Try making eye contact with hostile motorists is poor advice for
avoiding "road rage".
The study of communication through body movement is called kinesics.
Jamal is leaning back with open arms as he talks to the other members of
his study group. He is most likely feeling relaxed with his peers.
In terms of postural cues, a forward lean is most likely to indicate Positive
attitude.
Statement about interpersonal touching of friends is NOT true
Men very often touch female friends on the hips.
Interpreting touch does NOT depend on attitude.
Paralanguage includes all vocal cues other than the content of the
verbal message itself.
Content of message is NOT considered an aspect of paralanguage.
Loud vocalization is most likely to convey Anger.
Anna is speaking rapidly to Steve as she asks him out to lunch. Her
paralanguage most likely conveys nervousness in this situation.
Martin speaks slowly as he gives his answers in an oral examination for a
masters degree in psychology. His paralanguage most likely conveys
uncertainty in this situation.
Conventions for conveying emotion in email communication include use of
emoticons./ use of capitalized letters to indicate emphasis/
interpretation of capitalized letters as shouting.
As an indicator of lying, lack of eye contact is not a reliable index of
deceptive intent.
Long pauses before speaking is NOT associated with lying.
Deception on the part of another person may be signaled by giving short
answers.
Neural activity in the brain is NOT monitored by a polygraph.
Emotion detector is the most accurate description of the polygraph
machine.
Polygraph results are objective in nature is NOT a problem in
interpreting the results of a polygraph test.
Age is NOT a variable of nonverbal sensitivity.
statement about gender differences in nonverbal communication is
accurate? Women are better encoders and decoders than men.
Dwayne seemed more aware when friends were fearful and offered
assistance more often than others. It is likely that Dwayne has a high
sensitivity to decoding facial expressions.
Chapter 8 Interpersonal Communication
Objective 3 Toward More Effective Communication
Select an obscure topic is likely to be LEAST effective in initiating a
conversation with a stranger.
Steps for making effective small talk include introduce yourself/
comment on the surroundings/ keep the conversation ball rolling.
The voluntary act of verbally communicating your personal information to
another person is called self-disclosure.
Self-disclosure can aid adjustment by reducing stress.
Betty has low self-esteem. Her friend urged Betty to join Facebook to
help her form connections with others. What is most likely to happen?
Betty's self-disclosure will be too high in negativity and lead to
undesired reactions.
Aaron is just getting to know Debbie. He is more likely to disclose his
parents' divorce when he was 10.
Emotional of self-disclosure is most likely to lead to feelings of intimacy
between individuals.
Once relationships are well established, self-disclosure tends to taper off.
When relationships are in distress, self-disclosure patterns decrease in
breadth and depth.
Which of the following statements about self-disclosure is NOT true?
Japanese and Chinese are less open about their status than U.S.
males.
In the beginning stages of a relationship with a person of the same sex,
women typically disclose more than men.
Research findings on gender and self-disclosure indicate that in an
other-gender relationship, self-disclosure is relatively equal for men
and for women.
Assuming a body posture with arms and legs crossed is NOT likely to
promote effective listening.
Active listening consists of both paying careful attention and mindful
processing.
To be an effective listener, you need to pay attention to nonverbal
signals.
Otis, the union president, has explained to the CEO that he is flexible and
willing to modify his position. He is using a key principle in dealing
constructively with conflict.
Youre the boss. You have a relatively minor conflict with a subordinate. An
effective way to manage this situation is to try to set the difference in
status aside.
In order to deal constructively with an interpersonal conflict, one should limit
complaints to the present situation.
Use general statements about the other person's personality is NOT
good advice for promoting constructive conflict resolution.