A Case Study on
Organizational Culture
of PHCOLO
A COURSE REQUIREMENT
ORGANIZATIONAL COMMUNICATION
MEMBERS:
ABARRACOSO, Armel
GERONIMO, Naomi
ROGIO, Aryan Jay
PROFESSOR:
Prof. Anne C. Camit
TH201
/2015
COMPANY PROFILE
B. Vision
To build and sustain key relationships by ensuring the balance of corporate investments,
operational excellence, and long-term corporate sustainability with customer satisfaction and
well-being as verified by contract renewals (repeated sales), new sales and a network-effect
via word-of-mouth advertising
C. Company Tagline
PHCOLO is simply communication infrastructure you can build on. . . create on. . .
rely on. . . affordably.
D. Company History
In 1989, the young scion of a fiercely independent Philippine broadcast & radio station,
GMA Network, was compelled by the darkness of Post Martial Law to reach for a light. "The
economy was in shatters, the Cory Administration faced coup after coup . . . and I could not get
a business phone line. . ." Mrs. Duavit said. "I had to do something."
PHCOLO Inc. was founded by Judith Duavit Vazquez, an acknowledged visionary in the
Philippines ICT space. In 1995, she laid the first fiber in the nations Central Business District
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Establishment
CARRIER HUB
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PHCOLO Meet-Me-Room
It provides unparalleled opportunity for you to gain direct one-hop access to the
Philippine carriers international gateways and national network hubs via fiber or copper, thus
creates high-speed carrier, links redundancy & dependable last mile connectivity.
The nature of the company is infrastructure by providing its customers a variety of colocation
options:
vault. Each vault is supplied circuit breaker, fire suppression & biometric systems
Data centre-grade office space from 1, 500 sq. feet to 8, 500 sq. feet
Tower Colocation PHCOLO offers last mile and wireless distribution capabilities
through spot location services at the Tower of Power (T-O-P)
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Every company has their own shared activities that are exclusive to them. PHCOLO, Inc.
has rites and rituals conducted then and now. In our interview with Mr. Astudillo of PHCOLO,
we have learned about the routinary activities they practice inside their company to inculcate the
corporate values in their employees. The company is very generous to its employees. Some of
the rites and rituals they practice are Christmas parties, summer outings, Employee of the Year
Award Program, pahanda to the birthday celebrant and other activities related to the
company. Aside from the following, the company also conducts weekly meetings and annual
team buildings that can help the employees develop both their soft and hard skills that are assets
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The symbol of PHCOLO is none other than The Peak Towers where the company
resided by the time of its construction became a trademark. Mr. Astudillo revealed to us the
meaning behind The Peak is The People who Effectively Apply Knowledge which during 1995
is the tallest building in the Makati Business District with over 45 floors.
Meanwhile, PHCOLO, short for Philippine Colocation, is the pioneer of premiere
telecom cross-connection facility in providing last-mile infrastructure to leading carriers and
internet service provider in the country.
The logo embodies the company identity in its pursuit of quality. In order to do that, the
employees must own an observing and inquiring mind. They must be eager to apply their
knowledge fearlessly and tirelessly. They must be attentive to customer needs to be always the
best they can be.
H. SPACE/OFFICE LAYOUT
Located at The Peak Towers, PHCOLOs engineering office is found at 15th floor of the
building. From the lobby up to the office, we can already see the simple yet elegant interior
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FLOW OF INFORMATION
The flow of information present in the
department are both upward and downward communication.
May alam ka (ako) na di nila alam
You (I) know things that they dont know
The first statement proves that downward and
Ngayon, kailangan
mo rin silang turuan
kung ano yung di pa
nila alam . . para
malaman nila kung
ano pa ang
upward communication are present in the company because Mr. Astudillo himself talks to his
subordinates during their weekly meetings. For example, the downward communication can be
seen when he gives instructions every meeting on what his employees will do regarding clients
concerns and equipment maintenance. This is a downward communication because his goal is to
influence or direct his staffs on how to improve their service.
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CHANNEL OF COMMUNICATION
does not take a lot of his time and it allows him to get an immediate feedback. And because of
this, he could also react instantly.
Even before the interview started, we noticed that some employees in the office were
having a conversation with Mr. Astudillo about certain matters. This gave us an indication on
what channel Mr. Astudillo uses.
However, Mr. Astudillo uses a letter or memo in some cases.Kapag sulat, susulat lang
ako kapag meron silang ano. . ah meron silang kaso kasi kailangan nilang i-receive yun. .
He shared to us the steps if an employee violates certain policies or, with just cause, in
terminating employees.
MANAGEMENT THEORY
Madalas ako sumabay sa
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MOTIVATION STRATEGIES
to increase the bonus of his staffs. These monetary rewards keep the staffs to remain focused in
increasing their performance. And since they dont often have the time to bond with each other,
to praise ones good performance, middle managers like Mr. Astudillo uses bonus to notify their
staffs that they are appreciating their efforts.
GOODWILL
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ANALYSIS
Looking back at our experience at PHCOLO, we have observed that theres little
interaction between staff to staff as well as manager to staff due to their fast-pace-workingenvironment unless its break time.
In the morning, at around 7:20 a.m., Mr. Astudillo will ask someone from his staff to lead
the Morning Prayer for their guidance, Prayers will help us to condition ourselves before
facing tedious tasks waiting for us in every day. - said Mr. Astudillo. Then, at exactly 7:30
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Dito kasi,
masyadong
mabilis ang
pacing. Tiyaka
APPENDICES
INTERVIEW TRANSCRPIT
INTERVIEW TRANSCRPIT
Interviewee: Engr. Albert Astudillo
Head of Engineering Office
Naomi: Good morning, sir! I am Naomi C. Geronimo.
Aryan: Im Aryan Jay P. Rogio.
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Pictures
The following pictures show the members of the group while conducting the interview with Mr.
Astudillo:
Photo caption:
Photo caption:
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Photos
the dining area of engineering office and conference room (from left to right)
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taken at
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References
http://www.phcolo.com/
http://smallbusiness.chron.com/management-theories-concepts-workplace-17693.html
http://www.slideshare.net/katwinah/motivation-communication
https://ph.linkedin.com/pub/judith-duavit-vazquez/4/b63/35b
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