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Contents

Foreword
Preface
Chapter 1

Main Issues of Supply Chain Management

Sebastian Kot

1.1. Conception of Supply Chain Management


1.2. Strategy and Activity of Enterprises in Supply Chain Management
1.3. Theoretical Development of Supply Chain Management
Chapter 2

Network Solutions and Bullwhip Effect in Supply Chains


Marta Starostka-Patyk
2.1. Basic Information On Network Solutions
2.2. Bullwhip Effect
2.3. Possibilities of Bullwip Effect Reduction
2.4. Partners Integration as the Key in Networks Relations
2.5. Systems Supporting the Networks Creation and Developmen
2.6. Networks Creation and Development

Chapter 3

Collaborative Business Process Management

Virgil Popa

3. 1. Collaborative Business Management


3.1.1. Collaborative Excellence - Improved Productivity and Growth
3.1.2. Collaborative Management Based on Data from POS (Point of
Sale)
3.1.3. JAG (Jointly Agreed Growth) model of collaborative growth
3. 2. Supply Chain Excellence through Practicing Collaborative Business
Process Standards
3.2.1. Collaborative Management
3.2.2. SCM 4 ECR. Supply Chain Management for Efficient
Consumer Response
3.2.3. Through Business process Improvement to Business Process
Management
3.2.4. The Redesign Process Project
3.3. The Management of SCM Processes Using the SCOR Model
3.3.1. Description
3.3.2. SCOR Model Structure
3.3.3. Performance Attributes and Level Indicators
3.4. The Redisign of Logistic Chain Processes
3.4.1. Proactive Action with Selected Clients
3.4.2. The Advanced Partnership can be Made Using Some
Techniques:
3.4.3. Experiencing a Complete Supply Chain
3.4.4. The APQC Process Classification Framework

3.5. Continuous Replenishment (CRP) and logistic chain management


3.5.1. Changing Relationship between Trading Partners
3.5.2. ECR Proceses
3.5.3. Continuous Replenishment
Chapter 4

Information Systems Supporting Cooperation in Supply Chains


Sebastian Kot, Marta Starostka-Patyk and Beata lusarcyk
4.1. Relations and Cooperation in Supply Chains
4.2. Informatics Technologies in Supply Chains
4.3. Strategic Support for IT Systems in Supply Chains

Chapter 5

The Sustainable Development Conception in Supply Chain


Management
Paula Badjor
5.1. The Essence of Sustainable Development Conception
5.2. Sustainable Development Elements in Supply Chain Management
5.3. Transport and Supply as the Integral Parts of Supply Chain
Management
5.4. Identification of Sustainable Development Elements in the Processes
of Transport and Supply

Chapter 6

Strategic Alignment in Suplly Chain

Virgil Popa

6.1. Strategic Alignment of Service Providers (3PL Third Part Logistics)


6.1.1. Transport and Logistics in Europe
6.1.2. ECR Europe Projects
6.1.3. Sustainable Transport Challenges to Overcome
6.1.4. Transport Optimization Guidelines
6.1.5. The ECR Model for Sustainable Transport Road Map
6.1.6. ECR Europe Project on Sustainable Transport Working
Together to Deliver to Consumers Whilst Minimizing Environmental
Impact
6.2. Techniques and Tools in Logistics Services
6.2.1. Techniques and Enablers
6.2.2. Efficient Unit Loads
6.2.3. Unit Load Identification and Tracking (ULIT)
6.3. Collaborative Project for New Product Development. Case Study
6.3.1. Introduction
6.3.2. New Concept Development Model
6.3.3. Developed, collect and screen ideas
6.3.4. New Product Introduction (NPI) in food industry
6.3.5. Managing The NPI Forecasting & Planning Process: Current
Practices
6.3.6. Internal and external NPI collaboration
6.3.7. Involvement of supply chain management
6.3.8. Money being lost on new product introductions
6.3.9. The long-term value argument

