Map Signaling

EOI No. : MOB-53/Int.
Roam-SS7 Signalling/2013/8
Expression of Interest (EOI) for Routing of MAP Signaling Traffic of BSNLs

Bilateral Agreements for International Roaming Service.
1.
INTRODUCTION
Bharat Sanchar Nigam Limited (BSNL), a fully Government owned company, is
currently providing Cellular Mobile service in 20 Licensed Service Areas in India
(i.e. across the nation except Delhi & Mumbai Metro City Service Areas) and has
a base of around 94.51 Million GSM based 2G / 3G subscribers and 04 Million
CDMA subscribers.. BSNL invites proposals from interested eligible companies for
Routing of MAP Signaling Traffic of BSNLs bilateral agreements for International
Roaming Service for its GSM based 2G/3G subscribers. Initially the services are
planned for GSM based 2G / 3G subscribers only. However, BSNL reserves the
right to extend these services to its other Radio access technology like CDMA,
WIMAX, LTE etc based systems in future.
2.
OBJECTIVE OF EOI
BSNL invites proposals from interested eligible bidders for routing of SS7 MAP
signaling traffic (hereinafter referred to as signaling traffic) relating to the
following :
i) Direct Roaming agreements of BSNL with foreign operators. (Both in-roaming
as well as for out-roaming traffic).
ii) Any other signaling traffic if desired to be routed by BSNL to foreign operators
via Service Provider.
3.
PROPOSED CONNECTIVITY WITH THE SERVICE PROVIDER
3.1
Presently, all the signaling traffic for direct international roaming for in-roamers
(foreign customers roaming in BSNLs network), out-roamers (BSNL customers
roaming in foreign destinations) as well as SMS inter-working between customers
of BSNL and its foreign partners (with whom it has direct bilateral agreements) for
entire BSNL is through West Bengal Circle of BSNL at Kolkata. This may however
change in future based on sole discretion of BSNL and without prior intimation to
the service provider.
3.2
BSNL uses TEKLEC MAKE STP nodes for its SS7 signaling cloud and supports
SIGTRAN. The bandwidth of connectivity will be as per BSNL requirements spelled
in the present EOI and the same will be at the cost of the service provider.
3.3
The signalling traffic will be handed-over to / taken-over from the Service Provider
at atleast more than one of the following BSNLs STP locations in India which are
having international gateway functionality:
i)
Chennai
ii)
Delhi
iii)
Ernakulam
EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8
iv)
Jalandhar
v)
Kolkata
vi)
Mumbai
3.4
The signalling traffic from BSNL will be in ITU-T Format. However, the foreign
operator having direct roaming agreement with BSNL may be using ITU-T format
or ANSI format. The Service Provider will have to arrange for required conversion
from ITU-T to ANSI and vice-versa accordingly.
3.5
For the purpose of connectivity, BSNL can provide LSL/ HSL/ SIGTRAN signaling
links as per requirement of Service Provider.
3.6
The bandwidth for interconnection of Service Provider shall be such that link
occupancy is not more than 30%. An intimation for this in real-time shall be
provided by Service Provider.
3.7
The Service Provider will be required to augment, at his own cost, his bandwidth
connectivity with BSNL based on the signaling traffic and as may be required by
BSNL from time to time.
4.
SCOPE OF WORK
The work by the Service Provider shall comprise the following activities, which
are indicative but not exhaustive:
(i)
Service Provider will have to arrange for requisite hardware, software

etc., if required, at its own cost for the signaling traffic at the STP
locations mentioned at clause 3.3 above.
(ii)
The Service Provider shall support the various protocols over the SCCP
signaling as per the ITU-T, ETSI and 3GPP standards including
a. SCCP Class 0 and class 1, with proper load sharing and in-sequence
delivery mechanisms.
b. Global Title Translations, on basis of the GTT Digits, NP, NA, TTId, SSN
and PC of the SCCP ClgPA and CldPA including modifications of SCCP
ClgPA and CldPA
c. TCAP layer
d. Mobile Application Part version 1, 2 and 3 messages
e. CAMEL Application Part version 2, 3 and 4 messages
(iii).
(iv).
The Service Provider shall support various SMS messaging requirements

required for the operations such as: SMS Aggregation of the inbound
International SMS to India and correct delivery with MNP Checks, Anti
SPAM Check of the inbound International SMS to India and scrubbing
functionality. Similarly, the service provider will carry the outgoing SMS
(MO SMS) generated by the BSNL customers to the customers of the
foreign partners, with whom BSNL has direct bilateral agreements.
The Service Provider shall support MNP requirements as stated by Indian
telecom guidelines with necessary integrations and connectivity to the
MNPOs.
(v).
(vi).
(vii).
(viii).
(ix).
(x).
(xi).
The Service Provider shall support various ITU-T, ANSI, 3GPP standards
required for the International SCCP connectivity.
The Service Provider shall support various TEC, DoT and TRAI standards
required for the Indian ILD SCCP connectivity.
The Service Provider shall support the various Layer1 interfaces such as
including E1 TDM, E1 ATM and FE etc.
The Service Provider shall support various TDM, ATM and IP based
signaling protocols such as MTP2 based LSLs, HSLs, SCTP, M2PA, M3UA
and SUA as an integration interface.
The Service Provider shall support functionality of screening of signaling
traffic from International Destinations which are black listed by the
Opcode.
The Service Provider shall support functionality of providing detailed SDRs
(Signaling Data Records) of the signaling traffic with GTT, Partner
Operator, CAP/MAP operation, MSU count details etc.
The Service Provider shall support reporting and not limiting to the below
reports with Hourly, Daily, weekly, monthly, quarterly, Half yearly and
Annual time periods.
MAP Statistics
SCCP Statistics
Operator specific reports
Destination Specific reports
Origination specific reports
Failure Reports
In- Roaming reports
Out- Roaming reports
Data Over Usage reports
(xii)
Service Provider shall provide centralized, scalable, secure, reliable and

cost-effective solution for routing signalling traffic of BSNL from/ to
foreign operators.
(xiii)
Service Provider shall establish and test connectivity with BSNL and do
necessary configuration for routing of signalling traffic between BSNL and
foreign operators and for the entire scope of work mentioned in this EOI
including installation, testing, commissioning, integration, acceptance
tests, etc. in the shortest possible time frame as required by BSNL.
(xiv)
Service Provider shall provide MSU traffic and all other details as may be
required by BSNL Message Signal Unit (MSU) traffic shall be provided
country-wise and further as foreign operator-wise on monthly basis .
(xv)
Service Provider shall be able to provide reports containing different type

of messages e.g. Location Update, SMS, etc. country-wise, operator-wise,
date-wise and month-wise.
(xvi)
Service Provider shall provide timely and periodic reports to BSNL on

network-wise traffic, congestion, QoS, etc. BSNL will specify the reports
along with their periodicity, which would be provided by Service Provider.
BSNL may ask for other reports in the formats as required by BSNL. The
same would also be provided by the Service Provider.
(xvii)
Service Provider shall provide 24 x 7 support in English language to BSNL

for all the services provided by it. It will, also, provide 24 X 7 support
from its NOC (Network Operations Centre). As a part of the bid, the
bidder shall provide the contact details of NOC engineers like telephone
number, name, email, fax, address etc.
(xviii) For each monitoring event, a threshold and alarm for taking action will be
established. As soon as the threshold is crossed, the Service Provider will
arrange for immediate rectification with intimation to BSNL.
(xix)
In case BSNL reports a fault / concern, the Service Provider will open a
trouble ticket and address the same at the earliest. It will also provide
facility to BSNL for monitoring of status of the trouble tickets on 24 x 7
basis on-line via Internet on a web-site with password protected access.
(xx)
The complete trouble ticket and escalation procedure to take care of

complaints and problems during the period of agreement shall be clearly
described and submitted to BSNL along with the proposal.
(xxi)
Service Provider shall be totally bound and obliged to comply with all the
applicable norms and directions issued from time to time by the
Regulator (Telecom Regulatory Authority of India) or the Licensor
(Department of Telecommunications, Govt. of India) or Govt. of India
and any new condition / direction / amendment / stipulation which may
be brought in force by the Regulator / Licensor / Govt. of India
subsequent to the execution of the contract. All such condition / direction
/ amendment / stipulation should be deemed to be automatically included
in the contract. This also includes facilitation for tracing, and retrieval
of CDRs, etc. as may be required by the designated security agencies of
Govt. of India from time to time, without any delay.
(xxii)
Service Provider will also provide continuous support to BSNL enabling

