PT.

Asuransi Astra Buana

Company Profile

2012

Vision
We Bring Peace of Mind to millions
Memberikan rasa aman dan tenteram kepada jutaan pelanggan

Mission
To provide Peace of Mind to our customer
Memberikan rasa aman dan tenteram kepada pelanggan

To Make Our Company a Good Place to Work for Those Who Work with Us
Menjadikan perusahaan sebagai tempat yang menyenangkan untuk bekerja

To Ensure That Our Company is Valued as a Superior Long Term Investment by Our Shareholders
Berkeyakinan bahwa perusahaan dihargai sebagai investasi yang menguntungkan bagi pemegang saham

To Be a Good Corporate Citizen to The Communities Where We Live In

Menjadikan perusahaan sebagai warga usaha yang baik bagi lingkungan sekitarnya

Core Values
as a team, we believe in

Customer First

Pursuit of Excellence
...going extra mile to
continuously seek out and
deliver the best possible
outcomes to our stakeholders

Respect
treating each others as
proud and dignified
individuals

putting the customers Peace of

Mind as the center of all our
undertakings

Fun
creating an enjoyable work
environment to stimulate
enthusiasm and excitement

in everything we do!

Strategic Intent
Marketing

Underwriting

Service

Smart Aggressive

Excellent Underwriting

Simple, Reliable & Memorable

Milestones

September 12th 1956

PT. MASKAPAI
ASURANSI BUANA
is established

1995
Share PT. A.I. : 95 %
---------------------------Garda Oto is launched

1981
Share PT. A.I. : 60 %

1990
PT. MASKAPAI
ASURANSI BUANA
became
PT. ASURANSI ASTRA
BUANA

Milestones

1997
ISO 9001 (SGS)

2002
Become pioneer in
car insurance for flood claim

1998
Became pioneer in
car insurance
for riots claim

2000
Launched :
- Garda Akses 24 Jam
- Garda Siaga
- GO Visa
- Garda Check
- Website
--------------------------Became pioneer in car insurance
for terrorism claim

Milestones

2003
Company assets exceeded
of 1 trillion IDR
----------------------------Green Company
Attestation
of Asessment
Certification From AFAQ
Ascert International

2005
Sharia Insurance Launched

2004
ISO 9001 : 2000 (SGS)

2006
Launched
Garda QRepair
-----------------------------Golden birthday of AAB
which theme is
Safety is
Everybody Concern

Milestones

2009
2008
Launched
Garda Medika

Total Branch & Service Point :

36 branches
-----------------------------Launched
Asuransi Usaha

2010

Garda Q System Launched

-----------------------------A B2B system for our
partner workshop

Shareholders Structure
PT Sedaya Multi Investama

3.636%

92.059%

Okie Rehardi Lukita

1.274%

PT Astra International Tbk

Adeline Juanita
2.500%

Nanan Suharni Alkasah

0.530%

Board of Commissioners
President Commissioner

: Angky Utarya Tisnadisastra

Vice President Commissioner

: Gunawan Geniusahardja

Commissioner

: Irawan Santoso

Independent Commissioner

: Soetarto Sigit

Board of Directors
President Director

: Hardi Montana

Director

: Teddy Prio Utomo

Director

: Hendry Yoga

Director

: Ida Rotua Magdalena Sigalingging

Director

: Rudy Chen

Director

: Liem Gunawan Santoso S.

Astra Insurance

Products

Services
Garda Akses

Retail Business

4W

Garda Oto

Commercial Business

Sharia Business

CALL

Fire & Property

CLICK

Heavy Equipment

SMS

Marine Cargo

Mobile

Construction All Risk

Toyota
Insurance

Machinery Breakdown
Liability

2W

Garda Motor

Personal Accident

Hull & Aviation

Burglary

Garda Medika

Erection All Risk

Electronic Equipment
Money Ins.

Garda Siaga

Branches and Representatives

Medan
Manado

Pekanbaru
Pontianak

Padang Jambi

Palembang
Lampung

Samarinda
Balikpapan
Banjarmasin

Jakarta Tegal
Cirebon
Semarang

Tangerang
Bogor
Sukabumi

Jember Makassar
Purwokerto
Surabaya
Solo
Malang
Yogyakarta
Denpasar
Bandung

Kediri

Tasikmalaya

Branches

: 24

Point of Services

: 12

Financial Performance

Financial Performance

Business Portfolio

Reinsurance Support

Awards

1
2
3
4
5
6
7
8
9
10

TOP BRAND
CALL CENTRE
Word of Mouth Marketing
Best E-Corp
(Best IT System)
Best IT Team
Net Promoter Award
Greatest Brand of The Decades
Service Quality
Master Brand 2011 ( Makassar)

16
17
18
19
20
21
22
23
24
25

Brand Champion
Kinerja Keuangan
Indonesian Best Brand
Indonesia's Most Favorite Women Brand
Indonesian Customer Satisfaction
Best Islamic General Insurance
Best Shariah Award (aset > 10 M>
Islamic Financial Award
Solo Best Brand
Digital Marketing Award

11 Best Marketing Company Experiental

26 AutoBild Award

12 Insurance Awards (modal diatas 250 miliar)

27 Indonesia's Most Favorite Netizen Brand

Best Insurance Company (Aset di atas 1

Trilliun)
14 Indonesia Most Admired Company

13

15

Best General Insurance Kategori kelompok

ekuitas Rp750 Miliar ke atas.

28 Brand Excellence
29 Best Choice Award

AAB Position in 2010

By Gross Premium
3500
3000

Sinar Mas
Jasa Indonesia

2500
2000

Astra Buana
Central Asia

1500

Tugu Pratama

1000

Adira Dinamika

500
0

Wahana Tata
Mitsui
Jaya Proteksi
Allianz Utama

AAB Position in 2010

Net Premium
2000
1800
1600
1400
1200
1000

Sinar Mas
Jasa Indonesia
Astra Buana
Central Asia

800

Tugu Pratama

600

Adira Dinamika

400

Wahana Tata

200

Mitsui

Jaya Proteksi
Allianz Utama

AAB Position in 2010

Net Profit
700
600
500
400
300

Sinar Mas
Jasa Indonesia

Astra Buana
Central Asia
Tugu Pratama
Adira Dinamika

200
100

Wahana Tata
Mitsui
Jaya Proteksi

Allianz Utama

AAB Position in 2010

Total Asset
6000
5000

Sinar Mas
Jasa Indonesia

4000
3000

Astra Buana
Central Asia
Tugu Pratama

2000
1000
0

Adira Dinamika
Wahana Tata
Mitsui
Jaya Proteksi
Allianz Utama