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FOR INTERNAL USE ONLY.

TO BE U
Product Name
Features
Entry Age (Adult)

Max Bupa Heartbeat


Entry age - 18 years
Maximum entry age - No Limit

Lifetime
Renewal Age
Age of Dependent Child (Min & Max No Age Limit
Entry Age) for Floater
Dependent Parents Covered
Sum Insured Options

Yes
Silver Plan - 2Lac, 3Lac,
Exclusive Plan - 5Lac, 7.5Lac & 10Lac
Platinum Plan - 15Lac, 20Lac & 50 Lac

Tenure ( Years)
Policy type - (Individual / Floater)
Plan payout basis

1 & 2 Years
Individual/ Family Floater
Reimbursement of actual expenses

Premium Band
Medical Test Requirement

Age wise
Based on Age & Sum Insured opted

Coverage
Hospitalisation

Pre Hospitalization
Post Hospitalisation
Day care Treatment
Domiciliary hospitalization
Ambulance Charges

Hospital Cash Allowance


Critical Illness
E Opinion

Recovery Grant/Convalescence

Silver plan: Shared Accommodation


Exclusive plan: Single Private Room
Platinum plan: Single Private room
upgradable to higher if available
30 days
60 days
All Day Care procedures, No specific list
displayed
Covered maximum 5% of SI
2000 for out of network in case of
emergency
Actual cost in network hospitals in case of
emergency
Not available
Not available
Available only for Platinum Plan

Not available

Organ Donor

Covered upto Full SI

Out Patient Expenses General

Covered only for Platinum Plan


Varies from 10K to 20 K depending on the
Basic SI. 80% of unutilized amount can be
carried to the next yr. Maximum carry
forward is 2.5 times of SI

Out-patient dental treatment


Out Patients Pharmacy
Maternity

No specific cover
Not available
Covered from 20,000 to 1,00,000
depending upon the plan & Sum Insured
Opted. New born baby covered if maternity
claim is paid upto expiry of policy along
with vaccinations for the first year.

Pre - Existing Illness

After 4 years of waiting (48 months)

Restoration
Worldwide Emergency Cover

Not Available
Not available

Features
Claim Processing
Cumulative Bonus (No Claim)

Inhouse
Not available.

Long Term Discount on premium


Health Check up

Co-pay / Deductible/Sublimits

On renewal,
voucher worth 10% of last premium
received is given as Cumulative Benefit
(explained under Renewal Special Feature
below)
Not available
Health Check Up once in 2 years for Silver
plan and on each renewal in Gold/Platinum
plans irrespective of claim status
Co-pay: 20% for all claims made by persons
above 65 years.
Deductible (annual
aggregate basis): 1/2/3 lacs available under
Silver plan only.
Sublimit: 1% of SI on room rent for Silver Plan.
Pre & Post covered upto 15/20% under
Silver & Gold Plan.

Renewal Special Features

Health Relationship Loyalty Programme:


Customer can avail health services and
products worth up to 10% of last received
premium, every year on renewal of policy.

USE ONLY. TO BE USED FOR TRAINING PURPOSE. NOT TO BE CIRCULATED TO CUSTOMERS.


ProHealth Protect

ProHealth Plus
Min Entry Age: 18 Years

Lifetime

Max Entry Age: No limit

Lifetime
Min Entry Age: 91 days

Yes
Rs. 2.5 Lac/3.5 Lac/ 4.5 Lac

Yes
Rs. 4.5 Lac/5.5 Lac/7.5 Lac/10 Lac

1 year/2 year
Individual & Family Floater
Reimbursement of actual
expenses / Benefit payout for
Critical Illness

1 year/2 year
Individual & Family Floater
Reimbursement of actual expenses
/ Benefit payout for Critical Illness

Age and Zone Wise


Medicals required for insured
aged 46 years & above

Age and Zone Wise


SI 4.5 Lac/ 5.5 Lac/ 7.5 Lac Medicals required for insured aged
46 years & above
SI 10 Lac - Medicals
required for insured aged 41 years
and above

In-patient hospitalization
expenses as per actual.
Room rent (shared room) as
per actual

In-patient hospitalization expenses


as per actual.
Room
rent (single private room) as per
actual

60 days
90 days
171 listed procedures

60 days
180 days
171 listed procedures

Covered upto full Sum Insured

Covered upto full Sum Insured

Upto Rs.2000/- per


hospitalization event

Upto Rs.3000/- per hospitalization


event

Not available
Lump sum payment of full Sum
Insured if opted

Not available
Lump sum payment of full Sum
Insured if opted

Expert opinion available once


during policy year for each
insured

Expert opinion available once


during policy year for each insured

Not available

Not available

Max Age: 23 years

Covered upto full Sum Insured

Covered upto full Sum Insured

Rs.500/- available to redeem


against OPD expenses

Rs.2000/- available to redeem


against OPD expenses

Not available

Covered upto 15,000 for normal


delivery and 25,000 for CSection per event after a waiting
period of 48 months
New Born baby
cover also available Vaccination
expenses is covered over & above
Maternity SI

