Ashley Salinas

10211 NW 128th Terrace, Hialeah Gardens, FL 33018

ashleysalinas94@yahoo.com
Cell: (305) 608-4099
OBJECTIVE
To bring to your organization dedication, responsibility and good work ethic, combined with a desire to utilize my skills
obtained through experience in the following areas:
SUMMARY OF QUALIFICATIONS
Semi-Bilingual; fully fluent in English; semi fluent in Spanish

Highly motivated to develop productive relationships with colleagues, customers and staff at all levels.

Reliable worker with the ability to quickly learn new concepts and skills.

Backed by a solid volunteer and work history, team player and passion for helping others.

Highly focused and result-oriented in supporting complex, deadline-driven operations; able to identify goals,
set priorities and resolve issues in initial stages.

Able to prepare report spreadsheets and various report formats.

WORK EXPERIENCE
February 2016 to Present, Cotton-Love, Miami Gardens, FL
Tradeshow Managers Assistant/Sales Associate
Receive great praise for excellence in interpersonal communications, teamwork, service and reliability
Comply with all tasks directed by employer
Answer high-volume inbound calls
Answer high-volume inbound emails
Create and process invoices
Answer customers questions about products, prices, availability, product uses and credit terms
Ship product samples with the intentions of landing prominent clients
Research potential markets to promote the name of the company as well as multiply profits
Organize all elements pertaining to the preparation of tradeshows, as well as the relationships of the
participating Distributors thereafter
Handle many affairs deemed as urgent and important by the CEO
Prepare reports, spreadsheets and charts that aide in having matters run smoothly
Operate an Aastra 6757i Phone
Operate Intuit QuickBooks Enterprise Solutions: Manufacturing and Wholesale 14.0
Operate ShipGear Exchange
Operate UPS WorldShip Remote Workstation
Operate Stamps.com Professional Shipper
Operate Office 365 Outlook
Operate Microsoft Access, Excel, Powerpoint and Word
April 2015 to January 2016, PureFormulas, Medley, FL
Customer Service Representative
Received great praise for excellence in interpersonal communications, teamwork, service and reliability.
Complied with all tasks directed by employer.
Answered high-volume inbound calls.
Answered high-volume inbound chats.

Answered high-volume inbound emails.

Created and processed invoices.
Handled and properly distributed orders that needed returns, replacements, financial compensations, etc.
Handled the primary patient-transfer calls from one of our chief manufacturers.
Answered customers questions about products, prices, availability, product uses and credit terms.
Retained a call and chat log for records.

Ashley Salinas, Page 2

ashleysalinas94@yahoo.com
Cell: (305) 608-4099

Operated a Samsung iDCS 18d phone.

Operated a Polycom HDVoice phone through LiveOps Cloud Contact Center.
Operated Oracle ATG Web Commerce Service Center.
Operated Stone Edge Order Manager.
Operated Office 365 Outlook.
Operated Email Center Pro.
Operated Olark Chat Services.
Operated Microsoft Office Access, Excel, Powerpoint and Word.

VOLUNTEER EXPERIENCE
August 2012 to May 2013, Hialeah Gardens Senior High School, Hialeah Gardens, FL
Office Runner/Assistant to U.S. Government and Politics Teacher
Received great praise for excellence in interpersonal communications, teamwork, service and reliability.
Complied with all tasks directed by authority figure.
Helped authority figure with any data entries and/or documents that needed to be typed and/or emailed.
Helped authority figure develop PowerPoint presentations.
Helped authority figure with grading.
Received authority figures mail and distributed accordingly.
Assisted authority figure in the organization of their office/room.
Made copies and filed documents.
Performed all secretarial duties.
June-July of 2011 and 2012, Miami Dade College Wolfson Campus, Miami, FL
Assistant to the Director of Education
Received great praise for excellence in interpersonal communications, teamwork, service and reliability.
Complied with all tasks directed by authority figure.
Helped authority figure with any data entries and/or documents that needed to be typed and/or emailed.
Helped authority figure develop PowerPoint presentations.
Helped authority figure with grading.
Received authority figures mail and distributed accordingly.
Assisted authority figure in the organization of their office/room.
Made copies and filed documents.
Performed all secretarial duties.
August 2006 to May 2009, Jose Marti Middle School, Hialeah, FL
Office Runner
Received great praise for excellence in interpersonal communications, teamwork, service and reliability.
Complied with all tasks directed by authority figure.
Helped authority figure with any data entries and/or documents that needed to be typed and/or emailed.
Helped authority figure develop PowerPoint presentations.
Helped authority figure with grading.
Received authority figures mail and distributed accordingly.
Assisted authority figure in the organization of their office/room.

Made copies and filed documents.

Performed all secretarial duties.

EDUCATION
Hialeah Gardens Senior High School, Hialeah Gardens, FL - Graduated with Diploma.

Ashley Salinas, Page 3

ashleysalinas94@yahoo.com
Cell: (305) 608-4099
SKILLS
Microsoft Office Access, Excel, Powerpoint and Word.

Ability to learn new tasks promptly.

Flexibility to work extra hours, if needed.

Ability to work as a team member, as well as independently.

Organized and detail-oriented.

Clear and professional writing and verbal communication skills.

Data entry and clerical skills.

Ability to multi task and handle pressure.

ADDITIONAL INFORMATION
Perfect attendance; Kindergarten to High School graduation.
REFERENCES
Available upon request.