Sale Processing Hands On

1. Create a new customer master record using the account group RDS1 and extend this to another sales
organization.
2. Which data view and tab can you see the customer pricing procedure? (Hint: There are three customer
master data views)
3. List down all the sales areas of the customer 10000039.
4. You need to know the customer number and the address of a particular customer but you only know the
name which is Gaisano. Make use of the search functionality to determine the needed information.
5. You need to know the customer number, customer name, sales district and the terms of payment of a
particular customer but you only know the search term which is 3CCVENTURA and the sales area
which is 1000/10/10. Make use of the search functionality to determine the needed information.
6. What is the old name of the customer Maple Airconditioning Services?
7. Your have a customer who would like to place an order for a certain product you are selling. Create a sales
order (make sure the price you set is within the credit limit) and save it. Answer the following:
8. Check your credit exposure did it reflect the value of your sales order or not?
9. Change the price of your material in the sales order to exceed the credit limit of the customer.
Did you receive a message?
10. Try to save the sales order. Were you still able to save it?
11. What is the delivery block placed on the sales order? (Hint: You can see this in the Sales Overview or
Shipping Tab in Header details)
12. Revert the price of your material in the sales order and then save.
13. Did the delivery block changed?
14. Later, your customer called you and said that he will no longer continue with the order because he was
able to find a better deal with one of your competitors. Set the appropriate reason for rejection for the item
and then save the document. (Hint: Look for the Reason for Rejection tab)
15. What happened to the Overall Status of your sales order? (Hint: Look for the Status Tab in the Header
level)
16. The same customer said hell order a different product instead. Using the same sales order number, enter
an order item for a new material. (Hint: Go into change mode and enter the material on a new line item)
17. Check your credit exposure Did it change? Did it consider the value of your rejected item or not?
18. Check your sales order Did it consider the value of your rejected item in the total value of the sales order
or not?
19. Set an Overall Block for your customer on your selected sales area and try to create a new sales order. Can
you save the sales order? What is the message that you receive?
20. Navigate the sales order you saved previously and enter the value of the following fields:
21. Delivery Date
22. Material Availability Date
23. Loading Date
24. Shipping Point
25. Route
(Hint: These information are related to Shipping)
26. How many schedule lines are there per item in your sales order?