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HELIPORT OPERATIONS MANUAL

SOMEPLACE HELIPORT

Certificate Number
5151-CXXX

Heliport Manager
SomePlace Heliport
P.O. Box 123
Town of SomePlace, Ab.
T1O 2O3
Telephone
(403) 555-1234
Facsimile
(403) 555-1256

Original Date of Issue


Day Month Year

Heliport Operations Manual

Original - Day Month Year

Transport

Canada

Transports

Canada
HELIPORT OPERATIONS
MANUAL

MANUEL D'EXPLOITATION D'AROPORT


POUR HELECOPTRES

HELIPORT NAME - NOM DE L'AROPORT POUR HELECOPTRES:

OWNER'S NAME - NOM DU PROPRITAIRE:

OPERATOR'S NAME - NOM DE L'EXPLOITANT:

HELIPORT MANAGER - DIRECTEUR DE L'AROPORT POUR HELICOPTRES:

LATITUDE:

LONGITUDE:

CERTIFICATE NUMBER - N DU CERTIFICAT:

DATE OF ISSUE - DATE D'MISSION:

STATEMENT: HELIPORT OPERATOR - DCLARATION: EXPLOITANT DE L'AROPORT POUR HELICOPTRES


I hereby certify that the information in this Heliport Operations
Manual is correct and no relevant information has been omitted. I
accept and will comply with all the specifications contained herein.

Par la prsente, j'atteste que les renseignements fournis dans ce


manuel d'exploitation d'aroport pour helicoptres sont prcis et
qu'aucun renseignement pertinent n'a t omis. J'accepte et je me
confomerai aux spcifications stipules dans la prsente.

DATE
(Y-A - M - D-J)

SIGNATURE OF HELIPORT OWNER/OPERATOR


SIGNATURE DE L'EXPLOITANT OU DU PROPRITAIRE

APPROVAL - APPROBATION:
This Heliport Operations Manual is approved.

DATE
(Y-A - M - D-J)

Ce manual d'exploitations d'aroport pour helicoptres ist


approuv.

MINISTER OF TRANSPORT - MINISTRE DES TRANSPORTS

SomePlace Heliport

Gen-1

GENERAL SECTIONGENERAL SECTIONGENERAL SECTION


THE HOM FOREWORDTHE HOM FOREWORDTHE HOM FOREWORD
IntroductionIntroductionIntroduction
This Heliport Operations Manual (HOM) has been prepared as a condition of certification
and forms an integral part of the Airport Certificate. This manual sets out the standards
that are met and the services that are provided by the SomePlace Airport as were
required on the date on which the Aerodrome Certificate was issued or amended from
time to time, and serves as:
(a)

a legal reference, between the Heliport Operator and The Minister of Transport for
Canada, with respect to the standards, conditions and levels of service to be
maintained for certification;

(b)

a reference document for Heliport inspections;

(c)

a reference document for Heliport users; and,

(d)

a legal instrument to record any approved changes to or deviations from the


Heliport standards, conditions, or levels of service affecting airside operations.

StandardsStandardsStandards
Facilities, Services and Information specified in this manual are in accordance with
standards contained within:
(a)

the 4th Edition of 'Aerodrome Standards and Recommended Practices' (TP312E,


Part 2); or

(b)

where noted, a previous edition of TP 2586E; or

(c)

where noted, an approved deviation from TP 2586E.

Heliport Operations Manual

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Gen-2

Changes To The HeliportChanges To The HeliportChanges To The Heliport


Where the heliport, portion of the heliport or its facilities are rehabilitated, replaced,
refurbished or improved, the applicable specifications contained in the current edition of
TP 312E shall apply.

Heliport Operations Manual

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SomePlace Heliport
AMENDMENT CONTROL
CONTROL SECTION

Gen-3
SECTIONAMENDMENT

CONTROL

SECTIONAMENDMENT

Amendment ProceduresAmendment ProceduresAmendment Procedures


The Heliport Manager is responsible for the development, issuance and control of
amendments to this manual, subject to approval by Transport Canada. Once approved,
amendments will be properly inserted by the person in the position indicated on the
distribution list. All manual holders will be responsible for the safe custody and
maintenance of their manual.
Within thirty days of issue of an amendment, confirmation will be provided to the Heliport
Manager that the required amendment action has been accomplished by the return of the
amendment control page, signed and dated by the individual amending the manual.
(a)

Each page will show the amendment number and date at the bottom.

(b)

When the manual is in need of amendment, two copies of the proposed


amendment will be forwarded to Transport Canada along with the amendment
instructions.

(c)

After approval by Transport Canada, one copy of the amendment will be retained
by Transport Canada for their manual, and the other signed and returned to the
Heliport Manager to be copied and issued to the remaining manual holders.

(d)

All amendments will be shown by providing a vertical black line in the margin
where changes in paragraphs or wording are made.

CorrigendaCorrigendaCorrigenda
Minor changes (ie. phone numbers, typos) can be accommodated by "pen and ink"
amendments without Transport Canada's prior approval. Distribution of the changes will
be the same as above and a record of these changes will be recorded in the corrigenda
in the same format as the Record of Amendments.

Heliport Operations Manual

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Gen-4

RECORD OF AMENDMENTSRECORD OF AMENDMENTSRECORD OF AMENDMENTS

No.

Date of Issue

Date Entered

Entered By

CORRIGENDACORRIGENDACORRIGENDA

No.

Date of Issue

Heliport Operations Manual

Date Entered

Entered By

Original - Day Month Year

SomePlace Heliport

Gen-5

LIST OF MANUAL HOLDERS

No.
Master

Title
Heliport Manager

Address

Telephone & Fax


No.'s

P.O. Box 123

Tel: (403) 555-1234

Town of SomePlace, Ab.

