who experienced slavery like Cordelia Thomas can be tricky sources. More problematic
is the fact that the interpretation of slaverys history has always been associated with
power. In the same way as the institution of slavery was imbued with issues of power,
our memory of it is as well.
I came head to head with these issues when we began to explore the history of slavery
in Lowcountry Georgia at Henry Ford Museum in the early 1990s. We restored and reinterpreted two brick houses that housed enslaved families on the Hermitage Plantation
from Chatham County, Georgia, just outside Savannah and in the kingdom of rice. As
we began to outline how we would present one story of slavery, we ran squarely into
what Blight called sacred sets of absolute meanings. Whether it was our decision to
call the buildings houses rather than quarters or cabins, or to concentrate on family life and culture rather than work and oppression, it involved power and memory
and sometimes ran contrary to what the public wanted from an exhibit. And what many
people wanted soon became clear when I took on the heavy responsibility of training
the first group of staff to work in the slave houses and present and discuss this traumatic history to visitors. Many visitors wanted short, simple answers to questions they
had that confirmed their memories. Slaves werent allowed to read and write, right?
Slavery was only in the South, wasnt it? Or quite often, These buildings are pretty
nice. Id like to have a cabin like this up north. It couldnt have been that bad, could it?
This was certainly the case when we discussed food. It didnt take long in discussing
food on a Lowcountry rice plantation for me to encounter the publics mythic understanding of the origins of soul food. The master took the best parts of the pig, the story
goes, and the slaves were left with pigs feet and chitlins. In some ways this story perfectly fit some of the themes we wanted to present enslaved African Americans were
oppressed, but undefeated. They took what they had and made due, creating a culture
and keeping their families together against great odds.
But as with so much of the story of life on a rice plantation, the particular details of this
unique region were not commonly known and did not fit our common understanding.
Rice plantations were distinctive in a number of ways. First off, they were rare. The way
the famous Carolina Gold rice (which has been brought back to life and dinner tables
by Anson Mills) was grown in the 19th century required tidal action to move massive
amounts of water in and out of rice fields. Rice, however, can only take so much salt,
so the fields cant be too close to the ocean that the water is too saline, nor can they be
too far away that it doesnt move with the tides. That meant rice could be grown only
in a narrow strip of land along southern North Carolina, coastal South Carolina, Coastal
Georgia, and a bit of northern Florida. Historian William Dusinberre estimates that in
the late 1850s, Virtually the whole low-country rice crop was produced on about 320
plantations, owned by 250 families. Secondly, rice plantations were big. Despite what
we see in everything from Gone with the Wind to this summers remake of Roots, the
typical experience of slavery was living on a small farm with a few enslaved workers.
About 1 percent of slaveholders in the South owned more than 50 slaves, but it was typical of rice planters to hold 100 or 200 people in bondage, sometimes more. At the start
of the Civil War, 35 families owned more than 500 enslaved African Americans and 21 of
those were rice planters.
As I began to contemplate peculiarities of rice plantations like these and cross reference that with our commonly held myths of slavery, I began to see conflicts. This was
especially so with the master took the hams and chops and the slaves ate the chitlins
story. It was commonly held across the rice growing region that the ration of pork for
enslaved people was 3 pounds a week per person. On plantation like the Hermitage
enslaving more than 200 people, that amounts to slaughtering more than 200 hogs producing some 30,000 lbs of pork. It doesnt stand to reason that the white planter family
would eat all the high on the hog parts, because there would just be too much (although
some plantations did send hams and bacon to cities like Savannah or Charleston for
sale). Furthermore, due to the malaria and general pestilence and oppressive heat of
the lowcountry in the 19th century, white families generally left the plantation for the
half of the year they called the sickly season, leaving only the enslaved and a few
overseers there to work the rice.
story continues on p. 5
ISSUE # 255
JULY-AUGUST 2016
Catering
& Venues
Planning a tailgate?
Planning a corporate event that will show guests the beauty of Ann Arbor?
VENUES
CATERING
Cornman Farms is an award-winning event space, wedding venue, and working farm
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on Cornman Farms for your event, you can rest assured that you will be looked after
by our owner and lauded chef Kieron Hales and our talented and caring staff members.
734.619.8100
cornmanfarms.com
8540 Island Lake Rd., Dexter
GREYLINE
Ann Arbors downtown venuefor private events! The space is operated exclusively
by Zingermans Catering and Events. Greylines entrance is located at 100 N. Ashley,
under the historic Ann Arbor bus depot sign and connected to the Marriott Residence
Inn. The interior highlights aspects of the Art Deco history of the bus depot with a
modern flair. Floor to ceiling windows, a beautifully designed built-in bar and full
catering kitchen provide guests with an in-town experience highlighting Zingermans
great service and exceptional food. It is the perfect space for groups: 40 to 150 guests
for seated receptions and up to 200 guests for strolling events.
734.663.3400
zingermansgreyline.com
100 N Ashley St, Ann Arbor
ZINGERMAN'S ROADHOUSE
We love to host any personal or professional milestone that youd like to mark with
a celebration: weddings, graduations, birthday parties, business meetings, rehearsals,
showers, or cocktail receptions.
We can cater breakfast, lunch, or dinner events ranging from cool and casual, to traditional and formal. We provide full-flavored all-American food and enthusiastic, engaging service for both in-house parties and off-site events.
Groups often prefer to reserve the Common Room (up to 80) and the outdoor covered
Patio (up to 100) in order to ensure privacy. In the summer season, we also have a portion of the covered patio that seats up to 30 nicely if your party is a bit smaller, with
sliding doors for a private party.
734.663.3663
zingermansroadhouse.com
2501 Jackson Rd., Ann Arbor
ISSUE # 255
JULY-AUGUST 2016
Led by James Beard award-winning Chef Alex Young, the Roadhouse focuses on fullflavored and traditionally-made foods using local produce from Cornman Farms and
other local farms in the area. We have a deep love for Southern-style comfort foods,
such as fried chicken, macaroni and cheese, and pit-smoked barbecue meats. We
also love customizing menus around your favorite cuisine, region, season or theme.
