Satyam’s Storage Practice

Building Strategic Relationships…...

Satyam Technology Center, India

1 1/31/2009
 Corporate
Established in 1987
9,500+ employees in 45 countries

Over 350 Clients including

Winner of Global Growth Award 76 of the Fortune 500
from World Economic Forum

Listed in major stock

Golden Peacock Award
for Excellence in exchanges: NYSE – SAY
Corporate Governance Revenues: $459 Million

Rated among 5 best Provides end-to-end

employers in India by software and system
Hewitt solutions

ISO 9001:2000 certified in 2001

SEI-CMM Level 5 assessed in 1999

2 1/31/2009
 Storage Practice - Vision

Storage
Technology
Services

Best of Breed
Storage
Practice SAN
Integration &
Professional
Services

Invest proactively in building a ‘best of breed’ Storage Solutions

Practice to enable Storage Companies to move their
activities offshore in a confident, cost effective & efficient manner

3 1/31/2009
 Storage Practice - History

Storage related client projects since 2000

Corporate focus and dedicated practice envisioned
by Satyam senior management

Storage practice team has domain experts drawn
from industry leading firms

Initiated a Solutions Approach through internal
storage management appliance platform - SatStor

Participation in Storage events globally -Storage
Network Summit, SNW, etc.

Recognized as first of its kind initiative from India

4 1/31/2009
 Flexible Goals

Corporate commitment to invest in and build the

‘best of breed’ Storage Solutions Practice from India

Enter into alliances with leading storage focused
product vendors to develop offshore centers for
storage (SAN) technology and professional services

Applied Research & Patent initiatives in SAN domain

Offer innovative partnership options to partners

Provide storage specific software IP, productization
expertise and develop expertise in new technologies

5 1/31/2009
 SatStor Platform

Admin Console
IP IP

Bach Appliance
Bach Blade Bach Blade

=
FC FC

Maestro Appliance

FC SAN

FC Storage Array FC Storage Array FC Tape Array

6 1/31/2009
 SAN Lab Infrastructure
LINUX
LINUX / Windows LINUX / Windows

iSCSI Intransa
iSCSI FC-HBAs … 10
FC-HBA .. 7 Compaq/Qlogic
Emulex, JNI
Compaq
FCP

FCP

FC-SAN

FCP
FCP
Brocade SAN Switch (2400)

(FC, iSCSI) RAID Arrays

Compaq RAID (RA4100) Storage Device
from HDS, IBM, EMC)

7 1/31/2009
 Storage Offerings

Storage Technology Services

Testing, Test Automation, Maintenance, Support and
Software development services

Storage Professional Services
SI, Technical/Product support for OEMs and end-users

Services onsite or at Satyam’s offshore facilities

Setup Overseas Development Centers (ODC’s)

24/7 L1-3 TAC’s (Technical Assistance Centers) in
India for companies in the storage domain

8 1/31/2009
 Professional Services

Support Consulting SI Sustenance

Presales Support Consulting Implementation Storage Training,

Services Administration
 Proposal Support  Strategic Planning & Support
 Proof of Concept  Requirement  Pre-implementation
 Demos Analysis Study Technical
 Proposal generation  RFP consulting  3rd Party integration
 Statement of Work Assistance
 Architecture  Migration & Version
Creation planning & design Center
upgrades
 Case study creation  Solution Design  Level 1 & 2 Support
 Management
 Event Support  Interoperability  Escalation
 Storage (SAN)
 Reseller Support evaluation & testing management
Implementation
 Reseller Training  Storage Audits  Test beds for
 Performance Testing
 Customer Training  Performance Tuning problem Simulation
 System Integration
 Documentation &
collateral for VARs

9 1/31/2009
 Storage Technology Expertise

iSCSI Protocol Stack Development

Fibre Channel Stack Development

Out-of-band Virtualization software

IP SAN storage system testing/test automation

Testing Disk Array Virtualization appliance

SAN Switch Fabric Manageability testing

SAN Management tool

Online Disk Replication / Backup

10 1/31/2009
 Access to Resources

700+ engineers with 3500 man years of experience

Storage Solutions Practice - 30+ domain specialists

350+ in embedded - hardware / firmware / drivers

350+ in application level - OS / NMS / Diags / Testing

Semiconductor Practice - 30+ domain specialists

Clients’s needs will be staffed from the above

11 1/31/2009
 Future Directions

Invest in growing the Storage Practice to $100M+

revenues, 200+ domain specialists, in 3+ years

Build a premier SAN lab in the Asiapac region
through innovative partnerships and investments

