This manual covers the installation and operations of the EzSensor 2.0, 1.5 and 1.0.

Unless otherwise specified, all the written information in this manual is applicable equally to any
EzSensor type with no confusion.

Notice to the users

For improvement of product performance, supplementation, or follow-up of information, the
contents of this manual are subject to change without prior notice.

Please note that our company will have no responsibility for accidental damage nor be obligated
to perform warranty service for any damage to equipment due to user error, which is a result to
properly follow the contents of this manual. Become familiar with the safety precautions and
usage procedures for this product. Note that the product may slightly differ from the contents of
this manual depending on individual product specifications.

The following symbols are used throughout this manual to provide effective use of this product

Indicates useful information and tips on how to use our software and
product.
Indicates important instructions. If not observed, malfunction or damage to
the system or other property may occur.
Indicates warnings and instructions for safety. If not adhered, serious risks
and injury may be caused to the patient and the operator.

The device must be installed and used in accordance with the safety regulations and
instructions supplied in this user manual for the purposes and applications which it is intended
for.

Before each usage, check the outer surface of the EzSensor for any signs of physical damage
or defect. The surface of the EzSensor should have a smooth finish, with no evidence of
chipping or damage. Otherwise, contact your local distributor of VATECH & E-WOO products for
further instructions on what to do.

To ensure correct usage of the EzSensor device in a clinical environment, for which intended
purposes correspond to its design and application, only dentists or their designated operators
are authorized to operate this system.

Modifications and/or additions to the device must be done exclusively by VATECH & E-WOO
personnel or by parties expressly authorized for the purpose by VATECH & E-WOO. Any
modifications or additions must always comply with the standards and generally recognized
rules of good workmanship.

It is the users responsibility to ensure compliance with all local safety regulations in effect in the
state/country of installation.

Electrical safety
The covers of the device may be removed only by qualified and authorized technical personnel.

This device can only be used in rooms or areas which comply with all laws and regulations
applicable to electrical safety in the medical premises, such as CEI standards for the use of an
additional ground terminal for equipotential connections. This device must always be
disconnected from the power supply before cleaning or disinfecting.

Water and other liquids must not be permitted to penetrate inside the device, where they could
cause short circuit or corrosion. No protection is supplied against liquid penetration.

Explosion safety
This device is not recommended to be used in the presence of flammable gases or vapours.
Some disinfectants evaporate and form explosive or flammable mixtures. If disinfectants of this
kind are used, it is important to let the vapours disperse before using the device again.

For improvement of product performance, supplementation, or follow-up of information; the

contents of this manual are subject to change without separate prior notice.

Symbols Descriptions
Item

Symbol

Description
Type B applied

Indicates to the user to check the accompanying documents (this

User Guide) for more information about EzSensor.

Conforms to CE MDD 93/42/EEC (European Communities)

concerning medical devices.

Handle with care

Label Location
The E-WOO TECHNOLOGY logo and the following label can be found on the EzSensor device.
1F/4F Yunmin Technotown, 473-4, Bora-dong, Giheung-gu, Yongin-si,
Gyeonggi-do, KOREA

Tel:

82-31-285-6950,

Fax:

82-31-286-3007

Type: Medical Image Processing Unit

Model: EzSensor
SN: EZS-00000000
Weight: 220g/EA

Date : 2009. 1. 1

Manufactured by: E-WOO Technology Co., Ltd.

Contents
CHAPTER 1 INTRODUCTION .................................................................. 6
1.1
1.2
1.3

System Description ..............................................................................................6

System Components ...........................................................................................9
Sensor positioning aid accessories (Optional) ...................................................12

CHAPTER 2 HARDWARE INSTALLATION ............................................ 13

2.1
2.2

What you should do before use .........................................................................13

Specifications.....................................................................................................13

2.2.1 PC Specification ........................................................................................................................ 13

2.2.2 EzSensor Driver Setup ............................................................................................................. 14

2.3
2.4

Cable Connection & Driver Installation ..............................................................16

Installation of the EzSensor Holder ....................................................................21

CHAPTER 3 INSTALLING THE SOFTWARE ......................................... 22

3.1
3.2

Installation of EasyDent V4 ................................................................................22