Whether planning a traditional Indian meal, a Spanish tapas-style evening or a New
England clambake, we can work with our chefs to create the menu that best fits what
you are looking for. The sky really is the limit! When we talk about your dream menu,
dont hesitate to tell us exactly what you are looking for.
734.663.3663
zingermansroadhouse.com
2501 Jackson Rd., Ann Arbor
ZINGERMAN'S DELI
Whether your event is a tailgate, an intimate gathering or you are looking to feed a
thousand, we want you to feel that choosing us to cater was the best decision you
made. Since we opened our doors in 1982 we have been bringing the Zingermans experience to full-flavored food lovers all over Michigan and the Midwest, reaching as far
as Chicago, Cleveland, and Indiana. We source ingredients from around the world.
Whether it is the exotic flavors of Epices de Cru spices (gathered by our friends, Ethne
and Philippe de Vienne of Montreal) or the Marino familys golden orange polenta from
the Piedmont, we only offer what is exceptional. Locally, we have long standing relationships with Michigan farmers and use local produce whenever possible. We also
have the luxury of turning to Zingermans Bakehouse and Creamery in addition to having the Delis world renowned meats and cheeses with which to woo your guests.
We want your event to be fun, flavorful and engaging! Our catering service team is
ready to give your guests the attentive service that has made ZIngermans famous.
734.663.3400
zingermansdeli.com
422 Detroit St., Ann Arbor
By Val Neff-Rasmussen
The recipe for Cream-Nut peanut butter from Koeze (rhymes with
Susie) in Grand Rapids, Michigan hasnt changed since Albertus
Koeze started making it in 1925. The equipment is old, too, from the
middle of the last century. Even a lot of the staff have been there for
decades. As Martin Andree, vice-president of Koeze puts it, Were
not new. Were not improved. Were making the same product weve
made all along.
Cornman Farms is an award winning event and wedding venue in Dexter, Michigan.
We pride ourselves on our level of service, quality of staff, impeccably maintained
venues and grounds and our attention to detail is second to none. From the moment
you decide on Cornman Farms for your wedding, you can rest assured that you and
your families will be looked after by our talented and caring staff members. We host
both large and small weddings and celebrations we invite you and your families out
for a private tour!
Since Koeze doesnt add any sugar (which hides off flavors in the peanuts), theyre choosy about
the peanuts they use. There are four basic kinds of peanuts: runner, Spanish, Valencia, and Virginia.
At Koeze, theyve been using a high grade of Virginia peanuts since day one. Theyre large, very
flavorful, and typically rather expensive so they dont end up in peanut butter too often. Instead,
most Virginia peanuts are roasted and sold for snacking (like our Virginia Diner Peanuts).
It wasnt always this way. Until the 1970s, peanut butter was usually made from a mix of Spanish and
Virginia peanuts. But then a new type of runner peanut called the Florunner was introduced, and
in a few short years it nearly monopolized the peanut butter market. Florunners were popular with
commercial peanut butter makers because theyre very high yielding (read: inexpensive). However,
they dont taste that great. They lack the rich flavor of Virginia peanuts. Today Florunners have
fallen out of favor (as a monocrop they quickly became very susceptible to disease) but related
runner peanuts are still used to make 99% of commercial peanut butter. To mask the lackluster flavor of the nut, peanut butter makers add a bunch of sugar. This isnt the only place an added-sugar
trick shows up in our food; its the same thing with 100% cacao baking chocolate, which usually
tastes terrible because its typically made with very poor quality cacao. The baker is expected to
add a lot of sugar to the crummy chocolate so that the brownies wont taste horrible.
Pick up
a jar at:
Zingerman's
Roadhouse, Deli,
Mail Order
and Creamery
Using the old equipment isnt more efficient; compared to most industrial peanut butter production, which employs very hot ovens and conveyor belts to quickly roast
thousands of peanuts every hour, the production at Koeze is fairly slow. But while faster production is less expensive, the savings come at the expense of flavor. That fast, hot, conveyor belt roasting doesnt give the peanuts much of a chance to develop coloror flavor. A lot of commercial peanut butters add molasses (more sugar!) to darken the color and mask the products shortcomings.
The roaster isnt the only old piece of equipment; essentially all of the machinery is old enough
that if Albertus Koeze were to walk into the production area today hed know how to use it. How
do they maintain these antiques? We make our own parts. And we have a really good mechanic,
Martin told me. But they were made to last. I have a lot more trouble with the new labeling
machine than with any of the old ones.
Val Neff-Rasmussen
thefeed.zingermans.com
Our once-a-year summer sale is on now, featuring stock-up deals on all our tasty favorites.
Choose from Koeze's Cream-Nut peanut butter, perennial best-seller tuna and other tinned
fishes, sauces, jams, nuts, pastas, and lots of other deeply discounted deliciousness.
ISSUE # 255
JULY-AUGUST 2016
JULY
ORTIZ BONITO DEL NORTE TUNA BY THE CASE
Now $48 was $72
Everyone's favorite tuna is back, and it's bigger than ever!
Fresh, meaty and delicious, this line-caught classic from the
Ortiz Family in Spain is on sale in 12-tin cases. Stop by for
a taste and see why everyone will be stocking up on what's
sure to become the only tinned tuna you'll ever eat again!
JULY
BBQ PICNIC
ON THE PATIO
$14.99
AUGUST
NESTORS
PLATO CUBANO
$13.99
Rapprochement is in the
air with our Caribbean
neighbor so we decided to
celebrate with a plateful
of Cuban inspired offerings. Piquant pulled pork
combines with saffron rice,
tostones (fried plantains)
and saucy black beans to
create a plate steeped in
revolutionary vigor. Taste
the dtente!
JULY
GRANDPA K'S
FOWL-MOUTHED
RANCH HAND
$14.99
AUGUST
THE MORGAMATRON
$14.99
OPENING
JULY
21ST!
