Al Kharama Street
Abu Dhabi, UAE
Mobile No.: +971502649982
E-mail: jasmin.costillas@yahoo.com
CAREER OBJECTIVE
To continuously aim for a career growth in a progressive environment by seeking and
securing a position that would enhance my professional abilities complementing my skills
and interests and providing me with upward mobility, personal initiative and greater
responsibility.
QUALIFICATIONS
More than 7 years working abroad; 4 years in the field of procurement in OIL &
GAS with winning bidding tender and 3 years in the field of rental and sales in
construction area and other civil industry.
WORK EXPERIENCES
Hire Desk Controller 11 September 2011 - present
Instant Access for Sales & Rental of Construction Equipment LLC
Mussafah, Abu Dhabi, UAE
Duties and Responsibilities:
Managing sales related activity of the company and supporting the field sales team.
Handling a high volume of customer enquiries whilst providing a high quality of
service to each caller.
Maintaining and developing relationships with existing customers in person and via
telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for new
business.
Negotiating on price, costs, delivery and specifications with buyers and site contact.
Build and maintain good customer relationship by providing an efficient, customer
focused service.
Maintain accurate data storage systems, both manual and electronic, enabling
prompt and easy retrieval of data.
Carry out daily operations of handling walk-in customers, responding to incoming emails and phone enquiries.
Prepare hire desk quotations and purchase quotations to customers and ensure all
data entry into the hire system is done in a correct and efficient manner.
Arrange equipment movement to and from the customers site, workshop and or
field in an efficient and safe manner.
Ensures all paperwork is correctly prepared for the entire rental of equipment and
to process all ERP documentation required to keep the rental operation running in a
smooth and efficient way.
To verify customer accounts are within credit limits and monitor customers credit
application forms.
Handles Enterprise Asset Management (EAM) system for Instant Access which
focuses on records of machine breakdowns and maintenance.
Keeping records and schedule of machines third party inspection (TPI) and ensures
all machines certificates is not expired to meet safety requirements.
Handles company annual petty cash fund.
Prepare the department in the annual Internal Quality Audit and ISO certification.
Prepares monthly invoices for clients submission, monthly time sheet for manual
and non-manual employees.
Prepares statement of account and assists company collection representative in
following up customers with regards to their outstanding payment.
Prepares service agreements, office correspondence, generate/send reports and
other administrative duties.
Reporting to Operations Manager on weekly operational status of equipment
movements and status of payment collections in weekly and monthly basis.
Liaise with other departments such as HR, Admin and FAD with regards to
employees needs and assistance required.
Representative in BIG 5 exhibitions participated by the company.
Prepares a competitive proposal for big tenders/contracts, and prepares bid bond,
performance bond and all related documents to OIL and Gas companies.
Handles prequalification and registration of company to clients online application.
Handling Three Years contract agreement and ensuring contracts are adhered to.
Receives enquiries from clients and determining the customer requirements,
reviewing specifications.
Search for suppliers/manufacturers/products as per client's requirements.
Prepares proposal/quotations for submission on clients closing dates.
Prepares purchase orders to the supplier.
Coordinate on suppliers delivery of materials to the forwarder.
Check material receipts received from US forwarder.
EDUCATIONAL ATTAINMENT
Bachelor of Science in Accountancy (1999-2003)
Saint Joseph College
Maasin City, Southern Leyte, Philippines
PERSONAL INFORMATION
Nationality
: Filipino
Date of Birth
: 03 April 1982
Status
: Single
Visa Status
: Employment
With valid UAE Driving License