PRASHANT GERA

Customer Account Number

(CAN)

4th floor flat no M 401 JAIPURIA SUNRISE

Bill Number

indirapuram
Ghaziabad
Mobile 9582826279

Bill Period
Bill Date
Due Date
Plan Name

0024-0991-FTTH-031984

515020
February, 2016 to 9 March,
10 2016
10 February, 2016
17 February, 2016
AdvantageUL_QCP
Spectranet Advantage
Unlimited
Quarterly Subscription

Plan Description

Account Summary
Previous Balance

Last Payment

Adjustment

R 00.00

R 00.00

R 0.00

Current Bill Charges Amount Payable

R 4,290.00

R 4,290.00

Due Date
17 February, 2016

Bill Summary
Description

Amount R

1. Installation charges

00.00

2. Monthly charges

3,747.00

3. Top Up / VAS / Others

00.00

4. One time charges

00.00

5. Cash Back

00.00

6. Last bill period late fee

00.00

7. Discounts

00.00

8. Taxes

543.32

Current Bill Charges

To Pay or Schedule a Collection

4,290.00

(collection request will be charged an additional R 25 per visit)

Online (Credit and Debit Cards only)

my.spectranet.in

In person (Cash, Credit or Debit Cards only)

At nearest dealer, details as above

CIN No: U72300DL2008PTC177873

Service Tax Registration No: AADCC3694EST001
Service Tax Category: Online Information and Database Access Service

Amount Payble
After
Due Date
R 4,404.50

Corporate Office : Citycom Networks Pvt. Ltd., Plot No. 21-22, Third Floor, Sector 19, Udyog Vihar,
Phase 4, Gurgaon 122015 Registered Office : A-60, Naraina Industrial Area, Phase -1, New Delhi 110028
This is a computer generated bill, paper bill will be charged at R 50 per
request

Payment History
Last Payment Mode

Date

Amount R

Online Payment

15 November, 2015

4,271.00

Online Payment

11 August, 2015

4,242.00

Online Payment

9 May, 2015

4,200.00

Online Payment

6 February, 2015

4,250.00

One time Charges

8 November, 2014

4,209.00

Description of Current Charges

Bill Generated on 10
February,
2016
(for period 10 February, 2016
to 9

Period

Amount R

Taxes R

Current Bill

Opening

Net Amount

Charges R

Balance R

Payable R

Due Date

March, 2016)

1 . Spectranet Advantage 10 February,

Unlimited Quarterly
2016 to 9
Subscription
March, 2016

00.00

Service Total

00.00

00.00

2 . Spectranet Advantage 10 February,

Unlimited Quarterly
2016 to 9
Subscription
May, 2016

3,747.00

Service Total

3,747.00

543.32

Gross Bill Value

3,747.00

543.32

4,290.00

00.00

4,290.00

17 February,
2016

Taxes
Description
Service Tax @ 14%

AmountR
524.58

S.B Cess @ 0.5%

18.74

Total

543.32

General Information
1. Self care portal is available at http://my.spectranet.in
2. Customer Technical Support can be reached at care@spectranet.in or 1800 121 5678(toll Free)
3. There are no additional or hidden charges for changing plans.
4. Plan can be changed only once per bill cycle, and will get implemented from next billing cycle.
5. For disconnection of services request needs to be made to Customer Technical Support from Customer's registered
email ID or from registered mobile number.
6. Disconnection request will be processed once the Customer clears all dues and will be implemented from the
following bill cycle.
7. No charges for any services are levied without confirmation (in writing or online) by the Customer.
8. In case of any disagreement or clarification regarding the charges in this bill, kindly contact Customer Techincal
Support within 7 days from the bill date, after which it shall be construed that all charges mentioned in this bill are
in order and acceptable.
9. Customer is requested to make the payment on or before the due date printed on bill to ensure that late payment
charge of Rs.100 (plus tax)is not levied and the amazing experience continues uninterrupted.
10. Your plan has defined data usage volume. If you wish to use more, you can Top Up online on the self care portal
11. Citycom Networks Pvt. Ltd. reserves the right to change the terms and conditions applicable to any and all tarif
plans, at anytime without prior information or communication. Please visit the self care section on
http://my.spectranet.in for latest terms and conditions.
12. Customer is advised to refer to the Acceptable Use Policy (AUP), available online on the self care portal.
13. Customer may also contact our nodal officer for any service related matter by email at nodal@spectranet.in
14. In case you do not get a satisfactory response you may highlight the matter to our appellate authority at
appeal@spectranet.in
15. In case of any grievances kindly contact the grievance cell at grievance@spectranet.in