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City of Steamboat Springs

May 2016 Employee Opinion Survey


About The Survey
Mountain States Employers Council, Inc. conducted the City of Steamboat Springs Employee Opinion
Survey in May 2016. All employees were asked to participate in the survey. 139 of 222 eligible employees
completed the survey for a response rate of 63%. The overall mean of the survey is 3.6.

The survey contained:


27 multiple choice items
1 open-ended item

3 demographic items

Understanding Your Data


The multiple-choice items are scored on a 1.00 to 5.00 scale, with 5.00 being the most positive possible
score. Note, the higher the numerical value, the more positive the results regardless of how the question is
worded. The numerical values used in this survey can generally be interpreted as follows:
Very Positive = 3.75 and above
Positive =3.45-3.74
Somewhat Positive - 3.23 - 3.44
Neutral =3.01-3.22

Negative = Less than 3.00

1 IP a yc

Participation by Position/Job Status


Participation by Position/Job StatLts

Staff/NDn-Management

Manager/Supervisor (Does Evaluations)

Director

0 10 20 30 40 50 60 70

90 100

Participation by Tenure
Participation by Tenure

20 years or more

tSyears to less than 20 years

10 years to less than 15 years

5 years to less than 10 years

3 years to less than 5 years

1 years to less than 3 years

Less than 1 year

21 P a s e

Participation by Department
Participation by Department

nity Development

21

nmunity Ser/ices

22

Police

|30

Public Works

12

Genera! Services

17

Fire

12

Finance

City Manager -

<b

10

20

30

40

3IPage

Results by Dimension
Overall mean ratings for each dimension are provided.

Results by Dimension

Compensation

Leadership

CommunicatiDn

Training and Development

Climate

Working Conditions

Satisfaction

Benefits

Supervision

Work/Life Balance

41 P a ye

Results by Dimension - Position/Job Status


Overall mean ratings for each dimension sorted by Position/Job Status.

Dimension Mean Comparison: Position/Job Status

Director
Ma rtager/Su pervisor
Staff/Norir M anagenient

Working Conditions

Work/Life Balance

Training and Development

Supervision

Satisfaction

Leadership

Compensation

Communication

Climate

Benefits

51 P a s. e

Results by Dimension - Tenure


Overall mean ratings for each dimension sorted by Tenure.
Dimension Mean Comparison: Tenure

Less than 1 year


1 year to \ess than 3 years
3 years to less than 5 years
5 years to less than 10 years
10 years to less than 15

Working Conditions

years

15 years to less than 20


years

20 years or nwre

Work/Lile Balance

Training and Development

Supervision

Satisfaction

Leadership

Compensation

CommLtnication

Climate

Benafits

6!Pase

Results by Dimension - Department


Overall mean ratings for each dimension sorted by Department.
Dimension Mean Comparison: Department

City Manager
Finance

Fire

k41

General Sep/ioes
Public Works
Police
Parks & Con-unniunity Sep.rice3

Working Conditions

Planning & Communit/ Development

(5

ll:^
Work/Life Balance-

L27

Training and Development-

^,&3
4.n
4.4!

Supervision
"4.22
.4.39

Satisfaction
"4.04

il'5
Leadership

i^

Compensation

L3^_
Communicalion

^.25
Climate
13.92

Benefits
4.03
4.06

7IPa?e

Least Favorable Item Ratings


Below are the bottom ten items in terms of lowest mean employee ratings.

Least Favorable Items

City Councii provries the strategic directron


that keeps this organizatkin strong.

I am pad fairly compared to others doing


similarworfc in <l>other<<fl> organizatmns.

I am paid falrt/ coinpared to others doing


smtbrwork in <l>this</l> organizatffin.

The interests of employees are considered when changes are


Tirade in the organization (e.g., new paIicEsand pmoedures).

I have a good understanding of how my pay is determined

The ftaw of wo^k in rry department or


divisian is properiy planned arorganized.

Thisarganizatmn encouragesapen communrcatkm

Management Team encourages new

ideas or suggestrons from empkiyees.

The working environment here


encouragesopen, candycammunkstkin.

Management Team keeps ma informed


about important issues that affect me.

Pasc

Most Favorable Item Ratings


Below are the top ten items in terms of highest mean employee ratings.

Most Favorable Items

The walking environment here encourages doing your^ib well

Oiganizatmn benefrts are administered fair}/.

Organization benefits a re adequate to meet .my needs.

am oomfartable mafcing oomplaints or


crittcisms to my immediate supervi5Dr.

have the equipment 1 need to da m/pb well.

The opportunity to do things ttiat make adrfference.

^yoveTaIljDb.

havea good understanding ofthe benefits forwhtch lam eligible.

My immadiate supervisortreats emphyees fairty.

I am satisfied with my current work schedula,

91 Pa y e

Survey Item Comparison to MSEC Norms


In this report, survey Items are displayed within their respective dimensions compared to MSEC normative results,
where available.

Dimfension Comparison to MSEC Norms

City of Steamboat Springs


M SEC Norms

Working Conditions

Work/Life Balance

Training and Development

Supervision

Satisfaction

Leadership

Compensation

Communication

Climate

Benefits

1 I Pa s e

Benefits Items
Benefits Compared to MSEC Norms

City of Steamboat Springs


M SEC Norms
t have a good understanding of the
benefits for which I amefajible.

Organization benefits are


adequate to meet rrr/ needs.

Orgsnizatran benefits are administered fairly.

Climate Items
Climate Compared to MSEC Norms
City of StesmbDat Springs
M SEC Norms
The working environment here
encourages doing yourjah well.

The working environment here


encouragesopen, candyoammunicattDn,

21 P a ge

Communication Items
Commtimcation Compared to MSEC Norms
Cifr/ of Steamboat Springs
M SEC Norms
Th t5 organization encourages
open oammunreatron.

The arganizatmn asa whole keeps me informed


aboutthe things I need to
know about walking here.

1 trust the informatiDn j


TecfiTireffom th is organization.

Compensation Items
Compensation Comparedf to MSEC Nornis

City of Steamboat Springs


MSEC Norms
I am pakl fairfy compared to others doing
simitarwarkin t;l>ather</l>arganizatKins.

I am paid fairiy compared to others doing


similar woifc in <l>thiE</l>t]rganizatron.

[have a good understanding


at how my pay is deteimined.

SIP a ^ e

Leadership Items
Leadership Compared to MSEC Hom\s
City of Steamboat Spring's
M SEC Norms
The interests of emptayees are
considered when changes are
made in the organizatiDn (e.g..
new paliciss and procedures).

Mlanagemsnt Team keeps me infarmEd


about important issues that affect me.

Management Teamenoauiages new


ideas orsuggestmns from emplnyees.

Satisfaction Items
Satisfaction Compared to MSEC Norms

City of Steamboat Springs


MSEC Norms
My overall job.

The opportunity to do things


that make a difference.

Having theopportunrtiesto USE all

my skills and ahiirties in mypb.

The reoagnrtron forthe work I do.

41 P a ye

Supervision Items
Supervision Compared to MSEC Norms
Cih/ of Steamboat Springs
MSEC Norms
M/ immediate supervisor sets clear
expectattsnsformy performance.

I am comfortable making ooinplaintsor


crrtreisms to my immediate supenfisor.

W/ immediate supenfisor treats emplayees fairty,

12345

Training and Development Items


Training and Development Compared to MSEC Nomis

City of Steamboat Springs


MSEC Norms
receive the training I need to do my job well.

12345

Work/Life Balance Items


Work/Life Balance Compared to MSEC Nomts
Cib/ of Steamboat Springs
MSEC Norms
I am satisfied v/ith my currentwork schedule.

12345

51 P a ii e

Working Conditions Items


Working Conditions Compared to MSEC Norms
City of Steamboat Springs
M SEC Nornis
I recede ihs technHal support I need (regarding
computers and equipment) to do my jab well.

have the equip mant I need to do mypb \ve\\.

The flsw of \wfk in my department or


drvlskin 15 proper}/ planned ororganized.