BSNL to comply with the Indian laws, directives, guidelines, etc.
(xxiii) Service Provider shall ensure protection of privacy of communication and

ensure that unauthorized interception of messages does not take place.
(xxiv) Service Provider shall maintain all commercial records with regard to the
communications exchanged on the network. Such records shall be
archived for at least one year for scrutiny by BSNL / Govt. of India for
security reasons and may be destroyed thereafter unless directed
otherwise by the BSNL / Govt. of India.
(xxv)
Service Provider shall extend the latest version(s) of the above services to
BSNL without any discrimination with other operators to whom it may be
providing similar services. Further, it shall ensure the evolution of the
services as per the ITU / GSMA / International guidelines / market
scenario.
(xxvi) The Service Provider will pursue and ensure that the signaling traffic routing
is changed by the foreign mobile operators and their respective ILDs (
International Long Distance Service Providers) so that the signaling traffic is
routed to BSNL via Service Provider. The list of foreign mobile operators in
this regard would be intimated by BSNL to the Service Provider. Authorization
letter, if required will also be given by BSNL to the Service Provider for the
same, on request of the Service Provider. The Service Provider is required to

complete this activity in respect of 100% of the said operators at the earliest,
in consultation with BSNL after successful testing of connectivity between
BSNL and the Service Provider .
(xxvii) Whenever BSNL requests the Service Provider to route signaling traffic
with additional Operator (s), the same will be successfully arranged by
the Service Provider at the earliest and latest within 2 working days.
Service provider will also pursue with such foreign mobile operator (s)
and their ILD carriers so that they open routing of signaling traffic to
BSNL through Service Provider at the earliest.
(xxviii) Any other activity(ies) like configuration changes etc. necessary for the
smooth implementation and successful execution of entire scope of work
in the EOI.
5.
PRESENT STATUS OF AGREEMENTS WITH FOREIGN PARTNERS : BSNL has launched it's International Roaming Services from November, 2004.
BSNL is also providing GSM based Cellular Mobile service in 20 Licensed Service
Areas in India (i.e. across the nation except Delhi and Mumbai Metro City Service
Areas) and has a base of around Million subscribers. For more details about
BSNL, please log onto www.bsnl.co.in.
Presently, BSNL has launched commercial roaming with
foreign networks in
countries via direct GSM International Roaming Agreements with them. The list is
available at Annexure - I. The said list is progressively growing.
On an average, 130-140 BSNL customers are out-roaming onto foreign partners on
daily basis and approximately 2700-3000 international in-roamers are latched to
and use services of BSNL network on daily basis. Also, approximately 3800-4000
unique BSNL customers are out-roaming onto foreign partners on monthly basis
and approximately 80000-90000 unique international out roamers are using BSNL
network services on monthly basis.
On an average over last six months, approximately 535-540 million number of MSU
were sent from BSNL network towards its foreign partners in a month and out of
this count approximate 3.5-4.0 million number of MSU were meant for ANSI
destinations requiring MAP to ANSI conversion and vice versa.
6.
ELIGIBILITY CRITERIA
6.1
The bidder shall be a company incorporated, registered under the Indian

Companies Act, 1956 or by a competent authority in case of foreign bidder
companies.
6.2
The bidder shall be an established Service Provider for carrying signalling traffic
with valid and operative ILD license or the bidder, in case of foreign companies,
shall have the license to operate international telecom service in one or more
foreign countries including provisioning of same type of service of routing of
signalling traffic.
6.3
The bidder company shall have the experience of providing the same service as
asked for in this EOI (service of routing of signalling traffic ) to other GSM
operators in India or abroad continuously for minimum two years on the last date
of submission of its bid against this EOI.
6.4
The bidder must not have been declared bankrupt / insolvent or should not have
filed for bankruptcy / insolvency in the past five years or in the process of being
declared bankrupt / insolvent before any designated authority in any country.
6.5 The bidders, whose applicable license to provide ILD service in India or to operate
international telecom service in one or more foreign countries including
provisioning of same type of service of routing of signalling traffic, has been
suspended, cancelled or terminated by the Licensing Authority or against whom
notices or legal proceedings are pending for cancellation / suspension /
termination of its license, shall NOT BE ELIGIBLE to bid for this EOI.
7.
DOCUMENTS ESTABLISHING BIDDERs ELIGIBILITY

The following documents are required to be submitted along with the EOI bid.
Non-submission of any documents or submission of incomplete, misleading or
false information may render the bidder liable for summary rejection or
cancellation of its bid.
7.1
A copy of Certificate of Incorporation from Registrar of Companies or from

competent authority in case of foreign companies, signed by the Company
Secretary / authorized signatory of the bidder company.
7.2
Copy of Articles of Association and Memorandum of Association.
7.3
Latest audited Annual Report of the Company of year 2011-12 and 2012-13.
7.4
Board resolution in favor of the Authorized Signatory including attestation of the

signatures of the Authorized Signatory by the companys bankers.
7.5
A copy of valid and operative license to provide ILD service in India along with all
other necessary licenses or Copy / list of its license(s). In case of foreign company,
copies of documents granting it right to provide international telecom services
including provisioning of service of routing of signalling traffic, in the countries it
claims to be in operation.
7.6
A declaration by the bidder that the license is valid and operative and has not
been suspended, cancelled or terminated by the Licensor and the same includes
routing of signaling traffic.
7.7
A declaration by the bidder that the license is valid and operative and that no
notices or legal proceedings are pending for cancellation / suspension /
termination of the same by the Licensor and the same includes routing of signaling
traffic.
7.8
A certificate by authorized signatory of the bidder regarding working experience of

the bidder as asked for in the EOI. The complete profile of the company may also
be submitted.
7.9
Certificate regarding bidder Company not being bankrupt/ insolvent from statutory
Chartered Accountant/ Company Secretary of Bidder Company.
7.10 Experience certificate from at least one of the GSM operators certifying that the
bidder has been continuously providing the same type of service, as asked for in
this EOI, satisfactorily to him from the past two years (two years from the last
date of submission of proposal of this EOI).
7.11 List of Directors on the Board of the Company with their address(es), contact
telephone numbers, etc
7.12 An undertaking in the format enclosed as Annexure-II
8.
AMENDMENT OF EOI DOCUMENTS
8.1
At any time, prior to the date of submission of bids, BSNL may, for any reason,
at its own initiative modify EOI document by amendments.
8.2
The amendments shall be notified on BSNLs web site, i.e. at

http://www.bsnl.co.in and these amendments will be binding on all the bidders.
8.3
In order to afford prospective bidders a reasonable time to take the amendment