ISSUE # 255
JULY-AUGUST 2016
GRAND
OPENING PARTY
AUGUST
RIZZOLI ANCHOVIES
Now $8 was $11.99
JULY
OAXACA CHILES
AUGUST
DUKKHA SPICE
r
e
m
m
u
S
Picnic
Package
Summer is here!
Heading to the U.P.?
Picnic at the Arb?
$22 a person
Need it to travel?
Provide the cooler and we'll provide free ice!
FREE
DELIVERY
IN JULY!
for all catering orders
of $150 or more
(applies to orders delivered
within Ann Arbor)
Of Bacon
And Bondage
At least in the Lowcountry rice plantations, the conventional view of what
slaves ate doesnt stand up to evidence. It also doesnt stand up to the science and traditional methods of food preservation. Offal, like chitlins, and
the cracklings Cordelia Thomas loved, were only available right at killing time
and couldnt be preserved throughout the year. What does ring true about
the mythic interpretation of soul food is that it was one of the only times of
the year when enslaved people could experience the joy of excess. In the
reminiscences of the men and women collected by the WPA slave narrative
project, hog killing time arises over and over as a joyous memory. Its likely
no coincidence that butchering is also remembered so fondly given it took
place near Christmas, a time of time off work in the rice fields, but its probably more due to the feast that occurred. Certainly killing, butchering, and
curing scores of hogs was a great deal of work for the whole slave community,
but it also created a festive atmosphere where men, women, and children
normally driven hard to produce wealth for the rice planters could eat to
their hearts content. Where the conventional soul food myth does ring true
on Lowcountry plantations is that enslaved people were generally allowed
to prepare for themselves all the excess pork that couldnt be preserved. In
other words, the enslaved community was given all the pork parts that the
master didnt want, but that wasnt necessarily all they were allowed to eat.
Despite the fact that in the Lowcountry enslaved African Americans were not
solely eating the leftover, unwanted parts of the pig, that doesnt mean they
were living high on the hog. There is disagreement among scholars on the
level of nutrition for bondsmen and women throughout the south, as well as
in the rice growing region. Even the testimony of former slaves varies, with
some saying they always had plenty to eat and others recounting malnourishment and want.
In public history of slavery, there is always a conflict in how the story is presented we often choose between presenting the story as one of oppression
vs. resistance, subjugation vs. survival, property vs. humanity. Because the
legacy of slavery is still so contested, if one shows a story of survival, audiences may consider the oppression given short shrift. If, on the other hand,
we focus on brutalization, we run the risk of suggesting our enslaved were
defeated by the experience of slavery.
This conflict is certainly at work in how we remember food on plantations.
Missing from the common understanding of pork on the plantation though, is
the skill of the enslaved butchers, cooks, and charcutiers. Shadrack Richards,
born in 1846 in Pike County, Georgia, remembered more than 150 people
working for over a week on butchering and curing, preserving the sides of
bacon and shoulders and other cuts to keep on the plantation and taking time
to create great hams for sale in Savannah. Another survivor of slavery Robert
Shepherd remembered with pride just how good the hams and bacon were
that his fellow butchers created despite the cruelty of slavery. Nobody never
had no better hams and other meat than they cured, he recalled.
At a conference at the Smithsonian in May 2016, Harvard historian Walter
Johnson said, It is a commonplace in the historical literature that slavery
'dehumanized' enslaved people. Johnson went on to admit there are plenty
of right-minded reasons for saying so. It is hard to square the idea of millions
of people being bought and sold, of sexual violation and natal alienation, of
forced labor and starvation with any sort of humane behavior: these are
the sorts of things that should never be done to a human being. By suggesting that slavery, Johnson continued, either relied upon or accomplished the
'dehumanization' of enslaved people, however, we are participating in a sort
of ideological exchange that is no less baleful for being so familiar.
Slaves and slaveowners were human. Slavery depended on human greed, lust,
fear, hope, cruelty, and callousness. To remember it as an inhuman time positions us incorrectly in a purer, more moral moment. These are the things that
human beings do to one another, Johnson argued.
When I think of killing time on a plantation, like the one on which Cordelia
Thomas lived 150 years ago, I think of people reveling in the taste of expertly
prepared food they put their heart, soul, and artistry into. The taste of the
cracklings around the rendering pot, or the anticipation of cowpea gravy
with fat bacon during the steaming Georgia summer, was one way black families in the Lowcountry exercised control over their lives in the midst of the
ruthlessness of the central moral event of our nation.
A LETTER TO
ZINGERMAN'S ALUMNI
Dear Friends,
More likely than not, its been a while since weve talked. Given that we dont work
together like we once did, we probably see each other a lot less frequently these days.
Which is really the biggest reason that Im excited about this letter and the project that
goes with it. After a couple of years of conversation, were ready to officially launch
ourhopefully yourZingermans Alumni Group. Were pretty jazzed about it, and we
hope you will be, too.
What got us thinking about it? Over the years its become ever clearer that theres a
really wonderful community of ex ZCoBers out in the world. Hundredsmaybe thousands nowof folks who love good food, get good service, care deeply about community,
and live the spirit of generosity every day. People who continue to stay connected to
their Zingermans Experience. Some live in town and remain regular customers. Others
have moved away but keep buying Mail Order. Many are regularly connecting with folks
they worked with while they were here. Others still, have put ZCoB principles and recipes to work in jobs long after they left town. Its what former ZMO and catering crew
member Annie Kopicko once called the meta-ZCoB.
Pretty clearly most of those good folks share valuesthats why we all worked in the
same organization for so long. Similarly , nearly every one of us could use a hand now
and then. A connection for a new job; a recommendation for coffee, bread, or a restaurant in a new town. Others still are looking for jobs and want to find a place to work that
shares the ZCoBs values and approaches. Others of you now run your own businesses
or manage departments and are frequently hiringand youd love to find someone who
already knows the 3 steps to great service, the 5 steps to handling a complaint, and how
to write a vision.