6IPaye

Historical Survey Comparisons


In this report, survey items are displayed within their respective dimensions compared to the 20 15 and 201 4 City of
Steamboat Springs survey.

Historical Dimension Coniparison

2016
2015
2014
Working Conditions

Work/Life Balance

Training and Development

Supervision

Satisfaction

Leadership

Compensation

Communication

Climate

Benefits

1 I Pa s e

Benefits Items
Historical Item Comparison - Benefits

201 G
2015
2014
I have a good understanding of the

benefits farwhich I am eligible.

Organizatmnhenefrts are adequate to meet my needs.

Grganization henefrts are administered faiity.

Climate Items
Historical Item Comparison - Climate

2016
2015
2014
The walking environment here
encourages doing yourjob \va}\.

The working environment here


encourages open, candkfcammunrcatran.

2IPa^c

Communication Items
HistoricBl Item Comparison- Communication

3.45

2016
2015
2014

Thisorganizatmn encourages open oommuniDatisn

The organizatkm asa whole keeps me informed


about the things [need to know about working here,

trusithe infoimatian I recer.re from this organizatKin,

Compensation Items
Historical Item Comparison - Compensation

2016
2015
2014
I am pakl fairty compared to others doing
simiiarworfc in <[>ather</l> organizatians.

I am paid fairly compared to others doing


similarwork in <]>thi5</l> organizatiDn.

[ have a goad understanding of how my payisdeteimmed.

3 I P a^c

Leadership Items
Historical Item Comparison- Leadership

2016

2015
2014
Cfly Council provtdes the stiategk; directian
that iceeps this organization strong.

The interests of empbyees are considered when changes are


made in the organization (e.g., new pofcissand pmoedures).

ManageTnent Team keeps me informed


about important issues thatsffect me.

ManagementTeamencourages new

ideas orsuggestkms from empbyees.

Satisfaction Items
Historical Item Comparison - Satisfaction

2016
2015
2014
My overs lipb.

The opportunity to da things that make a dH-ferenoe.

Having theappartunitiesto use all


my skiib and abilrtiEs in iriy Job.

The reoognition forthe '*wrk i do.

41 P a ^ c

Supervision Items
Historical Item Comparison -Supen/ision

2016
2015
2014
My ifnnnediate supewisorsets clear
expectatisns for my performance.

I am comfortable making complaints or


criticisms to my immediate supenrisor.

f*^/ iminedBte supenrisortreats efnptoyess fairty.

Training and Development Items


Historical Item CompBrison; - TfBining and De'/elopnTfent

2016
2015
2014
receive the training I need to do my job well.

2345

Work/Life Balance Items


Historical Item Comparison -Work/Ufe Balance

2016
2015
2014
am satisfied with my current work schedule.

2345

51 P a ye

Working Conditions Items


Historical Item Comparison- Working Conditions

2016
2015
2014
I recawe the techntcal support I need (regarding
computers and equipment) to do mypb well.

have the equipment I need to da mypb we\\.

The flaw of \wfk in mydepartffisntor


dr/ismn is proparty planned ororgBnized.

61 P -d El e

City of Steamboat Springs


May 2016
Overall Report
Dimension Results by: All Responses
Overall Item Frequency
'This report lists each survey item within its respective dimension. Response frequency/ mean and standard deviation are
reported for each item. All responses are included in this report.

Leadership Items
Response | Response
Percent I Total

1. Management Team encourages new ideas or suggestions from employees.


Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
NA Does Not Apply to Me
Total Responses
Mean: 3.4559
Standard Deviation: 0.9953
2, Management Team keeps me informed about important issues that affect me,
Strongly Disagree
Disagree
Neither Agree nor Disagree
I Agree
i Strongly Agree

NA Does Not Apply to Me

I Mean: 3.4855
[Standard Deviation: 1.0269
3. The interests of employees are considered when changes are made in the organization (e.g,, new
policies and procedures).

Response[Response
Percent I Total

I Strongly Disagree
Disagree
Neither Agree nor Disagree
I Agree

NA Does Not Apply to Me

T~

0%
Total Responses

137

Mean; 3.2555
Standard Deviation: 1.0292

1 I P a ge

Response Response
Total
Percent

4. City Council provides the strategic direction that keeps this organization strong.

14%

19

Disagree

50%

69

Neither Agree nor Disagree

29%

41

7%

10

0%

0%

I Strongly Disagree

Agree
I Strongly Agree
NA Does Not Apply to Me
Total Responses

139

Mean: 2.3022
Standard Deviation: 0.7954

21 P a gc

Climate Items
Response Response
Total
Percent

5, The working environment here encourages open, candid communication,

Strongly Disagree |B
Disagree
Neither Agree nor Disagree
I Agree
Strongly Agree
NA Does Not Apply to Me

4%

16%

22

18%

25

50%

68

12%

16

0%

137

Total Responses
Mean; 3.4818
Standard Deviation: 1.0368

Response Response
Total
Percent

6. The working environment here encourages doing your job well.

1% I 1

I Strongly Disagree

9% F"~^

Disagree

F 21% F 29

Neither Agree nor Disagree

50% I 69

Agree

I Strongly Agree

NA Does Not Apply to Me


Total Responses

19%

26

0%

137

Mean: 3.781
Standard Deviation: 0.8805

3 | P a ge

Compensation Items
Response Response
Total
Percent

7. I have a good understanding of how my pay is determined.


Strongly Disagree
Disagree

9%

12

19%

27

Neither Agree nor Disagree

17%

23

Agree

45%

62

Strongly Agree

11%

15

0%

NA Does Not Apply to Me


Total Responses

139

Mean: 3.295
Standard Deviation: 1.1575
Response

8. I am paid fairly compared to others doing similar work in this organization.


Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
NA Does Not Apply to Me
Total Responses

138

Total Responses

138

Mean; 3.2
Standard Deviation: 1.0845
9. I am paid fairly compared to others doing similar work in other organizations,
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

0%

NA Does Not Apply to Me

Mean: 2.8043
Standard Deviation: 1.1261

4 | P a gc

Benefits Items
Response Response
Total
Percent

10, Organization benefits are administered fairly.

1%

Strongly Disagree i|
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
NA Does Not Apply to Me

Total Responses

Mean: 3.7956
Standard Deviation: 0.8147
11. Organization benefits are adequate to meet my needs.

Response(Response
Percent I Total

Strongly Disagree
Disagree
Neither Agree nor Disagree
I Agree

I Strongly Agree
NA Does Not Apply to Me

\~

Mean: 3.8129
Standard Deviation: 0.7762
12. I have a good understanding of the benefits for which I am eligible.

I Strongly Disagree ||
Disagree
Neither Agree nor Disagree

i Agree
I Strongly Agree

NA Does Not Apply to Me

Mean: 4.0288
Standard Deviation: 0.7217

5 |P a ge

Supervision Items
Response Response
Total
Percent

13, My immediate supervisor treats employees fairly.


Strongly Disagree

1%

Disagree

6%

Neither Agree nor Disagree

11%

15

Agree

45%

62

Strongly Agree

37%

52

0%

NA Does Not Apply to Me ||


Total Responses

139

Mean: 4.1079
Standard Deviation: 0.9144
Response j Response
Percent I Total

14,1 am comfortable making complaints or criticisms to my immediate supervisor.


Strongly Disagree U

3%

Disagree

12%

16

Neither Agree nor Disagree

12%

16

I Agree

46%

64

'Strongly Agree

28%

38

0% [

NA Does Not Apply to Me


Total Responses

138

Mean: 3.8406
Standard Deviation: 1.0481
15. My immediate supervisor sets clear expectations for my performance.

Response
Total

Strongly Disagree
Disagree
Neither Agree nor Disagree
! Agree
I Strongly Agree
NA Does Not Apply to Me

Mean; 3.7591
Standard Deviation: 0,9965

6 I P age

Training and Development Items


Response Response
Total
Percent

16. I receive the training I need to do my job well.


Strongly Disagree
Disagree

3%

13%

18

Neither Agree nor Disagree

21%

29

Agree

47%

65

Strongly Agree

16%

22

0%

NA Does Not Apply to Me


Total Responses

138

Mean: 3.6014
Standard Deviation: 1.0003

7|Page

Working Conditions Items


Response Response
Total
Percent

17, The flow of work in my department or division is properly planned or organized.