Preparing for the Image Acquisition with the EzSensor .....................................27

3.3

Running the EasyDent V4..................................................................................28

3.3.1 Patient Registration ................................................................................................................... 28

3.3.2 Acquiring the image .................................................................................................................. 29
3.3.3 Multi-Shot .................................................................................................................................. 33

CHAPTER 4 MAINTENANCE ................................................................. 37

4.1
4.2
4.3

Visual Inspection ................................................................................................37

Periodic Maintenance ........................................................................................37
Cleaning.............................................................................................................37

CHAPTER 5 WARRANTY ...................................................................... 38

APPENDIX ............................................................................................... 39
A.1 LED indicators ...................................................................................................39

A.2 X-ray Exposure Guide .......................................................................................40

A.3 Upgrading to the capability of using multi-sensor ..............................................43
A.3.1 Before software installation ....................................................................................................... 43
A.3.2 Installing software and registering the sensors ......................................................................... 45
A.3.3 Capturing image ........................................................................................................................ 47

A.4 Error Code .........................................................................................................49

A.5 Troubleshooting .................................................................................................51
A.6 How to use the cone indicator............................................................................52

Chapter 1
1.1

Introduction

System Description

EzSensor is a modern digital imaging solution for intraoral dental radiography. Its advanced
CMOS technology provides excellent image quality. For the patient comfort, the ergonomic
design is based on human intraoral anatomy.

EzSensor is a digital X-ray imaging system designed specifically for dental radiography within
the oral cavity. The system captures X-ray images and makes them available for display and
storage across your network of computers.

EzSensor is connected by a USB A-A cable (supplied separately) to a compatible Console PC.
The Console PC runs Windows XP or Windows Vista and also provides power for the device.
Support for the EzSensor is provided by compatible software programs such as EasyDent V4.
For other custom applications, a programmers guide is available.

The EzSensor includes a detachable holder that can be mounted on the wall or other stable
surface.

The EzSensor comes with the following features:

Excellent image quality based on advanced CMOS technology

More comfortable sensor ergonomic shape for human oral structure
Lower dose exposure
More durable
Easy-to-use USB 2.0 interface

< Table 1. Specifications >

(1) EzSensor 1.5

Parameter

Description

Detector Structure

Low Noise Hybrid CMOS

Dimension(W x L x T)
Pixel Pitch
Active Pixel Array

1.14 x 1.52 x 0.19 inch

(29.2 x 38.7 x 4.95 mm)
0.035 mm
686 x 944 pixels
(24.01 x 33.04 mm)

Dynamic Range

4096

Signal to Noise Ratio

>37dB

USB Cable length between Controller and

PC

3m

(2) EzSensor 1.0

Parameter

Description

Detector Structure

Low Noise Hybrid CMOS

Dimension(W x L x T)
Pixel Pitch
Active Pixel Array

1.03 x 1.45 x 0.19 inch

(26.1 x 36.8 x 4.95 mm)
0.035 mm
572 x 858 pixels
(20.02 x 30.03 mm)

Dynamic Range

4096

Signal to Noise Ratio

>37dB

USB Cable length between Controller and

PC

3m

(3) EzSensor 2.0

Parameter

Description

Detector Structure

Low Noise Hybrid CMOS

Dimension(W x L x T)
Pixel Pitch
Active Pixel Array

(31.5 x 42.8 x 4.95 mm)

0.035 mm
744 x 1030 pixels
(26.04 x 36.05 mm)

Dynamic Range

4096

Signal to Noise Ratio

>37dB

USB Cable length between Controller and

PC

1.24 x 1.69 x 0.19 inch

3m

1.2

System Components

The EzSensor device installer should check the following items listed in the table below before
system installation. If the serial numbers of the individual parts do not match, do not install the
system and contact your local distributor or agent for support.

< Table 2. EzSensor system components>

No

Components

1.

Sensor Module

2.

Control Box

3.

USB Cable (3M)

4.

Holder for Control box

5.

Holder for Sensor

6.

Silicon cover

7.

EzSensor Driver Installation CD

8.