into account in preparing their bids, BSNL, at its discretion, may extend the
deadline for the submission of bids suitably.
9.
PERIOD OF VALIDITY OF BIDS
Bid shall remain valid for 150 days from the date of opening of bids prescribed by the
BSNL pursuant to clause 21. A bid valid for a shorter period shall be rejected.
10. PERIOD OF CONTRACT
The agreement with the selected bidder (Service Provider) shall be valid for 2 years
unless terminated earlier as per the terms and conditions of the agreement with the
Service Provider. The agreement could be extended beyond two years on mutually
agreed basis.
11.
PERFORMANCE BANK GUARANTEES:
11.1
The successful Firm shall provide within 14 days from the APO date, a
performance Bank Guarantee for an amount equivalent to 15% of PO value.
PBG (s) will be valid for 36 months. PBG (s) will be in the format as per
Annexure-III.
If the Firms desires, Demand Draft (DD) for the full amount can also be paid in
place of PBG, as Security Deposit (SD). However, it is clarified that SD carries no
interest.
If the Firms desires, the full amount can also be transfer to BSNL Account
through RTGS or NEFT in place of PBG, as Security Deposit (SD). However, it is
clarified that SD carries no interest. Details of E-payment for BSNL are as under:Beneficiary Name: A.O. (Cash), Bharat Sanchar Nigam Ltd.
Name of Bank : Punjab National Bank
Bank Branch : ECE House, K.G.Marg, New Delhi 110001
IFSC Code: PUNB0112000
Bank A/c No : 1120002102306372
MICR Code : 110024043
11.2
11.3
11.4
12.
TIME PERIOD TO ESTABLISH THE SERVICES
12.1
The successful Firm, shall rendering the service to BSNL within ten weeks
from the date of Purchase Order (PO). This shall include time for
acceptance testing by BSNL. However in case the successful Firm is the same
as existing one, then services will start from the time of award of work.
The successful bidder will propose the test schedule within one week of issue of
P.O. for testing of functional requirements of the services. This test schedules
shall be examined by BSNL and finalized within 1 weeks of receipt of the same to
make it as a reference document for testing.
The successful bidder will arrange to provide the necessary tools and support for
carrying out above tests. The system should be offered for functional tests not
later than 4 weeks prior to date of service commissioning agreed as per 12.1
above.
12.2
12.3
13.
PENALTY
13.1
Failure to commission the system within the stipulated period of ten weeks from
the date of firm PO, shall result in imposition of penalty as in the subsequent
Para.
Liquidated Damage- Failure to commence operation within stipulated period of
ten weeks from the date of issuance of Purchase order will result in imposition of
penalty of amount equivalent to 0.5 % of the PO value per week of delay for a
period of first ten weeks and there after, a penalty of amount equivalent to 0.7
% of the PO value per week for further delay for next ten weeks. Delay beyond
20 weeks may attract forfeiture of the SD/ PBG and further actions like
blacklisting etc. at the discretion of BSNL.
In the event, that Quality of Service provided by the Service Provider falls below
the quality standard as stipulated in this EOI (against point 7 of clause 22.1(i) of
the EOI) based on a monthly calculation period, a penalty of 2% of the affected
monthly bill (monthly invoice of the Service Provider) will be imposed on the
service provider for every instance of reported non compliance.
In case, the availability of signaling link falls below 99.5% and uptill 99.0% in a
month, a flat 12% of the affected monthly bill (monthly invoice of the Service
Provider) will be imposed on the service provider. In the event of the availability
of signaling link falls below 99.0% in a month, a flat 25% of the affected
monthly bill (monthly invoice of the Service Provider) will be imposed on the
service provider This penalty will be in addition to the penalties, if any, imposed
on account of clause 13.3 above.
In case of persistent deficiency in Quality of Service over three months, BSNL
may terminate the agreement with the Service Provider without any liability or
compensation.
13.2
13.3
13.4
13.5
14.
INDEMNIFICATION
The successful bidder will be required to sign contract with BSNL, which would,
inter-alia, include the following: -
Service Provider agrees to protect, defend, indemnify and hold harmless BSNL
and its employees, officers, directors, agents or representatives from and against
any and all liabilities, damages, fines, penalties and costs (including legal costs
and disbursements) arising from or relating to:
a)
Any breach of any statute, regulation, direction, orders or standards from
any governmental body, agency, telecommunications operator or regulator
applicable to such party;
b)
Any breach of the terms and conditions in this agreement by the Service
provider;
c)
Any claim of any infringement of any intellectual property right or any
other right of any third party or of law by the Service provider;
d)
Any claim made by any third party arising out of the use of the services and
arising in connection with interruptions or degradations of service to BSNLs
customers caused solely by the Service Provider.
e)
The Service provider will comply with all the laws, directives, guidelines etc.
of the land where Service provider is located and shall be fully responsible for the
same. The service provider will indemnify BSNL for any liability arising out of non
compliance of the same.
This clause shall survive the termination or expiry of the contract.
15.
Dispute Resolution / Arbitration :The successful bidder will be required to sign contract with BSNL, which would,
inter-alia, include the following: (a)
The contract and any matter relating to the same shall be governed by
and construed in accordance with Indian Law.
(b)
In the event of any question, dispute or difference arising under this
agreement or in connection there-with (except as to the matters, the decision to
which is specifically provided under this agreement), the same shall be referred to
the sole arbitration of the CMD, BSNL, New Delhi or in case his designation is
changed or his office is abolished, then in such cases to the sole arbitration of the
officer for the time being entrusted (whether in addition to his own duties or
otherwise) with the functions of the CMD, BSNL or by whatever designation such
an officer may be called (hereinafter referred to as the said officer), and if the
CMD, BSNL or the said officer is unable or unwilling to act as such, then to the
sole arbitration of some other person appointed by the CMD, BSNL or the said
officer. The agreement to appoint an arbitrator will be in accordance with the
Arbitration and Conciliation Act 1996.
There will be no objection to any such appointment on the ground that the
arbitrator is a BSNL Servant or that he has to deal with the matter to which the
agreement relates or that in the course of his duties as a BSNL servant he has
expressed his views on all or any of the matters in dispute. The award of the
arbitrator shall be final and binding on both the parties to the agreement. In the
event of such an arbitrator to whom the matter is originally referred, being
transferred or vacating his office or being unable to act for any reason whatsoever,
the CMD, BSNL or the said officer shall appoint another person to act as an
arbitrator in accordance with terms of the agreement and the person so appointed
shall be entitled to proceed from the stage at which it was left out by his
predecessors.
(c)
The arbitrator may from time to time with the consent of both the parties
enlarge the time frame for making and publishing the award. Subject to the
aforesaid, Arbitration and Conciliation Act, 1996 and the rules made there under,
any modification thereof for the time being in force shall be deemed to apply to
the arbitration proceeding under this clause.
(d)
The venue of the arbitration proceeding shall be the office of the CMD,
BSNL, New Delhi or such other places as the arbitrator may decide.
16.
TERMINATION
16.1 The BSNL reserves the right, without prejudice to any other remedy for breach of
contract, by written notice of 30 days for default, sent to the service provider;
terminate this contract in whole or in part without any liability.
16.1.1 If the service provider fails to manage the services as per contract or fails to
perform any obligation(s) under the Contract or is penalized repeatedly for more
then three instances in a set of three consecutive months
16.1.2 If the Company, in either of the above circumstances, does not remedy his
failure within a period of 7 days (or such longer period as the BSNL may
authorize in writing) after receipt of the default notice from the BSNL.
16.1.3 If the Company becomes bankrupt or otherwise insolvent as declared by the
competent court provided that such termination will not prejudice or affect any
right of action or remedy, which has accrued or will accrue thereafter to the
BSNL.
16.1.4 If the company fails to maintain a reasonable performance on over a reasonable
period of time (3 months) then BSNL reserves the right to terminate its contract
with the firm
16.2 BSNL reserves the right to discontinue the contract any time in future depending
upon its network conditions or market scenario or directive from the regulator/
licensor or due to change in its own licensing conditions or upon directions from
the competent Government authorities.
16.3
In case of termination of contract the service provider shall be required to
continue providing services for a suitable period of time (defined below) and
shall extend all support for smooth transitioning of services through a different
operator.
In case of contract terminating at the end of contract period, this time limit shall
be 3 months. In case of early termination this limit shall be 6 months.
16.4 In the event of service provider not providing the services for the stipulated
period, BSNL reserves the right to hire services from a new service provider at
the risk and cost of the bidder. In doing so, BSNL shall be able to recover the
difference of amounts being paid to this service provider and the ones paid to
the bidder for similar services without prejudicing its right to take any other
action as contained in the EOI.
17. FORCE MAJEURE
If, at any time, during the continuance of contract, the performance in whole or in
part by either party of any obligation under the contract is prevented or delayed
10
by reasons of any war or hostility, acts of the public enemy, civil commotion,
sabotage, fires, floods, explosions, epidemics, quarantine restrictions, strikes,
lockouts or act of God (hereinafter referred to as events) provided notice of
happenings of any such eventuality is given by either party to the other as early
as possible but not later than 21 days from the date of occurrence thereof, neither
party shall by reason of such event be entitled to terminate the contract nor shall
either party have any claim for damages against other in respect of such nonperformance or delay in performance, and deliveries under the contract shall be
resumed as soon as practicable after such an event come to an end or cease to
exist, and the decision of BSNL as to whether the deliveries have been so resumed
or not shall be final and conclusive. Further that if the performance in whole or
part of any obligation under contract is prevented or delayed by reasons of any
such event for a period exceeding 45 days, the parties may jointly decide the
course of action (including full/ partial termination of contract) to be taken.
18. SET OFF
Any sum of money due and payable to the Service Provider (including security
deposit refundable to him) under this contract may be appropriated by BSNL or
any other person(s) contracting through the BSNL and set off the same against
any claim of BSNL or such other person or person(s) for payment of a sum of
money arising out of this contract or under any other contract made by the Service
Provider with BSNL or such other person(s) contracting through the BSNL.
19.
LIMITATION OF LIABILITY
Notwithstanding any other provision of this EOI, neither Party shall be liable to the
other for any indirect, consequential, special, incidental or punitive damages, or for
any lost profits of any kind or nature whatsoever, foreseeable or not, arising from its
performance of its obligations under the EOI, whether from negligence or otherwise.
20. PAYMENT
20.1 No payment will be made to Service Provider during testing etc.
20.2 The service should be as per the quality of service in the EOI document. Any
deficiency in service would render the Service Provider liable for penalty as per the
terms and conditions of EOI document.
20.3 For Indian bidder payment will be done by BSNL in INR only while for foreign bidder
payment will be done in US$. Conversion rate from INR to US$ for the said payment
will be as per the rate of the bank (bank through which BSNL decides to make
payment) on the date of payment. Conversion will be for the net payable amount in
INR less the bank charges (bank charges for the said payment in US $). Thus, Bank
charges will be to the account of the Service Provider.
20.4 The payment of the charges will be done on the monthly basis in arrears. All the
payments will be done in accordance with clause 20.5 to 20.14 below.
20.5 Bills shall be submitted by the Service Provider alongwith all supporting documents
as needed by BSNL within 10 working days from the end of each month and BSNL
will pay the bills within 30 working days from the date on which bills have been
submitted, after deduction of taxes, service outage credits, if any.
11
20.6 Any objection by BSNL regarding bill(s) will be raised in writing within 30(days)
days of receipt of bills. However, the undisputed amount will be paid within 45
working days from the receipt of bill(s).
20.7 In case of any excess payment by BSNL to the Service Provider against any Order or
for any other reason, the excess amount paid will be adjusted against any sum of
money due and payable to the Service Provider for Order(s). When no such amount
is due, the amount may be adjusted from the bank guarantee(s), if the Service
Provider does not pay the amount due in cash on demand by BSNL.
20.8 Any withholding tax or income tax as per the Government of India orders/ rules/
regulations stipulated from time to time shall be deducted from the sum payable
to Service Provider before making the payment of charges.
20.9 Service Tax, if any, due as per Govt. of India's Orders/ Rules/ Acts from time to
time shall be paid by BSNL in addition to the prices finalized for the services. In
case of Indian Service Provider who are residing in India or who have an office in
India, service Tax, if any, may be claimed and shown separately in the Bill/Invoice.
The Service Provider has to raise Cenvatable Invoice for Service Tax charged. In
case of foreign bidder company who are not residing in India or who do not have an
office in India, service tax, if any, due as per Govt. of India's Orders/Rules/Acts will
be borne and paid by BSNL directly to the Government of India.
20.10 In case of written objection by BSNL, the parties will make all reasonable efforts to
settle the bill dispute promptly. The Parties shall exchange all necessary
information and carry out any inspection of their accounts which may appear
reasonably necessary, and request performance of all necessary technical tests
where applicable to settle said dispute without delay. Upon settlement of a
dispute, the Parties shall carry out, if necessary, the corresponding adjustment of
their accounts. In case, objection is not sustained, BSNL will pay such bill
promptly.
20.11 All payments will be made by BSNL by Advice Transfer/Telegraphic Transfer (TT)/
Account payee cheque or bank draft as per the advice of the Service Provider and
upon furnishing relevant particulars in the Bills/Invoices.
20.12 All expenses arising from payment of the dues to the Service Provider such as
bank charges/ commission, clearance fees etc. will be to the account of the
Service Provider.
20.13 The registered address and banking details of BSNL shall be provided to the
Service Provider separately.
20.14 Service Provider may modify its address or banking information by sending a
written notice to BSNL.
21.
SUBMISSION OF PROPOSALS
The proposal from the companies would consist of two parts namely Technical Proposal
and Financial Proposal. Companies are required to submit their Technical Proposal and
Financial Proposal in two separate sealed covers. The following should be clearly
mentioned on each of the said two sealed covers: -
12
(i)
Name of the Company
(ii)
Response to the Expression of Interest for Routing of MAP Signaling Traffic of

