Competency

development
program (CDP)
on lean Six
Sigma Black
Belt

kpmg.com/in

Six Sigma has today become one of

the most prevalent methodologies to
achieve higher levels of performance
and many of the success stories
in Six Sigma revolve around
effective change agents. Our
Black Belt program enables your
transformation into an effective
change agent.

About six sigma

Coping with the constant change
encompassing business growth,
geographical expansion, competing
environment, it has become
imperative to leverage pertinent
benchmarking inputs to derive near
accurate conclusions. While business
objectives are often brainstormed in
board meetings and leadership forums
it is often observed there remains
a void in how they are translated to
organizational capability, benchmark
and process performance. An
organization cannot grow without

carrying the success baton of its robust

processes especially those that
are meant to deliver a desired output
repeatedly. Thus, the need translates
to having such practices that can help
ensure organizational capability, well
controlled processes and reduced
defects in operations/actions being
carried out.
The corporate success saga
recognizes Six Sigma methodology
to contribute to achieving desired
results. Enables practitioners to use

accurate information to draw an

effective benchmark and conclusions.
The methodology is, about reducing
defect, process and performance
excellence. More than 100 participants
from various organizations have
undergone this program with us in the
past and have provided testimonials
demonstrating potential benefits. We
ourselves have also taken up projects
across diverse industries and domains
and used six sigma to seek potential
benefits.

Black Belts require professional training to gain a

thorough understanding of Six Sigma philosophy,
methods and quality management tools and techniques
KPMG black belt program
Black Belt is a term that
differentiates individual maturity
of understanding Lean Six Sigma
concept enabling more accurate
interpretations those can be drawn
from using effective statistical tools.
The term is deemed to be associated
with leaders driving organizational
transformation, those who cultivate
from a few core projects to overall
excellence programs.
KPMG offers a 10-day thorough 80
hour contact program designed
with adaptive learning methodology.
The program sprawls across two 5
days modules with an in-between
gap to adopt concepts and practice
better. The program is delivered by
experienced KPMG professionals

those who share thoughts to nurture

experiential learning. Provides in-depth
understanding and interpretation
using statistical tools, concepts
and techniques to make fact based
decision, use data to draw business
conclusions, analyze accurate trends
and metrics for their practical use,
conduct depth causes analysis
and innovate for organizational
transformation. Brings practical
demonstration of statistical tools and
provide an opportunity to practice
sufficient.
Phase 1: Define, Measure and Analyze.
Phase 2: Statistical Tool Usage,
demonstrations, Improve & Control
and Integration

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

A balanced and structured program that enables

you to meet the rigor and challenges of Six Sigma
implementation.
Program objective
The program aims at improving
competency of individuals to be able
to lead and drive organization wide
transformation programs through
in-depth understanding of business
issues, use statistics to make
decisions, and improve performance

Potential benefits from the

programme

For whom

Provide in-depth understanding to:

Link business objectives to

measurable performance
parameters

Data driven problem solving,

Process and performance

transformation

Competency development and

career enhancement

Differentiate and gain leadership

acumen to drive large projects

Decision makers in varied roles

across industry and domain

Learn project management ,

team dependency and intergroup
coordination

Professionals involved in process

control, quality and improvement

Lead cross geographical, cross

functional high impact projects

Aspirants for data analytics,

research, process engineering and
re-engineering initiatives

Share experience and learn from

industry leaders in a heterogeneous
environment

Aspirants for Lean improvement,

waste reduction, production and
service efficiency

Innovation, transformation and

change leaders, professionals
managing Six Sigma teams

Six Sigma practitioners involved

in high impact transformational
projects

Successfully embraced by
professionals from healthcare,
logistics, aviation, banking, IT, ITES,
banking, finance, treasury, defense,
marketing, research, telecom, brewery,
heavy machinery, automobile, pharma,
FMCG, outsourcing, seaways, marine,
packaging, hospitality and many more