So with all that in mind, we thought, why not create a construct in which we could honor
all of those things? We couldnt think of any good reason not to. Which is why the
Zingermans Alumni Group was created.
What will the group do?
Well, were gonna be figuring that out in the years to come. Heres some of what were
already imagining:
- a regular presence on social media
- an enews that helps you all keep up
with us and with each other
- regular special offers of products,
pricing, etc. for Zing alumni to help
keep you in the culinary loop and eating really well.
THAT'S A WRAP!
In case you missed it, Camp Bacon wrapped its 7th Annual celebration
of all things pork last week with five full days of bacon-filled fun, raising over $10,000 for Southern Foodways Alliance and the local 4-H chapter of Washtenaw County! The brainchild of Zingermans co-founder Ari
Weinzweig, the idea of Camp Bacon transitioned from fantasy to reality
when the first Camp Bacon sold out in 2010. This year, we welcomed more
than 2,300 pork lovers over five days who hailed from all over the globe, including folks from Iowa to our friends down under in Australia, with the largest lineup of events to
date. Not only did we fill our stomachs but we also filled our minds learning about the stories
behind the bacon from some of the most well-known pork producers, food experts, food historians and authors in the country. From the first Camp Bacon speaker series with author John
U. Bacon toa movie marathon showcasing incredible southern food producers...baking with
bacon (yum!)...the Bacon Ball with author and pig expert Mark Essig...the first field trip and
taste tour of Detroit...the Main Event featuring a fantastic speaker lineup at Cornman Farms
and more bacon than you can dream of...and finally to the Bacon Street Fair wrapping things up
with a nice warm bacon hug offering fun, food and games for the whole family.
You can keep alive the smells and sounds of Camp Bacon in your
home or office by purchasing a limited edition (numbered and
signed by artist Ryan Stiner!) blacklight poster. While the bearded pig
looks amazing under any light, the design really pops under a blacklight. Take home a piece of
Ann Arbor history! Gets yours today at http://www.zingermansdeli.com/zingermans-art-forsale/camp-bacon-blacklight-poster - a great way to continue supporting Southern Foodways
Alliance and Washtenaw 4-H!
ISSUE # 255
JULY-AUGUST 2016
THE BELIEFS BE
from them, and turn back instead to inspect my own beliefs about the subject, because, quite simply,
our own beliefs are very often the cause of actions by others that we dont like. Most importantly,
it showed me that if I wanted to alter the outcomes I was getting in any situation, I would do well to
begin by checking out my own beliefs about the other person, myself, and the world. Mindful effort,
effective understanding, and consistent practice over an extended period of time can reverse the
cycle. The change starts with a decision to adopt a new belief, orif youre thinking biga whole
new set of them.
Parts 1, 2 and 3, all the work on it has been coordinated right here at
Zingermans and theyre printed here in in Ann Arbor. For those who
ARI:
watch the colors, this one will be blue (to go with the yellow, red and
green of the first three parts).
ZINGERMANS NEWS:
How are you feeling about the new book coming out?
ARI: Nervous.
And kind of excited at the same time. Since this is like the seventh or eight book Ive
done I know the feeling all too well by now. Actually for me this is the hardest part of the process.
The book is actually done so I cant keep changing it and adjusting it, but I continue to learn and find
things Id like to have changed. Waiting and worrying is, I suppose, significantly harder for me than
working! I try to just ignore the worry because it doesnt help anything. Ill be glad when we have
the book in hand!
No, definitely not small. But to be clear, any time I do a book, its really a credit to the whole
organization. Because without everyone else here to make Zingermans what it is every dayto
craft amazing food and give incredible servicethere wouldnt be much to write about, at least not
much good! This is really a tribute to the 700 or so folks who work here now, and to the thousands
of former Zingermans staffers. Hundreds of suppliers. And then theres hundreds of thousands of
great customers who give us the chance to do what we do every day. And also to all the authors,
presenters and generally smart people whove helped me to learn all this stuff.
Thats a good question. Its not something Id really ever given much thought to. Obviously,
we all have beliefs so its not like it was a shock to me that they existed. But Id really never given
the idea of beliefs any consideration of consequence. What changed was . . . like so many things,
the connection of two things that happened to come to mind at the same time. First, I was frustrated
with the way a project here had been going and I couldnt figure out what was causing the problem.
All the usual things we look at were alignedvision, values, organizational commitment, ability, etc.
And yet it just didnt get any traction. At the same time, I happened to be reading Bob and Judith
Wrights book, Transformed! and in there I stumbled on their self fulfilling belief cycle. At which
point it was suddenly clear to me that the issue with the work group was a lack of shared beliefs
about the work at hand.
And then . . . I started to study. And study. And the more I studied, the more I learned, the
more interesting the subject got. And the more I started to realize that there was this whole world
that I hadnt been looking at. My metaphor in the book is that our beliefs are like the root system of
our worldalthough you generally cant see them, everything that happens above ground is a function of them. The stronger the beliefs the bigger and deeper the root system. I look at the culture
as the soil. The richer the soil the better the plants that will come from them. Conversely even the
best plants or seed varieties wont do well in poor soil; the best people or most creative ideas wont
flourish in unhealthy organizational cultures. I just spoke at the Ballymaloe Litfest in Ireland and of
the speakers was a very interesting sustainable farmer. He was talking about agriculture and he said,
Everyones looking above the surface. But all the important action is really below! Which pretty
much perfectly summed up this whole book for me. My only regret is that when I heard him say it the
book was already on its way to print so I couldnt add his quote and give him credit!
It works like this. When we have a belief, its very likely that that belief will lead us to take some
sort of associated action. For instance, lets say we believe that our ideas arent really worth
much and no one really cares about what we think. The action that follows might likely be that
we rarely voice our views at work. That behavior will likely feed the belief in others that we
have little to offer, or perhaps arent very committed to the companys success. Which will, in
turn, lead those co-workers to take action accordinglythey might not ask us for our views on
important issues or include us in discussions. Which will then reinforce our original belief that
others dont value our views.
