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Register Number :
Name of the Candidate :

6 4 7 7
M.B.A. DEGREE EXAMINATION, 2011
( FIRST YEAR )
( PAPER - I )

110. PRINCIPLES OF MANAGEMENT

( Common with M.B.A. Three years Programme )
December ]

[ Time : 3 Hours
Maximum : 75 Marks
SECTION A

( 5 3 = 15 )

Answer any FIVE questions.

ALL questions carry equal marks.
1. Write short notes on :
(a) List the functions of management.
(b) Define MBO in planning.
(c) Why informal organization is needed?

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2
(d) What do you understand by the term span
of management?
(e) Distinguish Authority and Power.
(f) Define the term Planning premises.
(g) Differentiate Effectiveness and Efficiency.
(h) Define Top management.
SECTION B

( 3 10 = 30 )

Answer any THREE questions.

ALL questions carry equal marks.
2. Explain the importance of planning in the
present Indian business environment.
3. What do you mean by departmentation? Discuss
about the different strategies adopted in
departmentation.
4. Explain the Maslows hierarchy of needs and tell
about peoples needs?
5. Explain the barriers of communication.

( 1 15 = 15 )

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4
SECTION D ( 1 15 = 15 )
( Compulsory )
11. Case Analysis:
Managing by objectives is nothing new here
said Commissioner Henry A, Bishop of the
Metropolis police department. We have
always had important objectives towards which
everyone in my department strives. Our job is
to maintain law and order, firmly but fairly, to
protect human lives and property and to be the
conscience and spirit of the general welfare of
the millions of people who called our city home.
All of the officers in this department know the
objectives and know that they must work
towards them. If they do not, they will be
replaced. I recognize that in a manufacturing

5
Questions:
(a) I s C o m m i s s i o n e r B i s h o p e n g a g i n g
in managing by objectives? What if
anything is missing?
(b) W h a t w o u l d
Commissioner?

you

suggest

the

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concern, you can measure objective by profits,

sales, costs and product output. We cant, of
course, do that for we are a service operation.
But this does not mean that we are not managing
by objective, ask anyone in my department.

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6. Explain the principles of co-ordination. As a

manager, how will you achieve effective
co-ordination through various approaches?
7. Examine the factors determining delegation of
authority.

( 3 10 = 30 )

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SECTION C

( 1 15 = 15 )

Answer any ONE question.

8. List and explain the principles of management
according to Hendry Fayol.
9. Define delegation. What are the steps involved
in the process of delegation?
10. Critically evaluate any three motivational
theories.

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