Outcome:
Entering a grade and saving associated evidence in Chisholm Institutes files provides verification by the assessor.
Entering a grade and saving associated evidence in Chisholm Institutes files provides verification by the assessor.
TAEASS401B.
01, 02.
TAEASS401B.
01, 02.
Meets
Requirements
Yes
No
TAEASS401B.
01, 02, 03.
TAEASS401B.
01, 02, 03.
Meets
Requirements
Yes
No
7(b)
Background Information
Your workplace (or a simulated workplace) is the practice environment for this task
that you will complete outside of class. (Advice on the practice environment can be found
in the General Information for Students.)
Assessment Plan
Occupational Health and Safety Risk Control Plan relates to keeping the
candidate, assessor and other workers safe during an assessment, rather
than the usual OHS Risk Controls for the work activity.
Explanation of the Assessment plan and mapping matrix gives advice on the
way the Assessment tasks are mapped to the Assessment methods and the
requirements of the unit of competency on the following page.
Use information from the Training needs analysis for your practice
environment in Assessment Task 3(b) to assist you with the Assessment
Guidelines of the Training Package.
Use information from the Learning Program for your practice environment in
Assessment Task 4(b) to assist you with the Training specifications, Target
group of candidates, and Relationship to Vocational Education and Training
policies and frameworks.
what is to be assessed
when assessment is to take place
where assessment is to take place
how assessment is to take place.
Training specifications
Use information from the Learning Program for your practice environment in
Assessment Task 4(b) to assist you with the Training specifications.
BSBWOR203
seeking feedback from clients and/or colleagues and taking appropriate action
Details of requirements
(current wording in the section of
the unit of competency)
Contextualisation details
(changes to be made to the
wording, such as specifically
identifying tools and
equipment; organisational
policies, procedures and
forms; organisational
terminology; and people)
Performance
criteria
Use information from the Training needs analysis for your practice
environment in Assessment Task 3(b) to assist you with the Assessment
Guidelines of the Training Package.
Benchmarks for
assessment
Pathways
(may be advice on
qualification or licence
requirements for
assessors and/or the
conduct of assessment,
such as advice on
simulated workplaces)
Advice on reasonable
adjustments for
candidates with special
needs
Mobility impairment:
Access to aids such as for holding documents
Adjustable tables
Lifting limits
Wheelchair access.
Use information from the Learning Program for your practice environment in
Assessment Task 4(b) to assist you with the Target group of candidates, but
make sure you provide Guidance on reasonable adjustments to assessments
for candidates with particular needs rather than general support strategies.
Use information from the Learning Program for your practice environment in
Assessment Task 4(b) to assist you with the Relationship to Vocational
Education and Training policies and frameworks.
operate.
3.1 The applicant has a strategy in place detailing how the
management of its operations will ensure clients receive the
services detailed in their agreement with the applicant. 3.2
The applicant has a defined strategy for the implementation
of a systematic continuous improvement approach to the
management of operations.
3.3 Where applicable, the applicant has a defined process
and mechanism to monitor training and/or assessment
services provided on its behalf to ensure that it complies with
all aspects of the AQTF Essential Conditions and Standards
for Initial Registration.
3.4 The applicant has a defined strategy and process to
manage records to ensure their accuracy and integrity.
Registered Training
Organisation
policies and
procedures
List RTO policies and
procedures that are
relevant to this
learning program
(these may be from
the Registered
Training Organisation
Policies and
Procedures Manual
for the simulated
workplace).
Assessment environment
Assessment Environment
(workplace, simulated
workplace, off-the-job such as
a classroom)
Occupational Health and Safety Risk Control Plan relates to keeping the
candidate, assessor and other workers safe during an assessment, rather
than the usual OHS Risk Controls for the work activity.
Outline any OH&S requirements that need to be considered in the assessment of this unit
Hazard
Risk
Assessment
Control Measure
Person
responsible
Timeframe
to complete
Organisational
Health and Safety
(physical)
High
Explanation of
safety and
evacuation
procedures
Safety
Officer of
the
workplace
Before
assessmen
t
Workplace
bullying / Stress
(psychological)
Medium
Setting ground
rules /boundaries
working as a group
Safety
Officer of
the
workplace
Before
assessmen
t
Physical broken
equipment, electric
cords, personal
accessories of
learners
(physical)
Low
OHS check
equipment before
use, reporting
hazards to trainer,
learners
responsible for
personal
accessories safety
Safety
Officer of
the
workplace
Before
assessmen
t
Assessor unfamiliar
with environment
(health and
evacuation)
High
Induction
- facilities
- evacuation
procedure
Safety
Officer of
the
workplace
Before
assessment
Low
Relocate other
workers to other
areas
Workplace
supervisor
Start of
assessment
Medium
Well-designed
rooms with proper
chairs, computers
and regular breaks
Workplace
officer/
supervisor
Start and
during the
assessmen
t
Explanation of the Assessment plan and mapping matrix gives advice on the way the Assessment tasks are referenced or mapped to the
Assessment methods and requirements of the unit of competency.