BSNLs bilateral agreements for International Roaming Service.
(iii)
Type of Proposal (i.e. Technical or Financial )
Both these sealed covers should then be put inside another sealed cover with
the following mentioned on this sealed cover:(i)
Name of the Company
(iv)
Response to the Expression of Interest for Routing of MAP Signaling Traffic of

BSNLs bilateral agreements for International Roaming Service.
Each page of the proposals (both Technical as well as Financial) must be duly signed
and stamped by the authorized signatory. Each page of the proposals should be duly
numbered and total number of pages in the proposal should be clearly mentioned in
Technical as well as Financial proposal. The authorized signatory for submission of
both Technical and Financial bids will be only one person. In case any paper
which is a photocopy and submitted as part of the proposal then the copy of the same
has to be certified by the Company's CS/ CA.
All documents have to be submitted in English Language. In case, if copy of any original
document has been asked for in this EOI which is in a language other than English,
then the same should be submitted along with its English translation. The English
translation should be duly authenticated and signed by the authorized signatory.
The proposals from the interested eligible companies shall be accepted at the following
address up to 14.30 Hrs (Indian Standard Time) on 07.08.2013
The proposal should be addressed to :AGM (VAS-Tech)
O/o GM (VAS-CM)
BHARAT SANCHAR NIGAM LIMITED
(CORPORATE OFFICE)
113, Bharat Sanchar Bhawan
Harish Chandra Mathur Lane
Janpath, New Delhi -110001
22.
PROPOSAL SHOULD CONTAIN THE FOLLOWING
All documents have to be in English Language. In case any original document is in Non
English language then the same has to be translated in English, duly authenticated and
submitted along with this BID. In such case copy of original has also be submitted.
(i) Technical Proposal should contain the following in the same serial order :a) Following format duly filled in :-
13
S. No.
Particulars
1.
Company Name & Address
2.
Country base/Head Quarter
3.
Do you have a local representative in

India?
4.
Since when you have been providing the

said service continuously to the GSM
Operators? Specify date
5.
No. of GSM operators to whom you are

presently providing the said service
6.
How many POPs do you have? Please

provide the location details also.
7.
Please describe your QoS

a) Availability
b) MTTR
c) Probability of lost message
d) Probability of undetected corrupted
message
8.
Time frame for implementing the project

showing breakup of activities involved.
9.
Proposed network architecture for the

said service.
10.
Details of configuration required to be

done at BSNL end should be clearly
mentioned.
11.
All assumptions and details regarding

dimensioning of the solution should be
provided as part of the proposal.
Details
b) Copy of the Articles of Association & Memorandum of Association of the

