OF COMMUNICATION
Does the
fish know
that its
wet?
THE ANSWER
What is Communication?
Communication is the act of conveying intended meaning to another entity through
the use of mutually understood signs and semiotic rules. The basic steps of
communication are the forming of communicative intent, message composition,
message encoding, transmission of signal, reception of signal, message decoding
and finally interpretation of the message by the recipient. (Douglas, 2013)
Communication is:
- An act
- With a goal to send a message to a receiver using
one channel
- Has several elements (i.e. sender, message, receiver,
channel, etc.)
Elements of Communication
1.
2.
Sender - the person who intends to convey the message with the intention of
passing information and ideas to others is known as sender or communicator,
or encoder.
Idea (Message) - this is the subject matter of the communication. This may be
an opinion, attitude, feelings, views, orders, or suggestions.
Elements of Communication
3. Channel - the person who is interested in communicating has to choose the channel for sending
the required information, ideas etc. This information is transmitted to the receiver through certain
channels which may be either formal or informal.
4. Receiver - the person who receives the message or for whom the message is meant for. It is
the receiver who tries to understand the message in the best possible manner in achieving the
desired objectives.
5. Feedback - process of ensuring that the receiver has received the message and understood in
the same sense as sender meant it.
MESSAGE
CHANNEL
RECEIVER
FEEDBACK
a more interactive model that saw the receiver or listener providing feedback to the sender or
speaker. The speaker or sender of the message also listens to the feedback given by the receiver
or listener. Both the speaker and the listener take turns to speak and listen to each other.
Feedback is given either verbally or non-verbally, or in both ways. This model also indicates that
the speaker and listener communicate better if they have common fields of experience, or fields
which overlap
Transactional Model
The transactional model shows that the elements in communication are interdependent. Each person in
the communication act is both a speaker and a listener, and can be simultaneously sending and receiving
messages.
There are three implications in the transactional model:
Transactional means that communication is an ongoing and continuously changing process. You are
changing, the people with whom you are communicating are changing, and your environment is also
continually changing as well.
In any transactional process, each element exists in relation to all the other elements. There is this
interdependence where there can be no source without a receiver and no message without a source.
Each person in the communication process reacts depending on factors such as their background, prior
experiences, attitudes, cultural beliefs and self-esteem.
NEXT LESSON:
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