Fax: (403) 555-1256

T10 0X0
1

Transport Canada

1100 - 9700 Jasper Ave.


Edmonton, Ab.

Tel: (403) 495-3850


Fax: (403) 495-5190

T5J 4E6

Heliport Operations Manual

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Gen-6

TABLE OF CONTENTSTABLE OF CONTENTSTABLE OF CONTENTS

GENERAL SECTION ...................................................................................................................


1
THE HOM FOREWORD....................................................................................................
1
Introduction.............................................................................................................
1
Standards...............................................................................................................
1
Changes To The Heliport........................................................................................
1
AMENDMENT CONTROL SECTION.................................................................................
2
Amendment Procedures.........................................................................................
2
Corrigenda (2)
RECORD OF AMENDMENTS............................................................................................
3
CORRIGENDA...................................................................................................................
3
TABLE OF CONTENTS.....................................................................................................
5
PART I - ADMINISTRATION.........................................................................................................
2
1.1

1.2

INTRODUCTION....................................................................................................
3
1.1.1

Heliport Owner and Operator......................................................................


3

1.1.2

Heliport Operating Conditions.....................................................................


3

1.1.3

Heliport Operations.....................................................................................
3

OPERATIONS::GENERAL
DESCRIPTION
4
1.2.1

PROCEDURES,
OF

STRUCTURE

AND
DUTIES

General Operating Procedures...................................................................


4

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1.2.2

Organizational Chart...................................................................................
4

1.2.3

Duties and Responsibilities.........................................................................


4
HELIPORT MANAGER (4)
AIRFIELD MAINTENANCE SUPERVISOR (4)
SAFETY AND SECURITY SUPERVISOR (5)

1.3

1.4

1.5

HELIPORT OPERATIONAL POLICY......................................................................


5
1.3.1

General Requirements................................................................................
5

1.3.2

NOTAM Requirements................................................................................
5

1.3.3

Direct Notice to Pilots.................................................................................


6

1.3.4

Hazard Removal on Heliport.......................................................................


6

1.3.5

Undertaking In Respect Of Published Aeronautical Information.................


6

TECHNICAL DOCUMENTS AND DRAWINGS......................................................


7
1.4.1

List of Publications......................................................................................
7

1.4.2

Location of Drawings..................................................................................
7

COMMITTEES........................................................................................................
8
AIRLINE CONSULTATIVE COMMITTEE................................................................
8
HELIPORT SAFETY AND SECURITY COMMITTEE..............................................
8
AIRCRAFT OPERATORS COMMITTEE................................................................
8

1.6

SOMEPLACE HELIPORT ZONING REGULATIONS.............................................


9

PART II - HELIPORT SPECIFICATIONS......................................................................................


2
INTRODUCTION................................................................................................................
3

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Gen-8

Units of Measurement............................................................................................
3
2.1

AERODROME DATA..............................................................................................
3
Geometric Centre...................................................................................................
3
Heliport Elevation...................................................................................................
3
Aerodrome Magnetic Variation...............................................................................
3
Windsock Locations...............................................................................................
4
Significant Obstacles in the Vicinity of the Aerodrome...........................................
4

2.2

HELIPORT LIGHTING............................................................................................
4

2.3

AIRSIDE GUIDANCE SIGNS.................................................................................


4

2.4

HELIPORT MARKINGS..........................................................................................
4

2.5

HELIPORT DATA....................................................................................................
5
2.5.1

TAKEOFF/LANDING AREA DATA FORM


5

...............................................

2.5.2

TAXIWAYS .................................................................................................
6

2.5.3

APRONS.....................................................................................................
6

2.5.4

MARKINGS AND MARKERS .....................................................................


6

2.5.5

LIGHTING ..................................................................................................
7

PART III - AIRSIDE FACILITIES & SERVICES.............................................................................


2
3.1

AIRSIDE SERVICES..............................................................................................
3
3.1.1

Airside Maintenance Service......................................................................


3
Manoeuvring Surface Condition Evaluation (3)
Snow and Ice Removal (3)

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Movement Area Sweeping/Grass Cutting (3)

3.1.2

Heliport Fire Fighting Services (ERS)........................................................


4

3.1.3.1.3
4
3.1.4

Air Navigation Services...................

Air Navigation Facilities..............................................................................


4

PART IV - AIRSIDE OPERATIONAL PLANS & PROCEDURES..................................................


2
4.1

EMERGENCY RESPONSE PLAN.........................................................................


3

4.2

HELIPORT SAFETY PROGRAM............................................................................


4

4.3

MOVEMENT AREA ACCESS AND CONTROL PROCEDURES.............................


5

4.4

APRON MANAGEMENT AND SAFETY PLAN.......................................................


6

4.5

WILDLIFE CONTROL PROGRAM.........................................................................


6

4.6

SNOW REMOVAL AND ICE CONTROL PLAN......................................................


6

4.7

CONSTRUCTION AND MAINTENANCE CONTROL PROCEDURES...................


6

APPENDIX SECTION....................................................................................................................
1
APPENDIX A - NOTAM PROCEDURES............................................................................
3
Introduction.............................................................................................................
3
General Criteria......................................................................................................
3
NOTAM, How to Issue?..........................................................................................
4
Persons Authorized................................................................................................
4
APPENDIX B - ORGANIZATION CHART ..........................................................................
5
APPENDIX C - HELIPORT SITE LAYOUT.........................................................................
6

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Page 1-1

HELIPORT OPERATIONS MANUAL

PART I

ADMINISTRATION

Heliport Operations Manual

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Page 1-2

PART I - ADMINISTRATIONPART I
ADMINISTRATION

ADMINISTRATIONPART I

TABLE OF CONTENTS
Copy this Table of Contents from the appropriate section of
the main Table of Contents in the General Section. Delete and
recopy after the Table of Contents has been regenerated, if
revisions necessitate changes to page numbers. This method
will ensure correct page numbering.