EzSensor Manual

Remark

USB 2.0 (Mandatory)

Document

1. Sensor Module:
Consists of a special CMOS sensor specifically designed for use in radiography and
enclosed in a hermetically sealed ergonomic capsule. The sensitive surface of the
sensor is covered with a thin layer of scintillating phosphorous through which X-ray
radiation is converted into light and then into an electric charge.

2. Control Box:
Provides power for the sensor, timing and synchronization of sensor signals, signal preamplification, analogue/digital signal conversion, USB port interface and optical
insulation of all connections.

3. USB Cable:
Used to transmit output signal from the control box to the computer.

4. Control Box Mount:

Used to mount the control box at the preferred location.

10

5. Sensor Holder:
Used to stow the sensor when not in use.

6. EzSensor Driver Installation CD

11

1.3

Sensor positioning aid accessories (Optional)

The cone indicator is an intraoral positioning device specifically designed to support and aligns
the sensor with the X-ray source when positioning along the upper or lower jaw.

Please refer to the appendix for more information. (Pages 52 ~ 54)

12

Chapter 2
2.1

Hardware Installation

What you should do before use

To operate the intraoral sensor, you need to install EasyDent V4 and the EzSensor driver.

2.2

Specifications

We cannot guarantee that EasyDent V4 will work properly with an

unregistered copy of Microsoft Windows. Therefore, you should use
registered, genuine version of Microsoft Windows, XP or VISTA.

2.2.1

PC Specification

Operating System
Microsoft Windows XP Home Edition Version 2002 Service Pack 2 or above.
Microsoft Windows Vista Home Edition or above.
Hardware requirement
Main CPU: Intel Pentium IV 3.0 GHz
Main Memory: 512 MB of RAM (DDR2)
Video Memory: 64 MB
HDD: 80 GB (larger size preferred)
CD-ROM (prefer CD-RW)
USB 2.0 [Mandatory]
Network Card: 1 EA
Monitor: Min. resolution: 1024*768
Keyboard/Mouse

Turn off the Windows Firewall service for proper communication across the
network for the installed database and file servers.

If you need to install additional software on your computer, please install

only those that are internationally authorized. Take extra precaution when
installing any Active-X controls.

13

2.2.2

EzSensor Driver Setup

This step is necessary for the installation of EzSensor. Calibration data for the EzSensor will be
installed along with the Windows device driver.

Step 1
Insert the EzSensor Driver
Installation CD in the CDROM. Setup should start
automatically. If it does not,
click Start > Run and type
D:\EzSensor\setup.exe.

Step 2
The install program for E-Woo
Intraoral Detector Software
will appear. Click the Next
button.

14

Step 3
Select the EzSensor feature
that you want to install. Check
EzSensor 1.5, EzSensor 1.0
or EzSenor 2.0 and then click
the Next button.

Step 4
The Installshield Wizard will
start configuring the
installation parameters you
have chosen.

Step 5
The InstallShield wizard will
copy the EzSensor calibration
files to your workstation(PC).

15

2.3

Cable Connection & Driver Installation

Do not connect the EzSensor and USB cable to your computer until you
have successfully installed the setup program.

Be sure to connect the EzSensor module to the control box before

connecting the USB cable to your computer.

Step 1
Connect the EzSensor Module
to the Control box.

Step 2
Connect the USB Cable to the
Control box.

16

Step 3
Connect the USB cable
connector to the USB 2.0 port
on the PC.

Step 4
After connecting the USB
Cable to the USB 2.0 port on
the PC, the Found New
Hardware Wizard will appear.
If the Found New Hardware
Wizard does not appear,
reconnect the USB Cable
connector to the PC.
Select Install from a list or
specific location (Advanced),
and then click Next.

17

Step 5
Select include this location in
the search.
Click Browse, and then select
EzSensor100, EzSensor150
or EzSensor200 Folder.
And then click Next button.

Step 6
If the Hardware Installation
window appears, click
Continue Anyway

18

Step 7

Driver Installation has been

completed successfully.
Click the Finish button.

Step 8
Confirmation of Driver installation at the Device Manager.
Method of Confirmation : Settings Control Panel System Hardware Device
manager
Select the Vatech HDS Driver, located under Imaging Devices. You should see the
message, This device is working properly.