Identify and partner with leaders in each storage
specific domain to minimize overlap

Develop expertise to contribute in new product
development as extended engineering teams

Become a turnkey provider of Storage services
Software, Boards, ASICs, Testing = Total Solution

12 1/31/2009
 Backup Slides

Offshore Model

13 1/31/2009
 Offshore Model

Timeline

14 1/31/2009
ODC Landscape

TRW
NCR

Yahoo
Complexity

Lucent Inktomi

DELL Motorola GE

INTEL

Merrill HP
Lynch,
CSFB ..
25 Large ODC’s in operation today

Functionality

15 1/31/2009
TAC Landscape

Supporting Factory
Technical Support
Domain Specialists
and Sales Support KM 24/7
Engineers WW
Technical
Assistance
Center

Regions

Local Language Support

Current Active Customers Area of TAC Support

INKTOMI Global
Large Equipment Manufacturer Europe/Asia
Infrastructure Maintenance Global
Telecom Infrastructure Provider USA

16 1/31/2009
 Backup Slides

Summary of Storage Projects

17 1/31/2009
 Track Record

Satyam has a rich history of successful project

execution covering all aspects of:
the embedded systems domain
the network management domain

Focussed initiative with Storage Solutions Practice
Successful launch and market acceptance
Internal projects to build team and domain expertise

Growing customer base in the storage domain

Applied Research has many initiatives in SAN area

18 1/31/2009
 Protocol Stacks

Team has extensive exposure to all the key storage

related protocols and initiatives:
FC, iSCSI, iFCP, FCIP, sATA, sSCSI, CIM, etc

Developed FCP-layer2 stack under VxWorks

Developed iSCSI Initiator and Target stacks under
Linux environment as part of the SatStor platform

Developed the complete out-of-band virtualization
software as part of the SatStor platform

FCIP testing on OptiStar (Lucent’s edgeswitch)

19 1/31/2009
 Disk Array Product Testing

Fortune 10 client, key player in storage

Complete testing of Disk Array subsystem with
in-band virtualization in SAN environment

Brocade’s 16-port silkworm switch fabric used

Project responsibilities included
testing product features
testing virtualized environment
testing GUI and ease of use
remote SAN configuration and management
remote backup

20 1/31/2009
 SAN Switch Testing

GUI

SCRIPT SCRIPT
EDITOR GENERATOR
RESULT

Tests Brocade Switch LIBRARY OF
TEST CASES
LOG

manageability using telnet port

SAN Robot for Test Automation

Robot Tool based on TCL/Tk

Updateable library of test cases

Simple/Intuitive GUI

Report / Log generation

21 1/31/2009
 WebTools Testing
Rational
Robot

Internal project Capture

SAN
Web Tools

Automated testing of
Run
management tool provided Captured Test

with Brocade switches Pass

Automated testing of GUI Introduce Fault

Condition

using Rational Robot Tool Run

Captured Test

Uses standard capture and Fail

playback techniques Remove Fault

Condition

Test switch manageability Run

Captured Test

Pass

22 1/31/2009
 Application Projects

Disk Auto Select

An Active-Passive Software Mux for DAS Arrays
Application run under VxWorks on the switch

Online Disk Replication

Remote Data Replication for Disaster Recovery
A WindowsNT application supporting FAT and NTFS

Online Tape Backup

Backup without taking storage offline (Windows/Java)

SAN Management Tool

A GUI tool for managing a ‘live’ SAN remotely
Supports configuration, diagnostics and troubleshooting

23 1/31/2009
 Ongoing Engagements

Some ongoing storage engagements under NDA

Storage Startup
Disaster Recovery product (hardware/software)
Testing, Test Automation, GUI/application

Intelligent IP Switch company

Scaling of testing, test automation offshore
Development of product software and QA

Major Storage System Vendor

24/7 Offshore Technical support center

24 1/31/2009