THIS
TABLE OF CONTENTS
IS
OPTIONAL

Heliport Operations Manual

Original - Day Month Year

SomePlace Heliport

Page 1-3

PART I - ADMINISTRATION

1.1

INTRODUCTION.1

INTRODUCTION21.1 INTRODUCTION

SomePlace Heliport is located on the Northwest corner of the Someplace Hospital in


the Town of Someplace. The Hospital is located approximately one mile west of the
main street and north of the river. The Heliport serves air ambulance helicopters for
both medevac and patient transfer flights.The Hospital is located approximately one
mile west of the main street and north of the river. The Heliport serves air ambulance
helicopters for both medevac and patient transfer flights.The Hospital is located
approximately one mile west of the main street and north of the river. The Heliport
serves air ambulance helicopters for both medevac and patient transfer flights.
1.1.1

Heliport Owner and Operator


This heliport is owned and operated by the Regional Health Authority (RHA). The
Heliport Certificate is held on behalf of the RHA by the Hospital Administrator; and is
maintained in the Heliport Manager's office at SomePlace Heliport.
The address for all correspondence is:
Heliport Manager
SomePlace Heliport
P.O. Box 123
Town of SomePlace, Ab.
T1O 0X0

1.1.2

Telephone:

(403) 555-1234

Fax:

(403) 555-1256

Heliport Operating Conditions.1.2 Heliport Operating Conditions.1.2 Heliport


Operating Conditions
As shown in the following example, the Operating Conditions (section
1.1.2), and Critical Aircraft (section 1.1.3) can be combined into one
section if desired. Heliport Operations (section 1.1.4) and Operational
Limitations (section 1.1.5) contained in the Aerodrome Advisory Circular
are combined into one section for simplification as well.

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Page 1-4

SomePlace Hospital Heliport is operational 24 hours per day, 7 days per week; and is
capable of supporting Day/Night VFR operations. The heliport is capable of supporting
helicopters in the BK117 category (Heliport code - i.e. H1, H2, H3).
1.1.3

Heliport Operations.1.3

Heliport Operations.1.3

Heliport Operations

The manoeuvring area consists of ? ? ? ? ?. Appendix C - Airport Site Layout, provides


a pictorial layout of the SomePlace Heliport.

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SomePlace Heliport

1.2

OPERATIONS:

Page 1-5

GENERAL PROCEDURES, STRUCTURE AND DESCRIPTION


OF DUTIES.2 OPERATIONS:
GENERAL PROCEDURES,
STRUCTURE
AND
DESCRIPTION
OF
DUTIES.2
OPERATIONS:
GENERAL
PROCEDURES,
STRUCTURE AND DESCRIPTION OF DUTIES

1.2.1 General Operating Procedures.2.1 General Operating Procedures.2.1 General


Operating Procedures
SomePlace Heliport is operated by the Someplace Hospital Maintenance Dept. who are
on site eight hours per day, Monday - Friday excluding Statutory holidays.
Nav Canada maintains a Flight Service Station at ___________ , Information such as
weather and NOTAM's may be obtained by phoning 1-800-FSS-4710
Call-out procedures have been established for services outside of regular working
hours. A rotating supervision schedule has been established and posted in the
Maintenance Department. The supervisor on duty has been delegated all necessary
authorities to act on behalf of the Heliport Manager.

1.2.2

Organizational Chart.2.2

Organizational Chart.2.2

Organizational Chart

The organization chart for SomePlace Heliport is provided in Appendix B1.

1.2.3 Duties and Responsibilities.2.3


Responsibilities

Duties and Responsibilities.2.3

Duties

and

HELIPORT MANAGERHELIPORT MANAGER4HELIPORT MANAGER


The Heliport Manager reports directly to the SomePlace Hospital Director of
Maintenance. The Heliport Manager is responsible for all aspects of the heliport
operation; and includes establishing and maintaining contracts as applicable with
service providers, users and clients. The Heliport Manager is also responsible for
issuing Notices to Airmen (NOTAMS). The Heliport Manager is also responsible for
implementation of the Emergency Response Plan, Heliport Safety Program, the
Movement Area Access and Control Procedures, Apron Management and Safety Plan,
and other environmental, security and safety programs as required.

Heliport Operations Manual

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1.3

HELIPORT OPERATIONAL POLICY.3


HELIPORT OPERATIONAL POLICY

Page 1-6

HELIPORT

OPERATIONAL

POLICY.3

1.3.1 General Requirements.3.1 General Requirements.3.1 General


Requirements
(a)

SomePlace Heliport shall be operated in compliance with the standards set out
in Aerodrome Standards and Recommended Practices (TP 312E), as they read
on the date on which the Airport Certificate was issued, and with any conditions
specified in the Airport Certificate by the Minister;

(b)

Without charge, at the request of a Transport Canada Aviation Inspector, access


to heliport facilities shall be allowed and equipment necessary to conduct an
inspection of the heliport shall be provided;

(c)

The heliport shall be inspected as the circumstances require for the purpose of
ensuring aviation safety:

(I)

As soon as practicable after any aviation occurrence, within the meaning of that
term as defined in Section 2 of the Canadian Transportation Accident
Investigation and Safety Board Act,

(ii)

during any period of construction or repair of the heliport or of heliport facilities


that are designated in the Airport Certificate, and

(iii)

at any other time when there are conditions at the heliport that could affect
aviation safety; and

(d)

Subject to paragraph 1.3.5(b), the Minister shall be notified in writing of any


change in heliport operations within 14 days after the date of the change.