19

20

2.4

Installation of the EzSensor Holder

The EzSensor holder is used for mounting the EzSensor to the wall when it is not in use.
When choosing where to install the EzSensor, locate an area that offers easy access and
visibility during patient examination.

Position the holder on a stable, flat surface. Using the holes at the back of the holder as
guides, fasten the holder securely to the wall using 2 dry wall screws (included).

Remove the tape from the backside of the silicon holder. Attach the silicon holder to the
sensor holder.

21

Chapter 3
3.1

Installing the software

Installation of EasyDent V4

Step 1
Insert the EasyDent
installation CD in the CD-ROM
drive.
Setup should start
automatically. If it does not,
click Start Run, and type
D:\EasyDentV4\setup.exe.
Press Enter.

Step 2
Select the language you want
to install and then click Next.

22

Step 3
Preparing the installation.

Step 4
The EasyDent V4 InstallShield
Wizard will appear. Click Next
button.

23

Step 5
Select the setup type that best
suits your needs.
Click Next button.
Basic : Installs the basic
version of Easydent V4
CD-Publishing : Installs the
basic version of EasyDent V4
along with CD-Publishing
capabilities. (optional)

For the EasyDent server, select all items. For PC being used for viewer :
Select only the items except for DB & File servers. For the detailed
installation, refer to the EasyDent V4 installation manual.

Step 6
Select the features that you
want to install. Click Next
button.

24

Step 7
Now you are ready to install.
If you would like review any of
your installation settings, click
Back, To proceed with the
installation, click Install.
Click Cancel to exit the
wizard.

Step 8
Installing EasyDent V4.

25

Step 9
MSDE(Microsoft SQL server
Desktop Engine) is installed
automatically.

Step 10
Choose No, I will restart my
computer later, and then click
Finish.

26

3.2

Preparing for the Image Acquisition with the EzSensor

Turn on the computer.

Run the EasyDent V4.5 (refer to P21).

Configure the required X-ray parameters (exposure time, etc.) for the X-ray generator.

Put a new disposable cover on the EzSensor and connect this to the cone indicator.

Position the EzSensor at the appropriate area of the mouth .The flat, receptor side of the
sensor must face the X-ray source. Notice that the receptor side is marked with sign for
easy recognition.
The use of the sensor positioning aid is recommended to guarantee that the sensor is
parallel to the tooth and at the proper angle for exposure.

The use of the parallel technique with a cone indicator, if possible, is highly
recommended.

After preparing the sensor for exposure in EasyDent V4, acquire an image by pressing
the exposure button for your X-ray source.

<Using the EzSensor with ESX intraoral X-ray>

<Using the EzSensor with a Cone Indicator (optional)>

27

3.3

Running the EasyDent V4

3.3.1

Patient Registration

Step 1
Turn on the PC.
Run EasyDent V4. Click Patient (

) icon to register a new patient.

Step 2
The new patient registration window will appear .you are asked to register the new patient
and click Confirm.

28

3.3.2

Acquiring the image

Step 1
Start EasyDent by clicking the EasyDent V4 Viewer on the desktop.
Search and enter the appropriate patient information and then click the Sensor(

button.

29

Step 2
Select your capture device. At this time you are asked to select the device and image quality.

HC (Default): High Contrast

MC: Middle Contrast
LC: Low Contrast
HC_N : High Contrast (New Image processing)
MC_N : Middle Contrast (New Image
processing)
LC_N : Low Contrast (New Image processing)
NI: Normal Image

30

Step 3
Select the tooth position and then click the Capture(

) button.

Step 4
Expose the X-ray after the Please expose X-ray message appears.
The message, Optimizing Image Please wait appears momentarily while the image is
being optimized. The image will appear after optimization is complete.

31

Step 5

Click the DB SAVE(

32

) button to save the image.

3.3.3

Multi-Shot

Step 1
Click the MULTI-SHOT (

) button.

The system will get ready to acquire an X-ray image.

Step 2
Expose the X-ray after the Press the X-ray (shot) button message appears.

33

Step 3
The message, Optimizing Image Please wait will appear momentarily while the image is
being optimized. The image will appear after optimization is complete.

