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CONNECT ERC, IS and LIBRARY NEWSLETTER - Issue 3, May 2010 As from 19 April 2010
CONNECT
ERC, IS and LIBRARY NEWSLETTER - Issue 3, May 2010
As from 19 April 2010 the LRC will be open 24/7.
This will be welcome news for those with looming assign-
ment deadlines or who want some extra study time.
During semester time the LRC will still be staffed from 9am to
9pm Monday to Friday and from 9am to 5pm at the weekend.
Outwith these times however you will be able to carry on us-
ing the LRC for study and self-service.
For your safety there will be a few restrictions on where you can go during unstaffed hours. You will have full
access to the open area and the 80+ terminals in front of the LRC Service Desk. The Academic Reserve room
(1-162) will also be open so that you can access the Short Loan collection and the 17 Quiet Study spaces.
None of the other rooms will be accessible. And whilst you may visit the east end of the LRC to collect books
from the shelves, you must bring them back to the LRC Service Desk area to read them.
Access to the LRC is by smartcard. If you do not have your smartcard you will not be able to access the facili-
ties (as required by Fire Regulations).
Any items that require to be issued by staff will not be able to be borrowed during unstaffed hours – e.g. DVDs,
items on hold or inter-library loans. However, we are in the process of implementing a new Library Manage-
ment System which should enable us to extend the services available during unstaffed hours. Vending ma-
chines will also be appearing soon in the LRC to give you access to cold drinks and snacks.
Please let us know what you think of this innovation. You can send an email to LRCHelp@qmu.ac.uk or com-
plete a “You said, we said” comments slip (available from the Suggestions Box on top of the Service Desk).
CONNECT ERC, IS and LIBRARY NEWSLETTER - Issue 3, May 2010 As from 19 April 2010

Terminal shutdowns power substantial savings

Terminal shutdowns power substantial savings

QMU has been able to achieve sig-

nificant savings in energy usage by

programming thin client terminals

to shutdown automatically at night.

Each terminal uses approximately 15 watts of power every hour that it is powered on. Assuming that it is turned off for around 13 hours overnight, this works out to a saving of 71.175 kilowatt hours each year for each terminal.

For every 100 terminals that are powered off in this way, QMU will be able to reduce annual CO2 emis- sions by over 3,784kg. This equates to around 1,033kg of carbon or the equivalent of 10,000 miles in the typical family car. (http://is.gd/bqVFc)

The associated financial savings will vary, depend- ing on the cost of electricity at the time of billing.

CONNECT ERC, IS and LIBRARY NEWSLETTER - Issue 3, May 2010 As from 19 April 2010
Voice Activated Directory

Voice Activated Directory

IS are in the process of testing the latest version of the Voice Activat- ed Directory (VAD), and hope to be able to roll this out as a replace-

 

ment to the existing service in the near future.

The major enhancement of this version is the abil- ity to cancel a transfer if the VAD misinterprets your request – background noise, poor call quality and noise on the line can occasionally result in a transfer to the wrong place or person; this new feature ena- bles you to say “Cancel” if this occurs, at which point you can either repeat the request or transfer to the Operator by dialling “0”.

The VAD is an application developed by Nuance, who are a leading provider of speech and imaging solutions for business and consumers around the world – they also develop Dragon Naturally Speak- ing, a well known Speech Recognition application for PCs and mobile devices.

Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land

Did you know …?

That QMU is now part of the gov- ernment-led Procurement Scot- land group http://is.gd/bABEK? This lets us

benefit from centrally negotiated contracts for the supply of IT hardware and other

equipment, which will make the items we

need to buy much cheaper than before.

Did you know …?

That Information Services offers

a dedicated procurement service

Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land

for all IT-related hardware, software and

related items? For advice and quotes contact itpurchasing@qmu.ac.uk with your requirements.

Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land
Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land
1000th deposit in eResearch The repository team is delighted to announce that the 1000th de- posit

1000th deposit in eResearch

The repository team is delighted to announce that the 1000th de- posit in eResearch was reached in January. The open access arti- cle was co-authored by Rebecca Horn, a researcher from QMU’s Institute for International Health and Development. Horn, Rebecca and Charters, Simon and Vahidy, Saleem (2009) The

victim-witness experience in the Special Court for Sierra Leone. Inter- national Review of Victimology, Vol. 15. pp. 277-298. ISSN 0269-7580

http://is.gd/bABOt.