^4%

I Strongly Disagree

15%

Disagree

21
34

Neither Agree nor Disagree


Agree
I Strongly Agree
NA Does Not Apply to Me
Total Responses

138

Mean: 3.4493
Standard Deviation: 0.9969
18. I have the equipment I need to do my job well.

Strongly Disagree ||
Disagree
Neither Agree nor Disagree

I Agree
I Strongly Agree
NA Does Not Apply to Me

I Mean: 3.9137
I Standard Deviation: 0.8029
19. I receive the technical support I need (regarding computers and equipment) to do my job well.
'Strongly Disagree
Disagree
Neither Agree nor Disagree
I Agree
Strongly Agree
NA Does Not Apply to Me
Total Responses

Response Response
Total
Percent

2%

14%

19

9%

13

54%

74

20%

28

1%

138

Mean: 3.7664
Standard Deviation: 1.0019

8|Pagc

Work/Life Balance Items


Response Response
Total
Percent

20, I am satisfied with my current work schedule.


Strongly Disagree

1%

Disagree

4%
9%

12

Agree

38%

53

Strongly Agree

48%

67

0%

Neither Agree nor Disagree

NA Does Not Apply to Me


Total Responses

139

Mean: 4.2806
Standard Deviation: 0.8767

9|Page

Communication Items
Response Response
Total
Percent

21.1 trust the information I receive from this organization.

4%

Disagree

11%

15

Neither Agree nor Disagree

25%

34

Agree

I Strongly Disagree

51%

71

I Strongly Agree

9%

13

[NA Does Not Apply to Me [T

0%

Total Responses

F 138

Mean: 3.5217
Standard Deviation; 0.9376
22, The organization as a whole keeps me informed about the things I need to know about working
here,

Strongly Disagree
Disagree
Neither Agree nor Disagree
I Agree
1 Strongly Agree
NA Does Not Apply to Me

Mean: 3.4745
Standard Deviation: 0.9242
23. This organization encourages open communication.

Response Response
Total
Percent

Neither Agree nor Disagree

NA Does Not Apply to Me

Mean: 3.4526
Standard Deviation; 0.9312

10|Page

Satisfaction Items
Response Response
Total
Percent

24. The recognition for the work I do,


Very Dissatisfied
Dissatisfied

4%

10%

14

28%

38

[Satisfied

47%

G5

I Very Satisfied

12%

16

0%

Not Satisfied /Dissatisfied

NA Does Not Apply to Me


Total Responses

138

Mean: 3.529
Standard Deviation: 0.9528
25. Having the opportunities to use all my skills and abilities in my job.

I Very Dissatisfied

Response|Response
Percent I Total

1%

Dissatisfied

11%

15

Not Satisfied /Dissatisfied

15%

21

I Satisfied

58%

80

I Very Satisfied

15%

NA Does Not Apply to Me

0%

r;2i_

T~^

Total Responses | 138


Mean: 3.7609
Standard Deviation: 0.8675
26. The opportunity to do things that make a difference.

Response Response

Very Dissatisfied
Dissatisfied
Not Satisfied /Dissatisfied

[Satisfied
Very Satisfied
NA Does Not Apply to Me

Mean: 3.9275
Standard Deviation: 0.9563

11 |Page

27. My overall job.

I Very Dissatisfied
Dissatisfied

Not Satisfied /Dissatisfied


I Satisfied
[Very Satisfied
NA Does Not Apply to Me

r~ ~

Total Responses

Mean: 3.9854
Standard Deviation: 0.6965

12 I Page

City of Steamboat Springs

May 2016
Position/Job Status Report
Dimension Results by Position/Job Status: Manager/Supervisor

Dimension Comparison: Manager/Supep/isorv. All Other Positions/Job Status"

Manaser/SLEper/isor

All Otter PositioriB/Jdb Status'

Working Conditions

Work/Life Balance

Training and Development

Supervision

Satisfaction

Leadership

Compensation

Communication

Climate

Benefits

1 [P a ge

Item Frequency by Position/Job Status


This report lists each survey item within its respective dimension. Response frequency, mean and standard deviation are
reported for each item. Manager/Supervisor is compared to All Other Positions/Job Statuses.

Leadership Items
1. Management Team encourages new ideas or suggestions from employees.

Response
Total

4%

12%

11

26%

11

31%

29

40%

17

40%

37

12%

13%

12

0%

Response
Total

Strongly
Disagree

2%

Disagree

17%

Neither Agree
nor Disagree

Strongly
Agree
NA Does Not

All Other Positions/Job

Response
Percent

Response
Percent

Manager/Supervjsor

Status'

2%

Apply to Me
Total Responses

42

Total Responses

93

Mean: 3.4516
Standard Deviation: 1.0056

Mean; 3.439
Standard Deviation: 1.0012

2. Management Team keeps me informed about important issues that affect me.
Manager/Supervisor

Response Response All Other Positions/Job


Status'
Total
Percent

Strongly
Disagree

7%

Disagree

Response Response
Total
Percent

5%

12%

12%

11

Neither Agree
nor Disagree

14%

26%

24

Agree

52%

48%

45

Strongly
Agree

14%

10%

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.5476
Standard Deviation: 1.1088

42

22

Total Responses

94

Mean: 3.4468
Standard Deviation: 1.0013

21 Pa ge

3, The interests of employees are considered when changes are made in the organization (e.g., new policies and procedures).
Response
Percent

Response
Total

Strongly
Disagree

2%

Disagree

29%

Neither Agree
nor Disagree

Ail Other Positions/Job


Status'

Response
Percent

Response
Total

4%

12

22%

20

17%

24%

22

Agree

43%

18

44%

41

Strongly
Agree

10%

6%

0%

0%

Manager/Supervisor

NA Does Not

Apply to Me
Total Responses

42

Total Responses

Mean; 3.2857
Standard Deviation: 1.0658

93

Mean: 3.2688
Standard Deviation: 1.0123

4. City Council provides the strategic direction that keeps this organization strong.
Manager/Supervisor

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

13%

12

47%

44

Strongly
Disagree

16%

Disagree

53%

Neither Agree
nor Disagree

21%

34%

32

Agree

9%

6%

Strongly
Agree

0%

0%

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 2.2326
Standard Deviation: 0.8406

43

23

Total Responses

94

Mean; 2.3404
Standard Deviation: 0.7836

3 IP a ge

Climate Items
5. The working environment here encourages open, candid communication.

Manager/Supervisor
Strongly
Disagree

Response Response All Other Positions/Job


Status'
Total
Percent

5%

Response
Percent

Response
Total

4%

15%

14

Disagree

17%

Neither Agree
nor Disagree

20%

18%

17

Agree

44%

IS

52%

49

Strongly
Agree

15%

11%

10

0%

0%

NA Does Not

Apply to Me
Total Responses

41

Total Responses

Mean: 3.4634
Standard Deviation: 1.0977

94

Mean: 3.5

Standard Deviation: 1.0134

6. The working environment here encourages doing your job well,


Manager/Supervisor

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

0%

1%

Disagree

12%

6%

Neither Agree
nor Disagree

26%

11

19%

18

Agree

48%

20

52%

48

14%

22%

20

0%

0%

Strongly
Agree
NA Does Not

Apply to Me
Total Responses
Mean: 3.6429
Standard Deviation: 0.8785

42

Total Responses

93

Mean: 3.8602
Standard Deviation: 0.8672

41 P a gc

Compensation Items
7. I have a good understanding of how my pay is determined,
Manager/Supervisor

