OBJECTIVE: To review the published English literature regarding international hospital pharmacy practice.
DATA SOURCES:
A computer search of all English-language articles in MEDLINE (1966June 2004) and other Internet sources and
International Pharmaceutical Abstracts (1971June 2004).
STUDY SELECTION AND DATA EXTRACTION: All studies that discussed hospital pharmacy or clinical hospital pharmacy activities
outside of the US were considered for inclusion.
DATA SYNTHESIS: The scope of international hospital pharmacy practice is quite varied, both inter- and intra-country, and varying
degrees of specialization exist. Although clinical pharmacy is well developed in some countries, it is still in infancy stages in others.
In addition, there is disparity in the actual definition of clinical pharmacy throughout the world.
CONCLUSIONS: Since very few data have been published regarding hospital pharmacy practice on an international scale, we
suggest a survey be conducted to objectively capture this information and increase awareness of clinical pharmacy in this setting.
KEY WORDS: clinical pharmacy services, hospital pharmacy services, internationality.
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cists practice in various countries outside of the US. A computer search of all English-language articles in MEDLINE
(1966June 2004), other Internet sources and International
Pharmaceutical Abstracts (1971June 2004) was conducted.
One of the difficulties in assessing international literature is the variation in the definitions of clinical pharmacy
and pharmaceutical care. For example, in the early 1990s,
clinical pharmacy practice in Poland was confined to the
analysis of samples of urine, blood, microbiology, and
drug concentrations for hospitalized patients.1 In the Western world, clinical pharmacy was defined many years ago,
and the American College of Clinical Pharmacy (ACCP)
is currently updating that definition. For the purposes of
this review, we define clinical pharmacy very broadly as
the provision of a patient-oriented service provided in
pharmacists daily activities. In 2000, the European Society of Clinical Pharmacy defined clinical pharmacy as a
health specialty, which describes the activities and services
183
of the clinical pharmacist to develop and promote the rational and appropriate use of medicinal products and devices by the individual and society.2 It proceeded to state
that the focus of this discipline is the patient or population
receiving the medications. In addition, there are many
published definitions of pharmaceutical care. Hepler and
Strand3 in 1990 defined pharmaceutical care as the responsible provision of drug therapy for the purpose of achieving definite outcomes which improve a patients quality of
life. van Mil et al.4 later published an article detailing the
reasons for various definitions of pharmaceutical care including language and cultural differences, influence of the
respective healthcare systems, and professional differences
between countries. Although many countries have adopted
the Hepler and Strand definition of pharmaceutical care, a
number of countries have developed their own definitions.
One must be aware of the interpretations and lack of definitions found in the literature.
Organizations
Hospital pharmacy societies have been formed in many
countries, including Estonia, South Africa, and Peru, in response to the evolution of hospital pharmacy practice.
These organizations serve to support the pharmacists
practice in the hospital setting. However, there is not one
society that represents hospital pharmacy on an international basis. The International Pharmaceutical Federation
(FIP) has a hospital pharmacy section that attempts to solidify a global relationship between pharmacists through
discussion and exchange of experiences; however, only recently has this organization begun to welcome individual
members. In the past, only organizations could join the FIP.
Many hospital pharmacy societies have endorsed standards for practice including Canada, the Netherlands, and
Ireland.5-7 The constant theme throughout these standards
is pharmacists responsibility to the patient for pharmacotherapeutic outcomes. The Good Pharmacy Practice
Guidelines developed by the FIP, and subsequently adopted by the World Health Organization, state that a pharmacists first concern should be the welfare of the patient.8
These guidelines were first adopted in 1997 to help national councils develop national standards; however, there has
been no update since that time.
