The N&W Metro AOD Service includes the

following partner organisations. Your treatment

could be provided by any one of these partner
agencies or other AOD treatment providers
close to you.

The number for the north and

west metropolitan region intake
is 1800 700 514 (freecall).

We acknowledge the
traditional custodians of
Australia and we welcome all
Aboriginal and Torres Strait
Islander people to our service.

Further information regarding

treatment services in other areas
can be found by contacting 24hr
DirectLine on 1800 888 236.

A guide for people wanting to access

alcohol & other drugs treatment

North & West Metro Alcohol

& Other Drugs (AOD) Service

What we provide

UnitingCare ReGen and Odyssey House

Victoria are working in partnership
with a range of community local health
and welfare organisations to deliver
treatment services across North and
West metropolitan Melbourne.

Intake and Assessment a centralised service to

coordinate peoples needs and entry into treatment
services

Each Victorian area has its own telephone number.

The number for the north and west metropolitan
region is 1800 700 514 (freecall).

Care & Recovery Co-ordination a broad support

service for people with more complex needs

Further information regarding treatment services

in other areas can be found by contacting
24hr DirectLine on 1800 888 236.

Counselling including a range of individual

services and group programs

Nillumbik

Moreland
Banyule
Brimbank Moonee
Darebin
Valley

Wyndham

Maribyrnong Yarra
Melbourne
Hobsons
Bay
Inner North Melbourne

North Melbourne
North Western Melbourne
South Western Melbourne

Inner North Melbourne: in.intake@nwmetroaod.org.au

North Melbourne:

We will help you decide if our

services are right for you

Referral access to a range of other AOD and

community support services
Eligibility

We can organise
a personal
assessment

or

If not, we will help

connect you with
other services

Assessment*

The assessment* will help us to plan

your treatment options with you

Other services

Whittlesea

Melton

Call 1800 700 514 (freecall)

Non-Residential Withdrawal supporting people to

undertake withdrawal at home or as an outpatient

Our Intake staff will help identify your individual

needs and which services will provide the most
suitable support.

Hume

What to expect from our services

n.intake@nwmetroaod.org.au

North West Melbourne: nw.intake@nwmetroaod.org.au

South West Melbourne: sw.intake@nwmetroaod.org.au

UnitingCare ReGen and Odyssey House Victoria

provide a range of other services to support
individuals and families affected by AOD use.
These services include:
Youth counselling

Treatment & Support

Together we will work towards

your recovery goals

Residential withdrawal
Residential rehabilitation

For information about other ReGen and

Odyssey services, see our websites below,
or call our Intake team on 1800 700 514
(freecall).
www.regen.org.au
www.odyssey.org.au

Your family can be involved if you wish

* People aged 16-21 can choose to be

seen by either a youth or an adult service
With your consent we will share your
information with those involved in
your care
Your information will be kept on
one electronic shared record