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

5%

10%

Disagree

21%

19%

18

Neither Agree
nor Disagree

7%

21%

20

Agree

53%

23

40%

38

Strongly
Agree

14%

10%

NA Does Not

0%

0%

Apply to Me
Total Responses

43

Total Responses

Mean: 3.5116
Standard Deviation: 1.1206

94

Mean: 3.2128
Standard Deviation: 1.1535

8. I am paid fairly compared to others doing similar work in this organization.


Manager/Supervisor

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

10%

7%

Disagree

17%

17%

16

Neither Agree
nor Disagree

17%

29%

27

Agree

45%

19

39%

37

Strongly
Agree

10%

5%

2%

2%

NA Does Not

Apply to Me
Total Responses

42

Total Responses

94

Mean: 3.1848
Standard Deviation: 1.037

Mean: 3.2927
Standard Deviation: 1.1671

9. I am paid fairly compared to others doing similar work in other organizations.


Manager/Supervisor

Response
Percent

Response All Other Positions/job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

17%

14%

13

Disagree

19%

29%

27

Neither Agree
nor Disagree

24%

10

28%

26

Agree

38%

16

26%

24

Strongly
Agree

2%

4%

NA Does Not

0%

0%

Apply to Me
Total Responses
Mean; 2.9048
Standard Deviation: 1.1647

42

Total Responses

94

Mean: 2.7766
Standard Deviation: 1.1087

5fPage

Benefits Items
10, Organization benefits are administered fairly.
Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job

Response
Percent

Status'

Response
Total

Strongly
Disagree

0%

1%

Disagree

10%

5%

Neither Agree
nor Disagree

33%

14

15%

14

Agree

48%

20

59%

55

Strongly
Agree

10%

19%

18

0%

0%

NA Does Not

Apply to Me
Total Responses

42

93

Total Responses

Mean: 3.573L4
Standard Deviation: 0.8007

Mean: 3.9032
Standard Deviation: 0.8084

11, Organization benefits are adequate to meet my needs.


Manager/Supervisor

Response
Percent

Response All Other Position s/Job


Status'
Total

Response
Percent

Strongly
Disagree

2%

0%

Disagree

5%

7%

Response
Total

Neither Agree
nor Disagree

21%

16%

15

Agree

65%

28

60%

56

Strongly
Agree

7%

17%

16

NA Does Not

0%

0%

Apply to Me
Total Responses

43

Total Responses

Mean: 3.6977
Standard Deviation: 0.7726

94

Mean: 3.8617
Standard Deviation: 0.7843

12. I have a good understanding of the benefits for which I am eligible,


Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job


Status'

Response
Percent

Response
Total

Strongly
Disagree

0%

1%

Disagree

5%

3%

Neither Agree
nor Disagree

9%

10%

Agree

63%

27

65%

61

Strongly
Agree

23%

10

21%

20

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 4.0465
Standard Deviation; 0.7222

43

Total Responses

94

Mean; 4.0213
Standard Deviation: 0.7329

6 I Pa ge

Supervision Items
13. My immediate supervisor treats employees fairly.
Manager/Supervisor

Response
Percent

Response All Other Positions/Job


Status'
Total

Response Response
Total
Percent

Strongly
Disagree

2%

1%

Disagree

7%

5%

Neither Agree
nor Disagree

7%

13%

12

Agree

42%

18

46%

43

Strongly
Agree

42%

18

35%

33

0%

NA Does Not

0%

Apply to Me
Total Responses

43

94

Total Responses

Mean: 4.1395
Standard Deviation: 0,99

Mean: 4.0851
Standard Deviation: 0.8879

14. I am comfortable making complaints or criticisms to my immediate supervisor.


Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job


Status'

Response
Percent

Response
Total

Strongly
Disagree

2%

3%

Disagree

10%

13%

12

Neither Agree
nor Disagree

12%

12%

11

Agree

43%

18

48%

45

Strongly
Agree

33%

14

24%

23

0%

NA Does Not

0%

Apply to Me
Total Responses

42

Total Responses

94

Mean: 3.7766
Standard Deviation: 1.0591

Mean: 3.9524
Standard Deviation: 1.0348
15. My immediate supervisor sets clear expectations for my performance,
Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job


Status'

Response
Percent

Response
Total

Strongly
Disagree

2%

Disagree

10%

11%

10

Neither Agree
nor Disagree

24%

10

18%

17

Agree

37%

15

48%

45

Strongly
Agree

27%

11

21%

20

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.7561
Standard Deviation: 1.0436

41

2%

Total Responses

94

Mean; 3.7553
Standard Deviation: 0,9803

7 IP a ge

Training and Development Items


16. I receive the training I need to do my job well.
Manager/Supervisor

Strongly

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

2%

5%

Disagree

17%

12%

11

Neither Agree
nor Disagree

19%

22%

21

Agree

43%

18

50%

47

Strongly
Agree

17%

14%

13

0%

0%

Disagree

NA Does Not

Apply to Me

I
Total Responses

Mean: 3.5
Standard Deviation: 1.1098

42

I
Total Responses

94

Mean: 3.617
Standard Deviation: 0.940:

Page

Working Conditions Items


17. The flow of work in my department or division is properly planned or organized.
Manager/Supervisor

Response
Percent

Response

Total

All Other Positions/Job

Response Response
Percent
Total

Status'

Strongly
Disagree

5%

3%

Disagree

21%

13%

12

Neither Agree
nor Disagree

17%

29%

27

Agree

45%

46%

43

Strongly
Agree

12%

10%

0%

0%

NA Does Not

Apply to Me
Total Responses

19

42

94

Total Responses

Mean: 3.381
Standard Deviation: 1.1033

Mean; 3.4574
Standard Deviation: 0.9466

18. I have the equipment I need to do my job well,


Manager/Supervisor

Response
Percent

Response
Total

All Other PosJtions/Job


Status'

Response
Percent

Strongly
Disagree

5%

0%

Disagree

9%

4%

Response
Total

Neither Agree
nor Disagree

12%

11%

10

Agree

56%

24

68%

64

Strongly
Agree

19%

17%

16

0%

0%

NA Does Not

Apply to Me
Total Responses

43

Total Responses

94

Mean: 3.9787
Standard Deviation: 0.6717

Mean: 3.7442
Standard Deviation; 1.0257

19.1 receive the technical support I need (regarding computers and equipment) to do my job well.
Manager/Supervisor

Response Response
Total
Percent

All Other Positions/Job


Status'

Response
Percent

Response
Total

Strongly
Disagree

2%

2%

Disagree

19%

12%

11

Neither Agree
nor Disagree

5%

12%

11

Agree

55%

23

53%

50

Strongly
Agree

19%

20%

19

NA Does Not

0%

Apply to Me
Total Responses
Mean: 3.6905
Standard Deviation: 1.0704

42

1%
Total Responses

94

Mean: 3.7849
Standard Deviation: 0.97G3

9|Page

Work/Life Balance Items


20.1 am satisfied with my current work schedule.
Manager/Supervisor

Disagree

Neither Agree
nor Disagree

Response Response All Other Positions/Job


Status'
Total
Percent

Response Response
Total
Percent

0%

2%

7%

2%

9%

9%

Agree

47%

20

35%

33

Strongly
Agree

37%

16

52%

49

0%

0%

Strongly
Disagree

NA Does Not

Apply to Me

I
Total Responses

Mean: 4.1395
Standard Deviation: 0,8614

43

I
Total Responses

94

Mean: 4.3298
Standard Deviation: 0.884(

lOIPage

Communication Items
21. I trust the information I receive from this organization.
Response
Percent

Response
Total

10%

1%

Disagree

10%

12%

11

Neither Agree
nor Disagree

17%

28%

26

Agree

57%

49%

46

7%

11%

10

0%

0%

Strongly
Disagree

Strongly
Agree
NA Does Not

Apply to Me

Response
Total

All Other Positions/Job


Status'

Response
Percent

Manager/Supervisor

24

42

Total Responses

94

Total Responses

Mean: 3.4286
Standard Deviation: 1.0852

Mean: 3.5638
Standard Deviation: 0.8745

22. The organization as a whole keeps me informed about the things I need to know about working here.
Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job


Status'