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Program details
The details of the course covered is provided below
Phase

Topics covered
Basic Concepts: Defects, DPMO, DPO, Rolled Throughput Yield (RTY); Principle of first time right; Cost of Poor Quality
Enterprise Wide Six Sigma Rollout - Project Selection and Prioritization
Defining and developing the Project Charter, Building Goal/Problem Statement
Project Scoping; Selection of Team Members, Assigning of Roles for Team Members, Deriving Project Schedule

DEFINE

Business Case and Project Sign Off

Capturing Voice of Customer (VOC) and its relevance
Kano Model Study Customer delight factors
Process Mapping using COPIS/SIPOC Model
Basic Quality Tools: CTQ Matrix, Quality Function Deployment (QFD), FMEA (Failure Mode and effect Analysis), Fish Bone Diagram
and Pareto Chart
FMEA for risk management - as risk assessment, risk prioritization, risk prevention, risk monitoring tool
Performance standards Defect, Unit and Opportunity
CTQ Characteristics Characteristic, Unit of Measure, Target, Specification limit, Desired level of quality
Data Collection Plan- Five Step Data collection Plan
Measurement Systems Analysis (MSA) using Variable Data - Gage R&R

MEASURE

Measurement System Characteristics: Tolerance; Precision; Accuracy

MSA for Destructive tests, Nested and Crossed Gage R&R study
Attribute Agreement Analysis with different type of Data like Nominal, Binomial and Ordinal
Change Management Tools like A-RM-I (Approver, Resource, Member of the team, Interested Party), GRPI (Goals,
Roles, Processes, Interpersonal skills
Team exercise on Change Management Tools
Data Types: Discrete and Continuous
Sampling Plan and Sampling Techniques

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Phase

Topics covered
Introduction to Statistical Process Control - its relevance; Common Causes; Special Causes, Capability Study, Shape,
Spread and Stability
Process Capability Analysis: The Specification Limits (Double Sided; Single Sided)
Baseline Sigma Capability- Zst and Zlt
Z Calculator Tool and use of Z conversion table
Normality - why it matters, and what to do when your data is not normal

ANALYZE

Box Cox and Johnson Transformation

Normality Test - Anderson Darling Normality Test
Z Calculation with Normal, Attribute and Non Normal Data
Subjective Analysis Tools: QFD; Fishbone/Ishikawa Diagrams; Cause and Effects Matrix; Box Whisker Plots, Time series plot, Multi
Variant Chart
Subgroups and Sampling: Rational Subgroups; Other data sub grouping techniques
Correlation and Regression Linear regression, General Linear Model
Hypothesis - Formation, Alpha and Beta Risks; Test of Means, Variances, Ratios
Hypothesis Testing of One Y,X pair: Chi Square, ANOVA (Analysis of Variance)
Analysis of Multiple Variables: Concept of Rational Sub grouping, ANOVA (Analysis of Variance)
Case study on Hypothesis testing Concept of Statistical test flow chart

IMPROVE

Main Effects Plot; Interactions Plot, Pareto with Confidence Intervals, significance of Standardized effect.
Class Exercises on the topics covered, Group findings
Concept of Operating Parameters and Critical Elements
Establish operating tolerances on Xs (When X is Continuous in Nature)
Transfer function Y= mx + C
MSA on Xs
Determine Improved process capability
Selection of SPC Charts (Attribute Data and Variable Data)
Introduction to control charts Continuous and Discrete Data

CONTROL

Discrete Data Control Charts (P, U, defects vs. defectives). Variable Data Control Charts (I-MR and X-Bar R)
Mistake Proofing with Poka Yoke
Cost Benefit Analysis and Reporting - Linkages to profit and loss
Class Exercise on using Control Charts. Extensive Focus on various types of Control Charts using Minitab
Lessons Learned - documenting repeatable and replicable dos and donts on your project
D-M-A-I-C Recap (5 Phases of 6 Sigma)
Black Belt Project discussions (Case Studies)

INTEGRATE

Capturing Project Learning

Lessons Learned
Final Questions and Answers

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Class quorum
The minimum number required for
conducting the course is eight and
maximum number of participants is
fifteen.

or cancel the program. Notice to the

participants will be provided two days in
advance regarding such cancellations or
postponement.

