University of Northern Colorado

EBI Recreation Service Assessment

Survey Results
Spring 2014

INTRODUCTION

Since 1994, EBI MAP-Works has been dedicated to improving retention, student success, and the
quality of the college student experience. We have empowered over 1,500 college and
universities to impact student development, learning, retention and satisfaction through the MAPWorks student success and retention platforms, and through national benchmarking
assessments for accreditation and continuous improvement. MAP-Works' retention effectiveness
is grounded in theory, research and statistical methods. EBI Benchmarking Assessment programs
are rooted in accreditation and professional standards and in principles of continuous
improvements. MAP-Works and the EBI Benchmarking Assessments are the essential foundation
of an effective assessment and student success initiative.
The Student Affairs Assessment Suite offers ten different nationally-benchmarked assessments,
allowing you to compare the performance of different departments on campus, while providing
their directors with descriptive and prescriptive information on where to focus resources to have
the greatest impact on their programs.
The Campus Recreation Department at the University of Northern Colorado conducted an
assessment of its services, programs, and facilities from Monday, February 10, 2014 through
Sunday, March 9, 2014. The EBI Recreation Services Assessment tool was utilized to acquire
feedback from a portion of the student population.
With the assistance of the University Assessment Office, Campus Recreation created a random
sample of 3,500 students.
At the conclusion of the assessment period, Campus Recreation received a total of 579
respondents for a response rate of 16.5%.

DEMOGRAPHICS
D001. Participant Characteristics - What is your gender?
% of
Total
31.3
181
%
68.5
396
%
1
0.2%
0
0.0%
N
Male
Female
Transgender
Other

% =
99.8%
Resp
N

578

D002. Participant Characteristics - How old are you?

% of
Total
39
6.7%
51.1
296
%
24.5
142
%
49
8.5%
31
5.4%
13
2.3%
8
1.4%
1
0.2%
N
18 years old or younger
19 to 21 years old
22 to 24 years old
25 to 30 years old
31 to 40 years old
41 to 50 years old
51 to 60 years old
Over 60 years old

% =
100.0%
Resp
N

579

D003. Participant Characteristics - What is your ethnicity?

% of
Total
17.0
98
%
83.0
478
%
N
Hispanic or Latino
Not Hispanic or Latino

% =
99.5%
Resp
N

576

MR004. Participant Characteristics - What is your race? (choose all that apply)
% of
Total
20
3.4%
26
4.4%
24
4.0%
9
1.5%
86.7
517
%
N
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White

D005. Participant Characteristics - Race/Ethnicity (reporting only)

% of
Total
16.9
98
%
10
1.7%
23
4.0%
16
2.8%
2
0.4%
73.9
428
%
1
0.2%
1
0.2%
N
Hispanic (regardless of race)
American Indian/Alaska Native/First Nation
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Two or more races
Race and ethnicity unknown

% =
100.0%
Resp
N

579

D006. Participant Characteristics - Are you a citizen/permanent resident of this country?

% of
Total
97.8
564
%
13
2.3%
N
Yes
No

D007. Participant Characteristics - Which best describes your sexual orientation?

% =
99.7%
Resp
N

577

% of
Total
90.3
519
%
22
3.8%
14
2.4%
4
0.7%
8
1.4%
8
1.4%
N

Heterosexual or straight
Bisexual
Gay or lesbian
Unsure or questioning
Prefer not to answer
Other (please specify other)

% =
99.3%
Resp
N

575

D008. Participant Characteristics - Where do you currently live?

% of
Total
18.0
104
%
29
5.0%
6
1.0%
15.2
88
%
59.1
342
%
10
1.7%
N
On-campus residence hall
On-campus apartment
Fraternity/sorority housing
Off-campus with family
Off-campus not with family
Other housing

% =
100.0%
Resp
N

579

D009. Participant Characteristics - Did you transfer to this institution this academic year?
% of
Total
10.6
61
%
89.4
516
%
N
Yes
No

D010. Participant Characteristics - What is your class standing?

% =
99.7%
Resp
N

577

% of
Total
14.2
82
%
14.9
86
%
29.4
170
%
31.3
181
%
10.0
58
%
2
0.4%
N

Freshman/First-Year
Sophomore
Junior
Senior
Graduate/Professional Student
Non-Degree or Other

% =
100.0%
Resp
N

579

D011. Participant Characteristics - Which area best represents your primary intended major/program?

