Comprehensive infrastructure management

to meet your needs

IT Infrastructure
Management Services

Control costs and reduce risks with reliable and flexible services
RE MANAGEMEN
Our people make the difference CTU TS Who needs Acxiom’s infrastructure
TRU ER
AS Mainframe
VI management services? Anyone who
Acxiom has over 30 years of IT expertise
FR

CE
wants to ...
IN

in delivering high-quality services. Our Infrastructure
continuous training programs keep associates Consulting
current with ever-changing IT trends and
Disaster Client
technologies. When you partner with Acxiom, Recovery
Solution
our seasoned professionals assume
responsibility for your environment, freeing End-User
you to focus on core business initiatives. Management
Client-focused approach Security
TE
CH
What sets Acxiom apart from other service NO
LO G
Y TR A NSFOR
providers is our approach to building lasting
client relationships. We listen and develop
Improved cost management
trust by understanding your needs and by
Acxiom is committed to reducing your IT
delivering consistently high quality, reliable
costs and helping manage your budget in
services. Acxiom is large enough to meet
a more predictable manner. Acxiom’s
all of your IT demands and flexible enough
on-demand models allow you to match
to tailor services specifically to your financial
costs directly to your business needs.
and technical needs.
We proactively work with you to quickly
Transformational infrastructure adjust technical and financial solutions based
management on fast-breaking business requirements.
S
Managed
• Partner with a vendor they can trust – one
Server
known for listening and responding quickly
Network • Reduce the risks associated with the most
Management
complex IT environments
• Speed time to market for key business
Storage initiatives
• More effectively manage growing IT
N demands with budgets that continue
TI O to shrink
MA
• Embrace architectural and operational
standards like ITIL to achieve new levels
of compliance and cost savings with
less effort
• Better manage IT costs with an
on-demand model that adjusts IT needs
with business demands
Outsourcing fast facts
• More than 30 years of experience in all
service areas

Acxiom’s transformational infrastructure Feel secure because we are

• More than 56,000 MIPS of processing
power
management services enable you to drive
Acxiom manages some of the world’s largest
greater value to your business. Our focus • Secure and redundant management for
repositories of consumer data, so we take over 15,000 servers
on ITIL®, automation, standardization and
security very seriously. Authentication and
virtualization ensures efficient and quality • Over 4.4 petabytes of SAN storage
authorization facilitate safe and consistent managed from leading storage
driven IT delivery and data center
access to programs and data across the manufacturers
optimization.
enterprise. Our solutions incorporate a variety • Enterprise backup services for over
Acxiom leverages our relationships with key of robust data encryption, intrusion and 3 petabytes of data monthly
vendors and partners including HP, EMC, vulnerability management programs that • Complete database management for over
SUN, VMware, HCL, IBM, Oracle and SAP to allow you to reduce the risk to your data. 2,900 databases
bring you the most advanced technologies. • Multiple data center locations and over
300,000 square feet of secure, controlled
and reliable data center space

Acxiom Corporation • #1 Information Way • P.O. Box 8180 • Little Rock, AR • 72203-8180 • www.acxiom.com • info@acxiom.com

FACT SHEET
Acxiom infrastructure Storage services Infrastructure consulting services
management services Ensuring the right storage solution for Acxiom’s consulting services help you
Acxiom delivers comprehensive your business is critical. Acxiom’s storage deliver improved business results.
infrastructure management services services include Enterprise Backup Assessments are offered in the following
focused in the following areas. Systems with state-of-the-art backup and areas: IT organization effectiveness and
restore tape environments for multiple efficiency, server virtualization,
Mainframe services
clients, as well as Multi-tiered Enterprise compliance, network, disaster recovery
Your aging mainframe workforce increases Storage Area Networks to meet your and data factory.
the risk of effectively maintaining your specific needs.
mainframe over the long term. Acxiom Common functions across all service
invests in highly-skilled and experienced Security services areas include the following:
mainframe professionals who assume all Protect the confidentiality, integrity and • Consistent service guaranteed by
design, planning and implementation of availability of your most valuable well-defined SLAs
your systems as well as provide information assets through a well defined
operations and engineering services, OS network security architecture that includes • Migration and transition services to
systems programming, technical database intrusion detection systems, leading anti- ensure smooth upgrades and
administration and scheduling support. virus software, stateful firewall protection operational efficiencies
and perimeter security, and Enterprise • Seasoned experts and architects
Managed server services
Security Operations Centers staffed 24x7, who design, implement and support
With over 15,000 servers under 365 days a year. complex technical requirements
management, Acxiom offers highly tailored to your business needs
scalable and flexible services that include End-user management services
back-up and recovery, multi-tiered Effectively manage costs associated with • Change management and processes
enterprise storage and database systems your most widely used assets. Acxiom’s dedicated to supporting ITIL standards
management. An experienced staff end-user management services help you • 24x7 system monitoring and ongoing
possesses certifications for all major server manage your investment through performance management
platforms including Windows, VMware, consolidated provisioning, improved
• Secure 24x7 operations that include
HP-UX, Solaris, AIX and OS/400. operations, streamlined maintenance and
physical security and background
comprehensive support for desktop and
Network management services screening
laptop PCs, handheld devices and printers.
Multiple carrier-class network operation • Hardware and software maintenance
centers are staffed 24x7, 365 days a Disaster recovery services for all related patches and new
year to guarantee delivery, improve Acxiom employs a cross-discipline releases
performance and monitor results. team of Certified Business Continuity
Complete network management includes Professionals who defines our disaster
basic configuration, performance, security, recovery service capabilities and supports
asset management and fault management your disaster recovery needs. Acxiom
to maximize network uptime and offers a comprehensive set of disaster
performance. Centralized firewall recovery options that are offered as three
management, intrusion detection and distinct disaster recovery capabilities,
prevention technologies reduce risk to each providing an increased level of
your data assets. service recovery protection.

For more details about Acxiom’s infrastructure

management services, visit our website at
www.acxiom.com/outsourcing or call:

1.888.3 ACXIOM
Acxiom’s view on privacy Acxiom is a global thought leader in addressing consumer privacy issues and earning the public trust. We build great relationships with our clients
and help them build great relationships with their customers by turning compliance challenges into opportunity. Acxiom fosters trust-based relationships by delivering customer
and information management solutions that facilitate privacy compliance and preference management. Acxiom was the first company in the data services industry to appoint a
chief privacy officer to advance policies and oversee compliance. Acxiom has a team of privacy specialists dedicated to understanding the complex issues of information flow and
consumer choice, as well as crafting and enforcing responsible privacy best practices. We continually educate consumers, our clients and Acxiom associates about proper privacy
policies and conduct.
Acxiom is a member of the Direct Marketing Association, and we support the Center for Information Policy Leadership and the Information Policy Institute. Acxiom endorses the
privacy standards of these organizations.

© 2007 Acxiom Corporation. All rights reserved. Acxiom is a registered trademark of Acxiom Corporation. All other trademarks and service marks mentioned herein are property of their
respective owners.
AC-0978-07 ELEC 8/07