Company
c) Latest audited Annual Report of the Company
d) List of Directors on the Board of the Company with their address(es), contact
telephone numbers, etc
14
e) Boards resolution in favor of authorized signatory

f) Attestation of the signatures of the authorized signatory by the Companys
bankers.
g) Experience certificate from at least one of the GSM operators certifying that the
Service Provider has been continuously providing satisfactory services for delivery
of International SMS as asked for in this EOI, to him from the past two year ( two
year from the last date of submission of proposal of this EOI ).
h)
Parawise compliance to the scope of work mentioned in this EOI in the following
format :S.N. Sl. No. of Scope of Work
Complied / not complied
mentioned in this EOI.
i)
Information as asked for in Annexure I duly filled in.
j) List of GSM networks to which the service provider has been providing
the said service ( Service as mentioned in this EOI ) in the following
format :Sl.
No.
Name of Name
Date since when the said Connectivity
operator of
service is being commercially Details
country provided to the operator.
k)
List and details of additional service(s) that can be provided exploiting the
above planned architecture.
l) An undertaking in the format enclosed as Annexure II regarding eligibility

and to abide by all the terms and conditions stated in this EOI.
(ii) Financial proposal :No set up / testing charges will be paid by BSNL to the service provider.
The financial proposal containing the quotes should be submitted in a separate

sealed cover, clearly marked as Financial Proposal, failing which BSNL reserves
the right to cancel the bid / proposal.
The financial quotation has to be submitted in the following format:

Fixed monthly Charge for Routing of MAP Signaling Traffic of BSNLs bilateral
agreements for International Roaming Service in INR (Indian National Rupee)
15
The quotes by the bidder shall be based on total signaling requirements emerging
out of routing of MAP Signaling Traffic of BSNLs bilateral agreements for
International Roaming Service and irrespective of destination.
The work includes handling of both originating signaling traffic from BSNL as well
as terminating traffic into BSNL. i.e. outgoing as well as incoming MSU. Except the
quoted rate at para above, no additional charges of any kind shall be paid by BSNL
for routing of MAP Signaling Traffic of BSNLs bilateral agreements for
International Roaming Service and includes conversion from ITU to ANSI and vice
versa.
Note :- Various activities have been stated in the scope of work, This does not
mean that the same is not required to be carried out mandatorily by the service
provider. The service provider is required to successfully and timely execute all
activities stated in this document. As such bidder is required to quote its prices for
the above accordingly. The quoted prices shall be inclusive of cost of all the items
/ works.
The bidder will have to quote total composite price inclusive of all charges / levies and
taxes but excluding Service Tax, if any, payable to Government of India.
All prices by bidder have to be quoted in INR only.
In case of foreign bidder company, all statutory levies as per the law of the land of the
service provider shall be borne by the bidder, and the quotation should be inclusive of
such levies.
In case of Indian bidder, the quotation should separately mention the type of Tax and
its value contained in its composite rate. The composite rate shall be used for
evaluation.
In case of foreign bidder, all statutory levies as per applicable Indian Laws (except
Income Tax) shall be borne by BSNL, and accordingly the same shall be loaded for the
purpose of comparison and evaluation. CENVAT-able taxes and duties shall however
not be considered for evaluation and comparison. Income Tax, if applicable and
deductable at source shall be accordingly deducted. However, the same (i.e. Income
Tax) shall not be considered for evaluation and comparison.
In case of Indian bidder, the quotation should separately mention all types of taxes and
duties applicable and their rates and value. The evaluation and comparison of
responsive bids shall be done on the basis of net cost to BSNL on the prices offered
inclusive of taxes and duties (but excluding CENVAT-able taxes and duties). Further,
Income Tax if applicable and deductable at source shall be accordingly deducted at the
time of payment. However, the same shall not be considered for evaluation /
comparison.
23.
EVALUATION OF THE PROPOSALS

(a) The evaluation of the proposals will be in three stages:
I. Initially screening on the basis of the eligibility criteria
16
II. Evaluation of the proposals from the eligible companies on the basis of
the technical requirements / QoS offered / experience.
III. Evaluation of the proposals from the eligible companies on the basis of
the financial parameters.
(b) If a company provides/submits incomplete/ misleading/ ambiguous
information on any of the factor(s), it shall be awarded lowest possible score
against that factor for the evaluation purpose.
(c) Any factor used in evaluation will have a maximum score of ten points. The
overall evaluation score will be the total of the scores in the context of the
technical evaluation and the financial evaluation. However the technical and
financial evaluation will have a weightage of 25% and 75% respectively.
(d) The agreement with the successful bidder will be signed on non exclusive
basis. Draft of the Agreement Document shall be based on the conditions
stipulated herein, and shall be in accordance with BSNL policy on the subject.
BSNL reserves the right to sign agreement with one or more service providers
(applicants).
(e) BSNL has commercial International roaming with 363 foreign operators. The
list of foreign operators with whom BSNL has international roaming is
increasing progressively.
(f) BSNL reserves the right to sign agreement with finally short-listed companies
for an initial term of two years, which could later be extended on mutually
agreed basis.
24. PLACEMENT OF ORDER
BSNL shall consider placement of orders for the service only on that eligible bidder
whose offers have been found technically, commercially and financially acceptable
25. ISSUE OF ADVANCE PURCHASE ORDER
25.1 The issue of an Advance Purchase Order shall constitute the intention of BSNL to
enter into contract with the bidder.
25.2 The bidder shall within 14 days of issue of advance purchase order, give his
acceptance along with performance security in conformity with Annexure III
provided with the EOI document.
25.3 The agreement will be signed on non exclusive basis. BSNL reserves the right to
sign agreement with finally short-listed companies for an initial term of two years,
which could later be extended on mutually agreed basis.
25.4 BSNL reserves the right to discontinue the commercial provisioning of the services
any time in future, depending upon its network conditions or directives from the
regulator / licensor or due to change in its own license conditions or upon
directions from the competent Government authorities.
17
26. SIGNING OF CONTRACT

The issue of Purchase order shall constitute the award of contract on the bidder.
27.
GENERAL CONDITIONS
(i)
There is no commitment of minimum signalling traffic by BSNL.
(ii)
BSNL reserves the right to route the said traffic through any other service
provider as well, at sole discretion of BSNL.
(iii)
The Service Provider will have to route signalling traffic to all the foreign
operators as decided by BSNL.
(iv)
The signalling traffic to foreign operators in foreign destinations, with

which the Service Provider has direct connectivity, shall be handed over
directly by Service Provider. For other destinations also, it shall be the
responsibility of the Service Provider to hand-over the signalling traffic to
the destination foreign operator. The Quality of Service commitment shall
remain same in both the cases.
(v)
BSNL reserves the right to accept or reject any proposal or to annul the
EOI process and reject all proposals, at any time prior to finalization of
the service provider(s) without assigning any reason whatsoever and
without thereby assigning any liability to the affected EOI participant on
the ground of BSNL's action(s).
(vi)
BSNL reserves the right to blacklist a participant for a suitable period (as
deemed fit by BSNL) in case it fails to honour its proposal in totality.
(vii)
Any
effort
by
a
company
to
influence
the
proposal
comparison/evaluation/ work award decision by way of overt/covert
canvassing shall result in non consideration / rejection of its proposal.
(viii)
The finally selected service provider, with whom BSNL signs the
agreement, will be required to intimate BSNL as and when any new
operator is connected to their platform.
***********************************************************************
18
Annexure I
List of BSNLs Roaming Agreements
List of operators with whom International Roaming has been commercially
launched through direct agreements of BSNL ( Status as on 31.05.2013 )
Country
Sl No.
Operator
Sl. No.
PLMN Codes
AFGAR
AFGAW
AFGEA
AFGTD
TDCA
ALBEM
Eagle Mobile
ALBAM
ALBVF
ALBM4
Country
MTN I.e. Areeba