% of
Total
0.9%

0.0%

22

3.8%

N
I have not chosen a major yet
Agriculture (i.e. Plant and Soil Sciences, Animal
Studies, Natural Resources, Parks, etc.)
Biological Sciences (i.e. Biomedical, Botany,
Biology, Physiology, etc.)
Business (i.e. Management, Marketing, Accounting,
etc.)
Communications (i.e. Journalism, Communications,
Public Relations, Media Studies, etc.)
Computer and Information Sciences
Education (i.e. Elementary Education, Special
Education, Physical Education, etc.)
Engineering and Technology (i.e. Electrical,
Mechanical, Eng Technology, Construction, etc.)
Family and Consumer Sciences (i.e. Nutrition,
Fashion/Interior Design, Human Development,
Family Studies, Hotel/Restaurant Management, etc.)
Health Professions (i.e. Nursing, Physical Therapy,
Pre-Med, Occupational Therapy, Health/Fitness, etc.)
Humanities (i.e. Foreign Languages, Literature,
Linguistics, Gender Studies, Philosophy, Religious
studies, English, History, etc.)
Math, Physical Sciences (i.e. Mathematics, Physics,
Chemistry, Geology, Geography, etc.)
Professional (i.e. Architecture, Legal, etc.)
Social Sciences (i.e. Psychology, Economics, Political
Science, Sociology, Social Work, etc.)
Visual and Performing Arts (i.e. Dance, Theatre,
Music, Art, etc.)
Other (please specify other):

D012. Participant Characteristics - What is your current enrollment status?

66

11.4
%

35

6.0%

0.5%
18.3
%

106
1

0.2%

20

3.5%

126

21.8
%

25

4.3%

20

3.5%

0.4%
14.3
%

83
32

5.5%

33

5.7%

% =
100.0%
Resp
N

579

% of
Total
94.0
544
%
35
6.0%
N

Full-time student
Part-time student

% =
100.0%
Resp
N

579

D013. Participant Characteristics - In an average week, how many hours do you spend working for pay on-campus?
% of
Total
73.7
423
%
53
9.2%
12.9
74
%
13
2.3%
8
1.4%
3
0.5%
N
None
1 to 10 hours
11 to 20 hours
21 to 30 hours
31 to 40 hours
More than 40 hours

% =
99.1%
Resp
N

574

D014. Participant Characteristics - In an average week, how many hours do you spend working for pay off-campus?

% of
Total
44.7
257
%
13.0
75
%
17.7
102
%
13.7
79
%
46
8.0%
16
2.8%
N

None
1 to 10 hours
11 to 20 hours
21 to 30 hours
31 to 40 hours
More than 40 hours

% =
99.3%
Resp
N

575

D015. Participant Characteristics - In an average week, how many hours do you spend studying/out-of-class school
work (e.g., homework, practice time, lab time, studying)?
% of
Total
5
0.9%
19.4
112
%
42.2
244
%
23.2
134
%
57
9.9%
26
4.5%

% =
99.8%
Resp

% of
Total
37.5
217
%
30.8
178
%
20.4
118
%
49
8.5%
14
2.4%
2
0.4%

% =
99.8%
Resp

N
None
1 to 5 hours
6 to 10 hours
11 to 20 hours
21 to 30 hours
More than 30 hours

578

D016. Participant Characteristics - What is your cumulative GPA (4.00 scale)?

N
GPA of 3.50 or higher
GPA of 3.00 to 3.49
GPA of 2.50 to 2.99
GPA of 2.00 to 2.49
GPA less than 2.00
Other than a 4.00 scale

D017. Participant Characteristics - Are you a NCAA/NAIA student athlete at this institution?