Clinical Activities
There is a wide range of clinical pharmacy activities
performed throughout the world, which include, but are
not limited to, patient medication review, ward rounds,
therapeutic drug monitoring, drug information, inservice
education, medication counseling, medication histories,
drug utilization evaluations, adverse drug reaction (ADR)
management, clinical research, and participation in specialty teams.9 In many countries, clinical pharmacy services are still in their infancy, with pharmacists spending a
predominant amount of time on distributive and manufacturing activities. However, the development of clinical ser184
vices is increasing. For example, pharmacists in Japan previously spent a great deal of time in manufacturing of
products,10 but recently, approximately 50% of inpatients
received clinical services on the wards in this country.11 A
questionnaire circulated in 2001 to hospital pharmacies in
Australia showed that 41% of the pharmacists time was
spent in clinical activities dedicated to the patient, drug information services, training, and education; 39% of the
time was dedicated to acquisition, manufacture, and dispensing of medications; and 16% of the time was allocated
to managing drug and personnel resources.12 Clinical pharmacy services in Korea are not well established, as evidenced by a study on ADR reporting, in which no reports
were made by a pharmacist.13 Reports of clinical and distributive functions for selected countries are summarized
in Table 1.10,11,14-65
As well as considerable inter-country variability in the
practice of hospital pharmacy, there is much intra-country
variability. This is true for Africa, where many of the countries in the past undertook the style of pharmacy practice
of its many colonists.66 For example, certain countries in
West Africa took on the standards of either British or
French colonists, whereas North Africa was subject to
Arabic influence. In the past, practice between the northern
and southern parts of Nigeria were very different due to
different educational standards.66 In a survey of hospital
pharmacy services in Australia in 1998, wide variations
were reported between the states in many different areas,
including ADR monitoring (50100%) and manufacturing
of non-sterile products (35.5100%).14
The European Association of Hospital Pharmacy
(EAHP) conducted surveys in 1995 and 2000, comprising
16 European countries67,68; however, only a portion of the
surveys concentrated on clinical duties. Regardless, striking differences were seen between many of the countries.
In the most recent survey, for example, pharmacokinetic
consults were provided in <1% of hospital pharmacies in
Austria, but >6% in the Netherlands and the UK. Although
it appears that these numbers are low compared with those
from the American survey in 2003,69 the questions may
have been worded differently and the data may not have
been collected in the same way. This limits the ability to
compare this information. To our knowledge, the only other international survey published was a combination of 2
surveys conducted by the FIP in 52 countries in the mid1970s, focusing mainly on community pharmacy.70
In Pakistan, there are opportunities for pharmacists to
become more involved with patient care; however, there
are difficulties with identifying their role and responsibilities and having those recognized by hospital administrators, government, and patients.49 A study was conducted in
a 220-bed Nigerian teaching hospital examining communication between pharmacists and elderly patients during
medication history interviews to identify the communication gaps between pharmacists and patients.71 Only a small
number of pharmacists were willing to participate in the
study due to time commitment or refusal to be videotaped.
The results illustrated miscommunication during verbal in-
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Ref.
Year
Distribution System
Distribution Activities
Clinical Activities
Formulary
Australia
1416 2000,
2003
Belgium
17,18 2002,
2004
unit dose
ND
Bermuda
19
1996
ND
limited formulary
Canada
20
1999
China
22
1994
ND
Denmark
France
25, 26 1996,
1997
ND
Germany
2730 1995, ND
1999,
2003
cytotoxic and TPN services pharmacokinetics, drug information, some ward rounds,
,
some pt. counseling, increasing involvement in clinical trials
Grenada
31
1999
ND
Iceland
32
1994
India
unit-dose system
ND
ND
ND
3335 1998, ND
2002,
2003
ND
Indonesia
36
2000
ND
ND
Republic of
Ireland
37
1999
ND
ND
Israel
38
1996
ND
manufacturing cytotoxics,
iv additives, TPN
ND
Japan
10,
11,
39
1995,
2000,
2002
ND
ND
ADR = adverse drug reaction; DTC = drug and therapeutics committee; DUE/DUR = drug use evaluation/drug use review; ND = not described;
TDM = therapeutic drug monitoring; TPN = total parenteral nutrition.