Pre-existing disease covered


after 48 months

Pre-existing disease covered after


36 months

When the basic SI & earned cumulative bonus is insufficient due to claims paid or accepted as pa
the
sameupto
will be
to 100%Covered
of basic upto
SI. This
require the Basic SI + CB to be exha
Covered
fullrestored
Sum Insured
full does
Sum not
Insured
completely.
TPA
5 % increase in Sum Insured
maximum upto 50 %.
No reduction in SI in case of a
claim

TPA
10 % increase in Sum Insured maximum upto 50 %.
reduction in SI in case of a claim

7.5% for a 2 years policy term


Available once in a block of 3
Available at each renewal, to all
years for all Insured persons
insured persons who have
who have completed 18 years of completed 18 years of Age.
age.
Co-pay: Options to choose
between 10% and 20%
copayment for each and every
claim
Sum Insured - Deductible
options
2.5 Lac - Not Availble
3.5 Lac - 1 Lac
4.5 Lac - 1 Lac/ 2 lac
Mandatory
Co-pay of 20% for insured aged
65 years & above.

Co-pay: Options to choose between


10% and 20% copayment for each
and every claim
Sum Insured - Deductible options
4.5 Lac - 1 Lac/ 2 Lac
5.5 Lac - 2 Lac/ 3 Lac
7.5 Lac - 2 Lac/ 3 Lac
10 Lac - 3 Lac
Mandatory Copay of 20% for insured aged 65
years & above.

Reward Points to be earned for each year of premium paid and accumulated for 2 years. Rewards
completing Our Online Wellness Programs. These earned Reward Points can be used to get a disc
Premium OR they can be redeemed for equivalent value of Health Maintenance vouchers.

CULATED TO CUSTOMERS.

18 Years

ProHealth Preferred

ProHealth Premier

Max Entry Age: No limit

Lifetime
e: 91 days
Max Age: 23 years

Lifetime

Yes
Rs. 15 Lac/30 Lac/ 50 Lac

Yes
Rs. 100 Lac

1 year/2 year
Individual & Family Floater
Reimbursement of actual
expenses / Benefit payout for
Critical Illness

1 year/2 year
Individual & Family Floater
Reimbursement of actual
expenses / Benefit payout for
Critical Illness

Age and Zone Wise


Medicals for all age group

Age and Zone Wise


Medicals for all age group

In-patient hospitalization expenses In-patient hospitalization


as per actual.
Room
expenses as per actual.
rent (single private room) as per
Room rent (single private room)
actual
as per actual
60 days
180 days
171 listed procedures

60 days
180 days
171 listed procedures

Covered upto full Sum Insured

Covered upto full Sum Insured

Actual expenses paid per


hospitalization event

Actual expenses paid per


hospitalization event

Not available
Lump sum payment of full Sum
Insured if opted

Not available
Not available

Expert opinion available once


Expert opinion available once
during policy year for each insured during policy year for each
insured
Not available

Not available

Covered upto full Sum Insured

Covered upto full Sum Insured

Covered upto 1% of Sum Insured subject to maximum of 15000 per


policy year

Covered upto 50,000 for normal


delivery and 100,000 for CSection per event after a waiting
Period of 48 months
New Born baby cover
also available Vaccination
expenses is covered over & above
Maternity SI

Covered upto 50,000 for


normal delivery and 100,000
for C-Section per event after a
waiting Period of 48 months
New Born baby cover also
available
Vaccination expenses is covered
over & above Maternity SI

Pre-existing disease covered after 24 months

due to claims paid or accepted as payable,


require the
Basic SI
+ CB
to be exhausted
Covered
upto
a maximum
of Rs.10
Lac

TPA
red maximum upto 50 %.
a claim

No

for a 2 years policy term


Available at each renewal, to all
insured persons who have
completed 18 years of Age.

Not available
Covered upto a maximum of
Rs.10 Lac
TPA
Not available

Available at each renewal, to all


insured persons who have
completed 18 years of Age.

Co-pay/Deductible - Not available

Co-pay/Deductible - Not available

Mandatory Co-pay of 20% for


insured aged 65 years & above.

Mandatory Co-pay of 20% for


insured aged 65 years & above.

nd accumulated for 2 years. Rewards can also be earned for enrolling and
ward Points can be used to get a discount in premium from the 3rd Annual
Health Maintenance vouchers.

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