Kunal Pagare

Business Analyst
Mob: 08956948689
Email: pagare_kunal@yahoo.co.in
IT Professional with 3.9 years of rich experience in Operations and
Business Analysis (Credit cards, Web and Mobile development,
Financial Services and Payment) and Support Activities in line with
knowledge of management activities with the objective of ensuring the highest
level of service offering to customers, in technology and business services.
Currently employed with Appeal Soft Pvt Ltd. as Business Analyst.
I aspire to have an enriched and fulfilling career in Business/Operations
analysis with a leading corporate having hi-tech environment and working
alongside a group of dedicated professionals, which will enable me to gain
extensive knowledge in Business analysis, Process development and support.
Current Job Description/Responsibilities
Requirement analysis - Gathering all the information from the client
regarding their requirements and its validity in the real scenario. Worked
with client personnel to identify required changes. Create Use case
diagrams, Activity & business process Diagrams.
Working on multiple projects together.
Change Management Providing proposals to the client in order to enhance
their business and convincing them for the change in the present design for
Improving the existing business process
Have been able to publish a few documents regarding effort management
and requirement gathering for the company.
My Responsibility was to design the features of IT system (Create Functional
Requirement)
Determine which tasks/steps to automate (identify scope and get the
requirements).
To document the business process by identifying the requirements.
Handling various activities of the project like information gathering,
analysing the information gathered, documenting the functional or business
requirements.
Managed relationship with programmers and bridge communication between
end users and development team
SYNOPSIS
Well versed with Business analysis and Web Technologies. Good Knowledge
of Banking process, android and IOS platform.
As Business Analyst, I worked on creating high level requirement documents
for different sectors and areas of Banking.
Competent in implementing effective solutions to the customer needs, with
an aim to improve customer contentment and consequently customer
loyalty, repeat and referral business.

 Acquired knowledge of Business Development, new methods, technology

and industry trends while undertaking projects.
STRENGTHS: Adaptable, Quick Learner, commitment to deliver quality
service, punctuality, and result oriented, technically sound, a team player
An effective communicator with strong interpersonal, presentation,, good
reasoning skills, and comprehensive problem solving abilities coupled with
confident decision making for enabling effective solutions.
ACADEMIC CREDENTIALS
Master in Business Administration (Operations Management) from Great
Eastern Management School, Bangalore.
Bachelor of Technology (Information Technology (2006-10)) from Rajiv
Gandhi Technical University. Secured 66.40%
HSC from St. Pauls School, Jabalpur in 2006. Secured 70.2%
SSC from Kendriya Vidyalay No.2 G.C.F, Jabalpur in 2004. Secured 57.2%
TECHNICAL PROFICIENCY
Technology
IT Knowledge
Operating Systems

: QA (Proficiency - 8/10), AGILE (Proficiency 5/10)

: ASP.Net, C++, HTML, MSSQL 2008, Android, IOS
: Windows.

PROFESSIONAL ENHANCEMENTS
WORK EXPERIENCE
1. Appeal Soft pvt. Ltd
(Feb-14 to still working)
Business Analyst
Working on many projects simultaneously. Some of the projects
are listed below:

Cashless Card System

Technology: Microsoft services, RFID, NFC
Scope: This project is to create a cashless card system for a Europe based
client through which payments would be done through a cashless card
provided by the company. The system that reads the card would send the
parameters to the database to process the information and ther amount
would get deducted. The cashless card is similar to the debit cards but with
some of the different functionality.
Team Size: 15
Duration: 3 months and still working
Role & Responsibility:
a) This project consisted of lot of R&D.
b) I am part of Business analysis team.

c) Create SRS, RFP, BRD documents and create Use case

diagrams, Activity & business process Diagrams.
d) Worked on Change requests.
e) My responsibility was to understand the requirement of the
client and forward it to the development team by means of
functional documents and requirement specification document.

Cloud Computing system

Technology: Microsoft services, Cloud computing. Android and IOS
Scope: This project is to create an online cloud computing service like Drop
box. There would be different predefined folder in which users would be able
to store their documents and share them to any other service user.
Team Size: 17
Duration: 3 months and still working
Role & Responsibility:
f) This project consisted of lot of R&D.
g) I am part of Business analysis team.
h) Create SRS, RFP, BRD documents and create Use case
diagrams, Activity & business process Diagrams.
i) Worked on Change requests.
j) My responsibility was to understand the requirement of the
client and forward it to the development team by means of
functional documents and requirement specification document.

2. Whizz Software and Solution.

(Sep-10 to Feb-14)
Business Analyst

Dubai based tourism company - Card Payments

Technology: BizTalk and C# dot net.

Scope: This project revolves around enablement of online transactions and
payments using credit/debit cards for the client and issuing of special travel
cards. It is a system made to accept parameters from end to end team and send
a nationalized Card printing bureau the final processed data. The system
includes technologies like BizTalk and C# dot net.
Team Size: 5
Duration: 18 Months
Role & Responsibility:
k) This project consisted of lot of R&D.
l) I was part of Business analysis team.
m) Worked on Change requests.
n) My responsibility was to understand the requirement of the client
and forward it to the development team by means of functional
documents and requirement specification document..

India Based Petroleum Company - Payments

Technology: Asp.Net, Skelta and MS SQL Server.

Scope: The project was an automation system for India based Petroleum
Companys petrol pump. It took care of all the payments with respect to the
petrol pump and sent a report to the petroleum company of the transactions
made. In a way we had to create software, capable of communicating between
the petroleum company and the petrol pump. The system catered to the issues,
queries and processing of the salary and accounts inventory for the employees
of the client also. A hard core Asp.Net Project involved technologies like Skelta
and MS SQL Server.
Team Size: 6
Duration: 19 months
Role & Responsibility:
a) Created functional design document.
b) Did requirement analysis on the change request and created a
requirement document.
c) Worked in support requests also, as in supervising the testing
activity and coordinating with different team to complete a testing
activity. This is the only support project I have worked in.
d) My Responsibility was to do impact analysis of change request and
pass it on to the client and development team and resolving the
issues, if any, by becoming the bridge of communication between
the client and the developers.
e) Worked with the deployment team to successfully migrate the
solution to the production.

Billing Management application for one of our clients

Technology: Asp.Net, SAP
Scope: It was a very small project and my first. It was a simple
project for creating billing management software for our clients for
their reporting.
Team Size: 3
Duration: 4 months
Role & Responsibility:
a) I was an associate business analyst for this project and I created
my first functional and requirement documents in this project.

PERSONAL PROFILE
Fathers Name
Date of Birth
Gender
Hobbies

: Mr V.K.Pagare
: 11th April 1989
: Male
: Dancing, Playing guitar, Basketball, cricket, watching
movies.
Permanent Address
: 308 Ashit apartment south civil lines, Jabalpur,
M.P. 482001
Contact Nos.
: 8956948689, 9827139321, 0761-4063580

I hereby declare that above mentioned information is true to the best of my

knowledge.
(Kunal Pagare)