4/21/2016

GmailEmailFromIRCTC

SakthivelPanneerselvam<pksakthi.mail@gmail.com>

EmailFromIRCTC
1message
ticketadmin@irctc.co.in<ticketadmin@irctc.co.in>
To:pksakthi.mail@gmail.com

Thu,Apr21,2016at3:02PM

________________________________________________________________________
Thisisasystemgeneratedmail.PleasedonotreplytothisemailID.If
youhaveaqueryorneedanyclarificationyoumay:
(1)Callour24hourCustomerCareor
(2)EmailUscare@irctc.co.in
________________________________________________________________________
DearCustomer,
Thank you for using IRCTC's online rail reservation facility.Your eticket has been booked and the
detailsareindicatedbelow.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual
Reservation Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You
havetocarrythisprintout/VRMalongwithanyonefromthelistedidentitycards(VoterIdentityCard
/ Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student
IdentityCardwithphotographissuedbyrecognizedSchoolorCollegefortheirstudents/Nationalised
Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph)during
train journey in original. Both these will be examined by ticket checking staff on stations/trains for
verificationpurpose.
Bookingdetails:
PNRNo

4631978960

TrainNo

16179

TrainName

MANNAIEXP

From

MS

To

MQ

Date

2142016

Class

2A

BoardingPoint

MS

ReservationUpto

MQ

Quota

Tatkal

PassengerDetails:
S#

Name

Age

Sex

Seat/Berth

Coach

Status

KHOKILA

046

Female

0027

A1

CONFIRM

TotalFare 00001345

IRCTC

Forcancellationofyourticket,pleaselogintoyouraccount,selectthePNRyouwishtocancelandcancel
your ticket online. Cancellation of your eTicket is possible only on the websitewww.irctc.co.in, and is NOT
possible on PRS Counters.Cancellation can be done till the time of chart preparation for the train which is
normally4to6hoursbeforethescheduleddepartureofthetrainfromthetrainoriginatingstation.(Fortrains
startingupto12intheafternoonthechartpreparationisusuallydoneonthepreviousnight).
https://mail.google.com/mail/u/0/?ui=2&ik=134c9b8f64&view=pt&search=inbox&th=154382a3da7833fb&siml=154382a3da7833fb

1/2

4/21/2016

GmailEmailFromIRCTC

Youcancancelanyofthepassengernamesfromthelistofpassengersonthisticketwithoutaffectingtheticket
asawhole.
For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach the nearest
RailwayReservationOfficewithElectronicReservationSlipprintoutandphotoidentityproofmentionedinthe
ElectronicReservationSlipatleast24hoursbeforethescheduleddepartureoftrainasperexistingRailway
rules.
Once you have cancelled your ticket, the fresh details and changes made by you will be available on the
CancelledeTicketsHistory(asalinktosite)Therefundamountduetoyouaftercancellationwillbecredited
backtothesameaccountwhichyouhadusedforbookingtheticket.
Nowuserscanchecktheirrefundstatusonlinebyclicking'Refundstatus'linkafterloggingin.Ifbyanyreason
you are unable to cancel your ticket on the website till the time of charting and also unable to perform the
journey, please send a mail to etickets@irctc.co.in at the earliest giving the details of your claim .We will
representyourcasewiththeRailwaysClaimsWing.Howeversincethisisalongdrawnoutprocess.Ifthe
userwishestocancelhisEticket,hecandosotillthetimeofchartpreparationforthetrain(whichisnormally
4to6hoursbeforethescheduleddepartureofthetrainfromthetrainoriginatingstation.(Fortrainsstartingup
to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other
claims/contingenciesonthiseticketmaybeconveyedtousatetickets@irctc.co.inforprocessing.
Passengersareadvisednottocarryinflammable/dangerous/explosive articles as part of their luggage and
alsotodesistfromsmokinginthetrains.
Foranyfurtherassistance,pleasecontactusatusat24*7Hrs.
CustomerSupportat01139340000ormailusatcare@irctc.co.in.
Justdial139fromyourlandline,mobile&CDMAphonesforrailwayenquiries.
************************Information*****************************
ForanyenquiriesorinformationregardingyourtransactionwithIRCTC,donotprovideyourcredit/debitcard
detailsbyanymeanstoIRCTC.Allyourqueriescanberepliedonthebasisof10digitIRCTCTransactionid/
PNRno./Userid.canberepliedonthebasisof10digitIRCTCTransactionid/PNRno./Userid.IRCTCdoes
notstorethecredit/debitcardinformationinanyformduringthetransaction.
******************************************************************
WarmRegards,
CustomerCare
InternetTicketing
IRCTC

DISCLAIMERTheinformationcontainedinthiselectronicmessage
(includinganyaccompanyingdocuments)issolelyintendedfortheinformationoftheaddressee(s)andis
proprietary,confidentialorprivilegedinformation.Thisinformationshouldnotbereproducedorredistributedor
passedondirectlyorindirectlyinanyformtoanyotherperson.Ifyouarenotthenamedaddressee,youare
herebynotifiedthatanydisclosure,copying,distributionortakinganyactioninrelianceonthecontentsofthise
mailoranyaccompanyingdocumentisstrictlyprohibitedandisunlawful.Kindlynotifythesenderoremailto
admin@irctc.co.inimmediatelyanddestroyallcopiesofthisemailandanyattachmentsthereto.Anyviewsor
opinionsexpressedinthisemailaresolelythoseofthesenderandmaybemodifiedoralteredandmaynot
necessarilyreflecttheviewsorpoliciesofIRCTCLtd.asanorganization.IRCTCoritsdirectors/employees
shallnotbeliableforanydamagewhetherdirect/indirect,specialorconsequential,includinglossofrevenueor
profitthatmayrisefromorinconnectionwithuseoftheinformationbasedonthismail.
WARNINGThisemaildoesnottantamounttospamming.IRCTCacceptsnoliabilityforany
damagecausedbyanymalwaretransmittedbythisemail.Therecipientshouldcheckthisemailandany
attachmentsforthepresenceofvirusesandothermalwares.Senderisnotresponsibleforanydamagecaused
byanyvirusoralterationofthisemailbyathirdpartyorotherwise.

https://mail.google.com/mail/u/0/?ui=2&ik=134c9b8f64&view=pt&search=inbox&th=154382a3da7833fb&siml=154382a3da7833fb

2/2