Afghanistan
Albania
DZAOT
Algeria
10
AGOUT
Angola
11
ARM01
12
ARM05
13
ARGCM
14
ARGTP
15
ARGTM
16
AUSTA
17
AUSOP
18
AUTHU
9
10
11
12
13
14
19
AUTCA
20
AZEAC
21
AZEAF
22
AZEBC
23
BHSBH
AWCC
Etisalat
AMC
Vodafone
PLUS communication
Operator
Armenia
Djezzy,Orascom
Unitel
Armentel
Vivacell-MTS
AMX(CLARO)
Argentina
Telecom Personal
Telefonica Movils
Australia
Telstra
Optus
Hutchison 3G
Austria
Orange(One Gmbh)
Azercell
Azerbaijan
Azerfon
Backcell
Bahamas
BTC
Bahrain
MTC,Zain
24
BHRBT
25
BHRMV
Batelco
26
BHRST
27
BGDAK
AKTEL, Axiata
28
BGDBL
Banglalink,Orascom
29
BGDGP
VIVA
Bangladesh
Grameenphone
30
BGDTT
Teletalk
31
BGDWT
WARID,Airtel
32
BLR02
MTS
33
BLRMD
34
BLRBT
BTN
35
BELKO
Base/KPN Orange
36
BELTB
Belarus
Belgium
Velcom
Belgacom,Proximus
19
15
16
17
18
37
BELMO
38
BLZ67
39
BENGM
40
BENSP
41
BEN02
42
BMUNI
43
BTNTC
44
BTNBM
Mobistar
Belize
Belize Telemedia
Benin
Spacetel(MTN)
Glomobile
Etisalat
Bermuda
Bhutan
M3 Wireless
Tashicell
B-Mobile
BRAV1
45
BRAV2
BRAV3
19
BRARN
46
VIVO-SA
Brazil
BRASP
TIM
BRACS
20
47
21
22
23
24
25
26
27
BRNBR
Brunei
B-Mobile
48
BOLTE
Bolivia
Telecel_TIGO
49
BIHMS
50
BIHPT
51
BWABC
52
BGRVA
53
BGR01
54
BDIET
55
BDI02
Bosnia
Botswana
Bulgaria
Burundi
M-Tel
BH Telecom
beMOBILE
BTC I.e.Vivacom
Mobiltel
Econet Wireless
Africell
56
BFACT
57
BFAON
58
CANGW
WIND Mobile
59
CANBM
Bell Mobility
60
CANRW
Burkina Faso
Canada
Airtel (formerly Celtel)

Onatel
Rogers Wireless, Rogers

Communications
CANMC
FIDO Solutions
61
CANTS
Telus
28
62
CPVCV
Cape Verde
CV Movel
29
63
CAF55
Central African
Atlantique Telecom
64
KHML1
Latelz_Smart Mobile
65
KHMSH
Mfone,Camshin I.e.Shinawatra,
66
KHMCC
67
KHMSM
Casacom,TMIC,Hello Axiata
68
KHMVT
Metfone,Cambodia---network
extension of Viettel,Vietnam
69
TCDML
30
31
32
33
70
TCDCT
71
CHLSM
72
CHLMV
73
CHNCM
CHNCT
Cambodia
Chad
Chile
China
Cadcomms
Millicom
Airtel
Claro
Entel-PCS
China Mobile
China Mobile
20

CHNTD
China Mobile
74
CHNCU
China Unicom
75
COLCO
Colombia
TIGO,Colombia Movil
76
CODVC
Democrative
Republic of Congo
Vodacom
77
CODOR
Democrative
Republic of Congo
Congo China Telecom
78
COGWC
Congo
Warid
79
CRICL
80
CRICR
37
81
CUB01
38
82
39
83
40
84
CYPSC
85
CZERM
86
CZEET
87
DNKTD
88
DNKHU
89
DOMCL
90
DOMAC
34
35
36
41
42
43
44
45
ANTCT
91
ARETC
92
AREDU
93
ECUOT
Costa Rica
Cuba
Curacao
Bonaire
Cyprus
Czech. Rep.
Denmark
Dominicana
Dubai (UAE)
Ecuador
Claro
ICE
Cubacel,C-Com
Digicel
Areeba,MTN
T- Mobile (Radio Mobil)
Telefonica O2
TDC
Hi3G Access
Claro
Trilogy
Etisalat
DU
OTECEL
94
ECUPG
95
EGYEM
96
EGYMS
97
EGYAR
98
SLVTP
99
SLVDC
48
100
GNQHT
Equatorial Guinea
HITs
49
101
ESTRE
Estonia
Elisa
50
102
ETH01
Ethiopia
ETC
51
103
FJIDP
Fiji
Digicel
46
47
104
52
105
106
53
54
55
56
Conecel ( Claro)
Etisalat
Egypt
Mobinil
El Salvador
FINTA
FINLAND
FINES
FRAF1
108
FRAF2
109
FRAF3
110
REU02
111
GMBQC
112
GMBAC
113
GAB55
114
GABCT
Alands Telekommunikation Ab
Elisa
FINRL
107
Claro
Digicel
DNA
FIN2G
FINAM
Vodafone
Orange
France
SFR
Bouygues telecom
Re-Union
Island(France)
Gambia
Gabon
Orange
Qcell
Africell
Atlantique Telecom
Celtel,Zain,Airtel
21
57
115
DEUD1
116
DEUE1
117
Telekom Deutschland GmbH (

formerly T-Mobile )
Germany
DEUE2
O2,Telefonica Germany GMBH & Co.

OHG
DEUO2
58
59
60
E-Plus
118
GEOGC
119
GHAMT
Georgia
Geocell
120
GHAGT
121
GHAZN
Zain,Airtel
122
GRCSH
Wind Hellas
123
GRCCO
Millicom,Tigo
Ghana
Greece
One-Touch,Vodafone
Cosmote
61
124
GTMSC
GUATEMALA
SERCOM-CLARO
62
125
GUMHT
GUAM
DoCoMo pacific
GINCL/GIN07
63
64
65
126
GINGS
127
GINAG
128
GNBSB
129
GUYUM
70
71
MTN
Guyana
Guyana Telephone and Telegraph

Co. Ltd.
Digicel
HKGTC
CSL
132
HKGHT
Hutchison Telecom-2G
133
HKGH3
Hutchison-3G
HKGM3
Hong Kong
PCCW-3G,HKT
HKGMC
PCCW-2G,HKT
HKGNW
(CSL Ltd.)New World PCS
136
HKGSM
Smartone
137
HNDME
138
HNDDC
139
HUNVR
140
ISLPS
Simmi hf
141
ISLTL
TAL Ltd. (Vodafone)
142
ISLNO
143
ISLVW
144
IDN89
Hutchison CP tele.
145
IDNLT
PT. Axis Telekom Indonesia
146
IDNIM
Honduras
Hungary
Iceland
Claro
Digicel
Vodafone
Nova
Viking Wireless (IMC)
Indonesia
Indosat
IDNSL
Indosat
147
IDNTS
Telkomsel
148
IRN11
149
Iran
IRQOR/IRQAT
IRQAT
72
73
Areeba
Guinea Bissau
131
135
69
Orange
GUYGT
134
68
Guinea Rep.
130
66
67
Cellcom
MCI
Orascom Telecom,Zain (OTI)
Iraq
150
IRQAC
Asiacell
151
IRQKK
Korek Telecom
152
CIV55
Ivory Cost
Atlantique Cellulaire
22
74
75
76
77
153
CIVCM
Comium
154
IRLME
Meteor
155
IRLDF
156
IRLH3
Hutchison 3G
157
ISR01
Partner Communications-Orange
ISRPL
159
ISRCL
Cellcom
160
ITAOM
Vodafone Omnitel
161
ITAWI
162
ITAH3
163
ITAGT
NE-Telecom italia SPA
164
ITASI
Telelcom Italy,TIM
165
JPNKD
KDDI
166
JPNJP
Soft bank
167
JPNEM
168
JPNDO
169
79
170
Wind
Italy
Japan
JAMDC
ABWSE
Anguilla
Aruba
173
Antigua
82
174
Barbados
83
175
Bermuda
84
176
Cayman Island
85
177
Dominica
86
178
Grenada
87
179
88
180
89
181
St.Vincent and
Grenadines
90
182
St.Lucia
91
183
St.Kitts & Nevis
92
184
Turks & Caicos
94
95
96
97
98
99
100
HI-3G
E-Mobile
NTT DoCoMo
81
93
Pelephone
Jamaica
171
172
Israel
Telefonica O2
158
78
80
Ireland
JAMDC
185
186
VGBCC
187
GBRJT
188
GBRAJ
189
JORFL
190
KAZ77
191
KAZKZ
192
KENSA
193
KENEC
194
KORSK
195
KORKF
196
KWTNM
197
KWTMT
198
KWTKT
199
KGZ01
200
KGZNT
Haiti
Samora
British Virgin
Jersey
Jordon
Kazakhstan
Kenya
Korea
Digicel
Setar
Digicel
CCT
Jersey Telecom
Jersey Airtel Ltd
Fastlink I.e. JMTS I.e Zain
MTS (formerly Tele2_NEO)
K'Cell
Safaricom Limited
Essar Telecom
S K Telecom
KTF, KT Corporation
Wataniya
Kuwait
MTC,Zain
KTC,Viva
Kyrgyz Republic
Sky mobile
NUR Telecom LLC
23