If the minimum quorum is not available

within the scheduled class dates,
KPMG reserves the right to postpone

Please confirm your registration and

class schedule before finalizing on travel
or other logistics from your end.

Methodology

Program is a global standard offering that uses mix

of techniques aligned to adaptive learning style

Inculcates class room exercises, theory vs scenario

linkage in a mini-group setup, reverse presentation,
demonstration of statistical tools and practice
sessions

Program fee
INR 60,000/- + applicable taxes
Program schedule
Across geography schedule is regularly updated on our
website:
http://www.kpmg.com/in/pm/pages/sixsigma
Materials and logistics
It would be advisable to come to the class with a laptop
enabled with a leading operating system. Access to
a copy of the statistical tool such as Minitab would
be useful to conduct exercises. KPMG would only be
providing hard copies of the training material for your
perusal.
Evaluation
Evaluation would be carried out through a written
examination consisting of objective type and scenario
based questions.

Black Belt assessment exam would be conducted at

the end of the theoretical sessions

Tool usage demonstrations might also be carried out

as part of the assessment

KPMG follows a strict evaluation process and will not

entertain any requests for re-consideration in case the
candidate does not qualify for the certification.

Registration
For attending the course, participants are required to
send the physical copy of the Demand Draft to the
respective KPMG regional office. Participants can also
pay the fee using a bank deposit facility. Account details
will be provided by the respective KPMG office. For
all registration related queries, please refer contacts
section.
Refund rules
If the course stands cancelled, the entire fee amount
would be refunded back to the candidate. In case of a
no-show by the candidate no amount shall be refunded.
If the candidate discontinues the course, no refund
would be made available.
No refund of travel cost would be done, please confirm
the training before making your travel arrangement.
We would be providing a two day cancellation or
postponement notice for the same.
In case the candidate does not qualify for the
certification, no refund would be made; however, the
candidate can re-register again for the course by paying
the required program fee and attend the same.
The candidate is liable to pay the entire amount, for the
six sigma black belt program through a Demand Draft
or using an online money transfer facility before the
commencement of the first phase of the program.
Issue of certificates
Certificates would be issued only to successful
candidates, on completion of program requirements
and on full realization of payment. Organizations
sponsoring candidates need to provide explicit
instructions of how the certificate needs to be issued to
candidates. The certificates are expected to be issued
within four weeks of the completion of assessment.

Pedagogy

Each participant will get a hardcopy of the training

material which can be used for reference

Participants will carry out individual/group exercises

during the training, mentored by the KPMG faculty

Active question and answer sessions are built into

the course for clarifications and better understanding

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Testimonials:
I had attended the Lean Six sigma Black Belt CDP run
at KPMG in their Gurgaon office and I am pleased to
say that it was a very delightful experience. Each one
of us in the class had such a diverse background,
and still the trainer managed to deliver what I would
call a world class facilitation experience for everyone
equally. He was helpful, informative and articulate in
his demeanour. The CDP has enabled me to change
my role at work and helped me earn a new title! I
would happily refer KPMG for any future needs to
my colleagues.
Senior Professional
from Leading Insurance company.

The Six Sigma Lean Black Belt CDP helped me

to understand the business and people aspects
of transformational projects. The ability to take
a complicated statistical methodology and
communicate it so that non-statisticians can
understand the concept and easily utilize the tools to
improve performance, increase sales revenues and
reduce costs. By using the simple tools I learned in
the program I have already been able to significantly
improve the IT environment of my company and
pass this on to the operational team who filtered it
through the rest of the organization
Senior Professional
from Leading Manufacturing company.