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1.3.2 NOTAM Requirements.3.2 NOTAM Requirements.3.2 NOTAM


Requirements
A NOTAM is a Notice To Airmen and is disseminated to Flight Service Stations for
immediate availability to pilots.
The Minister shall be given immediate notice of any of the following circumstances as
soon as they become apparent:
(a)

any projection by an object through an obstacle limitation surface relating to the


heliport;

(b)

the existence of any obstruction or hazardous condition affecting aviation safety


at or near the heliport;

(c)

any reduction in the level of services at the heliport that are set out in relevant
aeronautical information publications 1;

(d)

the closure of any part of the manoeuvring area of the heliport; and

(e)

any other conditions that could affect aviation safety at the heliport and against
which precautions are warranted.

1.3.3

Direct Notice to Pilots.3.3

Direct Notice to Pilots.3.3

Direct

Notice

to

Pilots
Where it is not feasible to cause notice of a circumstance referred to in subsection
1.3.2 to be received at an air traffic control unit or a flight service station, immediate
notice shall be given directly to the pilots who may be affected by that circumstance.

1.3.4 Hazard Removal on Heliport.3.4


Hazard Removal on Heliport

Hazard

Removal

on

Heliport.3.4

Any vehicle or other obstruction located on the surface of SomePlace Heliport that is
likely to be a hazard to aviation at or near the heliport shall be removed.

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1.3.5 Undertaking In Respect Of Published Aeronautical Information.3.5


Undertaking In Respect Of Published Aeronautical Information.3.5 Undertaking
In Respect Of Published Aeronautical Information
On behalf of SomePlace Heliport, I will undertake to ensure that:
(a)

each issue of relevant aeronautical information publications 1 shall be reviewed


upon receipt, and, immediately after such review, the Minister shall be notified of
any inaccurate information contained therein that pertains to the heliport; and

(b)

The Minister shall be notified in writing at least 14 days before any change to
the heliport, the heliport facilities or the level of service at the heliport that has
been planned in advance and that is capable of affecting the accuracy of the
information contained in the aeronautical information publications.

Signed ______________________

As defined in the Civil Aviation Regulations, Sec. 300.01, "aeronautical information publications"
means the following documents namely: (a) Canada Air Pilot; (b) Canada Flight Supplement; (c) Water
Aerodrome Supplement; and (d) A.I.P. Canada

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1.4
TECHNICAL DOCUMENTS AND DRAWINGS.4
TECHNICAL DOCUMENTS AND
DRAWINGS.4 TECHNICAL DOCUMENTS AND DRAWINGS
1.4.1

List of Publications.4.1

List of Publications.4.1

List of Publications

The following reference documents are maintained in the offices of the SomePlace
Heliport Manager:
(a)

TP 312E, Aerodrome Standards and Recommended Procedures

(b)

Canada Flight Supplement

(c)

TP 973E, Canadian NOTAM Procedures

(d)

Aeronautics Act & Civil Aviation Regulations, Part III

(e)

SomePlace Heliport Operations Manual - Master Copy

(f)

SomePlace Heliport Maintenance Management System

(g)

SomePlace Heliport Emergency Response Plan

(h)

SomePlace Heliport Safety Plan

(i)

SomePlace Heliport Manual of Heliport Traffic Directives

1.4.2
Drawings

Location of Drawings.4.2

Location of Drawings.4.2

Location

of

Copies of all drawings pertaining to the SomePlace Heliport are maintained in the office
of the Heliport Manager. The master copies of all drawings for this heliport are
maintained in the offices of the Town Engineer in SomePlace.

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1.5

Page 1-10

COMMITTEES.5

COMMITTEES.5

COMMITTEES

Operationally related committees that are established and active at SomePlace Heliport
are:

(a)
HELIPORT SAFETY AND SECURITY COMMITTEEHELIPORT SAFETY
AND SECURITY COMMITTEEHELIPORT SAFETY AND SECURITY COMMITTEE
Chairperson: Heliport Manager
Mandate:

To effectively establish safety and/or security procedures and to ensure


the proper and effective coordination of these measures with all parties
concerned.
(See Appendix B3)

Scheduled:

Once annually, or as required.

1.6
SOMEPLACE HELIPORT ZONING BYLAWS.6
SOMEPLACE HELIPORT ZONING
BYLAWS.6
SOMEPLACE HELIPORT ZONING BYLAWS
Zoning Bylaws Respecting SomePlace Heliport were made by the Someplace Town Council
and effective 15 March 1991. The plans and descriptions are on record at the Town Office,
listed under Number 91 2423. The Heliport Manager also maintains a copy of these
regulations in his office.
These regulations legislate land use to ensure compliance with the restrictions imposed by the
Obstacle Limitation Surfaces (OLS) for the heliport, plus natural growth and waste disposal
provisions, and in some cases electronic zoning, governing property outside heliport
boundaries. The OLS standards found in TP 312, Aerodrome Standards and Recommended
Practices, agree with those in the SomePlace Heliport Zoning Bylaws.

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HELIPORT OPERATIONS MANUAL

PART II

HELIPORT SPECIFICATIONS

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PART II - HELIPORT SPECIFICATIONSPART II


SPECIFICATIONSPART II - HELIPORT SPECIFICATIONS

HELIPORT

TABLE OF CONTENTS
Copy this Table of Contents from the appropriate section of
the main Table of Contents in the General Section. Delete and
recopy after the Table of Contents has been regenerated, if
revisions necessitate changes to page numbers. This method
will ensure correct page numbering.