(continued on page 186)
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185
Year
Distribution System
Kuwait
Country
40
2003
ND
ND
Lebanon
41
2004
ND
distribution of medications,
compounding
provide pharmaceutical
care, especially in large
centers
Lithuania
42
2003
no unit dose
ND
Nepal
43
1996
ND
ND
ND
New
Zealand
47
2001
ND
ND
Norway
48
2002
ND
ND
ND
Pakistan
49, 50 1993,
2002
ND
Russia
51, 52 1996,
2002
mainly parenteral
heavy in-house sterile and
products dispensed; non-sterile manufacturing
ward stock system
due to lack of medications;
no individual prescriptions
ND
Slovenia
5355 2004
ND
Radiopharmaceuticals and
cytotoxic preparation at
larger hospitals, TPN
preparation at 1 large
hospital (with aid of
computer system)
South
Africa
56
ND
Spain
57, 58 1993,
1999
ND
ND
ND
Sweden
59
ND
Switzerland
60, 61 2003
ND
ND
ND
Ukraine
62
1995
ND
ND
United
Kingdom
63
1994
ND
ND
ward-based activities stanpharmacists usually particidard practice, many pharma- pated as part of the DTC
cists attend ward rounds,
some research activity
Zimbabwe
64, 65 1996,
2002
1994
2003
Distribution Activities
Clinical Activities
Formulary
ADR = adverse drug reaction; DTC = drug and therapeutics committee; ND = not described; TDM = therapeutic drug monitoring; TPN = total parenteral nutrition.
186
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teractions with elderly patients. In many developing countries, clinical pharmacy has not yet begun to be realized.
The role of the hospital pharmacist in Armenia is classic,
with the traditional responsibility of storage, production,
and distribution of drugs.72 In Uganda, clinical pharmacy
is very much in its infancy.73 Matowe and Katerere74 suggest that increased interaction between international pharmacists may aid in transferring skills and further the profession to those in developing countries.
Personnel Shortages
Even though there is an impetus toward clinically competent graduates, the majority of students graduating from
a pharmacy college will not choose the hospital sector as
their preferred area of practice. The actual number of pharmacy graduates entering hospital pharmacy is very low in
countries like Slovakia (5%),75 Indonesia (10%),36 Pakistan
(<10%),50 and Grenada (8%).31 In 1994, approximately
12% of the pharmacy workforce in South Africa was involved in hospital practice.56 In the early 1990s, Zimbabwe
reported that, although clinical opportunities existed, there
was a severe shortage of staff, and these opportunities
could not be realized.76 A recent paper revealed that only
30 pharmacists are trained each year in Zimbabwe due to
the high cost of education undertaken by the government.74
Insufficient staffing has curtailed the opportunities to work
with medical staff and increase the influence of pharmacists within hospitals in Slovenia.77 A recent workload
questionnaire circulated to all hospital pharmacies in Australia highlighted a 14% vacancy rate for pharmacists.12 As
well, 60 additional pharmacists would be needed to cover
the overtime currently being expended at the surveyed
hospitals.
Stemming from the pharmacist shortage comes the frustration of having the desire to offer clinical and specialized
pharmacy services, but not having the staff to perform
those functions. In addition, many hospitals have had to
decrease clinical services just to maintain adequate distribution function. A study in Japan showed that a higher dispensing load was associated with fewer inpatients being
provided clinical pharmacy services.11 The Society of Hospital Pharmacists of Australia (SHPA) recently published a
position statement on the shortage of hospital pharmacists
in which it warned of compromised patient care as a direct
result of pharmacists leaving the profession.78 The Victorian
Branch of the SHPA completed a Public Hospital Pharmacy Workforce Analysis, which revealed that 74 pharmacists
resigned in that state in 2001, of which only 16% remained
in hospital pharmacy: 25% transitioned to community
pharmacy and 20% cited overseas/travel as the reason for
resignation.79 Fifty percent of pharmacy resignations were
due to increased workload and stress associated with overtime and inability to take vacation. In British Columbia
during 2003, there was an estimated vacancy rate of 10%
in hospital pharmacist positions, with the majority of pharmacists leaving the hospitals for the community sector.80
Many pharmacy schools in the US and Canada have tried
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to respond to the shortage problem by increasing enrollment in pharmacy schools; however, in developing countries, this is usually not feasible due to costs of education
and facilities. One recent article highlighted the frustration
of pharmacists in Armenia.72 With drug supply shortages,
worn-out facilities, and delays in salary payouts, many
pharmacists were turning toward the private sector. Developing countries may face an even greater challenge, with
few pharmacists trained per year and better conditions in
more developed countries. Regarding globalization and
pharmacy, Matowe and Katerere74 highlighted the free
movement of personnel from one country to another as an
issue in the developing world since many competent graduates leave to pursue their careers elsewhere.