The cycle will surely continue onwards from there. Imagine what it will feel like after twenty
or thirty years. We start to believe that the reality were experiencing is who we are rather
than a result of how our beliefs have been acting steadily, if surreptitiously, on our reality. We
know from studies of brain change and development that when we think in a certain way for
a long period of time, the routes in our brain grow ever more deeply embedded. The deeper
they get, the more we follow along the same path onto which our beliefs long ago led us. And
on and on the cycle goes, each element reinforcing the existing beliefs of others in the cycle.
As author Barry Schwartz says, These effects can arise because sometimes when people act
on the basis of ideology, they inadvertently arrange the very conditions that bring reality into
correspondence with the ideology.
All of which made clear to me how we each contribute to our own crisesboth of conscience and
of construct. That if I was frustrated with an action taken by others, I would do well to look away
ISSUE # 255
JULY-AUGUST 2016
I like what KevinBermingham writes in his book Change Your Limiting Beliefs: Beliefsare
simply a feeling of conviction or certainty that something is real or true. Theyre based on our past
experiences and what others have taught us.Beliefsare our best guess at realityour mental model
of how the world appears to work . . . Our knowledge of the real world is limited. So to get by, we rely
on ourbeliefsinstead. Theyre the principles and rules by which we assume the world works. We
often say things like, My theory is that . . . , or I think that . . . or everyone knows . . . which are
all, also, really expressions of our beliefs. We have beliefs about pretty much everything. About the
world, everyone we know, ourselves, everything we come into contact with. Bias and prejudice are
beliefs as well. We have beliefs about books, about business, about beauty . . . . everything!
Values, Id say are also beliefs. My view is that in the same sort of way that "all profit is part of
finance, but there's more to finance than just profit," I've taken the view (i.e., belief) that "all values
arebeliefs, but not allbeliefsare values." I think that values are based in ethics but of course different people have different ethical stances. In essence it leads us all to a hierarchy ofbeliefs. If
we're mindful and living in alignment, then our values would take precedence over our other, less
critical to our core, beliefs.
I should say though that many of us havebeliefsthat, although we don't know it, conflict with our
values or our visions for the future. And those beliefs are inhibiting our success. Many of us will say
the socially appropriate thing in public, but in reality, deeper down, hold different, even conflicting, beliefs. Often we dont even acknowledge to ourselves what we really believe in our hearts
because what we believe isnt really acceptable. In any case, I would say that values aren't really
meant to change, whereas otherbeliefsmight, and sometimes need to, change. Of course if you
keep a belief for forty years without changing it I guess it
starts to become in essence one's values.
ARI:
There are so many! The whole book is really filled with them. Theres a Hasidic saying that
the teacher learns five times more than the student, and Im sure thats true with this.
But in the moment, heres two learnings about beliefs that are at the core of the whole book:
a) I started to see beliefs in three broad categories. Negative beliefs, neutral beliefs and positive
beliefs. Remember, beliefs are the root system of our lives. Negative beliefs create negative outcomes. Neutral beliefs dont do a whole lot. Positive beliefs create positive outcomes. As anarchist
Alexander Berkman wrote a century or so ago, You cant grow a rose from a cactus seed.
b) We can change our beliefs!! Once we know we have them, become mindful of what they are and
understand how much impact theyre having on our lives, we may likely realize as I did on my
many subjects that what we believe is creating a lot of the reality that we often dont like. And that
the quickest way to change reality is probably NOT to get others to changeits to change what we
believe. About ourselves, about the people were frustrated with, about the world.
When I put those two together . . . its kind of obviousholding negative beliefs is not helping us.
But the good news is that we have the power to choose our beliefs accordingly! I can say that Ive
been working hard over the last few years to change my beliefs to be more positive. And getting
good results from the work!
There are a lot in the book. The majority of what I believe today is based on beliefs that have
changed from the ones I used to hold. I used to have very negative beliefs about business when I
was growing up. Paul changed those when we met at Maudes (restaurant) back in 1978. Hed grown
up with positive beliefs about business. His grandfather was in business and was very communityminded and very generous. Paul taught me quickly that business is just a tooland that like any
tool you can use it to do ill, or to do good. That belief remains at the core of all our work here at
Zingermans.
On a smaller, more in the moment example . . . sure, I started to realize that at times I was holding
negative beliefs about people that I was having a hard time with. And that my negative beliefs were a
big part of the problem. So Ive worked to make my beliefs more positive. I cant say its completely
eliminated the issues instantaneously. But its definitely helped to get us going in the right direction.
And its radically reduced my own stress in the process.
No! Not at all. But without trying to sound silly you can have negative beliefs about a problem, or positive beliefs about a problem.
Heres a real life Zingermans example.
Go back to 1988. The problem? Too many people in Ann Arbor and the surrounding areas are going
hungry. Heres a negative belief one might have held: Were screwed! The system sucks. People are
starving. Theres nothing we can do.
Alternatively, heres a positive belief about the same problem: The situation is bad. But what if we
put together an organization to pick up leftover food at restaurants and hotels and get it to the soup
kitchens where folks who are hungry dont have enough to eat?
The positive belief was Pauls. As many will already have realized, it formed the basis of the vision
for what became Food Gatherers. Which last year delivered over 5,000,000 pounds of food here in
Washtenaw county!
There are 11 Secrets in it all told. Part 4 has Secrets #40-49. Secrets aka, essays #1-39 were in
Parts 1, 2 and 3. #40 43 are about beliefs. #40 is a general overview. #41 is about my realization that
if negative beliefs create negative outcomes, then were deluded if we think were going to build a
great organization out of negative beliefs. It wont work. You can generate a lot of short term energy
out of negative beliefsyou can see that with racism, anti-Semitism, xenophobia, or in business,
the idea of beating the competition. But in the long run those beliefs just flame out and die. A great
healthy sustainable organization can only be built on positive beliefs.
#42 is an essay about the importance of alignment between our vision, mission, values, and beliefs.
And #43 is a recipe (we like recipes here at Zingermans) for how to change ones beliefs.