THIS
TABLE OF CONTENTS
IS
OPTIONAL

Heliport Operations Manual

Original - Day Month Year

SomePlace Heliport

Page2-3

PART II - HELIPORT SPECIFICATIONS

INTRODUCTIONINTRODUCTIONINTRODUCTION
The services and facilities of SomePlace Heliport have been developed in concert with the
guidelines as prescribed in TP 312E, Aerodrome Standards and Recommended Practices.
This part is an inventory of the specifications for SomePlace Heliport. Unless otherwise
annotated these specifications are in compliance with the latest version of TP 312E , Part 2.

Units of MeasurementUnits of MeasurementUnits of Measurement

2.1

(i)

Elevation

given to the nearest foot (above sea level, unless otherwise


noted)

(ii)

Linear Dimensions

(iii)

Geographic Co-ordinates

(iv)

Bearings

given to the nearest one-half metre, and also in feet if


published in the Canada Flight Supplement
latitude and longitude given to the nearest second
and measured in accordance with NAD 83
reference datum

given to the nearest one-tenth degree

AERODROME DATA.1

AERODROME DATA.1

AERODROME DATA

Geometric CentreGeometric CentreGeometric Centre


co-ordinates
Heliport ElevationHeliport ElevationHeliport Elevation
location
elevation
Aerodrome Magnetic VariationAerodrome Magnetic VariationAerodrome Magnetic
Variation

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Windsock Locations
describe location(s) with reference to side and distance from helipad threshold or apron,
and/or to a site plan depicting each location

Significant Obstacles in the Vicinity of the HeliportSignificant Obstacles in the


Vicinity of the HeliportSignificant Obstacles in the Vicinity of the Heliport
list each obstacle by geographic co-ordinates and elevation at top, and/or by reference to a listing
keyed to a site plan depicting each location

Heliport Beacon

Type:
Location:

Flight Manoeuvring Area

Type:

Hazard Beacons
Location:
Windsocks

Quantity:

Aircraft Radio Control of


Aerodrome Lighting (ARCAL)

Frequenc
y:

(if
applica
ble
place

Lighted:

(1)

Type:
Special
Operating
REMARKS:
(1)

Describe location(s) of lighted windsocks or reference to a listing keyed to a site plan.

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2.3
AIRSIDE GUIDANCE SIGNS.3
GUIDANCE SIGNS

AIRSIDE GUIDANCE SIGNS.3

AIRSIDE

An inventory of airside guidance signs must be included, describing signs location, inscription, colour, and
type of illumination. This information may be presented in a signs listing keyed to a site plan depicting each
sign location, or in either one of those two formats, whichever is most feasible for the size and complexity
of your heliport. Signs that deviate from the standard must be identified with the reason given for the
deviation (may not be applicable in all cases).

2.4

HELIPORT MARKINGS.4

HELIPORT MARKINGS.4

HELIPORT MARKINGS

This section refers to signage applicable to ambulances or pedestrians accessing the heliport.

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2.5 Heliport Data

HELIPORT - DESIGN HELICOPTER


LOWEST LANDING MINIMA
LOWEST AUTHORIZED TAKE OFF MINIMA
A. PHYSICAL CHARACTERISTICS
TOUCH DOWN & LIFT OFF AREA (TLOF)

REMARKS
LENGTH'
W IDTH'
SLOPE
SURFACE TYPE

FINAL APPROACH & TAKEOFF AREA (FATO)

LENGTH'
W IDTH'
SLOPE
SURFACE TYPE
ELEVATION (ASL)
COORDINATES

SAFETY AREA

LENGTH'
W IDTH'
SLOPE
SURFACE TYPE

REJECTED TAKEOFF AREA (W HERE PROVIDED)

LENGTH'
W IDTH'
SURFACE TYPE
GROUND PROFILE
(COMMENTS)

TODA H (FEET)
RTODA H (FEET)
LDAH (FEET)

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2.5 Heliport Data (Cont)

- LENGTH
- DISTANCE

FROM

FATO EDGE

- DIVERGENCE

-SLOPE
- SLOPE
2.5.2 TAXIWAY'S (IF APPLICABLE)

REMARKS

TAXIWAY CODE
PAVEMENT W IDTH'
STRIP W IDTH'
GRADED AREA'
2.5.3. APRON(S) (IF APPLICABLE)
DIMENSIONS
APRON TOUCHDOWN PAD(S)
DIMENSIONS
APRON STRIP

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Page2-9

2.5 HELIPORT DATA (Cont)

AIMING POINT MARKING


FINAL APPROACH AND TAKEOFF AREA EDGE
FINAL APPROACH & TAKEOFF AREA DESIGNATION
FINAL APPROACH & TAKEOFF AREA CENTRELINE
APPROACH AND DEPARTURE DIRECTION INDICATOR
TOUCHDOWN

AND

LIFTOFF AREA EDGE

MAXIMUM ALLOWABLE W EIGHT

- HOLD POSITION MARKING


- INTERSECTION MARKING
- EDGE MARKING
- APRON EDGE MARKING
- APRON TOUCHDOWN PAD'S MARKING
- AIRCRAFT TOUCHDOWN PAD ALIGNMENT MARKING
- Apron Touchdown PAD Information Marking
HELIPORT BEACON
HAZARD BEACON (S)
-

TYPE:

LOCATION:
-

TYPE:

LOCATION:

