our team, and our subcontractors, follow a sites EHS
EHS Leader, Optimization and Control
program and meet customer goals and expectations.
GE Energy jeanne.falloncarine@ge.com
Our teams are devoted to finding ways to better meet
customer needs. Looking for synergies and ways to eliminate redundancy for processes, procedures, and training can reduce costs of compliance while maintaining a high level of performance and quality. Streamlining our internal EHS processes is another mechanism that simplifies doing business with GE Energy. We are developing consistent EHS policies and training requirements and implementing a single
ur General Manager for services, Jim
Junker, probably summed it up best: In the industries we serve, you either demonstrate that you can perform the work
safety risk assessment tool. Our services businesses are
focused on delivering simple, safe, and efficient services for you. Another aspect of our approach involves proactive
safely, or you become a potential liability issue for our
EHS meetings with our customers. These meetings
customers. In short, you dont get invited back. Its
are a platform to reinforce our EHS commitment and
that simple.
to gain insight around our customers EHS needs and
Our customers understand that just one Environment
Health and Safety (EHS) event is one too many. When something goes awry in a plant, the public and the media generally dont distinguish whether it was the plants own employees or contractorsthe plant takes the brunt of the criticism. It only takes a second to erode years of credibility and good will for our customers and ourselves. Thats why at GE, EHS is more than just a fundamental responsibility to our employees and shareholders its a smart business practice that adds value to our customers by protecting their reputations as well as our own. Our goal is to continue to improve availability, job efficiency, and the time it takes to get your equipment back into service.
expectations. In many instances, we have teamed with
customers to have best management practice sharing sessions. Using technology like digital training, computerized audit tracking, and action item closure reporting to drive EHS ownership throughout our operating teams has resulted in proven EHS performance that is significantly better than industry norms. Our Business Continuity and Pandemic Planning efforts are a recent example of proactively delivering customer value. One of the top priorities at GE Energy is maintaining the continuity of our operations while protecting our employees and customers around the world to ensure that we can continue to meet our customers critical needs in the event of a crisis. We recently performed a business wide review and enhancement of our Business Continuity Plan and crisis management preparedness.
To ensure that GE Energy is delivering against your EHS
The goal was to ensure that our business is adequately
expectations, we take a proactive approach. Our service
prepared to respond to crisis such as a pandemic
team works with each customers EHS team through
outbreak of the avian influenza. We tested our current
pre-qualification programs, job risk assessments,
plan and updated it to address the unique concerns and
and on-going audits and inspections to ensure that
challenges that would be associated with a global crisis.
42 ORBIT [Vol.26 No.2 2006]
FROM THE DESK OF
The plan covers critical areas such as:
their preparedness status
Critical business and IT systems identified, potential
failure modes assessed, contingency plans estab-
lished
Global travelingconsiders border closures, break-
Global communication plans and networks, covering local and distributed workforce
Work-from-home capability and remote access to
key systems and data
down of public transportation and quarantines
In-depth evaluation of mission critical suppliers and
Significant and extended absences (20-50%); illness
prevention and response
Pandemic preparedness
Thats the differenceworking together with our custom-
Succession and delegation of authority including
ers to add value by making safety and environmental