Response
Percent

Response
Total

Strongly
Disagree

0%

1%

Disagree

19%

18%

17

Neither Agree
nor Disagree

24%

10

24%

22

Agree

50%

21

46%

43

Strongly
Agree

7%

11%

10

NA Does Not

0%

0%

Apply to Me

42

Total Responses

Total Responses

Mean: 3.4524
Standard Deviation: 0.889

93

Mean: 3.4731
Standard Deviation: 0.9509

23. This organization encourages open communication.

Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job


Status'

Response
Percent

Response
Total

Strongly
Disagree

5%

2%

Disagree

17%

12%

11

Neither Agree
nor Disagree

26%

11

29%

27

Agree

43%

18

48%

45

Strongly
Agree

10%

9%

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.3571
Standard Deviation: 1.0317

42

Total Responses

93

Mean: 3.4946
Standard Deviation; 0.8923

11 IPage

Satisfaction Items
24, The recognition for the work I do,
Manager/Supervisor

Response
Percent

Very Dissatisfied
Dissatisfied
Not Satisfied

Response All Other Positions/Job


Status'
Total

Response
Percent

5%

3%

17%

7%

Response
Total

19%

31%

29

Satisfied

50%

21

46%

43

Very Satisfied

10%

13%

12

0%

/Dissatisfied

NA Does Not

0%

Apply to Me

42

Total Responses

94

Total Responses

Mean; 3.4286
Standard Deviation: 1.0393

Mean: 3.5745
Standard Deviation: 0.9215

25. Having the opportunities to use all my skills and abilities in my job.
Manager/Supervisor

Very Dissatisfied j|
Dissatisfied
Not Satisfied

/Dissatisfied

Response All Other Positians/Job


Status'
Total

Response
Percent

Response
Total

0%

1%

12%

11%

10

19%

14%

13

60%

56

Response
Percent

Satisfied

52%

Very Satisfied

17%

15%

14

0%

0%

NA Does Not

Apply to Me

22

42

Total Responses

94

Total Responses

Mean; 3.7381
Standard Deviation: 0.8851

Mean: 3.766
Standard Deviation: 0.8728

26. The opportunity to do things that make a difference,


Manager/Supervisor

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

2%

2%

Dissatisfied

10%

4%

Not Satisfied
/Dissatisfied

17%

20%

19

Satisfied

31%

13

48%

45

Very Satisfied

40%

17

26%

24

0%

0%

Very Dissatisfied

NA Does Not

Apply to Me
Total Responses
Mean; 3.9762
Standard Deviation: 1.093

42

Total Responses

94

Mean: 3.9043
Standard Deviation: 0.9048

12 I Page

27, My overall job.


Manager/Supervisor

Response
Percent

Response
Total

All Other Positions/Job


Status'

Response
Percent

Very
Dissatisfied

0%

0%

Dissatisfied

2%

3%

Response
Total

Not Satisfied
/Dissatisfied

26%

11

12%

11

Satisfied

43%

18

68%

G3

Very Satisfied

29%

12

17%

16

0%

0%

NA Does Not

Apply to Me
Total Responses
[Mean\ 3.9762"
[Standard Deviation: 0.8111

42

Total Responses

93

Mean: 3,9892
Standard Deviation: 0.651

13 [Page

City of Steamboat Springs

May 2016
Position/Job Status Report
Dimension Results by Position/Job Status: Director

Dimension Comparison: Directory. All Other Positions/Job Status'

Director

All Other Pcsitions/Job Status

Working Conditions

Work/Life Balance

Training and Development

Supervision

Satisfaction

Leadership

Compensation

Communication

Climate

Benefits

1 I P a ge

Item Frequency by Position/Job Status


This report lists each survey item within its respective dimension. Response frequency, mean and standard deviation are
reported for each item. Director is compared to All Other Positions/Job Statuses.

Leadership Items
1, Management Team encourages new ideas or suggestions from employees,
Director

Response
Percent

Response
Total

All Other Positions/Job Status'

Response
Percent

Response
Total

Strongly
Disagree

0%

4%

Disagree

0%

14%

18

Neither Agree
nor Disagree

0%

31%

40

Agree

43%

40%

51

Strongly Agree

57%

10%

13

0%

1%

NA Does Not

Apply to Me
Total Responses

Total Responses

Mean: 4.5714
Standard Deviation: 0.5345

128

Mean: 3.3858
Standard Deviation: 0.9844

2. Management Team keeps me informed about important issues that affect me.
Director

Response
Percent

Response
All Other Positions/Job Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

6%

Disagree

0%

12%

16

Neither Agree
nor Disagree

0%

23%

30

Agree

71%

48%

62

Strongly Agree

29%

10%

13

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 4.2857
Standard Deviation; 0.488

Total Responses

129

Mean: 3.4341
Standard Deviation: 1.0372

2 IP a ge

3, The interests of employees are considered when changes are made in the organization (e.g., new policies and procedures).
Director

Response
Percent

Response
Total

All Other Positions/Job Status'

Response
Percent

Response
Total

Strongly
Disagree

0%

4%

Disagree

0%

25%

32

Neither Agree
nor Disagree

0%

23%

29

Agree

43%

44%

56

Strongly Agree

57%

5%

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses

Mean: 4.5714
Standard Deviation; 0.5345

128

Mean: 3.2031
Standard Deviation; 0.9989

4. City Council provides the strategic direction that keeps this organization strong.
Director

Response
Percent

Response
All Other Positions/Job Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

15%

19

Disagree

71%

48%

62

0%

32%

41

29%

6%

Neither Agree
nor Disagree
Agree
Strongly Agree
NA Does Not

Apply to Me
Total Responses
Mean: 2.5714
Standard Deviation: 0.9759

0%

0%\

0%

0%

Total Responses

130

Mean: 2.2923
Standard Deviation: 0.7919

3 I Pa a e

Climate Items
5. The working environment here encourages open, candid communication.
Director

Response
Percent

Response
All Other Positions/Job Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

5%

Disagree

0%

16%

21

Neither Agree
nor Disagree

14%

19%

24

Agree

43%

50%

64

Strongly Agree

43%

10%

13

0%

0%

NA Does Not

Apply to Me

Total Responses

Total Responses

128

Mean; 3.4453
Standard Deviation: 1.0334

Mean; 4.2857
Standard Deviation; 0.7559
6. The working environment here encourages doing your job well.
Director

Response Response
All Other Posjtions/Job Status'
Total
Percent

Strongly
Disagree

0%

Disagree

0%

Neither Agree
nor Disagree

0%

Agree

57%

Strongly Agree

43%

NA Does Not

0%

Apply to Me
Total Responses
Mean: 4.4286
Standard Deviation: 0.5345

Total Responses
Mean; 3.7578
Standard Deviation; 0.8762

4 I Pa ge

Compensation Items
7. I have a good understanding of how my pay is determined.
Director

Response
Percent

Response
All Other Positions/Job Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

8%

11

Disagree

0%

21%

27

Neither Agree
nor Disagree

0%

18%

23

Agree

43%

45%

58

Strongly Agree

57%

8%

11

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses

Mean; 4.5714
Standard Deviation: 0.5345

130

Mean; 3.2385
Standard Deviation: 1.133

8. I am paid fairly compared to others doing similar work in this organization.


Director

Response Response
All Other Positions/Job Status'
Total
Percent

Response Response
Total
Percent

Strongly
Disagree

14%

8%

10

Disagree

0%

18%

23

Neither Agree
nor Disagree

14%

2G%

33

Agree

43%

41%

53

Strongly Agree

29%

5%

0%

2%

NA Does Not

Apply to Me
Total Responses

Total Responses

Mean: 3.7143
Standard Deviation: 1.3801

129

Mean: 3.1905
Standard Deviation; 1.0561

9. I am paid fairly compared to others doing similar work in other organizations.


Director

Strongly
Disagree

Response
Percent

Response
Total

0%

All Other Positions/Job Status'

Response
Percent

Response

16%

20

Total

Disagree

14%

26%

34

Neither Agree
nor Disagree

29%

26%

34

Agree

29%

29%

38

Strongly Agree

29%

2%

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.7143
Standard Deviation: 1.1127