Windsock (s)
Location(s) of Lighted
Windsocks (s)
AIRCRAFT RADIO CONTROL OF AERODROME LIGHTING
(ARCAL)
FREQUENCY:
-

TYPE:

OPERATING INSTRUCTIONS:

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2.5 HELIPORT DATA (Cont)


INDICATE
OBSTRUCTION LIGHTING
FINAL APPROACH/TAKEOFF AREA TOUCHDOWN
AND LIFTOFF AREA
-FINAL APPROACH AND TAKEOFF AREA EDGE LIGHTS
-FINAL APPROACH AND TAKEOFF AREA FLOOD
LIGHTING
-TOUCHDOWN AND LIFT-OFF AREA EDGE LIGHTS
-TOUCHDOWN

AND

LIFT-OFF AREA FLOODLIGHTING

-AIMING POINT LIGHTS


-APPROACH/DEPARTURE DIRECTION LIGHTS
-APPROACH LIGHTING SYSTEM (HELIPORT
INSTRUMENT LIGHTING SYSTEM (HILS)
-VISUAL ALIGNMENT GUIDANCE SYSTEM
-VISUAL APPROACH SLOPE INDICATOR SYSTEM
-REJECTED TAKEOFF AREA EDGE LIGHTS
-TAXIWAY EDGE LIGHTS
-TAXIWAY/FATO INTERSECTION LIGHTS
-TAXIWAY/TAXIWAY INTERSECTION LIGHTS
-TAXIWAY/APRON INTERSECTION LIGHTS
-TAXIWAY CENTRELINE LIGHTS
APRONS
-FLOOD LIGHTING
-EDGE LIGHTS
-APRON TOUCHDOWN PAD(S)

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Page 3-1

HELIPORT OPERATIONS MANUAL

PART III

AIRSIDE FACILITIES AND SERVICES

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Page 3-2

PART III - AIRSIDE FACILITIES & SERVICESPART III - AIRSIDE FACILITIES


& SERVICESPART III - AIRSIDE FACILITIES & SERVICES

TABLE OF CONTENTS
Copy this Table of Contents from the appropriate section of the main
Table of Contents in the General Section. Delete and recopy after the
Table of Contents has been regenerated, if revisions necessitate
changes to page numbers. This method will ensure correct page
numbering.

THIS
TABLE OF CONTENTS
IS
OPTIONAL

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Page 3-3

PART III - AIRSIDE FACILITIES & SERVICES

This part inventories all aerodrome services that are provided on the airside.. It is intended
that only those services directly related to the operation of the heliport will be listed. The extent
to which these services are provided is proportional to the operational requirements (size and
complexity) of your heliport.
Each facility or service provided requires a description, hours of operation, and the agency
providing the service (eg. Heliport operator, Transport Canada, Municipality, Contractor, etc.)

3.1

AIRSIDE SERVICES.1 AIRSIDE SERVICES.1 AIRSIDE SERVICES

3.1.1 Airside Maintenance Service.1.1


Maintenance Service

Airside Maintenance Service.1.1

Airside

Regular scheduled or routine maintenance services including:


(a) Manoeuvring Surface Condition evaluation
(b) snow and ice removal
(c) grass cutting
An example of some of these services as applicable to SomePlace Heliport might be:

Manoeuvring
Surface
Condition
EvaluationManoeuvring
EvaluationManoeuvring Surface Condition Evaluation

Surface

Condition

A daily visual inspection of the heliport is made to assess the Manoeuvring Surface Condition
and the effects of ponding, sunken areas, edge erosion, turf growth, slipperiness, contamination
(snow, rain, ice, oil, etc.) and slab settlement on the manoeuvring area. In addition, any
unserviceabilities are marked as required and appropriate NOTAMS issued.

Snow and Ice RemovalSnow and Ice RemovalSnow and Ice Removal
A detailed "Snow Removal Plan" has been developed as part of the Heliport Maintenance
Management System (see appendix F). The objectives of the plan are to ensure all maintenance
staff are familiar with our winter operating standards and to ensure, to the maximum practical
extent, that a suitable and effective Winter Level of Service is maintained at this heliport.

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Movement
Area
Sweeping/Grass
CuttingMovement Area Sweeping/Grass Cutting

Page 3-4

CuttingMovement

Area

Sweeping/Grass

Sweeping and grass cutting at the heliport is completed on an as required basis. Standards and
procedures are in accordance with the Heliport Maintenance Management System (see appendix
F).

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3.1.2
(ERS).1.2

Page 3-5

Heliport Fire Fighting Services (ERS).1.2


Heliport Fire Fighting Services (ERS)

Heliport

Fire

Fighting

Services

The heliport fire fighting services or Emergency Response Services are the services provided to
respond to occurrences involving aircraft on the airside. These services may be provided at the
discretion of the operator. The Emergency Response Plan is dealt with in Part IV while this section
requires a description of any service provided including:
(a) type of equipment, capacities, and locations of fire

fighting resources

(b) category of service provided (if applicable)


(c) hours of operation
An example of an Emergency Response Service might be:

Fire Fighting services at SomePlace Heliport are provided by the Town of SomePlace Volunteer
Fire Department.

3.1.3
Services

Air Navigation Services.1.3

Air Navigation Services.1.3

Air

Navigation

This service includes where applicable:


(a) Unicom Frequency
(b) Private Aviation Weather Service (PAWS)
(c) Automated Weather Observation System (AWOS)
(d) Air Traffic Control and communication services
(list info from CFS COMM section)
(e) Aviation Weather Services - describe weather services provided

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3.1.4
Facilities*

Page 3-6

Air Navigation Facilities.1.4

Air Navigation Facilities.1.4

Air

Navigation

This section includes a listing of facilities provided and the agency responsible. Examples of air navigation facilities include:
(1) Non-Directional Beacon (NDB)
(2) Distance Measuring Equipment (DME)
(3) VHF Omnidirectional Range (VOR)
(4) Instrument Landing System (ILS)
(5) Runway Visual Range (RVR) transmissometers
(6) VOR Test (VOT)

*to be included if onsite or nearby facilities are available.