Two are on hope, and how critical it is in business. Its something else Id never given much
thought to until a few years ago. The essays talk about my realization that when wevery often,
unwittinglycrush hope in the people we work with, we basically kill their spirit and any chance of
really getting us to organizational greatness. Theres another Secret on the spirit of generosity and
how to put it to work every day in all we do. Theres an essay about my beliefs about anarchism,
which I continue to build over the years. And then theres some essays on visioning, our new staff
orientation class and our approach to what we call 1 + 1 work, all of which I realized are systemic ways
in which weve been building positive beliefs, hope and the living the spirit of generosity for years
here, even though I couldnt have previously explained how or what it was happening.
Oh, yeah. Speaking of recipes there are a dozen or so to use in your kitchen. A Tunisian couscous
with octopus and harissa. Our challah bread from the Bakehouse. Chocolate dipped espresso cookies from the Bakehouse, and more!
On top of all that, there a few little literary surprises for people who like obscure sidebars and
slightly off center trivia.
Yeah, its true. The more I study anarchism the more interesting it becomes to me. And the
more I see huge alignment between anarchismmy version at leastand progressive business. I
realized in working on the book that anarchism is really just a belief system, not a political approach,
hence its a perfect fit for a book about beliefs in business. Gustav Landauer, one of the anarchists
whos inspired me most wrote a hundred years ago that: We have no political beliefswe have
beliefs against politics.
The essay about it here has a whole range of quotes in it that overlay the thinking of progressive
modern day business writers and early 20th century anarchists. The parallels are fascinating to
me. The essay also shares a lot of what I learned about Emma Goldmansomeone whos work has
inspired me a lot, but who was probably the most controversial figure in the country a hundred years
agoand her visit to Ann Arbor back in 1911.
ZN: Do you need to read parts 1, 2 and 3 before taking a shot at this new volume?
ARI:
You dont. Ive tried to write each of the books so that you can read them in any order you
want. Id say you could just open them to any essay you want and start reading there. In fact, one of
the nicest compliments I got was from Lenka Surotchak in Slovakia where I was teaching this past
May. She runs a very, very, very impressive non profit organization thats growing quickly and doing
some really fantastic work to help other non profits learn better organizational principles. And then
also to teach progressive business in a country that was basically shut down by the Soviet Union
for a good half a century. Its called the Pontis Foundation. Anyways, she said when shes having a
rough day she just opens one of the books randomly and starts reading. And that in fifteen or twenty
minutes her mood is shifted and shes excited to get back to work! That made my day to know that
something I wrote can make that much difference for someone who, in turn, is making such a positive difference for people in need all over the globe.
Theyre small, single-subject booklets are for the people who dont want to deal with a whole
book. Theyre essays from the bookssort of the singles off the albums you could say. Theyve been
a big hit with folks who get nervous about buying a whole book thats hundreds of pages long, but
who still are intrigued to do some learning. They've also been big with leaders who want to get their
teams learning about a subjecthad one national non-profit a few months ago that bought Secret #23
about servant leadership for all their upper level folks to read. Pamphlets, by the way, were basically
social media back in 1900. People would buy one, then pass it on to their friends to spread ideas
from person to person.
ZN: How much work goes into doing a book of this sort?
ARI:
A lot! A LOT! Four rounds of formal edits. Must be about a 1000 rewrites. Four more rounds
of outside proofing. Lots of layout. Illustrations. Recipe testing. Jenny Tubbs coordinates the whole
thing and does amazing work. Shell catch where Ive used a quote twice or forgotten some small
thing. She keeps the illustration work coordinating with layout with printing and .. . honestly, its
hard to imagine how much work it takes to get one page right! The good news is that I really like it.
The writing, the editing, the layout and design. I love books and its an honor to be able to work with
Jenny, our illustrators, Liz and Nicole who does layout and design to help make one.
Theyre amazing. They inspire me every time I look at them. Theyre all done in scratchboard
which is an old style that dates back to the early part of the 20th century and was very in vogue with
creative thinkers, anarchists and others who walked their own way back in that era. You dont see it
much any more but I love it. The scratchboards done by Ian Nagy and Ryan Stiner who do incredible
illustration work for us! Theres an interview I did with them at the back of Part 2.
ZN: And youve kept the books sort of off the grid?
ARI:
Its true. I didnt love working with the big publishing world. so many years ago we went back
to doing our own books. We do all the work here. theyre printed in Ann Arbor. We try to stay off of
amazon. People can get them from zingtrain.com or at zingermans.com. Or in the Deli, Bakehouse,
Coffee Company, Creamery, Roadhouse, etc.
ISSUE # 255
JULY-AUGUST 2016
SHARING ZINGERMANS
UNIQUE APPROACH
TO BUSINESS
ZINGTRAIN:
You rocked the boat a little bit when you went to the Zingermans
Partners Group and said that you wanted to open an entirely separate business, still in
Ann Arbor, and totally unrelated to food. And that you wanted to keep being a partner at
Mail Order while you did that. Tell us a little bit about that moment.
TOM ROOT: Well, to be honest, it wasnt a single moment. We had so much to figure out
about how the details would work and looking back, I realize that the conversations lasted
about a year. But there was also a singular moment. The moment when I first presented the idea
to the Partners Group, back in 2010. This is what I said. Every word was true then, and remains
true today.
This is the highest form of honor I can pay this organization because I want to build a business
that demonstrates, in the truest and most meaningful way, that the Zingermans Approach to
Business can apply to any business, more specifically a business that is not called Zingermans.
I know that many of ZingTrains clients have implemented our systems successfully, whether
it is in the realm of Customer Service or Training or Leadership or Visioning. And its incredibly gratifying that that is true. But with Maker Works, I was literally talking about every single
aspect of it. Customer Service, of course. And Servant Leadership. And yes, we wrote a Vision
and have a Mission statement. But there is something more to it it is more of a DNA transfer
than a transfer of approach.