Disclaimer: The views and opinions expressed herein are those of the participants and do not necessarily represent the views and opinions of KPMG in India.

KPMG advantage

Offering

Among the first

Leadership

Dedicated

Credibility

Commitment

Structured
program for:
Six sigma green
belt
Six sigma black
belt

To have a Six
Sigma training
practice in India.

Among the
leaders in Open
house green belt
and black belt
workshop

Dedicated team of
Sigma resources
including Master
Black Belt, Black
Belt and Green
Belts.

Catering to
audience
from diverse
domains those
include: Banking
and Finance,
Manufacturing, IT/
ITeS, Hospitality,
Healthcare,
Defense, Logistics,
Education and
more... Repeat
deliveries across
85 per cent clients.

Contributing to
the national skill
development
agenda of the Govt.
Spreading
Zero Defect
awareness

Customisable for:
Six sigma
yellow belt
Master black
belt

Trained more
than 13000
professionals
across India,
Middle East and
Africa.

Six sigma advisory

Faclitation
approach
Full scale
Implementation

Enabling
quality in
manufacturing
and service.
Enabling people
for fact-based
decision
making

About KPMG academy: Governance institute

About KPMG in India

KPMG Academy has been set up with an objective of

strengthening business performance through knowledge
management, competency development and capacity
building. Based upon quintessential elements of knowledge,
applied imagination and application of both, the Academy
aims to strengthen the business organisation and its
ecosystem. The Academys objectives include standards
setting in areas of KPMG functioning, and strengthening
conditions for its future readiness in terms of business and
its delivery systems. Client interactions, insights, thought
leadership publications and brand development are among
the outcomes. The KPMG Governance Institute aims to
function in its outreach areas.

KPMG in India, a professional services firm, is the Indian

member firm of KPMG International and was established
in September 1993. Our professionals leverage the global
network of firms, providing detailed knowledge of local
laws, regulations, markets and competition. KPMG in India
provides services to over 4,500 international and national
clients, in India. KPMG has offices across India in New
Delhi, Chandigarh, Ahmedabad, Mumbai, Pune, Chennai,
Bengaluru, Kochi, Hyderabad and Kolkata. The Indian member
firm has access to more than 8,000 Indian and expatriate
professionals, many of whom are internationally trained.
It strives to provide rapid, performance-based, industryfocussed and technology-enabled services, which reflect
a shared knowledge of global and local industries and
experience of the Indian business environment.

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

KPMG in India contacts:

For Program Enquiries

K Kothandaraman

Southern Region

Partner
Bengaluru, Hyderabad, Chennai,
Business Excellence
Kochi & Trivandrum.
T: +91 80 3065 4700 M: +91 91762 79279
E: kkothandaram@kpmg.com
E: SixSigmaSouth@kpmg.com

Venkataramani Sankaran

West Region

Technical Director
Mumbai, Pune, Nashik,
Business Excellence
Ahmedabad, Indore
T: +91 44 3914 5251 M: +91 99877 44776
E: vsankaran@kpmg.com
E: SixSigmaWest@kpmg.com

Nitesh Jain

North Region

Associate Director
Delhi, Gurgaon, Noida,
Business Excellence
Chandigarh, Jaipur, Kolkata
T: +91 120 4785450 M: +91 99997 55655
E: niteshjain@kpmg.com
E: SixSigmaNorth@kpmg.com

For General Six Sigma Enquiries

www.kpmg.com/in

in-fmsixsigma@kpmg.com

The information contained herein is of a general nature and is not intended to address the circumstances of
any particular individual or entity. Although we endeavour to provide accurate and timely information, there
can be no guarantee that such information is accurate as of the date it is received or that it will continue to
be accurate in the future. No one should act on such information without appropriate professional advice
after a thorough examination of the particular situation.
2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All
rights reserved.
The KPMG name, logo and cutting through complexity are registered trademarks or trademarks of KPMG
International Cooperative (KPMG International).
Printed in India (001_FLY0415)