578

% of
Total
19
3.3%
96.7
560
%
N

Yes
No

% =
100.0%
Resp
N

579

D018. Participant Characteristics - Did this institution's recreation services/facilities influence your decision to enroll
at this institution?
% of
Total
66.7
384
%
29.3
169
%
23
4.0%
N
Not at all
Somewhat
Definitely

% =
99.5%
Resp
N

576

D019. Prior Experience with Fitness - Prior to using the Student Recreation Center, which best represents the
fitness/health center you used most?
% of
Total
12.1
70
%
18.7
108
%
15.7
91
%
36.5
211
%
13
2.3%
12
2.1%
53
9.2%
20
3.5%
N
Never used a fitness/health center
High school center
Community centers like YMCA
Commercial gyms/health clubs like Planet Fitness, 24
Hour Fitness, CrossFit
Fitness/health center at a military base
Yoga studio
Another college/university health center
Other (Please Specify Below)

% =
99.8%
Resp
N

D020. Prior Experience with Fitness - Do you currently have a membership at another fitness center in the area?

578

% of
Total
12.7
73
%
87.3
502
%
N

Yes
No

% =
99.3%
Resp
N

575

LA021. If you do have a membership at a local fitness center, please list the fitness center: (N=74)
24 Hour Fitness = 10
Work Out West = 10
Conditioning Spa = 7
Miramont Fitness = 5
CrossFit = 4
Lifetime Fitness = 4

FINDINGS
D022. Activities and Programs - Which best describes how you learn about Recreation Services' upcoming activities
and programs?
% of
Total
18.9
109
%
23.3
134
%
14.8
85
%
25
4.3%
1
0.2%
4
0.7%
14.8
85
%
1
0.2%
21.2
122
%
10
1.7%
N
From a friend
Email
Recreation Services webpage
Facebook
Twitter
Yard signs
Fliers/brochures
Text message
I don't know about their activities/programs
Other (Please specify below)

% =
99.5%
Resp
N

576

D023. Activities and Programs - What is the best way for the Recreation Services to notify you of upcoming activities
and programs?
% of
Total
13.6
79
%
54.1
313
%
35
6.0%
11.7
68
%
12
2.1%
6
1.0%
35
6.0%
29
5.0%
2
0.4%
N
Signs in the Student Recreation Center
Email
Recreation Services webpage
Facebook
Twitter
Yard signs
Fliers/brochures
Text message
Other (Please specify below)

% =
100.0%
Resp
N

579

D024. Student Recreation Center - Have you visited the Student Recreation Center this academic year?
% of
Total
85.5
495
%
14.5
84
%
N
Yes
No

% =
100.0%
Resp
N

579

D025. Not Visited the Student Recreation Center - Which best represents why you don't visit the Student Recreation
Center?

I am not physically able to use the Student Recreation

Center
I don't know what the Student Recreation Center
offers
The Student Recreation Center is not open during
times that are convenient
Student Recreation Center activities are not available
during times that are convenient
The Student Recreation Center does not have
convenient parking
The Student Recreation Center is not in my traffic
pattern
I'm not at the institution this term (e.g., online
student, study abroad, internship, etc.)
Other (Specify Below)

% of
Total

6.2%

14

4.9%

9.9%

6.2%

14
20

17.3
%

11

% =
14.0%
Resp
=

81

13.6
%
17.3
%
24.7
%

LA026. In your own words, please tell us why you haven't used the Student Recreation Center this term: (N=62)
Distance/Location = 24
Busy Schedule = 17
Other Gym/Home = 9
Not Aware = 8
CRC Hours = 6
LA027. What program or service would motivate you to visit the Student Recreation Center: (N=53)
No Suggestion = 14
Instructional Program = 9
Services Already Provided = 9
More of Current Services = 6
Hours = 5

MR028. Visits the Student Recreation Center - Which days of the week do you use the Student Recreation Center?
(choose all that apply)
N
Monday

341

Tuesday

300

Wednesday

350

Thursday

296

Friday

306

Saturday

196

Sunday

172

% of
Total
17.4
%
15.3
%
17.9
%
15.1
%
15.6
%
10.0
%
8.8%

D029. Visits the Student Recreation Center - What time of day do you prefer to visit the Student Recreation Center?

% of
Total
10.5
51
%
16.6
81
%
12.3
60
%
19.5
95
%
27.3
133
%
13.8
67
%
N

Early mornings (before 8 a.m.)