As Rebecca is currently working in Sri Lanka, Barbara McPake (Direc- tor of the Institute for International Health and Development) accepted a bottle of champagne on her behalf.

  • Business Intelligence Enhancement Project

Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land
Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land

Business Intelligence (BI) is the gathering of cross-organisational data in order to acquire the understanding necessary to drive informed strategic and tactical business decision-making. It employs a range of information technologies that enable business users to store, retrieve and analyse data in an accessible way.

QMU’s BI Enhancement Project is using the data from QMU’s core cor- porate systems to generate comprehensive integrated management in- formation which is then presented out via the Business Objects reporting tool. More information on this key strategic project can be viewed here:

http://is.gd/bqVCE. In addition to gathering requirements, report develop- ment and the provision of a central repository of corporate management information reports, we are undertaking a training exercise empowering

key staff to undertake a significant proportion of routine report-writing

themselves.

The Project is steered by a cross-institutional BI Project Board, chaired by Rosalyn Marshall, VP (Resources and Development) with project work being managed by IS and undertaken by our BI Coordinator, Ranjit Nagubandi. Please do not hesitate to contact Ranjit (RNagubandi@qmu.ac.uk) or Evelyn Marshall (EMarshall@qmu.ac.uk) if you would like any further information regarding any of the above.

Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land
YouthWire http://is.gd/bqVzZ The YouthWire application is a student-based platform for ena- bling access to educational and

YouthWire

http://is.gd/bqVzZ

The YouthWire application is a student-based platform for ena- bling access to educational and social resources, the latest stu- dent news, offers and opportuni- ties. Queen Margaret University is trialling the application this se- mester and if successful, will use it permanently. For this phase, the Learning Resource Centre and the Students' Union will be delivering up-to-date information on the services they offer and news and events.

Did you know …? That QMU is now part of the gov- ernment-led Procurement Scot- land

Replacement of Reference Manager

The LRC currently provides the Reference Manager application to all staff and students to manage their bibliographic references and to inte- grate with Microsoft Word for the production of reference lists in docu- ments.

As a result of perceived shortcomings in this product, a project has been undertaken to investigate other available applications to see whether any cost savings and enhanced features can be found. The initial phase of research has now completed and three possible alternatives have been highlighted for further investigation:

• Mendeley • RefWorks • Zotero
• Mendeley
• RefWorks
• Zotero
Replacement of Reference Manager The LRC currently provides the Reference Manager application to all staff and
Replacement of Reference Manager The LRC currently provides the Reference Manager application to all staff and

Get more information on these alternatives here: http://is.gd/bqVwV

Are you one of the 5016? So far this year the Liaison Serv- ices team have

Are you one of the 5016?

So far this year the Liaison Serv- ices team have delivered over 480 hours to an audience of over 5016 staff and students. Our sessions cover all of the electronic resourc- es, journals and books, how to use traditional print resources, and soft- ware such as Reference Manager.

Keep an eye open for our workshop timetable on the LRC website http:// is.gd/bABK2 or ask your tutor if you have a session scheduled with us. If not then you can always come and see us at the subject enquiries point at the LRC Service Desk.

Are you one of the 5016? So far this year the Liaison Serv- ices team have

Did you know…?

Are you one of the 5016? So far this year the Liaison Serv- ices team have

.… That you can access more than 130

databases, 8000 full text electronic jour- nals, over 5000 titles of additional full text

material such as market research reports,

company reports and profiles etc and over 44,000 electronic books.

Did you know…?

…. That the LRC staff have over

Are you one of the 5016? So far this year the Liaison Serv- ices team have

220 years of QMU service between them!

Our congratulations and thanks for all his

hard work go to David Oliver, User Servic-

es Manager, who reached 25 years service on 1st April 2010.

Are you one of the 5016? So far this year the Liaison Serv- ices team have
Are you one of the 5016? So far this year the Liaison Serv- ices team have

Growth of the Scottish Higher Education Digital Library (SHEDL)

Are you one of the 5016? So far this year the Liaison Serv- ices team have

The LRC is pleased to report that, following successful negotiations by representatives of SHEDL, three new publishers have joined the Scottish Higher Education Digital Library this year. They are Oxford University Press, Edinburgh University Press and Berg Publishing and between them provide full text access back to 1996, where available, for 288 titles.

Six publishers now provide material under SHEDL agreements with con- tent from the American Chemical Society, Springer and Cambridge Uni- versity Press being available since 2009. In total there are now 1876 titles available through SHEDL.