Like Zingermans, Maker Works is a triple bottom line business. Like ZIngermans, it is Maker
Works mission to be deeply embedded in a community and to contribute to that community in
a constructive, lasting way. Like Zingermans, the core belief at the foundation of Maker Works
is that we dont just exist to make money or even to contribute to the community, we are also
striving to create a sustainable community where none existed before. And it is our intent to
improve the lives of every single person that connects with that community, whether as a customer, supplier, employee or dreamer.
ZT: Over the course of this conversation, you have alluded several times to the influence
Zingermans has had on you as a person. Can you elaborate on that, particularly in the
context of Maker Works?
Ive always been a big ideas kind of guy. And when I say big, I mean big. Like Solve World
Problems big, which happens to be Maker Works Mission Statement.
ZT: So Maker Works works! Tell us a little more about Maker Works itself. The nitty-gritty,
the business processes you use. The people in your community.
TR:
As I said before, Maker Works is a triple bottom line business. People. Planet. Profits.
Maker Works is Open Book we have scoreboards and weekly huddles. We practice Servant
Leadership. We believe that everyone is a leader. And everyone is personally responsible.
Dont wait to be asked. Step up. We practice Bottom Line Training Zingermans trademarked
approach to training. Its been invaluable in a setting where you are setting neophytes loose
with incredibly powerful machines. We believe in fostering a community. In the world of manufacturing, community creates resonance, safety, protects against myopathy, provides sounding
boards and yes labor. Because sometimes what you need most is someone to hold the other
end. Maker Works believes in creating opportunity and closing the gap. We provide machines
so that you dont have to make that kind of capital investment. We teach you how to use the
machines. We help you stay safe. Our floors get dirty not yours but its your ideas that get
realized!
ISSUE # 255
JULY-AUGUST 2016
16oz $8.00/each
WAFFLE CONES
NEW CREAMERY
SHOP HOURS!
Starting August 1st we will be open
10am-6pm every day
This change will help us continue to provide great service in our Creamery
Shop during our construction project and beyond. Stop in for samples of
great cheeses, gelato,beer, wine and more!
$8.00 each
Perhaps it has something to do with how our harsh winters provide such a contrast, but come Summertime we
Michiganders sure do love to get outside and grill pretty
much every chance we get. Do we revel and cook outdoors in the warmer weather so much because we
know it isnt going to last? Who knows?! The
real takeaway here is that grilling is awesome
and an essential part of a complete Michigan
Summer, and we at the Creamery very strongly
believe that cheese can and should be an integral part of
that experience.
Enter the Manistique. Wrapped up with hefty savoy cabbage leaves, our soft-ripened,
ridiculously rich Jersey Cows milk cheese is just perfect for grilling, and what makes this
one uniquely suited to a backyard bbq is its texture. There are very few soft, creamy,
gooey cheeses that can hold up on a grilltop, but the cabbage leaves this one comes
wrapped inside are just wonderful at making sure you dont lose any of that cheese as it
gets progressively gooyier under heat.
It doesnt take very much time on a grill to get the Manistique ready for action. Anywhere
from a minute to over 10 does the trick, depending on how melty you want that cheese to
get on the inside. We also love the way the smells of the grill infuse the cheese, and its
become a staple youll often see at our backyard parties. We hope itll become one for
you, too!
JULY
PERE MARQUETTE
AUGUST
MANISTIQUE
ISSUE # 255
JULY-AUGUST 2016
Thursday, July 7
6pm-8pm $30/person
BEER 101
CHEESE 101
Thursday, August 25
6pm-8pm $30/person
This class is a prerequisite for your
major in cheese! Join us as we sample cheeses that represent each of
the seven major styles of cheese all hand-selected by our shop cheesemongers. Well talk about what makes
each style unique, share tips for building a well-rounded
cheese board, and provide an overview of cheese-pairing
basics with beer and wine. Well also have bread and pickled
veggies to round out thesampling courses.
BREWING METHODS
COMPARATIVE CUPPING
#197
10
ISSUE # 255
JULY-AUGUST 2016
SUNDAE SOCIAL
A CELEBRATION
OF THE SUMMER HARVEST
#199
PIAZZA ZINGERMANZA
T AT EVENTS.ZINGERMANSCOMMUNITY.COM
Hands-on Baking Classes
BAKE! is our hands-on teaching bakery in Ann Arbor, tucked
between Zingermans Bakehouse and Creamery. At BAKE! we share
our knowledge and love of baking with the home baker community, seeking to preserve baking traditions and inspire new ones.
We offer dozens of different bread, pastry and cake classes in our
very own teaching kitchens. All of us at the Bakehouse know the
joy and excitement of baking something really good and sharing it
with friends when its hot out of the oven. Youll leave BAKE! with
the food you made in class and the inspiration and skills to bake at
home!
www.bakewithzing.com
PICNIC DESSERTS
Let's make dinner together! Frank Carollo, Bakehouse comanaging partner, takes you back to his familys roots with
some of his favorite flavors of Sicily. In this hands-on class
youll make risotto with radicchio and pistachios, pane nero
rolls and amaretti morbidi almond cookies for dessert. Go
home with dinner for four! $125
COCKTAIL CLASS:
AN EVENING TO RUM-EMBER
July 21, 7:00 pm to 9:30 pm
$70/person
We Invite You
To Enjoy A Taste Of
Zingermans
On The Farm
With Ari Weinzweig
ISSUE # 255
JULY-AUGUST 2016
11
I wrote the article below about ten years ago. Shortly after it appeared, we came out with a pimento cheese t-shirt. Emblazoned on the front was
the message, Zingermans, Pimento Cheese Capital of the Midwest on it. A decade later, Im pretty sure we can say that that vision has successfully come true. We now sell hundreds of pounds of pimento cheese every week, and we ship to customers and to restaurants and retailers all
over the country. Learn more about this culinary delight's provenence and why it is so loved.
