The Center of emergency psychological aid

of EMERCOM of Russia

"System of rendering psychological aid in

emergency situations.

The experience of psychological support in

temporary accommodation to displaced persons

from Ukraine
Maria Filippova
Deputy Director CEPA of EMERCOM of Russia
filippova_cepp@mail.ru

Russia. General information

Country structure
Russia (Russian Federation) a
state in Eastern Europe and
Northern Asia.
Population more than 146
million people (2015), area
coverage 17 125 407 km2.
Ranks first in the world in terms
of the area coverage and ninth
in terms of the population size.
Moscow is the capital.
National language Russian.
Representatives of over 200 nationalities (ethnic groups) are currently residing in Russia
(2010). Around 80% of the Russian population are Russians.
Russia is distinguished by its considerable ethno-cultural diversity. Christians, Muslims,
Buddhists, Judaists, pagans and others reside in Russia.
The majority (approximately 75%) of the population attributes itself to the orthodox.

Structure of Emergency Response

The Russian Unified Emergency
Prevention and Response System
addresses the issues on
protection of the population and
territories from natural,
manmade and other emergencies
using an array of measures
ensuring the protection of the
population, territories and
environment in peacetime and
safeguarding material and
cultural values of the state.
The organizational structure of this Response System is a five-tiered structure and
includes territorial and functional subsystems:
federal, covering the entire territory of RF;
regional territory of several constituent entities of RF;
territorial territory of the constituent entities of RF;
local territory of the district (city, populated area);
facility-wise territory of the facility of production or social significance.
The general supervision of RS operation is performed by RF government, while the
Ministry for Civil Defense, Emergencies and Natural Disaster Relief (EMERCOM)
of Russia is in charge of direct supervision.

Psychosocial Support

The psychological service of EMERCOM of Russia was established in the

year 1999.
The organizational & methodological supervision of the psychological
service of EMERCOM of Russia was imposed upon the Center for
Emergency Psychological Aid (CEPA) of EMERCOM of Russia.

Nowadays the Center for Emergency Psychological Aid

stands as a certified rescue subdivision within the structure of
the Ministry for Civil Defense, Emergencies and Natural
Disaster Relief (EMERCOM) of Russia.

The provision of an emergency psychological aid to the victims under the

emergencies is a function of EMERCOM of Russia and officially approved by the
Governmental Decree of the Russian Federation.
The emergency psychological aid is a holistic system of measures aimed at factual
improvement of the mental status of individuals in the emergency situations as well
as prevention of adverse socio-psychological implications in the emergency areas

The emergency psychological aid

complete system of the actions directed on optimization of an actual mental
condition of victims, and also relatives and close dead and injured in the conditions
of an emergency; prevention of adverse socio-psychological implications in the
emergency areas

Specialists of CEPA take part also in international humanitarian

rescue operations

PSYCHOLOGICAL SUPPORT OF CITIZENS,

FORCED TO LEAVE THE TERRITORY OF THE REPUBLIC OF
UKRAINE
IN THE FIELD TEMPORARY ACCOMMODATION
ON THE TERRITORY OF THE ROSTOV REGION

Period: June-September 2014 - until present time

The most intensive period for psychological work was June-September 2014. To
date, the work of psychologists continues in the regions of Russia
A massive flow of Ukrainian citizens who saved their lives went to the territory border of
the Rostov region of Russia in connection with the beginning of the "antiterrorist
operations" in towns of Eastern Ukraine in June 2014

There were organized around four field temporary accommodation centres located in
areas of border checkpoints in the Rostov region, in which in different time periods there
were up to 3000 people.
Many of them did not have a personal belongings and money, even some of the
documents.

Major tasks:
the provision of emergency psychological aid,
participation in ensuring minimum conditions of life for people,
the collection and accompany of dispatch of people to the regions of Russia by
the special flight of EMERCOM of Russia and the buses.

Types of work

The number of appeals

1.

Individual work

More than 5000

2.

Information and psychological help, group work

More than 45000

3.

Information and psychological help by phone "Hot line"

8405

Total:

Nearly 58500

The themes of appeals (psychological):

loss
grief
fear
anxiety (loved ones, relatives, material possessions, future)

The themes of appeals information and psychological assistance in resolving issues:

migration registration,
help in choosing region of Russia for stay
-climate and geographical characteristics of the regions
- production and industrial characteristics of the regions,
- the staffing needs of the regions
- assistance in finding and choosing an employer,
assistance in resolving issues of medical
support including the need to provide special
medical care (that is, the status,
presence of disability,
chronic diseases requiring urgent
medical intervention or surveillance)

Features of work.
One language.
One religion.
A similar appearance.
People do not feel in a foreign country, in another reality. It prevented sociopsychological adaptation.

PROBLEM OF PRESERVATION OF
MENTAL HEALTH UNDER THE
EMERGENCIES

The organization and operation psychological service

EMERCOM of Russia as
the model system of preservation mental health under the
emergencies

Health-centric approach, health-saving technologies

Applied research and methodological developments, the simplicity of their

implementation into a daily routine activity of professionals

The universality of the General principles of work

Psychological support of professional activity of forces of EMERCOM of Russia

Improving the professional competence of specialists in the field of

psychology of extreme situations. International cooperation.

Promotion and formation of skills of safe behavior culture

The Centre of emergency psychological aid

of EMERCOM of Russia

Thank you for attention!

www.psi.mchs.gov.ru