Impact of a Pharmacist
Another statement from the SHPA declares that all patients should receive clinical pharmacy services as part of
routine care since clinical pharmacists have been shown to
decrease the incidence of adverse drug events (ADEs).81
This is based on a study of the impact of pharmacists in 8
Australian teaching hospitals that documented the clinical
impact of pharmacist-initiated drug therapy.82 Twenty-five
percent of the interventions were determined to be of major significance (preventing or addressing very serious drugrelated problems). Thirty-eight percent of the interventions
were of moderate significance (prevented major temporary
injury, enhanced the effectiveness of drug therapy, or produced minor decreases in patient morbidity or a <20%
chance of noticed effect), and 30.4% were of minor significance (small adjustments and optimizations of therapy).
One percent of the interventions documented were life-saving. The Gillie report described a high rate of drug administration errors in British hospitals in the late 1960s, and
ward-based practice of pharmacy was a direct consequence
and solution to this.83 A more recent article from Israel documented 160 medication errors over a 6-month period (11.2
errors/1000 prescriptions) and showed that pharmacists identified and rectified these errors.84 Of the documented errors, subsequent pharmacy interventions were accepted in
87.5% of cases. The introduction of a clinical pharmacist
to an intensive care unit (ICU) team in Pakistan demonstrated a high acceptance rate of interventions (91.6%) and
has led to the creation of other clinical positions in varying
practices in the hospital.50
Hospital pharmacy interventions have also been demonstrated to have a cost-savings in many countries. Dooley et
al.82 reported that the annualized cost-savings associated
with economically measured resources due to pharmacists
interventions was $4 447 947 (AUS) in the 8 institutions;
$23 were saved for every $1 spent on a pharmacist to initiate an intervention. A hospital in Spain reported pharmacist
interventions regarding antibiotic prophylaxis, pharmacokinetics, thromboembolism prophylaxis, non-formulary prescription requests, inappropriate duration, and others were
associated with a cost-savings of 129 059 over a 6-month
period.85 In Canada, the addition of a clinical pharmacist to
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there is a formulary committee, and cost was the predominating factor in the selection of drugs.24 A study examining
the function of hospital formularies in the Netherlands
found wide variationsfrom being solely drug lists to almost complete therapeutic manuals.90 Hospital pharmacists
in Guernsey, one of the Channel Islands, exclusively make
changes to the drug formulary due to the absence of junior
physicians.91 In the 1992 survey of clinical services of the
UK, 96% of pharmacies had involvement on the drug and
therapeutic committee, 91% provided financial information on drug use, and 73% provided information used in
making formulary decisions.63 In the 2000 version of the
EAHP survey, most countries reported >60% of hospitals
had formularies in place.68 In the early 1990s, both Australia and Canada were compiling formularies for drug use,
with pharmaceutical companies required to submit an economic analysis as one of the criteria for evaluation of the
medication.92
In many hospital pharmacies around the world, purchasing of medications is an important role. An article regarding the state of pharmacy in Zimbabwe in 1991 reported
that drug supply was a major issue.76 Pharmacists in
French hospitals are the primary personnel responsible for
the purchase of pharmaceutical products,93 and in the past,
many hospitals in Indonesia employed only one pharmacist focused primarily on procurement, supply, and distribution of medications.36 Developing countries often face
hardships at this stage as well due to financial shortages
within the hospital and country and lack of in-country production of medications.
Cost-effectiveness data are often used in assessing new
drugs proposed for addition to the reimbursable drugs
list in the country.93 As additional cost analysis data are
published, pharmacists and formulary committees are under increased pressure to consider cost in formulary decisions. A survey on the use of economic data in formulary
decisions in France revealed that, although price information was frequently examined, pharmacoeconomic evaluations were rarely used.94 Barriers identified in the use of
this information included lack of time, limiting collection
and analysis of the information, insufficient health economics training, and closed budgets within hospitals. Pharmacoeconomics is becoming increasingly used in hospitals
in the Netherlands.45
Summary
The Good Pharmacy Practice Guidelines8 attempt to
provide a set of guidelines that can be applied internationally to all hospital pharmacists and pharmacies, although
they have not been updated recently. There are arguments
against a universal set of standards given the differences in
training of graduates and the wide breadth of activities and
responsibilities both inter-and intra-country. As well, the
different philosophies and infrastructures of the many
healthcare systems worldwide make it very difficult to try
to define the professions roles and responsibilities within
one set of standards. However, from our review, it is appar-
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EXTRACTO
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Bruno Edouard
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