Are you one of the 5016? So far this year the Liaison Serv- ices team have

The SHEDL consortium consists of all 19 HEIs in Scotland and has a business model that all institutions should get the same access and at costs not exceeding their existing spend with the publishers selected. If an institution doesn’t have any subscriptions with a selected publisher then their access to content is free of charge, for example QMU does not pay for access to the material from the American Chemical Society.

First year usage statistics show an increase of 41.3% for 2009 compared to 2008 across the consortium. For QMU our usage in 2009 for Springer increased by 82.5%, for Cambridge University Press by 33% and for the American Chemical Society by 100% as previously we did not have ac- cess to their content.

The titles are all listed on our A to Z of electronic journals web page at:

http://is.gd/bqVHk

Are you one of the 5016? So far this year the Liaison Serv- ices team have
Are you one of the 5016? So far this year the Liaison Serv- ices team have

QMU shortlisted for two awards

Are you one of the 5016? So far this year the Liaison Serv- ices team have

We have been shortlisted in two categories in the prestigious Times Higher Education Lead- ership and Management Awards 2010 which recognise outstanding achievement in higher education.

QMU has been selected as finalists in the Outstanding ICT Team category for its work in using technology to

support staff, students and researchers within the university and as a major component of the new campus de- velopment.

QMU has also been shortlisted for an award in the ICT Initiative of the Year category for the QMU smartcard project. The smartcard is a multi-purpose card originally developed to provide security and access control, cash- less purchasing and visual identification as the student matriculation and staff ID card. Following further develop- ment the card can now also be used for library borrowing, print, copy and scanning, parking, gym membership and cashless purchasing in all outlets across the university, including the Students’ Union.

  • Systems integration for improved efficiency

IS are currently working on a number of projects aimed at improving

efficiency throughout QMU.

Systems integration for improved efficiency IS are currently working on a number of projects aimed

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The Accommodation eBusiness project will implement a new online application and contract generation facility for the student accommodation. This will streamline the application

process for students, as well as provide savings in staff time, printing and postage costs. Find out more here:

http://is.gd/bqVyH

A number of enhancements are also planned for the ISIS student records system.

IPP – Following the successful launch last year of an online application process for taught postgraduate courses, it is hope to replicate this for online direct entrant undergraduate applications. It is planned that the new facility will go live later this spring. This will be followed by a staged implementation of online enquiries, enabling QMU better to manage and monitor all contact with prospective students, thus offering an improved experience for all concerned.

Online Module Selection for Postgraduate Students - Online Module Selection is being developed to link ISIS with Timetabling, thereby allowing students to select modules in advance of or as part of online matriculation.

  • Searching for journal articles…?

Systems integration for improved efficiency IS are currently working on a number of projects aimed

The ‘subject resources’ pages on the LRC website are a good starting point for journal article searches. These pages pool together useful and key databases for different subjects. Start by selecting the subject page that suits the subject you are researching or the course that you are studying on. The databases listed can be searched by keyword, or phrase, and are powerful research tools providing references to journal articles based on the search criteria you provide. Use the da- tabase descriptions to choose the best database for your search. If you need help with choosing the best database for your search or with searching these resources ask at the Subject Enquiries point at the LRC Service Desk or sign up for an LRC workshop (see http://is.gd/

Systems integration for improved efficiency IS are currently working on a number of projects aimed

bABK2).

  • UCISA Award for Excellence

For the second year running, we have been awarded “Highly Com- mended” in the UCISA Award for Excellence for our smartcard project. For a university of our size, being Highly Commended twice in a row is a major achieve- ment.

Sponsored by Eduserv, the 2009 award was won by Canterbury Christ Church University.

For the second year running, we have been awarded “Highly Com- mended” in the UCISA Award
For the second year running, we have been awarded “Highly Com- mended” in the UCISA Award
Systems integration for improved efficiency IS are currently working on a number of projects aimed

Got a question?

The librarians at Subject Enquiries have, so far this year, answered nearly 1000 questions.

If you’ve got an information question –

for example, you need to find good quality

references for your essays, or are not sure how to use one of the LRC’s resources (iLink, CINAHL, Emerald, Reference Manager etc.) or need help with referencing, or accessing an online journal or book – then the librarian at the Subject Enquiries point of the LRC Service Desk can help.

Got a question? The librarians at Subject Enquiries have, so far this year, answered nearly 1000

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Systems integration for improved efficiency IS are currently working on a number of projects aimed