6.3.10. Global Commerce Initiative


6.3.11. NPI Process Management Project The Engineer-to-Order
Process (SCOR Model)
Chapter 7

Global Standards and Managerial Instruments in SCM in Consumer


Goods and Retail Industry
Virgil Popa
7.1. Radio Frequency Identification (RFID) and Electronic Product Code
(EPC) in Supply Chain Management
7.1.1. Introduction
7.1.2. The Technology of RFID
7.1.3. The RFID Technology
7.1.4. Examples Of RFID Applications
7.1.5. The Supply Chains of Today
7.1.6. Electronic Product Code (EPC)
7.1.7. The Benefits of EPC for the Modern Supply Chain
7.1.8. The Potential Benefits of EPC for the Modern Supply Chain
7.1.9. Considerations for EPC Adoption
7.1.10. RFID-based EPC will Fail in Supply Chains Built on
Inaccurate Data
7.1.11. A free Flow of Goods
7.1.12. The EPC Network
7.2. Information Alignment in SCM Through Standards Global Data
Synchronization (GDS)and EPC Global
7.2.1. Introduction
7.2.2. Overview of Global Data Synchronization (GDS)
7.2.3. Master Data Synchronization
7.2.4. Global Upstream Supply Initiative (GUSI)
7.2.5. Business Rationale
7.2.6. Integrated Suppliers
7.2.7. Case for Using Existing GS1 Item and Location Coding
Standards
7.2.8. The Upstream Integration Model (UIM)
7.2.9. An Integrated View of the Global Data Synchronization
Network with Electronic Product Code Network
7.2.10. Creating the Business Case for Global Data Synchronization
in the Company
7.2.11. Global Trade Item Number (GTIN) Definition
7.2.12. An Introduction to the Serial Shipping Container Code
7.2.13. CPG Company Best Practices (Nestl)
7.3. Collaborative Planning, Forecasting and Replenishment (CPFR)
7.3.1. Defining CPFR
7.3.2. Key Requirements for Collaboration
7.3.3. Analysis of Existing Processes
7.3.4. Main Gaps that Persist through Current Practice of Forecasting
and Planning
7.3.5. Opportunities That Arise Through CPFR
7.3.6. Other benefits of CPFR
7.3.7. The CPFR Process

Chapter 8

General aspects of reverse logistics

Marta Starostka-Patyk

8.1. Theoretical Framework for Reverse Logistics Concept


8.2. Reverse Logistics Main Processes
8.3. Closed and Open Loops in Reverse Logistics
8.4. Place of Reverse Logistics in Sustainable Development
8.5. Reverse Logistics in Companies Practice for Environmental
Management and Protection
8.6. Barriers to Reverse Logistics Implementation in Companies Practice
Chapter 9

Performance Management of Collaboration in Supply Chain


Virgil Popa
9.1. Supply Chain Performance and Strategic Collaborative Management
through Balanced Scorecard. Case Study
9.1.1. Introduction
9.1.2. ECR Europe Studies Regarding Alliance Performances
9.1.3. The Collaborative Management of ECR Alliance
9.2. Performance Dashboard - a Piloting Tool of a SC Processes. Case
Study
9.2.1. Managing and Measuring the Performance of Supply Chain
Processes
9.2.2. The Five Major Processes of a High Performance Supply
Chain
9.2.3. Performance Dashboard - a Piloting Tool of a SC Processes.
Case Study
9.2.4. The Logistic Chain of SC. ILDTA SA
9.2.5. Piloting the Supply Chain of S.C. ILDA SA using the
Balanced Scorecard
9.3. Measuring the Alliance Performance Between Two Organizations to
Promote a Fast Moving Consumer Goods (FMCG). Case Study
9.3.1. Manufacturer/Distributor-Retailer Alliance Performance
Measurement
9.3.2. Development of the Process for Measuring Sales Promotion
Performance
9.3.3. Defining Key Performance Indicators (KPI) of the Impact of
Promotion
9.3.4. The Common Workflow for Entry-Level Scorecard and KPI
9.3.5. Promotion Optimization
9.3.6. Case Study
9.4. Performance Management of Supply Chain Using Balanced Scorecard
in Nonprofit Organizations
9.4.1. Supply Chain in NGOs
9.4.2. Supply Chain Measures for a Nonprofit Organization
9.4.3. The Balanced Scorecard (BSC)
9.4.4. Example. A nonprofit Organization that Adopted Balanced
Scorecard
9.4.5. Implementing a Performance Management System

Capter10

New Direction in SCM in The New Economy


Virgil Popa and Madalina Barna
10.1. Collaborative Business for Value Chain Management
10.1.1. A New Model for Enhanced Collaboration
10.1.2. The Consumer Centric
10.1.3. Best practices for New Generation SCM Model
10.2. Corporate Social Responsibility (CSR) in Collaborative Supply
Chain of Consumer Goods Industry and Retail
10.2.1. Introduction
10.2.2. Social Responsibility in Supply Chain Management
10.2.3. CSR in Supply Chain
10.2.4. Global Projects in SCM
10.2.5. CSR in the Supermarkets
10.3. The Financial Supply Chain Management (FSCM): a Response to
the New Economy
10.3.1. Financial Supply Chain Management (FSCM)
10.3.2. Supply Chain Finance
10.3.3. Working Capital Management
10.3.4. A New Financial Solution: Factoring and Reverse Factoring
vs. Commercial Credit
10.3.5. Good Practices in Romania and Community Acquis
Appendices
Index

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