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Page 4-1

HELIPORT OPERATIONS MANUAL

PART IV

AIRSIDE OPERATIONAL PLANS


AND PROCEDURES

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Page 4-2

PART IV - AIRSIDE OPERATIONAL PLANS & PROCEDURESPART IV AIRSIDE OPERATIONAL PLANS & PROCEDURESPART IV
AIRSIDE
OPERATIONAL PLANS & PROCEDURES

TABLE OF CONTENTS
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changes to page numbers. This method will ensure correct page
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Page 4-3

PART IV - AIRSIDE OPERATIONAL PLANS & PROCEDURES

As a condition of certification, it is mandatory to develop the following plans and procedures:


(1) Emergency Response Plan
(2) Heliport Safety Program
(3) Movement Area Access and Control Procedures
(4) Apron Management and Apron Safety Plans (if applicable)
The complexity and detail of these plans can vary considerably with the size and complexity
of the heliport and its users. The following guidance is meant to give a brief overview of the
requirements.

4.1
EMERGENCY RESPONSE PLAN.1
RESPONSE PLAN

EMERGENCY RESPONSE PLAN.1

EMERGENCY

The objective of the emergency response plan is to identify those resources that are available to respond to an
emergency occurring on the aerodrome airside, and to specify how those resources would be activated, deployed
and controlled.
Requirements for contingent plans for emergencies that are required as a part of airport certification are contained
in TP 312E, 4th edition, chapter 9.
This plan must encompass both the procedures to be taken while the heliport is being attended, and the
procedures and/or facilities available while the heliport is unattended.

As an option, a plan for the Removal of Diabled Aircraft could be included in your Emergency Response Plan.
Elements to be considered are:
i)

Nav Canada Technical Services Branch notification

ii)

Nav Canada AirTrafficServices responsibility and

iii)

NOTAM requirements

iv)

Responsibilities of Heliport Operator; Aircraft Owners; other Agencies

v)

recovery/removal equipment and resources available

involvement

One acceptable method of completing this section, when a separate plan is in existence, would be to provide a
brief overview of the plan, including who has responsibility for originating the plan and any amendments or
changes; and/or including a listing of the sections and appendices found in the plan index.

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4.2
HELIPORT SAFETY PROGRAM.2
SAFETY PROGRAM

HELIPORT SAFETY PROGRAM.2

HELIPORT

Essentially a self inspection program done routinely auditing other plans, procedures, services, facilities and
programs, the purpose of this program is to ensure that the facilities and services provided at the heliport continue
to meet the required standard. These inspections under the Heliport Safety Program also ensure the adequacy of
the programs, plans and procedures enumerated elsewhere in this manual to operate the heliport safely within the
scope of its operational mandate.

The following elements should be considered in developing an Heliport Safety Program:


(a)

Airside Inspections
- ie. pavement markings, signage and visual aids, unpaved areas, airfield drainage, aircraft parking ,
wildlife activity, etc.

(b)

Land Use control in the heliport vicinity


- explain how you monitor objects off-heliport (trees, buildings, antennas) that may impact on the safe
operation of the heliport, ie. obstacle surveys, flightway clearing program, land development monitoring,
frequency, action taken, etc. to maintain operational integrity of approach and transitional surfaces.
- if applicable refer to use of Airport Zoning Regulations (section 1.8) to assist in enforcing integrity of
Obstacle Limitation Surfaces

(c)

Monitoring Movement Area Access and Control

(d)

Foreign Object Damage (FOD) Control Program

(e)

Construction and Maintenance

(f)

Apron Safety
- aircraft refuelling, deicing operations, parking, vehicle operations

An example of the introduction to the sections from the index for the SomePlace Heliport Safety Program that
might be provided here are:

The aim of this program is to provide a safe environment for pedestrians in the area, Hospital
employees, etc. while actively involved in Medevac or Heliport Operations.

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4.3
MOVEMENT AREA ACCESS AND CONTROL PROCEDURES.3
MOVEMENT
AREA
ACCESS AND CONTROL PROCEDURES.3
MOVEMENT AREA ACCESS AND CONTROL
PROCEDURES
This section primarily covers vehicle access and control. Elements of "procedures" may include:
(a) A Manual of Heliport Traffic Directives
(b) Vehicle Routes and Corridors
(c) Pedestrian traffic control to and from aircraft
An example of this section might be:

All operators of vehicles/support equipment, and pedestrians on manoeuvring areas, must adhere to
the requirements set forth in the SomePlace Heliport Manual of Airport Traffic Directives (appendix
H1)
All ambulance operators are trained for airside vehicle operations and transfer procedures in
accordance with the Manual of Airport Traffic Directives, Appendix H.
There is no Pass Control System required or in effect at SomePlace Heliport. Security fencing has
been erected around the perimeter of the heliport with two gates providing access.
Copies of these plans are maintained with the Heliport Manager.
All flights are pre-arranged, access and security will be marshalled by Hospital security.

