Santa Barbara, Calif. ─ February 11, 2008 ─ Network Hardware Resale (NHR), the
leading provider of pre-owned and new networking equipment, today announced
another year of record growth, reinforced by a continuing expansion into new and
existing international markets. Revenues for 2007 were $176.7 million, surpassing the
projected goal of $170 million and representing 28 percent year-over-year growth.
NHR’s stellar financial performance also contributed to positive EBITDA for the 32nd
consecutive quarter. The company continues to lead the secondary market for pre-
owned networking equipment, including routers, switches, access servers and IP
telephony equipment from leading manufacturers such as Cisco, Extreme, Foundry and
Juniper. As an alternate source for refurbished network gear, NHR continues to gain
customer traction with its standard one-year warranty, stellar support, adoption of
industry best practices as well as savings of up to 90 percent off OEM list prices.
According to Mike Sheldon, president and CEO of NHR, the company’s impressive
record of sustained growth is fueled by its expanding global reach, extensive product
inventory and constant focus on service. “Many people assume that success in the
secondary market requires only low prices, but responsiveness, flexibility and service set
NHR apart as a single, trusted source for a wide range of networking needs,” he says.
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NHR Announces Record Revenue Growth for 2007 Page 2 of 2
“That’s why we inventory an average of $100 million in legacy and current products for
same-day order fulfillment while investing in industry certifications for sales and
technical staff.”
Last month, NHR extended its customer support capabilities by unveiling an innovative
maintenance alternative that provides substantial savings over traditional OEM
contracts. The new service, called NetSure™, provides around-the-clock support by a
team of Cisco-certified technicians for customized coverage of network core as well as
distribution and access layers. In related news, NHR also announced that its entire
global sales force has passed the Cisco Sales Expert exam, resulting in full CSE
certification to ensure the highest levels of proficient, responsive service and support.
All these success factors were supported solidly by a poll of 400 NHR customers
surveyed in late 2007. Nearly 90 percent of the respondents cited responsiveness, rapid
equipment delivery, product availability and savings over OEM pricing as the main
factors that drove their NHR purchases. Nearly 80 percent use gear purchased from
NHR in production network environments while making purchases from NHR up to 10
times a year. Nearly 40 percent of the respondents expressed interest in finding more
affordable, flexible technical services for remote offices and edge routers.
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