Total Responses

129

Mean: 2.7674
Standard Deviation: 1.1076

5 I Pa ge

Benefits Items
10, Organization benefits are administered fairly.
Director

Response
Percent

Response
All Other Positions/Job Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

1%

Disagree

14%

6%

Neither Agree
nor Disagree

0%

22%

28

Agree

14%

58%

74

Strongly Agree

71%

13%

17

0%

0%

NA Does Not

Apply to Me
Total Responses

Mean: 4.4286
Standard Deviation; 1.1339

Total Responses

128

Mean: 3.7656
Standard Deviation: 0.7885

11. Organization benefits are adequate to meet my needs.


Director

Response Response
All Other Posifcions/Job Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

0%

1%

Disagree

14%

6%

Neither Agree
nor Disagree

0%

18%

24

Agree

29%

63%

82

Strongly Agree

57%

12%

15

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses

130

Mean: 3,7846
Standard Deviation: 0.7572

Mean: 4.2857
Standard Deviation; 1.1127
12.1 have a good understanding of the benefits for which I am eligible,
Director

Response Response
All Other Positions/Job Status'
Total
Percent

Response Response
Percent
Total

Strongly
Disagree

0%

1%

Disagree

0%

4%

Neither Agree
nor Disagree

0%

10%

13

Agree

29%

66%

86

Strongly Agree

71%

19%

25

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean; 4.7143
Standard Deviation: 0.488

Total Responses

130

Mean: 3.9923
Standard Deviation; 0.7206

6 I Pa ge

Supervision Items
13. My immediate supervisor treats employees fairly.
Director

Response Response
All Other Positions/Job Status'
Total
Percent

Response Response
Total
Percent

Strongly
Disagree

0%

2%

Disagree

0%

6%

Neither Agree
nor Disagree

0%

12%

15

Agree

29%

45%

59

Strongly Agree

71%

35%

46

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses | 130

Mean: 4.7143
Standard Deviation: 0.488

Mean: 4.0692
Standard Deviation: 0.925

14. I am comfortable making complaints or criticisms to my immediate supervisor.


Director

Strongly

Response Response
All Other Positions/Job Status'
Total
Percent

Response Response
Total
Percent

0%

3%

Disagree

0%

12%

16

Neither Agree
nor Disagree

0%

12%

16

Agree

14%

48%

62

Strongly Agree

86%

24%

31

0%

0%

Disagree

NA Does Not

Apply to Me

Total Responses

Total Responses

129

Mean; 3.7752
Standard Deviation: 1.0476

Mean; 4.8571
Standard Deviation: 0.378

15. My immediate supervisor sets clear expectations for my performance.


Response
Percent

Response
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

2%

Disagree

0%

11%

14

Neither Agree
nor Disagree

0%

21%

27

Agree

29%

45%

58

Strongly Agree

71%

20%

26

0%

0%

Director

NA Does Not

Apply to Me
Total Responses
Mean: 4.7143
Standard Deviation: 0.488

All Other Positions/Job Status'

Total Responses

128

Mean: 3.7031
Standard Deviation: 0.991

71 P a .n e

Training and Development Items


16. I receive the training I need to do my job well.
Director

Response
Percent

Response
All Other Posifcions/Job Status1
Total

Response
Percent

Response

Total

Strongly
Disagree

0%

3%

Disagree

14%

13%

17

0%

22%

29

Agree

43%

48%

62

Strongly Agree

43%

13%

17

0%

0%

Neither Agree
nor Disagree

NA Does Not

Apply to Me
Total Responses
Mean: 4.1429
Standard Deviation: 1.069

Total Responses

129

Mean: 3.5504
Standard Deviation: 0.9839

8 IP a ge

Working Conditions Items


17. The flow of work in my department or division is properly planned or organized,
Director

Response Response
All Other Positions/Job Status'
Total
Percent

Response Response
Total
Percent

Strongly
Disagree

0%

4%

Disagree

0%

16%

21

Neither Agree
nor Disagree

14%

26%

33

Agree

57%

45%

58

Strongly Agree

29%

9%

12

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses

Mean: 4.1429
Standard Deviation: 0.6901

129

Mean: 3.3953
Standard Deviation: 0.9954

18. I have the equipment I need to do my job well.


Director

Response Response
All Other Posifcions/Job Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

0%

2%

Disagree

0%

6%

Neither Agree
nor Disagree

14%

11%

14

Agree

43%

65%

85

Strongly Agree

43%

16%

21

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses

130

Mean: 3.8846
Standard Deviation: 0.8034

Mean; 4.2857
Standard Deviation; 0.7559

19.1 receive the technical support I need (regarding computers and equipment) to do my job well.
Director

Response Response
All Other Positions/Job Status'
Total
Percent

Strongly
Disagree

0%

Disagree
Neither Agree
nor Disagree

2%

0%

15%

19

14%

9%

12

52%

67

0%

21%

27

0%

1%

86

Agree
Strongly Agree
NA Does Not

Apply to Me
Total Responses
Mean: 3.8571
Standard Deviation; 0.378

Response Response
Total
Percent

%'~~~f

Total Responses

129

Mean: 3.75
Standard Deviation; 1.0272

9 I Pa ge

Work/Life Balance Items


20. I am satisfied with my current work schedule.
Director

Response Response
All Other Positions/Job Status'
Percent
Total

Response
Percent

Response
Total

Strongly
Disagree

0%

2%

Disagree

0%

4%

Neither Agree
nor Disagree

29%

8%

10

Agree

29%

39%

51

Strongly Agree

43%

48%

62

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 4.1429
Standard Deviation; 0.8997

Total Responses

130

Mean; 4.2769
Standard Deviation: 0.8806

10 I Page

Communication Items
21. I trust the information I receive from this organization.
Director

Response Response
All Other Positions/Job Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

0%

4%

Disagree

0%

12%

15

Neither Agree
nor Disagree

0%

26%

33

Agree

43%

52%

67

Strongly Agree

57%

7%

0%

0%

NA Does Not

Apply to Me
Total Responses

129

Total Responses

Mean: 4.5714
Standard Deviation: 0.5345

Mean: 3.4651
Standard Deviation: 0.9274

22. The organization as a whole keeps me informed about the things I need to know about working here,
Director

Response
Percent

Response

Total

All Other Positions/Job Status'

Response
Percent

Response
Total

Strongly
Disagree

0%

1%

Disagree

0%

20%

25

Neither Agree
nor Disagree

0%

25%

32

Agree

43%

48%

61

Strongly Agree

57%

7%

0%

0%

NA Does Not

Apply to Me

Total Responses

Total Responses

128

Mean: 3.4063
Standard Deviation: 0.9087

Mean: 4.5714
Standard Deviation: 0.5345
23. This organization encourages open communication.

Response
Percent

Response
Total

0%

3%

a%

14%

18

Neither Agree
nor Disagree

14%

29%

37

Agree

43%

47%

60

Strongly Agree

43%

7%

0%

0%

Director

Strongly
Disagree
Disagree

NA Does Not

Apply to Me
Total Responses
Mean: 4.2857
Standard Deviation: 0,7559

Response
Percent

Response
Total

All Other Positions/Job Status'

Total Responses

128

Mean: 3.4063
Standard Deviation: 0.9259

11 [Page

Satisfaction Items
24. The recognition for the work I do.
Director

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Very Dissatisfied

0%

4%

Dissatisfied

0%

11%

14

Not Satisfied
/Dissatisfied

14%

28%

36

Satisfied

71%

46%

59

Very Satisfied

14%

12%

15

0%

0%

NA Does Not

Apply to Me
Total Responses

Total Responses

129

Mean; 3.5039
Standard Deviation: 0.9692

Mean: 4
Standard Deviation: 0.5774
25. Having the opportunities to use all my skills and abilities in my job.
Director