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4.4
APRON MANAGEMENT AND SAFETY PLAN.4
PLAN.4APRON MANAGEMENT AND SAFETY PLAN

APRON MANAGEMENT AND SAFETY

Note: This section may have limited application for Hospital Operations. If none, us "Not Applicable".
Elements of this Plan may include:
(a)

Air Carrier/Heliport Operators' committees to manage the allocation and scheduling of apron space

(b)

Identification of who runs/provides Apron Management Service (Air Traffic Services, the Airport Authority,
and Operator, or jointly). If Management Services are provided by more than one group/person, all
agreements must clearly delineate responsibilities, authority and operational procedures.

(c)

The co-ordination of aircraft arrival and departure times, parking allocations, start up; notification of work
in progress, serviceability and security and safety services.

(d)

Contingencies for additional aircraft parking/handling that may occur.

4.5
WILDLIFE CONTROL PROGRAM.5
CONTROL PROGRAM

WILDLIFE CONTROL PROGRAM.5

WILDLIFE

No formalized plan exists. The Heliport Manager will address any concerns in this area
should it become necessary.

4.6
SNOW REMOVAL AND ICE CONTROL PLAN.6
PLAN.6SNOW REMOVAL AND ICE CONTROL PLAN

SNOW REMOVAL AND ICE CONTROL

4.7
CONSTRUCTION AND MAINTENANCE CONTROL PROCEDURES.7 CONSTRUCTION AND
MAINTENANCE CONTROL PROCEDURES.7 CONSTRUCTION AND MAINTENANCE CONTROL
PROCEDURES
Construction or maintenance activities which alter the manner in which this heliport is operated from
that described in this HOM must be submitted to Transport Canada for approval prior to altering the
heliport operations.

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Appendix 1

HELIPORT OPERATIONS MANUAL

APPENDIX SECTIONAPPENDIX SECTIONAPPENDIX SECTION

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Appendix 2

APPENDIX SECTION

TABLE OF CONTENTS
Copy this Table of Contents from the appropriate section of the main
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Appendix 3

APPENDIX
A
NOTAM
PROCEDURESAPPENDIX
PROCEDURESAPPENDIX A - NOTAM PROCEDURES

NOTAM

IntroductionIntroductionIntroduction
NOTAMs are issued in accordance with Transport Canada's Canadian NOTAM Procedures Manual (TP
973E). This section is intended to provide an overview of the process described in that manual.
A NOTAM is a means to disseminate information about changes to facilities, services, procedures,
hazards, etc., and of which timely knowledge is essential to personnel concerned with flight operations.
NOTAM distribution is through the Transport Canada data network to provide current information to flight
crews.
Transport Canada's Flight Service Stations are the focal points for issuing NOTAMs, using standardized
format and language.

General CriteriaGeneral CriteriaGeneral Criteria


In accordance with TP 973E, a NOTAM should be issued between 5 and 48 hours in advance of the
change requiring NOTAM issue. Where there is less than 5 hours advance notice, the Flight Service
Stations concerned will broadcast the NOTAM immediately on appropriate air/ground radio frequencies.
A NOTAM is required for any change in the published information about the airport and/or its operating
capabilities, such as:

the establishment or withdrawal of electronic and other aids to air navigation and aerodromes;

changes in frequency, identification, orientation and location of electronic aids to air navigation;

interruptions in service or unreliability, and the return to normal operation of enroute and terminal
aids to air navigation;

the establishment, withdrawal or significant changes to designated airspace or traffic procedures


and services;

significant changes in the serviceability of runways and associated approach or runway lighting
systems that could restrict aircraft operations;

the presence or removal of obstructions which are considered to be hazardous to aircraft


navigation. Hazardous obstructions are defined in TP 382E, Standards Obstruction Markings,
Chapter 2, General Criteria;

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Appendix 4

military exercises or manoeuvres and airspace reservations;

the establishment, discontinuance or change in status of Alert, Danger, Restricted or Military


Flying Areas. (The broadcast of the discontinuance of an area would normally be made for only 1
hour);

communications failures where no satisfactory alternate frequency is available. (Note:


Emergency and Mandatory Frequencies (MF) where no back-up or emergency transceiver is
available must be issued as a NOTAM);

inaccuracies or ommissions in publications that might endanger aircraft operations; and


failure of measuring and/or indicating systems needed to supply current information on altimeter
settings, surface wind, runway visual range and cloud height for the pilot about to land/take-off.
Where alternatives are available for obtaining readings, NOTAMs are not required.

Information on private navaids will also be issued as a NOTAM upon advice from the owner/operator of
an unserviceability.

NOTAM, How to Issue?NOTAM, How to Issue?NOTAM, How to Issue?


When a NOTAM is required, or if there is any uncertainty about the need for a NOTAM, contact the
nearest Flight Service Station in your area at (include the phone number of the Flight Service Station in
your area).
The Flight Service Station Specialist will require the following precise information:

the name of the airport

the facility or service to be affected

the nature of the change

the time at which the change will occur

the time at which the change will return to normal (if the change is a temporary one)

Transport Canada's Aeronautical Information Officer is also available to assist in the issue of a NOTAM;
the regional office and telephone numbers are listed in the CFS and AIP.

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Appendix 5

Persons AuthorizedPersons AuthorizedPersons Authorized


It may be appropriate to designate an individual or individuals to be responsible for the issuance of a
NOTAM. Generally, this will be the Airport Manager, whose role is to identify and determine the need for
a NOTAM.

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Appendix 6

APPENDIX B - ORGANIZATION CHART APPENDIX B - ORGANIZATION CHART


APPENDIX B - ORGANIZATION CHART

Regiona
l Health

Hospital
Board of

Heliport
Manage

Administr
ative

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Security

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Appendix 7

APPENDIX C - HELIPORT SITE LAYOUTAPPENDIX C - HELIPORT SITE


LAYOUTAPPENDIX C - HELIPORT SITE LAYOUT

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