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PROJECT TITLE

[Document title]
SUBMITTED TO: DR. SIDDHARTH VARMA

SUBMITTED
SUBMITTED
TO: BY:
DR. SIDDHARTH VARMA
NEHA SINGH BHATI (14PGDM097)
(14PGDM102)

PALLAK

JOSHI

SHRIRAM R (14PGDM113)
(14PGDM126)

VAISHALI

SETHI

GROUP 6

PGDM 14-16

ACKNOWLEDGEMENTS
We are eternally grateful to our Project Management Professor, Dr. Siddharth
Varma, who helped us with the topics and without whose constant support and
supervision, this project report could never have seen the light of the day. He
helped us understand some important terminologies and details and also guided us
through each stage of this project.
(Group 6)

CONTENTS
INTRODUCTION TO THE COMPANY....................................................................................................3
SCOPE STATEMENT.................................................................................................................................4
BUSINESS ENVIRONMENT OF HDB FINANCIALS.............................................................................5
BRIEF THEORY BEHIND THE ASPECT OF PROJECT MANAGEMENT BEING STUDIED..............6
DESCRIPTION OF HOW THE PARTICULAR ASPECT WAS HANDLED BY THE COMPANY..........7
CRITICAL ANALYSIS OF THE SITUATION...........................................................................................8
PROBLEMS BEING FACED BY HDB FINANCIALS.........................................................................8
THINGS HFS WAS DOING RIGHT......................................................................................................8
THINGS HFS WAS DOING WRONG...................................................................................................8
POSSIBLE IMPROVEMENTS..............................................................................................................8
SUGGESTIONS FOR IMPROVEMENT...................................................................................................9
DIFFICULTIES FORESEEN IN IMPLEMENTING THESE SUGGESTIONS.......................................10
CONCLUSION.........................................................................................................................................11
REFERENCES..........................................................................................................................................12

INTRODUCTION TO THE COMPANY

SCOPE STATEMENT
GOAL OF THE PROJECT
To study the project carried out by HDB Financial Services Ltd for its Central Operations branch
located in Hyderabad, for reducing the turnaround time for processing of loan files and
documents

OBJECTIVES OF THE PROJECT

To study the rational of the project.

To study the various activities carried out during the project conducted by HDBFS.

To study and analyze the issues faced by HDB during this project.

To study the constraints and restrictions of the project done in HDBFS.

DELIVERABLES OF THE PROJECT

A project report on HDB Financial Services which studies reduction of turnaround time of
certain processes

DETAILED DESCRIPTION OF PROJECT

Phase 1: To evaluate various projects that can be studied and deciding upon a project.

Phase 2: Exploratory research to understand the organization, working environment and the
project.

Phase 3: Interaction with the Project Manager Mr. Karthik Krishnan V, to understand the
various facets of the project under study and to get an in depth understanding of the same.

Phase 4: Critical analysis of how the project was handled based on the information collected
in the exploratory and primary research using the concepts of Project Management.

Phase 5: Identifying the challenges and problems faced, and accordingly providing feasible
recommendations and suggestions for improvement. Also, understanding the difficulties
foreseen in implementation of these suggestions.

Phase 6: Documentation of the report and final presentation.

SCHEDULE OF ACTIVITIES
The activities of the project are scheduled as follows:

BUDGET

FORESEEABLE CONSTRAINTS

The analysis would be constrained by the amount of information provided by the company.
Some confidential information may not be communicated to us and there may be little scope
for finding out if such information existed

Time may be a constraint for the team members

Scheduling meetings and interviews with the relevant authorities may make some of the
activities to take longer than their intended durations

Inaccurate estimate of costs in budget.

Since the location of this project is Hyderabad, we cannot personally go and check the details
and thus depend on the information provided by the Project Manager.

ASSUMPTIONS
The following assumptions have been made at the start of the project:

The company officials would provide us with authentic information regarding their project.