Step 4
Expose the X-ray again for a subsequent shot.

34

Step 5
If you want to acquire more images, continue to expose the x-ray when the Press the X-ray
(shot) button message appears.
If you want to finish, click the Finish button.

Step 6
Click and drag the image to its appropriate position.

35

Step 7

Click DB SAVE (

) to save the images.

Step 8
Click the MULTI-SHOT(

36

) button again to exit the Multi-shot Mode.

Chapter 4
4.1

Maintenance

Visual Inspection

Like all electrical systems, EzSensor requires not only correct usage, but also visual inspection
prior to operation, Along with routine checks at regular intervals. These precautions will help
ensure that the system operates accurately, safely, and efficiently.
Before using, the operator should check the system for any signs of physical damage or defect.
If something is detected, contact your local distributor of VATECH & E-WOO products for further
instructions on what to do.

4.2

Periodic Maintenance

Periodic maintenance should be performed if needed, but at least once a month. It must consist
of various checks performed by the operator or by a qualified service technician.
Check that all cables connected to the EzSensor are undamaged
Check for external damage to the EzSensor that could compromise its ability to operate
safely.

4.3

Cleaning

To clean the EzSensor, use either of the following solutions listed below and observe the noted
precautions.
Mild soap and water
Isopropyl alcohol (70%)
Do not soak or immerse the system and be sure to dry it completely afterwards.
Clean the surface of the system by moistening it with a soft cotton swab dipped in either of the
cleaning solutions listed above. Gently wipe the surface from end-to-end in lines without
applying pressure. Make sure that the liquid will not penetrate the system through the USB
cable or the sensor cable connectors.
After cleaning the surface of the EzSensor, use a clean lint-free cloth to dry the system, as
needed, until the surface is clean.

37

Chapter 5

Warranty

The EzSensorTM is warranted to be free from sensor defects in sensor and workmanship from
the date of installation for a period of 12 months.
In the event that the product is returned by the dealer or the end-user after the warranty has
expired, we reserve the right to collect a reasonable fee from the end user for services mutually
agreed upon.
Any item returned to the factory, through an authorized dealer VATECH & E-WOO, will be
repaired or replaced at our option at no charge provided that our inspection indicates it to have
been defective. Dealers labor cost, shipping and handling charges are not covered by this
warranty.
This warranty does not apply to damages due to shipping, misuse, or careless handling.
Warranty is void if the system is installed, repaired, or serviced by anyone other than authorized
service personnel, as dictated by VATECH & E-WOO.

38

Appendix
A.1

LED indicators

The EzSensor Hardware Controller has two LED indicators that show its functional status.
The location of the LED lights is shown in the following illustration and described in Table 3.

LED 1
LED 2

< Table 3. Description of LED Indicators >

LED State
LED 1

LED 2

Functional Status
Confirmation

Initial State

Green

Off

USB Connection

Standby

Green

Green

Capture stanby

Trigger (X-ray On)

Orange

Green

X-ray On and Sensor Trigger On

Data Transmission

Green

Orange

Confirm data transmission

Operational State

with USB cable

Image acquisition

with sensor board

Green

Off

Completion of data transmission

(Return initial state)

39

A.2

X-ray Exposure Guide

< Table 4. Detailed Exposure Guidance Table >

Exposure condition

Ref.

Dose

Signal Level

60kvp

60kVp

65kVp

2mA

6mA

5mA

Patient

Adult

Adult

Adult

Cone to skin

8cm

8cm

8cm

AnyRay

VX 70

ESX

Section
Upper Jaw/
Anterior
upper

Upper Jaw/
Canine
Upper Jaw/
Posterior
Lower Jaw/
Anterior

Lower

Lower Jaw/
Canine
Lower Jaw/
Posterior

No

4mm

Filter

Al filter

Approximate Exposure Time

2800

1800

160

0.20

0.16

0.22

2800

1800

160

0.20

0.16

0.22

3200

2100

200

0.25

0.20

0.27

2400

1400

130

0.15

0.12

0.18

2400

1400

130

0.15

0.12

0.18

2800

1800

160

0.20

0.16

0.22

For larger body types : increase the source current by 25%

For children : reduce the source current by 20%
For edentulous patients : reduce the source current by 20%

The X-ray dose required for image acquisition can vary depending on the Xray source and environmental circumstances. You must maintain the
exposure time and change the kVp and mA values according to the signal
level. In addition, if the X-ray source and the distance to the sensor were
changed during the initial installation, the distance (from cone to detector)
must be changed to the 80mm setting.
To reduce an initial measuring error, you should use a 4mm Al filter to
maintain a distance that is identical to the conditional circumstances of the
test.
The exposure time may vary depending on the age, gender and bone
density of the patient.

