MultiSafepay manual

Plug-in Prestashop v2.0.0

MultiSafepay Payment plug-in for PrestaShop

http://www.MultiSafepay.com
Copyright (C) 2012 MultiSafepay.com

PrestaShop plug-in

Table of Contents
1 Installing the MultiSafepay plug-in ............................................................................................................... 3
1.1 Installation requirements ....................................................................................................................... 3
1.2 Uninstalling the plug-in .......................................................................................................................... 3
1.3 Installation.............................................................................................................................................. 3
1.4 Support .................................................................................................................................................. 3
2 Adding a website to your MultiSafepay account .......................................................................................... 4
2.1 Adding a website ................................................................................................................................... 4
3 Configuring the plug-in ................................................................................................................................. 4
3.1 Basic configuration ................................................................................................................................ 5
3.2 Configuring the payment methods ........................................................................................................ 8
3.3 Configuring Pay After Delivery .............................................................................................................. 9
3.4 Configuring Fast Checkout .................................................................................................................. 10
3.4 Tips ...................................................................................................................................................... 11
4 Verifying ..................................................................................................................................................... 12
5 Any questions? ........................................................................................................................................... 14

PrestaShop plug-in

1 Installing the MultiSafepay plug-in

1.1 Installation requirements
PrestaShop should be installed before proceeding with the installation of the MultiSafepay payment plug-in.
PrestaShop can be downloaded via the following URL: http://www.prestashop.com/

1.2 Uninstalling the module

We recommend uninstalling older Prestashop plug-ins before proceeding with the installation.

1.3 Installation
Unpack the content of the .ZIP file, and upload the modules folder to the Prestashop root directory.
This can be accomplished by making use of an FTP client.

1.4 Support
We don't offer support with the installation of Prestashop itself.
In this case we'd suggest contacting one of our Business Partners:
https://www.multisafepay.com/en/Business-partners/

PrestaShop plug-in

2 Adding a website to your MultiSafepay account

2.1 Adding a website
We suggest adding the website to your MultiSafepay account once the plug-in installation has been done.
Chapter 5.1 and 5.2 explain how to add a website to your MultiSafepay account, both manually as well as
via the Site Wizard tool.
The MultiSafepay back-office manual can be found via the link below:
https://www.multisafepay.com/downloads/handleidingen/Manual_backoffice_merchant.pdf

PrestaShop plug-in

3 Configuring the plug-in

3.1 Basic configuration
The basic configuration is the basis or the core of all our payment methods, with exception of Fast
Checkout and Pay After Delivery, and therefore must be configured.
Navigate to 'Modules' -> 'Modules' to start the basic configuration.

Locate the MultiSafepay plug-in, and click 'Install'.

PrestaShop plug-in

Click on 'Configure' once the module has been installed, and enter the necessary data in the following
screen:

Account ID

Your MultiSafepay Account ID.

Site ID

Your MultiSafepay Site ID.

Site Code

Your MultiSafepay Site Code

PrestaShop plug-in

Test/Production
Mode

Select Test or Production, depending the Multisafepay Account ID

entered.

Confirm order
before or after
transaction.

Confirm and create order before or after the transaction.

Status

Status association. (Optional)

PrestaShop plug-in

3.2 Configuring the payment methods

Click on 'Configure' once the payment method has been installed, and enter the necessary data in the
following screen:
We will use iDEAL in the following example.

Minimum order
amount

Set a minimum order amount for this payment method.

Maximum order
amount

Set a minimum order amount for this payment method.

PrestaShop plug-in

3.3 Configuring Pay After Delivery

Click on 'Configure' once the payment method has been installed, and enter the necessary data in the
following screen:

Account ID

Your MultiSafepay Account ID.

Site ID

Your MultiSafepay Site ID.

Site Code

Your MultiSafepay Site Code

Test/Production
Mode

Select Test or Production, depending the Multisafepay Account ID

entered.

Ip Filter

Activeer indien (voor testdoeleinde) deze betaaloptie alleen voor een

specifiek IP-adres beschikbaar moet zijn. De consumenten zien
deze betaalmethode dan niet

IP Addresses

Ip-Adressen die Betaal Na Ontvangst wel kunnen zien

Min. Amount

Set a minimum order amount for this payment method.

Max. Amount

Set a maximum order amount for this payment method.

PrestaShop plug-in

3.4 Configuring Fast Checkout

Click on 'Configure' once the payment method has been installed, and enter the necessary data in the
following screen:

Account ID

Your MultiSafepay Account ID.

Site ID

Your MultiSafepay Site ID.

Site Code

Your MultiSafepay Site Code

Test/Production
Mode

Select Test or Production, depending the Multisafepay Account ID

entered.

Tax Settings

Select a VAT percentage for the shipping.

Tax Shipping

Tax Shipping? Select Yes or No.

Send e-mail

Select at which point the order confirmation e-mail should be sent

PrestaShop plug-in

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Fast Checkout

Show or Hide the Fast Checkout button in the shoppingcart

3.5 Tips
There are two things you should watch out for when offering Fast Checkout;
1.) If a Fast Checkout order receives the status 'PAYMENT ERROR', then please check and verify that the
tax setting are set correctly in de plug-in configuration as well as Prestashop.
2. ) Customers should be able to place an order as a Guest.

PrestaShop plug-in

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4 Verifying
We recommend verifying the functionality once the plug-in has been installed and configured, which can be
achieved quite easily.
The most commonly occuring issue would be the absence of feedback sent from MultiSafepay to your
webshop intended to update the status of an order.
The above usually points out to an incorrect Notification URL.
This can be verified by having a customer place an order, or by placing a test order yourself, on your
website.
It is also highly recommended to perform a test order when using the Fast Checkout package.
Afterwards proceed by logging into your MultiSafepay back-office.

Once logged in, navigate to the submenu Transactions on the left and click on Offline actions.

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'success' and 'ok' in the column 'Status' and 'Results' indicates the feedback through the Notification URL
is functioning correctly, although there are exceptions.

PrestaShop plug-in

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5 Any questions?
Having trouble with the installation of our plug-in? The link below provides you with an overview listing our
Business Partners:
https://www.multisafepay.com/en/Business-partners/
Many questions, answers and tips regarding the installation of our plug-ins can be found in our
knowledgebase:
https://support.multisafepay.com/index.php?/Knowledgebase/List
Any remaining questions you may have can be submitted by ticket via the link below:
http://support.multisafepay.com
Our Support team can be reached by phone via +31(0)20 8500 500
(Mon till Thu from 08h00 till 17h30. And Fri from 08h00 till 17h00)

PrestaShop plug-in

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