201
LVABT
202
LVALM
102
203
LAOLA
103
204
104
205
101
105
106
Latvia
Sia Bite
LMT
Laos
Star Telecom--Network Extension of

Viettel,Vietnam
LBR07
Liberia
Cellcom
LIEVE
Liechtenstein
Orange
206
LTUMT
207
LTUOM
208
LUXPT
209
LUXVM
210
LUXTG
Tango
211
MACHT
Hutchison
212
MACCT
107
Lithuania
UAB Bite Lietuva

Omnitel
P&T
Luxembourg
VOXMOBILE,Orange
CTM
Macau
SmarTone--network extension of
SmarTone Vodafone,HongKong
213
HKGSM
108
214
MDGTM
Madagascar
Telma mobile
109
215
MWICP
Malawi
Telekom Networks Malawi
216
MYSBC
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
217
MYSMI
218
MYSMT
219
MYSCC
220
MDV01
221
MDVWM
222
MLTGO
223
MUSEM
Maxis
Malaysia
U-Mobile
DiGi Telecom
Celcom Axiata Berhad
Maldives
Malta
Dhiraagu
WATANIYA TELECOM
Go Mobile
Emtel
Mauritius
224
MUSCP
225
MUSMT
MTML
226
MEXMS
TEMM, Telefonica
227
MEXIU
228
MCOM1
229
MNGMC
230
MNGMN
231
MNEMT
232
YUGPM
233
MOZVC
234
MOZ01
235
MOZVT
236
NAM03
237
NPLNM
238
NPLM2
239
NLDPT
240
NLDTM
241
NLDLT
242
NERTL
243
NZLTM
244
NZLNH
245
NICEN
Mexico
Monaco
Mongolia
Montenegro
Cellplus,Orange
Iusacell
Monaco Telecom,Vala
Mobicom
Unitel
MTEL
Telenor Ltd.,Promonte
Vodacom
Mozambique
MCEL
Movitel
Namibia
Nepal
Powercom(Cellone),Leo
NTC
SNPL,NCELL
KPN
Netherland
Telfort
Vodafone
Niger
Atlantique Telecom,Move
NewZealand
NZ Communications,Two degrees
Mobile Ltd.
Nicaragua
Enitel(Claro)
Telecom
24

NICSC
Enitel(Claro)
246
NGA55
247
NGAGM
248
NORNC
249
NORNN
250
OMNGT
251
OMNNT
252
PSEJE
253
PSEWM
254
PNGDP
255
PNGPM
256
PANCW
257
PANDC
258
PRYHT
259
PHLDG
260
PHLSR
261
POLP4
262
POL02
134
263
PRTTM
Portugal
TMN
135
264
PRICL
Puerto Rico
CLARO
136
265
QATQT
Qatar
Q-Tel
266
RUSBD
267
RUS01
268
RUSNW
125
126
127
128
129
130
131
132
133
137
138
139
140
141
142
143
144
145
146
147
148
149
269
RUSKH
270
RWAMN
271
RWATG
272
SAUET
273
SAUAJ
274
SAUZN
275
SMOSM
276
YUGMT
277
YUGTS
278
SENAZ
279
SENSG
280
SYCAT
281
SYCCW
282
SLECM
283
SLEAC
284
SGPM1
285
SGPSH
286
SGPST
287
SVKO2
288
SVKET
289
SVNVG
290
ZAFMN
291
ZAFVC
292
ZAFCC
293
ESPTE
Nigeria
Norway
Oman
Palestine
Papua-New Guinea
Panama
Paraguay
Philippines
Poland
EMTS
Glo Mobile
Netcom,Telia Sonera
Tele2 ( formerly Network)
Omanmobile
Nawras
JAWWAL
Wataniya Mobile
Digicel
Telikom PNG Ltd, BeMobile
Cable & Wireless
Digicel
Claro I.e. AMX
Digitel
Smart Communications
P4
ERA-Polska
KB Impuls,Vimpelcom
Russia
MTS
MegaFon
BaykalwestCom
Rwanda
MTN
TIGO
ETIHAD ETISALAT,Mobily
Saudi Arabia
STC
MTC(Zain)
San Marino
Serbia
Senegal
Seychells
Sierra Leone
SMT
Telenor
Telekom-Srbija
Sonatel_Orange
SENTEL
Telecom_Airtel
Cable & Wireless
Comium
Africell
Mobile One,M1
Singapore
StarHub
Singtel Mobile-SGPST- 900
Slovak Republic
Telefonica O2
Slovak Telekom(T-Mobile)
Slovenia
Tus Mobil
South Africa
Vodacom
Spain
Telefonica Movils(TME)
MTN
Cell-C
25

ESPT2
Telefonica Movils(TME)
294
ESPXF
XFERA
295
ESPRT
Orange
296
150
151
152
153
154
155
ESPAT
Vodafone
ESPVV
297
LKADG
Dialog Axiata PLC
298
LKACT
Etisalat Lanka (Pvt) Limited.
299
LKAHT
Sri Lanka
Hutchison
300
LKA71
Mobitel
301
LKAAT
Bharti Airtel Lanka Pvt Ltd
302
SDNBT
303
SUDMO
304
SDNVC
305
SURDC
306
SWEHU
307
SWETR
308
CHEOR
309
CHEC1
MTN Sudan
Sudan
Mobitel,Zain
Vivacell
Suriname
Sweden
Switzerland
Syria
Digicel
Hi3G Access
Telia sonera
Orange
Swisscom
310
SYR01
311
TWNTG
VIBO Telecom Inc.
Syriatel
312
TWNFE
FET
313
TWNTA
TWNPC
156
Taiwan
Taiwan Mobile
TWNTM
157
158
314
TWNKG
KGT
315
TWNLD
Chunghwa
316
TJKIT
Indigo Tajikistan South
317
TJK01
318
TJK91
319
TJKBM
Babilon Mobile
320
TZACT
Celtel,Zain,Airtel
321
TZAVC
322
TZAMB
323
TZAZN
324
159
160
161
162
163
164
Tanzania
THACT
THAWP
326
THAAS
327
TONDP
328
TTODL
329
TTO12
330
TUNTT
331
TUNOR
332
TURTS
333
TURTC
TURIS
TKMBC
336
TKMAA
Tacom
Vodacom
MIC Tanzania Ltd
Truemove
Thailand
DTAC
AIS
Tonga
Digicel Tonga Limited
Trinidad & Tobago
Digicel
TSTT
Tunisia
Tunisie telecom
Orange
Vodafone,Telsim
Turkey
Turkcell
Avea
TURAC
335
Indigo Tajikistan North
ZANTEL
THACO
325
334
Tajikistan
Turkmenistan
MTS_BCTI
TMCell
26

