Assessment Test

Presentation & Communication Skills

Saturday 9th January 2015
SKANS Institute of Chartered Accountancy Peshawar
Allowed Time: 1.5 Hrs.

Max Marks: 20

Instructor: Naheed Haq

Students Name:

Group:____________________

Students Signature:

Instructions:
Switch Off your mobile phones.
Borrowing of stationary and other items is strictly prohibited
Attempt All Questions
Understanding questions is the part of the examination

Q1. Choose the best choice. (06)

1. Communication is a non-stop______________.
(A) Paper

(B) process

(C) program

(D) plan

(C) rough

(D) short

2. Communication is a part of ________ skills.

(A) Soft

(B) hard

3. The _______________ is the person who transmits the message.

(A) Receiver

(B) driver

(C) sender

(D) cleaner

4. _____________ is the person who notices and decodes and attaches some meaning to a message.
(A) Receiver

(B) driver

(C) sender

(D) cleaner

5. Message is any signal that triggers the response of a _________

(A) Receiver

(B) driver

(C) sender

(D) cleaner

(C) food

(D) back

6. The response to a senders message is called _________

(A) Food bank

(B) feedback

7. ___________ context refers to the relationship between the sender and the receiver
(A) Social

(B) physical

(C) cultural

(D) chronological

8. ___________ context refers to the similarity of backgrounds between the sender and the receiver.
(A) Physical

(B) social

(C) chronological

(D) cultural

9. _________ refers to all these factors that disrupt the communication.

(A) Nonsense

(B) noise

(C) nowhere

(D) nobody

10. Environmental barriers are the same as ______ noise.

A) Physiological

(B) psychological

(C) physical

(D) sociological

11. Our dress code is an example of _____________ communication.

(A) Verbal

(B) nonverbal

(C) written

(D) spoken

12. Communication strengthens _______ & ______________ relationship is an organization.

(A) employer-father

(B) employer-employer

(C) mother-employer

(D) mother-child

Q2. Answer the questions related to the interview skills. (04)

1. The interviewer says, Tell me about yourself. Which of these is the best answer?
a) I was born in Oregon and moved to the East Coast with my family when I was twelve. After
graduating from high school, I attended college and worked a couple of part-time jobs.
b) I enjoy helping people and this drives my desire to master the art of fundraising. I have been
volunteering with American Red Cross for the past two years and have learned many useful
skills about organizing fundraisers. I think my experiences have prepared me to be a great
Fundraising Coordinator.
c) Im a pretty outgoing person with an open personality. I love meeting other people and
visiting new places. One of my favorite things to do is spend time with friends. I also like to
travel. Last summer, I took a trip to Europe with a couple of buddies. We had a great time.

2. Youre asked a really difficult question. You dont know the answer off the top of your
head, so you:
a) Answer, Thats a tough question. Im really not sure.
b) Say the first thing that comes to mind.
c) Take a deep breath and think of an answer while paraphrasing the question.
3. Which of the following is okay to do at an interview?
a) Ask the employer questions
b) Answer your cellphone
c) Be a few minutes late
4. Youre asked what your biggest weakness is. How do you answer?
a) I can sometimes be disorganized. I have been trying to become more organized by creating a
calendar for myself and categorizing things in folders. So far, these methods seem to be
working.
b) Honestly, I dont really have one.
c) Im a perfectionist. As a result, I often work very hard, perhaps even too hard. Im usually at
the office for more hours than the average employee.
5. Which of these things should you bring to an interview?
a) Copies of your resume
b) A list of references
c) Both a and b
6. How early should you arrive to the interview?
a) 30 minutes
b) 10 minutes
c) 1 minute
7. Your interviewer asks you what you think about your previous boss. You didnt get along
with your previous boss. You answer:
a) He was a good leader and really kept the team focused and on-task.
b) He was alright, but we werent that close.
c) We didnt exactly get along because he made a lot of impossible demands and was constantly
on the phone.

8. The secretary who greets you prior to your interview:

a) Is only being friendly because its his job.
b) Is the person you should go to if your interviewer is a few minutes late, if you need a cup of
water, or if you think the room is too cold.
c) Will probably be asked his opinion of you by the employer after you leave.
Q3. Answer the following questions about cover letter. (04)
1

What belongs in the heading of a cover letter?

Ans.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
2

Imagine you are writing a cover letter to Mrs. Jane Kelly. How do you key the
salutation/greeting?

Ans.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
3

If you do not know the name of the person to whom you are writing, what do you do?
Ans.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

What should be included in the first paragraph of a cover letter?

Ans.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

5.

What should you include in the second paragraph of your cover letter?

Ans.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
6.

True or False? If you have a lot of details that you want to include in the second
(middle) paragraph, you can separate it into two paragraphs so that the total number of
paragraphs would be four.

Ans.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
7.

What should you write in the last paragraph of your cover letter?

Ans.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
8. What should be included in the closing part of the letter?
Ans.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Q4.a What do you know about a CV? Circle the correct answer (03)
1. A CV is a document with information about you.

(True / False)

2. You use a CV to get a job.

(True / False)

3. You should put your photo on your CV.

(True / False)

4. Your CV should be 3 or 4 pages long.

(True / False)

5. Its OK to have mistakes (spelling, grammar) on your CV.

(True / False)

6. All information on your CV must be in full sentences.

(True / False)

b. Parts of Nisas CV (03)

Nisa Thaoto is a nurse from Thailand.
Look at the details from her CV (a-f), and write them under the right heading in her CV.
1. Personal details
2. Education and qualifications
3. Work experience
4. Skills
5. Interests
6. References
a. Date of birth: 30 April 1992
b. 2011-2012 nurse at Bumrungrad International Hospital, Bangkok
c. I enjoy football and played for the womens team at school.
d. Languages: Thai (fluent); English (elementary). UK driving license
e. 2010-2011 Boromarajonani College of Nursing, Bangkok (Thailand). Diploma in Nursing
f. Mr. Mark Hargreaves, ESOL lecturer, Beechen College.,