BSE Limited
"Exchange Plaza",
Bandra Kurla Complex, Bandra (E)
Mumbai - 400 051.
Symbol :HGS
Dear Sirs,
Sub: Revised Press Release
Ref : Press Release HGS Website-as-a-Channel Optimizes Customer Experience
We are enclosing a revised Press Release being issued by the Company on the above referred
mater.
Requestyou to kindly replace the Press Release submitted earlier today and disseminate the
revised Press Release.
Regret the inconvenience caused.
'Thanking you,
Yours truly,
For Hinduja Global Solutions Limited
?p
Makarand
.
ewal
Company Secretary
Encl : a/a.
Regd. Oflice: Hinduja Global Solutions Limited. Hindrlja House, 17 I, Dr. Annie Besant Road, Worli, Mumbai - 400 0 1 8, India. T: 9 1-22-2496 0707, F: 9 1-22-2497 4208
Corporate Oflice: HGS House, No. 6 14, Vajpayee Nagar, Bornmanahalli, Hosur Road, Bangalore - 560 068, India. T: 9 1-80-2573 2620, F: 9 1-80-2573 1592, W w.tearnhgs.com
Corporate Identity Number. L92 199MH 1995PLC084610
PRESS RELEASE
PRESS RELEASE
With the vast majority of customer engagements beginning online, over a variety of devices and
channels, the entire customer experience needs to be rethought, said Chris Lord, Head of
Global Growth, Strategy and Marketing at HGS. Getting the first customer engagement
touchpoint right by empowering consumers to find and connect with the answer they are seeking
is critical. Our goal with Website-as-a-Channel is to ensure consumers get the right answer fast
while driving business results with an amazing CX.