40

How to optimize exposure condition?

Position the EzSensor and the X-ray source, as shown below. The distance between the cone
and the detector should be 80mm (8cm). Please align the X-ray source over the sensor.

1. Distance: 80mm (8cm) (from cone to detector)

2. Added filter: 4mm Al filter (or No filter )
3. Signal level: after calibration of image

Run program _EzSensor150.exe, _EzSensor100.exe, _EzSensor200.exe located in

C:\EzSensor150, C:\EzSensor100 or C:\EzSensor200.

41

Follow the steps below:

[Step 1] Click the Calibration tab.

[Step 2] Click the Get Bright button for the exposure time.
; Refer to Table 4. Detailed Exposure Guidance Table.
[Step 3] Check the command window.

42

A.3

Upgrading to the capability of using multi-sensor

This chapter explains the steps on how to upgrade to multi-sensor system and use its features.
1. It is capable of upgrading up to 5 sensors.
2. Always specify the unique numbers for the sensors to be used.
Otherwise, difficulties and troubles could be arisen in the middle of use
from confusions.

A.3.1

Before software installation

A. Checking the version information

Please make certain that the accompanying Image Installation Disk CD with the
EzSensor contains the most recently updated, right version. To verify the information
regarding the software version, do follow the next two steps.

The following views are obtained from the Windows XP environment.

They may appear different under different operating system, but not too
much.

1. Go to C\:EzSensor150\CfgBackUp.exe.
2. Click the right button on it.
3. Click property.
4. Click the Version tab.
The file version shall be 1.0.0.4 or higher.
Do the same to verify the file version for the EzSensor150.dll, which shall be
5.1.1.5 or higher.
file

version

CfgBackUp.exe

1.0.0.4 or higher

EzSensor150.dll

5.1.1.5 or higher

43

B. Removing the existing IntraOral Detector software

These procedures are required to upgrade the relevant software to Image Installation
Disk one that comes with the EzSensor.
1. Remove the old, existing software, IntraOral Detector software.
2. Then install the new updated one, Image Installation Disk.
3. Upon installation completion, check the version information, as described in the
figures above.

44

A.3.2

Installing software and registering the sensors

1. Insert Image Installation Disk CD in the driver. Then depending on the Auto-run
option in the windows registry file, it may be or not run automatically the installation
program. If the auto-run is enabled, take the next steps.

2. Cancel auto-run.

3. Go the folder C:\Ezsensor150\CfgBackUp.exe.

Run CfgBackUp.exe. Then the left figure will appear.
Click Browse in the Installation Directory. Then the right figure will appear.
Go to the folder in the CD (E: driver in this example) Ezsensor\Ezsensor150.
Select the data folder corresponding to the sensor that is to be registered.
Then click OK. At this time you will notice that the same folder name is filled in
the open area next to Copy to
Click Copy to to make the folder and copy those data from the CD to that on the
C: drive.

45

4. Check that the folders S_000X(X:1 to 5) were created in the

C:\Ezsensor150\MultiSensor and in that folder another folder Cal and .ini file are
created and the related data are copied from the CD.

46

5. Repeat the 3rd and 4th steps above as many times as the number of the sensors to be
registered to create the individual folders and data.

A.3.3

Capturing image

For more detailed information about the EasyDent, please refer to the
accompanying manual with the EzSensor.

1. Get the identifying number of the sensor attached to the PC.

2. Click Multi Sensor. And from the pull-down menu, select the corresponding sensor
number.

47

If everything is fine, you should have the following information on the task bar.

