobago · Tuvalu · Uganda · Vanuatu · Western Samoa · Zambia · Zimbabwe
ACARM Newsletter

Disclaimer Mr. Bryan is an active member of JARMA - the


Jamaican Chapter of the Association of Records
The views expressed in this document are Managers and Administrators (ARMA International),
exclusively mine and do not necessarily reflect the an associate member of LIAJA - the Library and
opinions of my employer the Government of Information Association of Jamaica (formerly the
Jamaica, the Ministry of Foreign Affairs and Foreign Jamaica Library Association JLA), an International
Trade, or the Ministry of Land and Environment. Individual Member of the Association of
Commonwealth Archivists and Records Managers
(ACARM), a member of the Jamaican Foreign Service
Purpose of the Paper Association (JAFSA), and an enlisted member of the
Jamaica Defence Force Coast Guard (National
This paper, which is an expansion on the paper Reserves).
presented as part of the requirements of the
University of the West Indies Certificate in Records The author has also previously been published in
Management Program, will seek to illustrate the both the Caribbean Journal of Public Sector
amount of impact that the Records and Information Management, which is published by the Management
‘Profession’ (and other related information Institute for National Development (MIND), and the
professions) has had on the business sectors of the ACARM Newsletter, which is published by the
Commonwealth Caribbean Region, with specific Association of Commonwealth Archivists and
focus on Jamaica. An attempt will be made to Records Managers (ACARM)
establish whether or not the field of records,
information and document management had now
been given recognition as a true profession either by _________________________
various local industry leaders and/or other
established professionals, e.g.; medical, legal and Endnotes
academic professionals. Much emphasis will be
1
placed on the experience of the records and See: ‘Some Problems in the Sociology of professions’,
information field in the various public sector entities Daedalus (1963)
2
of Jamaica, as the public service has proven to be the This is the officer charged with the responsibility of
managing the overall records and information programme
largest recruiter and employer of the field. within most public sector entities.
3
ISO 9002 is the International Standard on Quality
Management
Author’s Profile 4
ISO 15489 is the International Records Management
Standard. Visit: http://www.iso.ch/iso/en/ISOOnline.fr
Emerson O. Bryan is the Records and Information ontpage
5
Manager of the Ministry of Land and Environment See Act No. 21-2002 (Access to Information Act, 2002)
6
(Office of the Prime Minister). Prior to this, he The title of this person may be as diverse as the many
worked as a Records Officer in both the Information institutions within the public service, but would function as
both a Records manager and a Chief Librarian.
Systems and Records Unit and the Human Resource 7
This is a Public Service Classification: Office and Public
Management Department of the Ministry of Foreign Service/Clerical and Regulatory Group. This group was
Affairs and Foreign Trade. Mr. Bryan has benefited abolished in 2001.
from various courses, seminars, lectures and training 8
This is a Public Service Classification: Public
sessions in records, document and information Information and Documentation Group/Records and
management. He is a graduate of the University of Information Series.
9
the West Indies Certificate in Records Management The Certified Records Management program
Programme and is currently in pursuit of his encompasses the following six (6) modules: 1-
Baccalaureate at the University of the West Indies, Management principles and program organization; 2-
Records generation and control; 3- Active records retrieval;
Mona, majoring in Library and Information Studies 4- Records disposition and protection; 5- Technology of
and minoring in International Relations. In addition, records management; and 6- Case Studies – practical
He has also pursued studies in Public Administration, applications of Records Management knowledge.
also at the University of the West Indies and 10
See Australian Records Management Standard - AS
Computer Science at the University of Technology, 4390: Records Management – Parts 1-6: Standards
Jamaica. Australia, 1996.

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