MANAJEMEN
Pendekatan
prosedur
Kumpulan dari
prosedur-prosedur
yang mempunyai
tujuan tertentu
Pendekatan
komponen
Kumpulan dari
komponen yang saling
berhubungan satu
dengan yang lainnya
membentuk satu
kesatuan untuk
mencapai tujuan
tertentu
Karakteristik Sistem
Batas
sistem
Sub
sistem
Sub
sistem
Penghubung
sistem
Sub
sistem
Sub
sistem
Lingkungan luar
Figure 1.3
Several subsystems make up this corporate accounting system.
6
Informasi:
Information
Data
Processing
Salesperson: J. Jones
Sales Territory: Western
Region Current Sales: 147
Units = $147,000
- to context
- to subject
4. Just sufficient
5. Worth its cost
Information Systems
An information system(IS) is typically considered to be a
set of interrelated elements or components that
collect(input), manipulate(processes), and disseminate
(output) data and information and provide a feedback
mechanism to meet an objective.
Komponen-Komponen Dasar SI
16
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IT VERSUS IS
Information Technology (IT):
IT Vs IS
INFORMATION
TECHNOLOGY
Inventory
System
Hardware
Software
Databases
Networks
Other related
components
Payroll
System
INFORMATION
SYSTEMS
Marketing
System
Customer
Service
System
Era jejaring
Pertengahan 1980-an
Era informasi
1970-an 1980-an
Era operasional
Era
akuntansi
Pertengahan 1990-an
1960-an 1970-an
Expanding Roles of IS
1. Data Processing: 1950s-1960s
2. Management Reporting: 1960s-1970s
3. Decision support: 1970s-1980s
4. Strategic and End User Support: 1980s-1990s
5. Global Internetworking: 1990s-2000s
Classification of IS
Information Systems
Operations Support
System
Transaction
processing
systems
Process
control
systems
Office
automation
systems
Management
Support System
Management
information
systems
Decision
support
systems
Executive
information
systems
Other categories :
a) Expert systems : Expert Systems are knowledge-based
systems that provides expert advice and act as expert
consultants to the users
b) End user computing systems : End user computing
systems support the direct, hands on use of computers by
end users for operational and managerial applications
c) Business information systems : Business
information systems support the operational and
managerial applications of the basic business functions of
a firm
d) Strategic information systems : Strategic
information systems provide a firm which strategic
products, services, and capabilities for competitive
advantage
Mendukung
berbagai
strategi untuk
keunggulan
kompetitif
Mendukung pengambilan
Keputusan dalam bisnis
Senior
management
Middle management
Scientists &
knowledge workers
Operational management
Production & service workers
Data workers
Informasi
pemecahan
masalah
Informasi
pengarahan
perhatian
Informasi
pengumpula
n data
Tipe Informasi
Informasi
pemecahan
masalah
Informasi
pengarahan
perhatian
Informasi
Pengumpulan data
Level atas
Level menengah
Level bawah
Terperinci dan
Kurang padat
Luas informasi
Luas
Fokus pada
masalah tertentu
Frekuensi informasi
Rutin
Skedul informasi
Tidak terstruktur
Waktu informasi
Informasi prediksi
Informasi historis
Akses informasi
On-line
Sumber informasi
Eksternal
perusahaan
Internal perusahaan
Pendekatan Kontemporer SI
Pendekatan teknis
Ilmu
komputer
Ilmu
manajemen
Psikologi
SIM
Operation
research
Sosiologi
Ekonomi
Pendekatan perilaku
Pendekatan teknis :
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developed
How to find out about new technology
Knowledge category
Example
Why
Need for IS
competitive advantage
problem solving
Decision making
What
Fundamental terms
CPU
DBMS
IP address
Essential Technologies
IS types
CRM
ERP
DSS
Methodologies
data modeling
Systems development
Security management
Technology frameworks
How
IS as Discipline
IS is an interdisciplinary field influenced by
Computer Science, Political Science,
Psychology, Operations Research,
Linguistics, Sociology, and Organizational
Theory.
Challenges
1. Workforce downsizing
2. Information overload
3. Employee mistrust
4. Difficult to built
5. Security breaches
Opportunities
1.
2.
3.
4.
5.
Information Systems
Why Do People Need Information?
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Systems thinking
Creates a framework for problem solving and decision making.
Keeps managers focused on overall goals and operations of
business.
43
Synergy
45
Knowledge Workers
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Consumer Privacy
Organizations collect (and sometimes sell) huge amounts
of data on individuals.
Employee Privacy
IT supports remote monitoring of employees, violating
privacy and creating stress.
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Freedom of Speech
IT Professionalism
Social Inequality
Less than 20% of the worlds population have ever used a PC; less than 3%
have Internet access.
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THE END
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