JANICE LEE JUVRUD

973-291-4600
West Milford, NJ

janice@meridian-group.org
www.linkedin.com/in/janicejuvrud

PATIENT AND FAMILY CENTERED CARE ADVISOR

Company Culture Consultant successfully co-creates cultures to support organizational goals. Effective at
building relationships to support parallel concerns of individuals and organizations. Compassionate, empathic
communicator including inquiry and deep listening skills. As sole caregiver and patient advocate for family
member for eleven years, acquired critical insights to the patient experience and the complexity of hospital
systems. Dedicated to the ongoing development of patient and family centered care in health care settings.
Member of Patient Family Advisory Council, New York Presbyterian Hospital.

CORE QUALIFICATIONS
Company Culture Change
Employee Engagement

Executive Coaching
Leadership Development

Change Management
Group Facilitation

SELECTED ACCOMPLISHMENTS

Received three Excellence Awards for design and delivery of leadership module for 50 hospital
executives to prepare for Leadership Institute. Training successfully prepared executives to facilitate
controversial discussions resulting in gaining critical input from leadership team and identifying critical
priorities for the organization.
Coached CEO and leadership team of bio tech start-up. Organization was at risk of losing IPO and FDA
approval. CEOs leadership style developed from controlling to collaborative resulting in the successful
restructure of executive team and meeting deadlines.
Coached Executive Director and senior team of institute to develop core leadership skills. This
revitalized team was awarded $1.2 million funding which had previously been at risk.
Transformed four autonomous, underperforming Learning & Development district offices into the first
Corporate Education Department for California State Automobile Association. Managers of this 6,000
person organization reported transfer of training to their staff dramatically improved customer service.

PROFESSIONAL EXPERIENCE
Company Culture Consultant
Program Developer County of Bergen
Organization Development Consultant
Company Culture Consultant

Meridian Group LLC - West Milford,

Department of Human Services - Hackensack, NJ
California State Automobile Association - San Francisco, CA
Meridian Group - Berkeley, CA

PROFESSIONAL DEVELOPMENT
Member of The Beryl Institute which is dedicated to improving the patient experience
defined as the sum of all interactions, shaped by an organization's culture, that influence patient
perceptions across the continuum of care.
Certified Executive Coach, Professional School of Psychology - CA
Master of Arts, Management, Organizational Change and Leadership, JFK University - CA

VOLUNTEER WORK
Member of Patient/Family/Faculty Program, New York Presbyterian Hospital
Member of New Jersey Sharing Network