165
337
UGATL
338
UGAWT
339
166
167
168
Uganda
Uganda Telecom Ltd

Warid Telecom
UKRAS
Astelit
UKRGT
Golden Telecom
Ukraine
340
UKRUM
341
UKRUT
TriMob(formerly Ukrtelecom)
342
GBRHU
Hutchison 3G
343
GBRCN
United Kingdom
UMC(MTS)
Telefnica UK Limited (O2)
344
GBRVF
Vodafone
345
URYTM
Telefonica Moviles
346
URYAM
347
Uruguay
USACB
AMW,Claro
Cincinnati Bell Wireless
USACG
348
USAAT
AT & T
USABS
USAPB
349
350
USANC
NEXTEL
USAUN
UTC,Union
USAW6
USA16
169
USAW0
USA
USAW1
USAW2
351
USAW3
T-Mobile
USAW4
USAW5
USA27
USA31
USASC
170
352
USATL
353
UZB07
354
UZBDU
Telna Mobile
Uzdunrobita
Uzbekistan
Unitel LLC
355
UZB05
171
356
VUTDP
Vanuatu
Digicel
172
357
VENMS
Venezuela
Telcel, Movistar
358
VNMMO
359
VNMBL
360
VNMVI
361
VNMVT
362
ZMBCE
363
ZMBCZ
173
174
Ucell(Coscom)
VMS_Mobifone
Vietnam
GTEL Mobile
Vinaphone
Viettel
Zambia
Celtel,Airtel
CellZ_ZAMTEL
27
Annexure II
Format of undertaking to be enclosed with the proposal
( to be enclosed along with the Technical bid)
To,
M/s BSNL,
113, Bharat Sanchar Bhawan
Harish Chandra Mathur Lane, Janpath, New Delhi -110001
This is to certify that M/s ..( the applicant for the EOI of BSNL
for International SMS ) fully meets the eligibility criteria mentioned in this EOI.
2.
M/s ..does not have an equity stake in & of any Basic services/
Cellular services/ Internet services/ Unified Access services/ National Long Distance/
International Long Distance services operating company (ies) in India.
3.
M/s ..is not a licensed service provider to provide Basic
services/ Cellular Services/ Internet services/ Unified access services/ NLD/ ILD services
anywhere in India.
4.
It is hereby undertaken to comply with all the terms and conditions of this EOI
and to successfully and timely carry out the entire scope of work mentioned in the EOI
to the satisfaction of BSNL.
Date
Place
Stamp
Signature of Authorized Signatory

Name of Authorized Signatory
Contact details of Authorised Signatory :Address,
Phone No. ,
Mobile No.,
FAX No.
28
ANNEXURE III
PERFORMANCE SECURITY GURANTEE BOND
In consideration of the BSNL having agreed to exempt _____________________
(hereinafter called the said contractor(s)) from the demand under the terms and
conditions of an agreement/(Purchase Order) No
dated. Made between and. Forfor

the
supply
(hereinafter called the said agreement), of security deposit for the due
fulfillment by the said Agreement, on production of the bank guarantee
for.we, (name of the bank)
(here in after refer to as the the bank) at the request of
_____________________________________(contractor(s)) do hereby undertake to
pay to the BSNL amount not exceeding__________________________________ against
any loss or damage caused to or suffered or would be caused to or suffered by the
government by reason of any breach by the said Contractor(s) of any of there terms or
conditions contained in the said Agreement..
2
We (name of the bank) _______________________________________
____________________________________do hereby undertake to pay the
amounts due and payable under this guarantee without any demure, merely on a
demanded from the BSNL stating that the amount claimed is due by way of loss or
damage caused to or would be caused to or suffered by the BSNL by reason of breach
by the said contractor(s) of any of the terms or conditions contained in the said
Agreement or by reason of the contractor(s) failure to perform the said Agreement. Any
such demand made on the bank shall be conclusive as regards the amount due and
payable by the Bank under this guarantee where the decision of the BSNL in these
counts shall be final and binding on the bank. However, our liability under this
guarantee
shall
be
restricted
to
an
amount
not
exceeding
_______________________________________________________
3. We undertake to pay to the BSNL any money so demanded not withstanding any
dispute or disputes raised by the contractor(s)/supplier(s) in any suit or proceeding
pending before any court or tribunal relating thereto our liability under this present
being absolute and unequivocal. The payment so made by us under this bond shall be
valid discharge of our liability for payment there under and the contractor (S)/suppliers
(S) shall have no claim against us for making such payment.
4. We (Name of the bank)___________________________________
further agree that the guarantee herein contained
shall remain in full force and effect during the period that would be taken for the
performance of the said agreement and that it shall continue to be enforceable till all the
dues of the BSNL under or by virtue of the said Agreement have been fully paid and its
claims satisfied or discharged or till_____________________
(office/Department)
Ministry of _______________________________________
certifies
that
the
terms and conditions of the said Agreement have been fully or properly carried out by
the said contractor(s) and accordingly discharges this guarantee. Unless a demand or
claim under this guarantee is made on us in writing on or before the expiry of
29
TWO/TWO AND HALF/THREE YEARS (actual period as specified in P.O.) from the date
hereof, we shall be discharged from all liabilities under this guarantee thereafter.
5.
We(Name
of
the
bank)
________________________________________________further
Agree with the BSNL that the BSNL shall have the fullest liberty without our consent and
without affecting in any manner our obligations there under to vary any of the terms
and conditions of the said Agreement or to extend time of performance by the said
contractor (S) from time to time or to postpone for any time or from time to time any of
the powers exercisable by the BSNL against the said Contractor(s) and to forbear or
enforce any of the terms and conditions relating to the said agreement and we shall not
be relieved from our liability by reason of any such variation, or extension being granted
to the said Contractor(s) or for any forbearance, act or omission on the part of the BSNL
or any indulgence by the BSNL to the said Contractor(s) or by any such matter or thing
whatsoever which under the law relating to sureties would, but for this provision, have
effect of so relieving us.
6. This guarantee will not be discharged due to the change in the constitution of the
Bank or the
Contractor(s)/supplier(s).
7.
We (name of the bank)__________________________
lastly undertake not
to revoke this guarantee during its currency except with the previous consent of the
BSNL in writing.
Dated the
____________________day of
For___________________________
(Indicate the name of bank)
30

Map Signaling

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EOI No. : MOB-53/Int.

Expression of Interest (EOI) for Routing of MAP Signaling Traffic of BSNLs

PROPOSED CONNECTIVITY WITH THE SERVICE PROVIDER

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

Service Provider will have to arrange for requisite hardware, software

The Service Provider shall support various SMS messaging requirements

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

Service Provider shall provide centralized, scalable, secure, reliable and

Service Provider shall be able to provide reports containing different type

Service Provider shall provide timely and periodic reports to BSNL on

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

Service Provider shall provide 24 x 7 support in English language to BSNL

The complete trouble ticket and escalation procedure to take care of

Service Provider will also provide continuous support to BSNL enabling

(xxiii) Service Provider shall ensure protection of privacy of communication and

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

same, on request of the Service Provider. The Service Provider is required to

The bidder shall be a company incorporated, registered under the Indian

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

DOCUMENTS ESTABLISHING BIDDERs ELIGIBILITY

A copy of Certificate of Incorporation from Registrar of Companies or from

Copy of Articles of Association and Memorandum of Association.

Board resolution in favor of the Authorized Signatory including attestation of the

A certificate by authorized signatory of the bidder regarding working experience of

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

AMENDMENT OF EOI DOCUMENTS

The amendments shall be notified on BSNLs web site, i.e. at

In order to afford prospective bidders a reasonable time to take the amendment

PERIOD OF VALIDITY OF BIDS

PERFORMANCE BANK GUARANTEES:

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

TIME PERIOD TO ESTABLISH THE SERVICES

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

Name of the Company

Response to the Expression of Interest for Routing of MAP Signaling Traffic of

Type of Proposal (i.e. Technical or Financial )

Name of the Company

Response to the Expression of Interest for Routing of MAP Signaling Traffic of

PROPOSAL SHOULD CONTAIN THE FOLLOWING

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

Company Name & Address

Country base/Head Quarter

Do you have a local representative in

Since when you have been providing the

No. of GSM operators to whom you are

How many POPs do you have? Please

Please describe your QoS

Time frame for implementing the project

Proposed network architecture for the

Details of configuration required to be

All assumptions and details regarding

b) Copy of the Articles of Association & Memorandum of Association of the

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

e) Boards resolution in favor of authorized signatory

Information as asked for in Annexure I duly filled in.

l) An undertaking in the format enclosed as Annexure II regarding eligibility

The financial proposal containing the quotes should be submitted in a separate

The financial quotation has to be submitted in the following format:

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

All prices by bidder have to be quoted in INR only.