The data related to budget is allowed to be disclosed and will be shared by us without any
major hassles.

The information shared by all the people queried is true to the best of their knowledge

The stakeholders and the event officials will have enough time to discuss with us regarding
our queries and doubts.

RESPONSIBILITIES OF THE TEAM MEMBERS

Working as a team, all the members have some joint and individual responsibilities. A few of the
same are listed below:

Wholeheartedly participate in all the discussions relating to the project

Take interest in the project related activities and meetings

Make appointments with the concerned authorities in the organization and schedule and
conduct meetings to get relevant information so as to execute our project

Ensure that all the deliverables are as per the specifications and on schedule

Ensure that all the work happens within the time and cost constraints

BOUNDARIES OF THE PROJECT

Analysis of the companys project would be based on the information communicated by

them. No information over and above what is communicated to us may be used for
understanding of the companys project

The project under study encompasses only for the project conducted in Hyderabad COPS.

WORK BREAKDOWN STRUCTURE

S.No
.
1.0

Description
STUDY THE PROJECT CONDUCTED BY HDBFS
1.1

Deciding projects

1.2

Interaction with project manager and stakeholders

1.2.1

Fixing the appointment with manager

1.2.2

Preparing the questions to be asked

1.2.3

Conducting the interview

1.2.3.1 Vising the project manager in the Delhi office
1.2.3.1.1

Preparing transcript of the interview

1.2.3.2 Telephonic interview with the Hyderabad office manager

1.2.3.2.1
1.2.4
1.3

Recording the interview

Collecting other relevant information from other stakeholders

Analysis
1.3.1

Understanding the need of the HDBFS project

1.3.1.1 Develop the business case

1.3.2

Detailing the scope of the HDBFS project

1.3.3

Understanding the existing process

1.3.3.1 Interacting with various department heads
1.3.3.2 Studying their past quality reports

1.3.4
1.4

Analyzing the final outcome of the HDBFS project

Recommendation
1.4.1

Identify scope for improvements

1.4.1.1 Match with similar projects and industry practices
1.4.1.2 Study feasibility of industry practices in HDBFS

1.4.2
1.5

Final suggestions and recommendation

Documentation
1.5.1

Report preparation

1.5.2

Presentation

BUSINESS ENVIRONMENT OF HDB FINANCIALS

Business environment The combination of internal and external factors that influence a
companys operating situation. The business environment typically includes factors like

1. Clients and Suppliers

2. Competition and Owners
3. Improvements in Technology
4. Laws and Government activities
5. Social and Economic Trends

The above factors are primarily classified into Internal and External factors

Internal Factors
1. Human Resources People remain the most valuable asset to the company who are
professionally managed by Senior Management with rich experience with a policy of
building strong teams of talented professionals
2. Physical Assets - This includes Office equipment, Furniture, Computers, Immovable
property and other assets.
3. Financial Resources Funds (Internal and external)
4. Technological Capabilities Software and System development, Maintenance

External Factors
1. Clients and Suppliers Retail Investors, Small and Medium size corporations, Individuals
2. Competition and Owners Medium Size banks, Housing Finance companies, Life and
General Insurance companies
3. Social and Economic Trends The economic trend is challenging in the short term while
offering great value for the future (Long Term)

BRIEF THEORY BEHIND THE ASPECT OF PROJECT

MANAGEMENT BEING STUDIED

DESCRIPTION OF HOW THE PARTICULAR ASPECT

WAS HANDLED BY THE COMPANY

CRITICAL ANALYSIS OF THE SITUATION

PROBLEMS BEING FACED BY HDB FINANCIALS

THINGS HFS WAS DOING RIGHT

THINGS HFS WAS DOING WRONG

POSSIBLE IMPROVEMENTS

SUGGESTIONS FOR IMPROVEMENT

DIFFICULTIES FORESEEN
THESE SUGGESTIONS

IN

IMPLEMENTING

CONCLUSION

REFERENCES