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Management Syllabus Civil Services Mains Exam UPSC

Management Syllabus Civil Services Mains Exam UPSC :
UPSC Civil Services Mains Exam Optional Subject consists of 2 papers. Each paper is of
250 marks, making a total of 500 marks.
MANAGEMENT
The candidate should make a study of the concept and development of management as
science and art drawing upon the contributions of leading thinkers of management and
apply the concepts to the real life of government and business decision making keeping
in view the changes in the strategic and operative environment.
PAPER I
1. Managerial Function and Process:
Concept and Foundations of Management, Evolution of Management Thoughts;
Managerial Functions Planning, Organizing, Controlling; Decision making; Role of
Manager, Managerial skills; Entrepreneurship; Management of innovation; Managing in a
global environment, Flexible Systems Management; Social responsibility and managerial
ethics; Process and customer orientation; Managerial processes on direct and indirect
value chain.
2. Organisational Behaviour and Design:
Conceptual model of organization behaviour; The individual processes personality,
values and attitude, perception, motivation, learning and reinforcement, work stress and
stress management; The dynamics of organization behaviour power and politics,
conflict and negotia-tion, leadership process and styles, communication; The
Organizational Processes decision making, job design; Classical, Neoclassical and
Contingency approaches to organizational design; Organizational theory and design

organizational culture, managing cultural diversity, learning organization; organizational

change and development; Knowledge Based Enterprise systems and processes;
Networked and virtual organizations.
3. Human Resource Management:
HR challenges; HRM functions; The future challenges of HRM; Strategic Management of
human resources; Human resource planning; Job analysis; Job evaluation; Recruitment
and selection; Training and development; Promotion and transfer; Performance
management; Compensation management and benefits; Employee morale and
productivity; Management of organizational climate and Industrial relations; Human
resources accounting and audit; Human resource information system; International
human resource management.

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4. Accounting for Managers:
Financial accounting concept, importance and scope, generally accepted accounting
principles, preparation of financial tatements with special reference to analysis of a
balance sheet and measurement of business income, inventory valuation and
depreciation, financial statement analysis, fund flow analysis, the statement of cash
flows; Management accounting concept, need, importance and scope; Cost accounting
records and processes, cost ledger and control accounts, reconciliation and integration
between financial and cost accounts; Overhead cost and control, Job and process costing,
Budget and budgetary control, Performance budgeting,
Zero-base budgeting, relevant costing and costing for decision-making, standard costing
and variance analysis, marginal costing and absorption costing.
5. Financial Management:
Goals of finance function; Concepts of value and return; Valuation of bonds and shares;
Management of working capital: Estimation and financing; Management of cash,
receivables, inventory and current liabilities; Cost of capital; Capital budgeting; Financial
and operating leverage; Design of capital structure: theories and practices; Shareholder

value creation: dividend policy, corporate financial policy and strategy, management of
corporate distress and restructuring strategy; Capital and money markets: institutions
and instruments; Leasing, hire purchase and venture capital; Regulation of capital
market; Risk and return: portfolio theory; CAPM; APT; Financial derivatives: option,
futures, swap; Recent reforms in financial sector.
6. Marketing Management:
Concept, evolution and scope; Marketing strategy formulation and components of
marketing plan; Segmenting and targeting the market; Positioning and differentiating the
market offering; Analyzing competition; Analyzing consumer markets; Industrial buyer
behaviour; Market research; Product strategy; Pricing strategies; Designing and managing
Marketing channels; Integrated marketing communications; Building customer
satisfaction, Value and retention; Services and non-profit marketing; Ethics in marketing;
Consumer protection; Internet marketing; Retail management; Customer relationship
management; Concept of holistic marketing.
PAPER II 1. Quantitative Techniques in Decision Making:

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Descriptive statistics tabular, graphical and numerical methods, introduction to
probability, discrete and continuous probability distributions, inferential statisticssampling distributions, central limit theorem, hypothesis testing for differences between
means and proportions, inference about population variances, Chi-square and ANOVA,
simple correlation and regression, time series and forecasting, decision theory, index
numbers; Linear programming problem formulation, simplex method and graphical
solution, sensitivity analysis.
2. Production and Operations Management:
Fundamentals of operations management; Organizing for production; Aggregate
production planning, capacity planning, plant design: process planning, plant size and
scale of operations, Management of facilities; Line balancing; Equipment replacement
and maintenance; Production control; Supply chain management vendor evaluation
and audit; Quality management; Statistical process control, Six Sigma; Flexibility and

agility in manufacturing systems; World class manufacturing; Project management

concepts, R&D management, Management of service operations; Role and importance of
materials management, value analysis, make or buy decision; Inventory control, MRP;
Waste management.
3. Management Information System:
Conceptual foundations of information systems; Information theory; Information
resource management; Types of information systems; Systems development Overview
of systems and design; System development management life-cycle, Designing for online
and distributed environments; Implementation and control of project; Trends in
information technology; Managing data resources Organising data; DSS and RDBMS;
Enterprise Resource Planning (ERP), Expert systems, e-Business architecture, eGovernance; Information systems planning, Flexibility in information systems; User
involvement; Evaluation of information systems.
4. Government Business Interface:
State participation in business, Interaction between Government, Business and different
Chambers of Commerce and Industry in India; Governments policy with regard to Small
Scale Industries; Government clearances for establishing a new enterprise; Public
Distribution System; Government control over price and distribution; Consumer
Protection Act (CPA) and The Role of voluntary organizations in protecting consumers
rights; New Industrial Policy of the Government: liberalization, deregulation and
privatisation; Indian planning system; Government policy concerning development of
Backward areas/regions; The Responsibilities of the business as well as the Government

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to protect the environment; Corporate Governance; Cyber Laws.

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UPSC
5. Strategic Management:
Business policy as a field of study; Nature and scope of strategic management, Strategic
intent, vision, objectives and policies; Process of strategic planning and implementation;
Environmental analysis and internal analysis; SWOT analysis; Tools and techniques for

strategic analysis Impact matrix: The experience curve, BCG matrix, GEC mode,
Industry analysis, Concept of value chain; Strategic profile of a firm; Framework for
analysing competition; Competitive advantage of a firm; Generic competitive strategies;
Growth strategies expansion, integration and diversification; Concept of core
competence, Strategic flexibility; Reinventing strategy; Strategy and structure; Chief
Executive and Board; Turnaround management; Management of strategic change;
Strategic alliances, Mergers and Acquisitions; Strategy and corporate evolution in the
Indian context.
6. International Business:

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International Business Environment: Changing composition of trade in goods and
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Regional Economic Cooperation; FTAs; Internationalisation of service firms; International
production; Operation Management in International companies; International Taxation;

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Global competitiveness and technological developments; Global e-Business; Designing

global organisational structure and control; Multicultural management; Global business
strategy; Global marketing strategies;SubscribeNow
Export Management; Export- Import procedures;
Joint Ventures; Foreign Investment: Foreign direct investment and foreign portfolio
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investment; Cross-border Mergers and

Acquisitions; Foreign Exchange Risk Exposure Management; World Financial Markets and
International Banking; External Debt Management; Country Risk Analysis.
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