Mornings (8 a.m. to 11 a.m.)
Lunch (11 a.m. to 2 p.m.)
Afternoons (2 p.m. to 5 p.m.)
Evenings (5 p.m. to 8 p.m.)
Late evenings (after 8 p.m.)

% =
84.1%
Resp
N

487

D030. Visits the Student Recreation Center - In the past month, how many times did you utilize the Student Recreation
Center?
% of
Total
11.9
58
%
15.3
75
%
40
8.2%
39.7
194
%
25.0
122
%
N
Once
Two or three times
Once a week
Two or three times a week
Every day or nearly every day

PRB4zq+CtdA=

% =
84.5%
Resp
N

489

Q031. Publicizes Activities/Programs and Promotes Campus - How satisfied

N = 479
are you with the extent to which the Student Recreation Center: Publicizes
Std
= 1.42
activities/programs (e.g., fitness programs, special events)
Dev

Mean = 4.89

Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q032. Publicizes Activities/Programs and Promotes Campus - How satisfied

N = 479
are you with the extent to which the Student Recreation Center: Promotes a Std
= 1.46
sense of community on campus
Dev

Mean = 4.94

Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q033. Publicizes Activities/Programs and Promotes Campus - How satisfied

N = 473
are you with the extent to which the Student Recreation Center: Provides
Std
= 1.34
activities/programs of interest to you
Dev

Mean = 5.28

Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q034. Student Recreation Center Environment - To what extent is the

Student Recreation Center: A place where you feel welcome

N = 486
Std
= 1.48
Dev

Mean = 5.48

N = 482
Std
= 1.17
Dev

Mean = 5.97

N = 484
Std
= 1.43
Dev

Mean = 5.71

N = 481
Std
= 1.36
Dev

Mean = 5.55

N = 470
Std
= 1.34
Dev

Mean = 5.48

N = 486
Std
= 1.39
Dev

Mean = 5.76

N = 488
Std
= 0.96
Dev

Mean = 6.23

N = 475
Std
= 1.07
Dev

Mean = 6.12

N = 469
Std
= 1.12
Dev

Mean = 6.06

N = 477
Std
= 1.06
Dev

Mean = 6.13

N = 482
Std
= 1.30
Dev

Mean = 5.75

Scale: (1) Not at all,(2),(3),(4) Moderately,(5),(6),(7) Extremely,Not applicable

Q035. Student Recreation Center Environment - To what extent is the

Student Recreation Center: A student-oriented facility
Scale: (1) Not at all,(2),(3),(4) Moderately,(5),(6),(7) Extremely,Not applicable

Q036. Student Recreation Center Environment - To what extent is the

Student Recreation Center: Open convenient hours
Scale: (1) Not at all,(2),(3),(4) Moderately,(5),(6),(7) Extremely,Not applicable

Q037. Student Recreation Center Staff - To what extent are the Student
Recreation Center staff: Available to assist you
Scale: (1) Not at all,(2),(3),(4) Moderately,(5),(6),(7) Extremely,Not applicable

Q038. Student Recreation Center Staff - To what extent are the Student
Recreation Center staff: Knowledgeable
Scale: (1) Not at all,(2),(3),(4) Moderately,(5),(6),(7) Extremely,Not applicable

Q039. Student Recreation Center Staff - To what extent are the Student
Recreation Center staff: Friendly
Scale: (1) Not at all,(2),(3),(4) Moderately,(5),(6),(7) Extremely,Not applicable

Q040. Student Recreation Center Cleanliness - Regarding the Student

Recreation Center, how satisfied are you with the cleanliness of: Entrances
Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q041. Student Recreation Center Cleanliness - Regarding the Student

Recreation Center, how satisfied are you with the cleanliness of: Restrooms
Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q042. Student Recreation Center Cleanliness - Regarding the Student

Recreation Center, how satisfied are you with the cleanliness of: Locker
rooms
Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q043. Student Recreation Center Cleanliness - Regarding the Student

Recreation Center, how satisfied are you with the cleanliness of:
Workout/fitness rooms
Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable

Q044. Student Recreation Center Equipment - Regarding the equipment in

the Student Recreation Center, how satisfied are you with: Variety of
equipment
Scale: (1) Very dissatisfied,(2),(3),(4) Neutral,(5),(6),(7) Very satisfied,Not applicable