Item
EzSensor 1.5
HC
1

Details
product name
image processing mode
sensor number

3. Do follow the same procedures as those with single sensor.

That is, select teeth number. Click Capture button.
Acquire the image by pressing and holding exposure switch.

48

A.4

Error Code

1. USB device driver is not installed.

Solution: Please install device driver again.
2. Control box cant be initialized.
Solution: Check and re-connect USB cable.
3. USB device driver is not working properly.
Solution: Re-install the driver.
4. Capture program is already running.
Solution: Please close other program.
5. Detector's response time-out.
Check and re-connect USB cable. Contact Customer Service.
6. Data communication error.
Solution: Re-connect USB cable.
7. Canceled image capturing.
Solution: User canceled image capture. Please try again.
8. Canceled image capturing.
Solution: User canceled image capture. Please try again.
9. Can't find dark frame.
Solution: Restore the EzSensors calibration data from the installation CD or re-calibrate
the sensor. Contact Customer Service
10. Can't find bright frames for calibration
Solution: Reinstall the EzSensor driver.
11. Bad Pixels' Map correction error
Solution: Restore the EzSensors calibration data from the installation CD or re-calibrate
the sensor. Contact Customer Service.

49

12. Wrong image processing parameters.

Solution: Check X-ray source. If the same problem persists, call for the technical
assistance.
13. Can't load 'EzSensor100 (150, 200).dll'.
Solution: Please re-install acquisition software.
14. Require 'EzSensor100 (150, 200).dll' was damaged.
Solution: Please re-install acquisition software.

50

A.5

Troubleshooting

In case you experience any problems regarding the EzSensor system during operation, please
refer to the troubleshooting table below for corrective actions. If the problem persists, please
contact your local distributor of VATECH & E-WOO products.

< Table 5. Troubleshooting Table >

Item

Description

Corrective Action

LED 1 on the control box doesnt Check that the USB cable is plugged in
1

illuminate after installing the device.

correctly at the Control box and on the

console PC.

LED 1 on the control box continuously Check that the Sensor is properly
2

illuminates an ORANGE light during connected.

image acquisition.

Unplug the USB cable from the control box

and then reconnect it.

LED 2 on the control box continuously Unplug the USB cable from the control box
illuminates a RED light during image and then reconnect it.
3

acquisition.

Open the Windows Device Manager and

check that the device is installed correctly.
Alternately, try another USB port on your
computer.

A PID 2001 NO; interface #0 (Check

Unplug the USB cable from the control box

Connection) error message is

and then reconnect it.

displayed.

Open the Windows Device Manager and

check that the device is installed correctly.
Alternately, try another USB port on your
computer.

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A.6

How to use the cone indicator

Sensor position aids:

Cone indicator for molars

Cone Indicator for anterior

52

 Usage Method:
Insert the sensor into the disposal bag provided.

Pass the sensor through the cone ring, into the sensor holder.

Fix the sensor firmly to the sensor holder.

Put the sensor cable in the cable-holder, located at the side of the bottom block.

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 Fasten the sensor cable on the cone ring with the cable hook.

Put the cushion cap on the top of the bottom block.

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Copyright by 2009 E-WOO

The information in this document is subject to change without notice and

does not represent a commitment on the part of the vendor.
This document contains materials protected under International Copyright
Laws. All rights reserved. No part of this manual may be reproduced,
transmitted, or transcribed without the expressed written permission of the
manufacturer and authors of this manual.
If you do not properly set the device setting, causing the device to
malfunction or fail, we cannot guarantee any responsibility.
E-WOO
Tel +82-1588-9510
Email gcs@ e-wootech.com
Head Quarters 473-4, Yun-Min Bldg., Bora-dong, Giheung-gu,
Yongin-si, Gyeonggi-do, Korea
Factory 23-4, Seogu-dong, Hwaseong-si, Gyeonggi-do, Korea
CE symbol grants the product compliance to the
European Directive for Medical Devices 93/42/EEC
as a class IIB device. Authorized by Grand-Duche
De Luxemburg.
EC Representative; DentalHolding Sp.Zo.o
ul. Chalubinskiego 8
00-6 Warszawa Poland
Tel: +48-22-313-08-08
Fax: +48-22-313-08-90

55