Response Response All Other Positions/Job


Status'
Total
Percent

Response Response
Total
Percent

Very Dissatisfied

0%

1%

Dissatisfied

0%

12%

15

0%

16%

21

Satisfied

57%

57%

74

Very Satisfied

43%

14%

18

0%

0%

Not Satisfied

/Dissatisfied

NA Does Not

Apply to Me
Total Responses

Total Responses

129

Mean: 3.7209
Standard Deviation: 0.8748

Mean: 4.4286
Standard Deviation; 0,5345
26. The opportunity to do things that make a difference.
Director

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

Very Dissatisfied

0%

2%

Dissatisfied

0%

6%

Not Satisfied
/Dissatisfied

14%

19%

25

Satisfied

43%

43%

55

Very Satisfied

43%

29%

38

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 4.2857
Standard Deviation; 0.7559

Total Responses

129

Mean: 3.907
Standard Deviation: 0.9718

12 I Page

27. My overall job.


Director
Very Dissatisfied
Dissatisfied

Not Satisfied

/Dissatisfied
Satisfied
Very Satisfied
NA Does Not

Apply to Me

I
Total Responses

Mean: 4.1429
Standard Deviation: 0.6901

Response
Percent

Response
Total

0%

0%

14%

All Other Positions/Job

Response
Percent

Response
Total

0%

3%

16%

21

57%

G0%

77

29%

20%

26

0%

0%

Status'

I
I

I
Total Responses

128

Mean: 3.9766
Standard Deviation: 0.7039

13 [Page

City of Steamboat Springs

May 2016
Position/Job Status Report
Dimension Results by Position/Job Status: Staff / Non-Management

Dimeirsion Comparisore: Staffi'Non-Management v. All Other Positions^ob Status'

Staff.i'Non-M 3 Fiagenwnt

All Other Positions/Job States'

Working Conditions

Work/Life Balance

Training and Development

Supen/isiDn

Satisfaction

Leadership

Compensation

CommunicatiDn

Climate

Benefits

1 |Page

Item Frequency by Position/Job Status


This report lists each survey item within its respective dimension, Response frequency/ mean and standard deviation are
reported for each item. Staff / Non-Management is compared to All Other Positions/Job Statuses.

Leadership Items
1. Management Team encourages new ideas or suggestions from employees.
Response
Percent

Response
Total

2%

13%

11

14%

Neither Agree
nor Disagree

34%

29

22%

11

Agree

40%

34

41%

20

Strongly
Agree

9%

18%

NA Does Not

0%

Response
Percent

Response
Total

5%

Disagree

Staff / Non-Managemenfc
Strongly
Disagree

Apply to Me
Total Responses

All Other Positions/Job


Status'

2%

86

Total Responses

Mean: 3.3605
Standard Deviation: 0.9811

49

Mean: 3.6042
Standard Deviation: 1.026

2. Management Team keeps me informed about important issues that affect me.
Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Percent
Total

Response Response
Total
Percent

Strongly
Disagree

6%

Disagree

13%

11

10%

Neither Agree
nor Disagree

28%

24

12%

Agree

46%

40

55%

27

Strongly Agree

8%

16%

NA Does Not

0%

Apply to Me
Total Responses
Mean: 3.3793
Standard Deviation: 1.0028

87

6%

0%
Total Responses

49

Mean: 3.6531
Standard Deviation: 1.0714

2 IPa ge

3. The interests of employees are considered when changes are made in the organization (e.g., new policies and procedures).
Staff/ Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response

Response

Percent

Total

Strongly
Disagree

5%

2%

Disagree

23%

20

24%

Neither Agree

26%

22

14%

44%

38

43%

21

2%

16%

0%

0%

nor Disagree

Agree
Strongly Agree
NA Does Not

Apply to Me
Total Responses

86

Total Responses

Mean: 3.1628
Standard Deviation: 0.9684

12

49

Mean: 3.4694
Standard Deviation: 1.1012

4. City Council provides the strategic direction that keeps this organization strong.
Staff / Non-Management

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

14%

12

14%

Disagree

45%

39

56%

28

Neither Agree
nor Disagree

37%

32

18%

Agree

5%

12%

Strongly Agree

0%

0%

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 2.3218
Standard Deviation: 0.77

87

Total Responses

50

[Mean: 2.28
g Standard Deviation: 0.8SS1

3 IP y He

Climate Items
5. The working environment here encourages open, candid communication.

Response

Neither Agree
nor Disagree

NA Does Not

Apply to Me

Mean: 3.4368
Standard Deviation: 1.0081

Mean; 3.5833
Standard Deviation: 1.0883

6. The working environment here encourages doing your job well,


Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Percent
Total

Strongly
Disagree

1%

Disagree

7%

Response
Percent

Response
Total

0%

10%

Neither Agree
nor Disagree

21%

18

22%

11

Agree

51%

44

49%

24

Strongly Agree

20%

17

18%

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.814
Standard Deviation: 0.8746

86

Total Responses

49

Mean: 3.7551
Standard Deviation: 0.8787

4 I P a ge

Compensation Items
7. I have a good understanding of how my pay is determined,
Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Percent
Total

Response

Response

Percent

Total

Strongly
Disagree

10%

Disagree

21%

18

18%

Neither Agree
nor Disagree

23%

20

6%

Agree

40%

35

52%

26

6%

20%

10

0%

0%

Strongly Agree
NA Does Not

Apply to Me
Total Responses

87

4%

Total Responses

Mean: 3.1034
Standard Deviation: 1.121

50

Mean: 3,66
Standard Deviation: 1.1178

8, I am paid fairly compared to others doing similar work in this organization.


Staff / Non-Management

Strongly

Response Response All Other Positions/Job


Status'
Percent
Total

7%

Disagree

Response Response
Total
Percent

10%

Disagree

18%

16

14%

Neither Agree
nor Disagree

30%

26

16%

Agree

39%

34

45%

22
6

Strongly Agree

3%

12%

NA Does Not

2%

2%

Apply to Me
Total Responses

87

Total Responses

Mean: 3.1412
Standard Deviation: 1.0018

49

Mean: 3.3542
Standard Deviation; 1.1938

9. I am paid fairly compared to others doing similar work in other organizations.


Response
Percent

Response
Total

15%

Disagree

All Other Positions/Job


Status'

Response
Percent

Response
Total

13

14%

30%

26

18%

Neither Agree
nor Disagree

28%

24

24%

12

Agree

25%

22

37%

18
3

Staff/ Non-Management

Strongly
Disagree

Strongly
Agree

2%

6%

NA Does Not

0%

0%

Apply to Me
Total Responses
Mean: 2.7011
Standard Deviation: 1.079G

87

Total Responses

49

Mean: 3.0204
Standard Deviation: 1.1813

5 I Pa g e

Benefits Items
10. Organization benefits are administered fairly,
Staff/ Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

1%

0%

Disagree

5%

10%

Neither Agree
nor Disagree

16%

14

29%

14

Agree

63%

54

43%

21

Strongly Agree

15%

13

18%

0%

0%

NA Does Not

Apply to Me
Total Responses

86

Total Responses

Mean; 3.8605
Standard Deviation: 0.7695

49

Mean: 3.6939
Standard Deviation: 0.8945

11. Organization benefits are adequate to meet my needs.


Staff/ Non-Managemenfc

Response Response AH Other Positions/Job


Status'
Total
Percent

Response Response
Total
Percent

Strongly
Disagree

0%

2%

Disagree

7%

6%

Neither Agree
nor Disagree

17%

15

18%

Agree

62%

54

60%

Strongly Agree

14%

12

14%

NA Does Not

0%

Apply to Me
Total Responses

30

0%

87

Total Responses

Mean: 3.8276
Standard Deviation: 0.7503

50

Mean: 3.78

Standard Deviation: 0.8401

12. I have a good understanding of the benefits for which I am eligible,


Staff / Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

1%

Disagree

3%

4%

Neither Agree
nor Disagree

10%

8%

Agree

68%

59

58%

29

Strongly Agree

17%

15

30%

15

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.9655
Standard Deviation: 0.7225

87

0%

Total Responses

50

Mean: 4.14
Standard Deviation: 0.7287

61 P a ge

Supervision Xtems
13. My immediate supervisor treats employees fairly,
Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