Task
Numbe
r
Description of
Assessment Task
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Unit of competency
(code) and Element/s of
competency assessed
Critical Aspects of
Evidence (from the
unit of competency)
assessed in the
assessment task
Required Knowledge
(from the unit of
competency)
assessed in the
assessment task
Assessment tasks in the Assessment plan are designed by the assessor for the candidate to undertake to show competence.
The Critical aspects for assessment and evidence in the Evidence Guide are the foundation for creating the assessment tasks, as well
as any other requirements of the unit of competency.
Tas
k
Nu
mb
er
Description of
Assessment
Task
Oral questions
on :
How to provide
support to
team members
Sharing
information
strategies
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
direct
questioning
combined with
review of portfolios
of evidence and
third party
workplace reports
of on-the-job
performance by the
candidate
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Contribute to
workgroup
activities
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
providing
support to team
members to
ensure goals are
met
literacy skills
anti-discrimination
legislation
communication
skills
ethical principles
technology skills
codes of practice
culturally
appropriate
communication
privacy laws
occupational health
Tas
k
Nu
mb
er
Description of
Assessment
Task
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
skills
environmentally
sustainable work
practices
organisational
policies, plans and
procedures
Workgroup member
responsibilities and
duties, and
relationship to
individual
responsibilities and
duties.
Tas
k
Nu
mb
er
Description of
Assessment
Task
Case studies
on :
Identifying
own responsibi
lities and
duties in
relation
to workgroup
members
Strategies
fulfilling work
requirements
of self and
others
Strategies to
provide
feedback to
others in work
group
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
analysis of
responses
to case
studies and
scenarios
demonstrati
on of
techniques
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Develop effective
workplace
relationships
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
seeking
feedback from
clients and/or
colleagues and
taking appropriate
action
literacy skills
anti-discrimination
legislation
communication
skills
ethical principles
technology skills
codes of practice
culturally
appropriate
communication
skills
privacy laws
occupational health
and safety (OHS)
environmentally
sustainable work
practices
organisational
policies, plans and
procedures
Workgroup member
responsibilities and
duties, and
Tas
k
Nu
mb
er
Description of
Assessment
Task
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
relationship to
individual
responsibilities and
duties.
Role play:
Customers
conflict
scenario
Good
customer
service/ bad
customer
service
observation
of demonstrated
techniques in
resolving conflict
Deal effectively
with issues,
problems and
conflict
knowledge of
appropriate
conflict resolution
techniques
literacy skills
communication
skills
technology skills
culturally
appropriate
communication
skills
anti-discrimination
legislation
ethical principles
codes of practice
privacy laws
Tas
k
Nu
mb
er
Description of
Assessment
Task
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
occupational health
and safety (OHS)
environmentally
sustainable work
practices
organisational
policies, plans and
procedures
Workgroup member
responsibilities and
duties, and
relationship to
individual
responsibilities and
Tas
k
Nu
mb
er
Description of
Assessment
Task
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
duties.
Tas
k
Nu
mb
er
Description of
Assessment
Task
Group
discussion on
a case
scenario on
how to identify
own
responsibilities
in a work
group, how to
share
information
and
opportunities
to meet group
goals and
resolve any
situations of
conflict as per
organisations
policy and
procedure
guidelines
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Review of
documentation
identifying and
planning
strategies/opportun
ities for workgroup
improvement.
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Develop effective
workplace
relationships
Contribute to
workgroup
activities
Deal effectively
with issues,
problems and
conflict
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
providing
support to team
literacy skills
communication
skills
technology skills
culturally
appropriate
communication
skills
members to
ensure goals are
met
seeking
feedback from
clients and/or
anti-discrimination
legislation
ethical principles
codes of practice
privacy laws
occupational health
colleagues and
taking appropriate
action
environmentally
sustainable work
knowledg
practices
e of appropriate
conflict resolution
organisational
policies, plans and
Tas
k
Nu
mb
er
Description of
Assessment
Task
Method of
Assessment
(observation, inspection
of finished products,
questions, and so on)
Unit of competency
(code) and Element/s
of competency
assessed in the
assessment task
Critical Aspects of
Evidence (from
the unit of
competency)
assessed in the
assessment task
techniques.
procedures
Workgroup member
responsibilities and
duties, and
relationship to
individual
responsibilities and
duties.
Knowledge:
the organisational standards, policies and procedures that relate to childcare industry
The team responsibilities and duties and their relationship to individual responsibilities and
duties.
Work samples: at least two documents from the current or previous workplace on team work
effectiveness.
Resources
Resources (include Assessment Tool and other resources required)
Name/Type
Assessment Tool
Administration arrangements
Reporting arrangements of assessment outcome to stakeholders:
(outcome reported to such as: candidate, trainer, workplace supervisor, RTO administration staff)
Candidate
Workplace supervisor
RTO administration staff
Australian Apprenticeship Centre for administration workers
Assessment plan
Position:
TAE40110
Date of Issue
Author
Review Date