1. The aim of lean production is to do more with less, therefore reducing the quantity of resources used. Using less labour, materials, space and time. 2. The principles that are important in the pursuit of lean production are: -Waste minimization -First time right -Flexibility -Continuous improvement -Supply chain management 3. Kaizen is a practice of continuous improvement and it believes that big results come from many small changes accumulated over time encouraging the idea of continuous improvement and relies upon staff participation. 4.Just-In-time is a method of lean production as goods are only produced when needed and delivered in the customer immediately, eliminating the need for storage, which is costly and wasteful. 5. Kanban is a system to prevent duplication, excess production and defects should be recognized at each stage of the process. 6. Andon is an important method of lean production because it allows control of mechanical and production processes. The benefit of it includes bringing instant attention to production processes as they arise and it encourage workers and supervisors to resolve quality and safety issues immediately. 7. Cradle to Cradle refers to a sustainable model of production based on natural processes, thus benefitting the environment. Incorporating the idea of recycling or re-using. 8. Quality is the standard of something as measured against other tings of a similar kind. 9. Quality is largely determined during production since it allows to maintain loalty, reduce complaints cost, lengthens the life-cycle of products and can reduce promotional costs. 10. Quality control is the most popular method of quality management, it involves sampling products at the end and during production, employing people to test products and extreme testing. 11. Quality assurance differ from quality control as it involves
setting standards throughout and organization, involving quality of
raw materials, production quality, delivery system and customer service including after sales. 12. Quality management ensures that an organization, product or service is consistent. 13. Quality circle is a group of employees who meet regularly to consider ways of resolving problems and improving production in their organization. 14. The advantages of benchmarking are:
Lower labor costs
Improving product quality, from taking products from
competitors and analyze them
Improving its functions, operations, products and services may
enjoy increase in sales and profits. The disadvantages of benchmarketing are:
It remains inadequate to measure the overall effectiveness
Does not consider the circumstances under which competitors attained such standards. Anger of complacency and arrogance.
the
15. Total Quality Management is based on the principle that every
member of staff must be committed to maintaining high standards of work in every aspect of a companys operations. 16. The purpose of national and international quality standards is to ensure that products and services are safe, reliable and of good quality.