1%

2%

Disagree

6%

6%

Neither Agree
nor Disagree

14%

12

6%

Agree

47%

41

40%

20

Strongly Agree

32%

28

46%

23

0%

0%

NA Does Not

Apply to Me
Total Responses

87

Total Responses

Mean: 4.0345
Standard Deviation; 0.8951

50

Mean: 4.22

Standard Deviation: 0.9538

14. I am comfortable making complaints or criticisms to my immediate supervisor.


Staff / Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

3%

Disagree

14%

12

8%

Neither Agree
nor Disagree

13%

11

10%

Agree

51%

44

39%

19

Strongly Agree

20%

17

41%

20

0%

NA Does Not

2%

0%

Apply to Me
Total Responses

87

Total Responses

49

Mean: 4.0816
Standard Deviation: 1.0173

Mean: 3.6897
Standard Deviation: 1.0489
15. My immediate supervisor sets clear expectations for my performance.
Staff/ Non-Management

Response
Percent

Strongly
Disagree

2%

Disagree

11%

Neither Agree
nor Disagree

20%

Agree

49%

Strongly
Agree

17%

NA Does Not

Response

All Other Positions/Job

Response

0%

Apply to Me
Total Responses
Mean: 3.6782
Standard Deviation; 0.9704

87
Mean: 3.8958
Standard Deviation: 1.0364

7 I Pa ge

Training and Development Items


16. I receive the training I need to do my job well,
Staff/ Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

4%

Strongly
Disagree

2%

Disagree

11%

10

16%

Neither Agree
nor Disagree

24%

21

16%

Agree

51%

44

43%

21

Strongly Agree | ^B

11%

10

20%

10

0%

0%

NA Does Not

Apply to Me

I
Total Responses

Mean: 3.5747
Standard Deviation: 0,923

87

I
Total Responses

49

Mean: 3.5918
Standard Deviation: 1,1165

8 IP a ge

Working Conditions Items


17, The flow of work in my department or division is properly planned or organized.
Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

4%

Strongly
Disagree

3%

Disagree

14%

12

18%

Neither Agree
nor Disagree

30%

26

16%

Agree

45%

39

47%

23

8%

14%

0%

0%

Strongly Agree
NA Does Not

Apply to Me

87

Total Responses

Total Responses

49

Mean: 3.4898
Standard Deviation: 1.0825

Mean: 3.4023
Standard Deviation; 0.9457
18. I have the equipment I need to do my job well.
Staff/ Non-Management

Response Response All Other Posit Jo ns/Job


Status'
Total
Percent

Response Response
Total
Percent

Strongly
Disagree

0%

4%

Disagree

5%

8%

Neither Agree
nor Disagree

10%

12%

Agree

70%

61

54%

27

15%

13

22% [

11

0%

Strongly Agree
NA Does Not

0%

Apply to Me
Total Responses

87

Total Responses

50

Mean: 3.82
Standard Deviation: 1.0039

Mean: 3.954
Standard Deviation: 0.6631

19. I receive the technical support I need (regarding computers and equipment) to do my job well,
Staff / Non-Management

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

Strongly
Disagree

2%

2%

Disagree

13%

11

16%

11%

10

6%

Agree

51%

44

59%

29

Strongly Agree

22%

19

16%

1%

0%

Neither Agree
nor Disagree

NA Does Not

Apply to Me
Total Responses
Mean: 3.7791
Standard Deviation: 1.0105

87

Total Responses

49

Mean: 3.7143
Standard Deviation: 1

9|PaHe

Work/Life Balance Xtems


20,1 am satisfied with my current work schedule.
Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Percent
Total

Response
Percent

Response
Total

Strongly
Disagree

2%

0%

Disagree

2%

6%

Neither Agree
nor Disagree

7%

12%

Agree

36%

31

44%

22

Strongly Agree

53%

46

38%

19

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean; 4.3448
Standard Deviation: 0.887

87

Total Responses

50

Mean: 4.14
Standard Deviation: 0.8574

10|Page

Communication Items
21. I trust the information I receive from this organization.
Staff/ Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

1%

8%

Disagree

13%

11

8%

Neither Agree
nor Disagree

30%

26

14%

Agree

49%

43

55%

27

Strongly Agree

7%

14%

NA Does Not

0%

0%

Apply to Me
Total Responses

87

Total Responses

Mean: 3.4828
Standard Deviation: 0.8472

49

Mean: 3.5918
Standard Deviation: 1.0977

22, The organization as a whole keeps me informed about the things I need to know about working here.
Staff/ Non-Management

Response
Percent

Response All Other Positions/Job


Status'
Total

Response
Percent

Response
Total

Strongly
Disagree

1%

0%

Disagree

20%

17

16%

Neither Agree
nor Disagree

26%

22

20%

10

Agree

47%

40

49%

24

7%

14%

0%

0%

Strongly Agree
NA Does Not

Apply to Me
Total Responses

86

Total Responses

49

Mean: 3.6122
Standard Deviation: 0.9313

Mean: 3.3837
Standard Deviation: 0,9225
23, This organization encourages open communication.
Staff/ Non-Management

Response
Percent

Response All Other Positions/Job


Status"
Total

Response
Percent

Response
Total

Strongly
Disagree

2%

Disagree

13%

11

14%

Neither Agree
nor Disagree

30%

26

24%

12

Agree

49%

42

43%

21

6%

14%

0%

0%

Strongly Agree
NA Does Not

Apply to Me
Total Responses
Mean: 3.4302
Standard Deviation: 0.875

86

4%

Total Responses

49

Mean: 3.4898
Standard Deviation: 1.0433

11 I Pa ge

Satisfaction Items
24, The recognition for the work I do.
Staff/ Non-Managemenfc

Response Response All Other Positions/Job


Status'
Percent
Total

Percent

Response
Total

4%

Response

3%

8%

14%

Not Satisfied
/Dissatisfied

32%

28

18%

Satisfied

44%

38

53%

26

Very Satisfied

13%

11

10%

0%

0%

Very Dissatisfied
Dissatisfied

NA Does Not

Apply to Me

I
Total Responses

87

Total Responses

Mean: 3.5402
Standard Deviation: 1.9376

49

Mean: 3.5102
Standard Deviation: 1.0025

25. Having the opportunities to use all my skills and abilities in my job,
Staff/ Non-Management

Response Response All Other Positions/Job


Status'
Total
Percent

Response
Percent

Response
Total

1%

0%

Dissatisfied

11%

10

10%

Not Satisfied
/Dissatisfied

15%

13

16%

Satisfied

60%

52

53%

26

Very Satisfied

13%

11

20%

10

0%

0%

Very Dissatisfied

NA Does Not

Apply to Me
Total Responses

87

Total Responses

Mean: 3.7126
Standard Deviation: 0.8748

49

Mean: 3.8367
Standard Deviation; 0.8743

26. The opportunity to do things that make a difference.


Staff/ Non-Management

Response Response All Other Posifcions/Job


Status'
Percent
Total

Response
Percent

Very Dissatisfied

2%

2%

Dissatisfied

5%

8%

Response
Total

Not Satisfied
/Dissatisfied

21%

18

16%

Satisfied

48%

42

33%

16

Very Satisfied

24%

21

41%

20

0%

0%

NA Does Not

Apply to Me
Total Responses
Mean: 3.8736
Standard Deviation: 0.9125

87

Total Responses

49

Mean; 4.0204
Standard Deviation: 1.0506

12 I Page

27. My overall job.


Response
Percent

Response

Very Dissatisfied

0%

Dissatisfied

All Other Positions/Job


Status'

Response
Percent

Response
Total

0%

3%

2%

Not Satisfied
/Dissatisfied

12%

10

24%

12

Satisfied

69%

59

45%

22

Very Satisfied

16%

14

29%

14

0%

0%

Staff/ Non-Management

NA Does Not

Apply to Me
Total Responses
Mean: 3.9767
Standard Deviation; 0.6504

86

Total

Total Responses

49

Mean; 4
Standard Deviation: 0.7906

13 [Page