12
ISSUE # 255
JULY-AUGUST 2016
it even more of a hit than it already was. And its apparentlydespite my ignorancecontinued to grow in popularity ever since. What do you do with it? Might as well just quote Kendra
Myers again: Why do we love it so? Well, its easy to make, its cheap and it tastes great. It
doesnt make white bread go soggy, and it keeps well. Its good between two slices of bread,
lining a rib of celery, packed into a cherry tomato, or perched on a cracker. Its heaven on a
hamburger or a hot dog. Or eaten with a spoon right out of the crock.
The cool thing though is that it turns out that its not just Southerners who seem to like it. I
made up my first batch at home and brought it in the Roadhouse where I rather tentatively
gave tastes to the first ten or twelve staff members who came by. Shockingly I got nearly
unanimous praisethey loved it (and let me tell you the odds of everyone liking any new
thing we introduce the first time through are next to nil, so getting this much early support
was akin to hitting a home run in your first major league at bat.)
With that much support I decided to venture out in public with pimento cheese and put it
on the specials list at the Roadhouse. Thats no small thing for me because everything Id
learned about told me that pimento cheese is just the sort of homemade, nearly ubiquitous
food that Im always kind of afraid to dosince everyone grew up with it everyones going to
have a radically different version in their head of what it should be like (its akin to having 50
Jewish people over and hoping they all like your chopped liver.) So far, knock on wood, the
response has been consistently good to great. One guy told me it was almost as good as his
mothers (thats about as good as it gets I think.) Another, from Missouri told me it was the
real thing. A third from Mississippi said it was great, like a redneck endorsement! One older
customer who grew up in the Depression in Arkansas, grabbed me at the Roadhouse and said
firmly, Congratulations! For what? I asked, not being able to think of anything significant
that Id done of late. Pimento cheese, she answered, a bit of her Southern accent still coming through even after many decades of living in Ann Arbor. Its better than what I grew up
on, she said very seriously. I later gave Nancy Eubanks some of my early test batch to taste.
Her response was, Oh my God! Too good! Paris, Texas (her hometown) would be proud!
CHEESE AT ZINGERMANS:
cheese burger is, . . . a molten stack of meat and goo. Its also delicious. No question
that hes right. Everyone from chefs to busboys is into them. I think its safe to say that
theyll be on the next menu. For the moment feel free to ask for one any time. If weve
got the cheese, you can have the burger!
You can certainly make your own pimento cheese at home. But you can also buy it by the
pound at the Roadhouse or the Deli, or order at the Roadhouse whenever you like. In
any context please, ask for taste. If you grew up on it, I hope we can surprise you with
a little taste of your past in a setting (Michigan!) that you didnt expect to find it. And
if youve never had it before, I hope we can surprise you with just how good pimento
cheese is. Either way, youll have the chance to experience an authentic, and surprisingly
tasty, little bit of traditional American eating.
Over the years its become one of our single most popular items at the Roadhouse, Deli, and Creamery and graces the tables a good number of the many events catered by the
Deli and the Roadhouse. Zingermans Mail Order ships it to loyalists all over the U.S.! The Creamery even wholesales it to shops, restaurants and cafs across the country. If
you know of one that should be serving it, by all means let us know. Write to Paul Bower at pbower@zingermans.com. If you havent already tried it, bewarepeople dont
seem to be able get enough of it. The other day one long time customer called it cheese crack.
To get a sense of what those who know it best like to do with their pimento cheese, I sent an email to folks around the Zingermans Community to get the inside scoop. I
think I got more responses to it the first few hours than any other email Ive ever sent out to the organization!
ISSUE # 255
JULY-AUGUST 2016
13
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ISSUE # 255
JULY-AUGUST 2016
AVAILABLE AT:
July
August
Oku Valley
Hacienda Miramonte
CAMEROON
A rare coffee from the Oku people of
northwestern Cameroon. Complex florals with flavors of herbal spice and
black pepper.
COSTA RICA
We are entering our third year of working with Don Ricardo and his daughter Viviana of Costa Rica's Hacienda
Miramonte. This year's harvest is our
favorite yet!
The result of all of this is what defines the transparency of the supply chain. Getting great coffee does
not happen automatically. It takes years of relationship development and cooperation. It takes all of
the players in the supply chain to be on board and
actively involved. It takes alignment of vision and the
determination to produce and provide full-flavored,
exceptionally great tasting coffee.
Hacienda Miramonte has been in the family for over
100 years! We are buying the best coffee available
in Costa Rica from Naranjo, the region Hacienda
Miramonte is located in. This area has won the Cup
of Excellence award the past four years. This fact is
changing Costa Rican coffee buyers perspective. We
look forward to sharing this great coffee with you as
well as continue to develop the root structure of this
and other relationships to bring you the very best this
world has to offer in coffee!
July
August
PEMBERTINO
AFFOGATO
JOIN US AS WE CELEBRATE
10 YEARS OF INSPIRING
A COMMUNITY OF BAKERS
Gifts & Events for you
in AuguSt 2016
Thank you! Thank you! We appreciate your engagement, your suggestions, and your interest in learning.
BAKE! has been a tremendously joyful experience for
us also. To celebrate, were going to hold special activities this August. Watch for announcements on our
website or in our enews. And see you in class!
Amy Emberling
Frank Carollo
Available at Zingermans
Bakehouse, Roadhouse
& Delicatessen
20%
whole ofF
cak
& slice es
s!
july/august
July 1-4
Rosemary Baguettes
July 1-3
Somodi Klacs
July 8-10
July 15 & 16
July 21-24
Cranberry Pecan
July 22 & 23
Craquelin
July 29-31
August 5-7
Cinn-oh-man
August 12-14
August 12 & 13
August 18-21
August 19 & 20
August 26 & 27
july
august
Buttermilk Cake
august
july
Better than San Francisco
Sourdough Rounds
$6.29 each
Good enough to ship to
California. Crisp, crackly
crust, moist honeycombed
interior and the trademark sour tang that will
tickle your tongue. It's
our go to bread for grilled
cheese Wednesday's at the
Bakehouse.
ISSUE # 255
JULY-AUGUST 2016
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